NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Volkswagen Touareg. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I LEASE A 2005 TOUAREG V6 AND ALL TIRES OF THE CAR ARE WORM OUT AFTER 8K MILES. MAKER REFUSES TO DEAL WITH THE PROBLEM. ONE OF THE TIRES ALSO HAS A DEEP CRACK. THE LEASE VEHICLE RETURN FINAL INSPECTION CAME OUT WITH 150$ CHARGE FOR EACH TIRE. *TR
2005 VOLKSWAGEN TOUAREG. CONSUMER STATES WHEN HE INSERTS THE KEY INTO THE IGNITION TO START THE VEHICLE, IT DOES NOT START. THE CONSUMER STATED IF HE REMOVED THE KEY, PRESSED THE LOCK BUTTON AND THEN THE UNLOCK THE BUTTON ON THE KEY FOB, THEN TRY AGAIN, THE VEHICLE GENERALLY STARTED UP. WHEN THE VEHICLE DID NOT START, THE VEHICLE WOULD HAVE TO BE TOWED, AS THE TRANSMISSION WOULD NOT SHIFT OUT OF PARK. THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER 12 TIMES TO CORRECT THE SAME ISSUE. TO DATE, THE ACCESS/START MODULE WAS REPLACED FOUR TIMES, THE STEERING COLUMN WAS REPLACED THREE TIMES, THE IGNITION SWITCH WAS REPLACED TWICE, THE J519 VEHICLE ELECTRICAL CONTROL UNIT AND BATTERY WERE ALSO REPLACED. *JB
TL*- THE CONTACT OWNS A 2005 VOLKSWAGEN TOUAREG. THE CONTACT EXPLAINED THAT THE VEHICLEWAS CONSTANTLY PULLING TO THE RIGHT WHEN DRIVING AT ANY SPEED. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES FOR AN ALIGNMENT; THEY HAVE INSTALLED AN ECCENTRIC BOLT TO MAKE SURE THE VEHICLE WAS UP TO SPECIFICATION. THE CONTACT STATED THAT THE TIRES HAVE WORN UNEVENLY AND HAD TO BE REPLACED, BUT VEHICLE STILL CONTINUED TO HAVE THE ALIGNMENT PROBLEM. *AK
FRONT TIRES WEAR AT 8-10,000 MILES, FIRST SET REPLACED AND GIVEN A NEW ALIGNMENT HOWEVER NOW SECOND SET WORN AS WELL. VOLKSWAGEN REFUSES TO REMEDY EVEN THOUGH THEY KNOW OF THE NUMEROUS COMPLAINTS INVOLVING TIRE WEAR. *JB
THE TIRES ON MY 2005 TOUREG HAVE EXCESSIVE WEAR DUE TO THE WEIGHT OF THE VEHICLE AND THE PIRELLI TIRE USED. THIS WAS FIXED ON THE 2006 TOUREGS HOWEVER THE 2004 AND 2005 HAVE THE WRONG TIRES SPEC AND THE TIRES COULD BLOW OUT PREMATURELY CAUSING A PERSON TO LOSE CONTROL AND ROLL THEIR VEHICLE. I HAVE CONTACTED VW AND PIRELLI WITH NO SUCCESS IN GETTING MY TIRES REPLACED UNDER ANY TYPE OF WARRANTY CLAIM BECAUSE THEY ARE ORIGINAL EQUIPMENT TIRES. I ONLY HAVE APPROX 20,000 MILES ON THESE TIRES. I WAS ALSO INSTRUCTED TODAY THAT I COULD PAY FOR THE ENTIRE REPLACEMENT OF ALL FOUR TIRES AND THEN I WOULD RECEIVE A WARRANTY ON THEM. *NM
JULY 6, 2006 I OPENED THE HATCHBACK TRUNK TO PUT A BAG IN. I WAS STANDING TO THE LEFT SIDE OF THE CAR CLOSE ENOUGH TO LEAN INTO TRUNK. THE TRUNK DOOR OPEN AS USUAL, I LEANED IN TO PLACE MY BAG AND THE TRUNK DOOR DROPPED ON MY HEAD LEAVING ME QUITE DAZED AND BLOOD RUNNING DOWN MY FACE. THE AIR SHOCK ON THE TRUNK FAILED LEAVING AN 1 INCH WIDE AND DEEP HOLE IN THE RIGHT CORNER OF MY FORE HEAD. I WAS TAKEN TO EMERGENCY WHERE THEY PUT STAPLES IN MY HEAD AND SENT ME HOME WITH INSTRUCTIONS TO TAKE CARE OF A CONCUSSION. VW WAS NOTIFIED AND THE CAR WAS TAKEN IN. THE CAR WAS THERE FOR 3 DAYS. I PICKED IT UP AND 3 DAYS AFTER THAT THE DOOR FAILED AGAIN. "THANK GOODNESS I WAS STILL BEING CAUTIOUS OR IT COULD HAVE HAPPENED AGAIN. I THEN TRADED THE CAR IN, NOT WANTING TO WAIT FOR ANOTHER FAILURE. *JB
6700 MILES AND MY FRONT TIRES ARE ALREADY BARE!! *JB
I OWN A 2005 VW TOUAREG AND THE BRAKES SQUEAL AT SLOW SPEEDS. THE DEALERSHIP SAYS THIS IS NORMAL FOR BRAKES TO SQUEAL ON A HEAVY SUV. THE CAR IS PRACTICALLY BRAND NEW, AND EVEN THOUGH THE DEALERSHIP CHANGED THE BRAKE PADS DUE TO A TSB FROM VW, THE BRAKES STILL SQUEAL. IT APPEARS VW KNOWS ITS A DESIGN DEFECT BECAUSE THEY'VE ANNOUNCED THAT "LARGER BRAKES" WILL BE ADDED TO THE NEW 2007 TOUAREG'S IN THE FUTURE. *NM
INSIDE DOOR HANDLES "STICK" OPEN, AND WHEN YOU CLOSE THE CAR DOOR THEY POP BACK OPEN SINCE THEY CAN'T CATCH THE LOCK. I HAVE HAD THE DOOR LOCK HANDLES MALFUNCTION ON TWO DIFFERENT CARS OF THE SAME MAKE AND MODEL. ON ONE OCCASION WHILE CLOSING THE DOOR MORE GENTLY, IT WASN'T NOTICED THAT THE DOOR DIDN'T ACTUALLY CATCH. WHEN I WENT TO DRIVE AWAY, THEN STOP... THE DOOR FLEW OPEN NARROWLY MISSING A PEDESTRIAN. THE DOOR FLEW OPEN SO QUICKLY I ACTUALLY CHECKED THE CAR FOR FRAME DAMAGE SINCE I WAS SURE THE DOOR WOULD BE BENT. IT WAS ACTUALLY OK. WHEN REPORTED TO MY DEALER THE DOOR LOCK WAS FIXED UNDER WARRANTY, BUT NOT CITED AS A KNOWN HAZARD OR RECALL. *JB
DISSATISFACTION WITH THE WEAR OF OEM TIRES. ONLY 6/10 OF TREAD AFTER 6,000 MILES. *NM
WE PURCHASED A VW TOUAREG 2005, IN MAY 2005, THE REAR CENTER SEAT BELT IS JAMMED AND CAN NOT LIFT UP REAR SEAT WITHOUT CUTTING THE SEAT BELT. VW SERVICE HAS HAD TO CUT THE SEAT BELT TO BE ABLE TO PUT THE SEAT BACK UP. THIS HAS OCCURRED THREE TIMES 3/1/06, 4/10/06 & 6/9/06. THIS OCCURS EVERY TIME WE PUT OUR SEATS DOWN TO LOAD THE BACK WITH STUFF, AND THEN TRY TO PUT THE SEAT BACK UP INTO SITTING POSITION. *NM UPDATED *JB
VOLKSWAGEN TOUREG,2005, HEADLIGHTS GO OFF FOR NO APPARENT REASON. THEY STAY OFF FOR SEVERAL SECONDS AND COME BACK ON. ON OTHER OCCASIONS, ONLY ONE HEADLIGHT HAS GONE OFF AND COME BACK ON SEVERAL SECONDS LATER. THIS HAPPENS INTERMITTENTLY. *JB
MY 2005 TOUAREG HAS BEEN IN FOR SERVICE ON 5 OUT OF THE 8 AIR BAGS IN THE CAR. THE DRIVER SIDE AIRBAG HAD TO BE REPLACED BECAUSE IF WAS DEFECTIVE, THAN AFTER IT WAS REPLACED IT CAME DISCONNECTED. THE 2 FRONT WINDSHIELD AIRBAG COVERS HAD TO BE PLACED. THE 2 BACK COVERS HAD TO BE REPLACED. SEAT BELT COVER HAD TO BE REPLACED AND ANOTHER HAS LOCKED UP AND CAN NOT BE MOVED. *NM
MY 05 VW TOUAREG V8 HAS HAD A FAILED AIR BAG SENSOR, SUNROOF INSULATION, STEERING WHEEL SHAKE AT VARIED SPEEDS, AND A SERIOUS ALIGNMENT ISSUE SINCE THE FIRST DAY OF OWNERSHIP. AFTER 6 DIFFERENT TRIPS BACK TO THE DEALERSHIP, THEY CAN'T SEEM TO FIX THE SHAKING AND THE ALIGNMENT PROBLEM. THERE ARE MANY FORUMS AND BLOGS ON THE NET REGARDING A GENUINE DEFECT IN DESIGN OF THIS VEHICLE WHICH DOESN'T ALLOW IT TO DRIVE STRAIGHT. ALL OF THE LOANER TOUAREGS MODEL YEARS 06/07 HAVE HAD SIMILAR ALIGNMENT PROBLEMS, SO I DON'T THINK IT IS JUST MY VEHICLE IT IS A GREAT NUMBER OF THESE VEHICLES WITH THE SAME PROBLEMS. VW NEEDS TO STEP UP TO THE PLATE AND TAKE CARE OF THEIR CUSTOMERS. THIS IS NOT A CHEAP VEHICLE AND THE SUPPORT IS WORST THEN ANY COMPANY I'VE EVER DEALT WITH. THE CUSTOMER SERVICE REPRESENTATIVES ANSWER TO MY PROBLEM IS "I RECOMMEND YOU KEEP TAKING THE VEHICLE BACK TO ANY DEALERSHIP OF YOUR CHOICE UNTIL THE ISSUE IS RESOLVED UNDER THE MANUFACTURER'S WARRANTY PERIOD". THIS MEANS THAT FOR THE NEXT FIVE YEARS I HAVE TO TAKE THIS VEHICLE BACK TO THEM ON A WEEKLY BASIS FOR THEM TO TRY TO FIX A PROBLEM IN THEIR DESIGN. I JUST DON'T THINK IT IS FAIR TO A CONSUMER WHO COUGHS UP BIG BUCKS TO PURCHASE A VEHICLE AND THE VEHICLE IS FLAWED FROM THE FIRST DAY. *NM
I HAVE A 2005 VOLKSWAGEN TOUAREG IT HAS BEEN IN THE SHOP FOR REPAIRS AND OR PROBLEMS AND RE-CALLS SINCE DAY ONE. BUT MY BIGGEST PROBLEM SEEMS TO BE THE STEPPER MOTOR PROBLEM WHICH HAS BEEN TEARING MY TIRES TO THREADS. SINCE DAY ONE WE HAVE TAKEN THIS VEHICLE TO THE VW DEALER AND COMPLAINED ABOUT THE TIRES SKIPPING AND CHUGGING ON THE PAVEMENT AS YOU TURN AT SLOW SPEEDS. THIS IS APPARENTLY FROM WHAT I FOUND OUT TO BE CAUSED BY THIS STEPPER MOTOR. BUT I DID NOT FIND THAT OUT THROUGH ANY OF THE SERVICE PEOPLE OR MECHANICS FROM VW DEALERSHIPS. APPARENTLY THERE IS A SIMPLE FIX OF SOME SOFTWARE UPDATE. BUT NO DEALERSHIPS HAVE A WORKING CD FOR THIS SO-CALLED SOFTWARE UPDATE. THIS VEHICLE HAS BEEN PARKED IN MY GARAGE AND I DO NOT USE IT OFTEN AS I CANT AFFORD TO KEEP REPLACING MY TIRES. THE SKIPPING OF THE TIRES WHEN U TURN IS CUPPING THEM AND MAKING THE TIRES VERY LOUD WHILE YOU DRIVE. ALL I HAVE BEEN TOLD FROM VW DEALERS FROM NEW JERSEY TO MAINE IS THAT THIS VEHICLE IS SUPPOSE TO DO THAT. THAT'S WHAT I HAVE BEEN TOLD SINCE I BOUGHT THIS VEHICLE NEW. IT WASN'T TILL I JOINED A CLUB CALLED CLUB TOUAREG THAT I THEN FOUND ALL THIS INFORMATION ABOUT THE PROBLEMS WITH MY 2005 VW TOUAREG. I ALSO HAVE THIS VEHICLE ALIGNED EVERY 2-3 EVEN 4 TIMES A YEAR BECAUSE OF THE PROBLEMS WITH THIS VEHICLE. MY THOUGHT ARE THAT THIS IS A VERY UN SAFE VEHICLE TO DRIVE AND SOMEONE NEEDS TO STAND UP AND HELP US CONSUMERS OUT. HOW CAN A VEHICLE MANUFACTURE BE ABLE TO PRODUCE AND SELL A VEHICLE WITH THIS AMOUNT OF PROBLEMS? DO WE HAVE TO WAIT FOR SOMEONE TO DIE? BEFORE SOMETHING IS DONE. VW SHOULD BE MADE TO HAVE TO RECALL ALL THESE LEMON VEHICLE THAT THE SO POORLY MADE AND THAT OUR GREAT GOVERNMENT HAS ALLOWED THEM TO SELL. BUT GUESS YOUR TO BUSY WITH THE ECONOMY, THE OIL SPILL AND YEAH TOYOTA AND DON'T FORGET THAT LAST ONE. SO DO SOMETHING PEOPLE STAND UP FOR US. THERE ARE MANY PEOPLE OUT THERE WITH THIS SAME VOLKSWAGEN TOUAREG PROBLEM WHO UNLIKE ME DON'T NO WHY THERE TIRES ARE BEING CHEWED OFF. *TR
OEM GRANDTREK TIRES ARE A DISGRACE. 1 SIDE-WALL TEAR, 1 INTERNAL SHREDDING, AND 3 BLOW OUTS WITHIN 15,000. REPLACED SOON THEREAFTER. *JB
WHILE DRIVING HOME FROM CHURCH I SAW A BEAUTIFUL SHINY PRIUS AND I WAS NOT ABLE TO STOP IN TIME WITH MY VW JETTA. THE BRAKES WOULD NOT HOLD. *JB
2005 VW TOUREG, LOTS OF ELECTRICAL FAILURES, HAD 04 ALSO TRADED ON LEMON DEAL--SAID KINKS WERE WORKED OUT NOT TRUE OUR SUV HAS BEEN IN THE SHOP SO MANY TIMES FOR LONG PERIODS OF TIME I HAVE LOST COUNT. *JB
THE VEHICLE HAS AN ANNOYING PROCLIVITY TO HESITATE (SOMETIMES FOR AS LONG AS 3 OR 4 SECONDS) BETWEEN THE TIME THE ACCELERATOR PEDAL IS DEPRESSED AND THE TIME THE ENGINE RESPONDS. UNDER CERTAIN CIRCUMSTANCES (E.G., CROSSING A LANE OF HIGH SPEED TRAFFIC) THE DELAY COULD BE VERY DANGEROUS AND EVEN FATAL. IT HAS BEEN DOING THIS SINCE IT WAS NEW, AND IT HAPPENS ONLY WHEN DECELERATING, NOT COMING TO A COMPLETE STOP, AND THEN ATTEMPTING TO ACCELERATE. WE TRADED IN A 2004 TOUAREG V8 THAT WE HAD PURCHASED USED WITH 30K MILES BECAUSE OF THE IDENTICAL PROBLEM, THINKING THAT THE DEFECT WOULD HAVE CORRECTED ON THE NEWER VEHICLE. THE 2005 TOUAREG V8 WAS PURCHASED NEW FOR $55,000 PLUS TAX AND LICENSE. THE VEHICLE NOW HAS 32,180 MILES ON IT. *TR
I CURRENTLY OWN A 2005 V-6 VOLKSWAGEN TOUAREG. THE VEHICLE HAS LESS THAN 15,000 MILES. APPROXIMATELY 3 MONTHS AFTER OWNING VEHICLE, THE VEHICLE EXEMPLIFIED OBVIOUS SHIFTING CONCERNS AS WELL AS POOR GAS MILEAGE. THE TRANSMISSION WAS REPLACED IN HOPES TO CORRECT THE ISSUES DESCRIBED ABOVE, HOWEVER, IT HAS NOT IMPROVED. I WAS ASKED TO DRIVE THE VEHICLE FOR AT LEAST ANOTHER 6 MONTHS TO A YEAR, TO BREAK IT IN. IN THIS TIME, MY CAR HAS WORSENED. THE SHIFTING IS MORE ERRATIC, LOSING POWER, JUMPING GEARS, AND NEARLY STALLING WHEN TAKING OFF FROM A STOP AND AT INTERSECTIONS. AS A RESULT OF THE ERRATIC SHIFTING, I HAVE BEEN NEARLY REAR-ENDED. MY CAR HAS BEEN IN 5 TIMES FOR 3 TO 8 DAYS AT A TIME. THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THIS ISSUE, SINCE IT HAS REPLACED THE TRANSMISSION. THE ONLY SERVICE THE MANUFACTURER HAS DONE TO MY VEHICLE IN HOPES TO CORRECT THE POOR SHIFTING AND POOR GAS MILEAGE (11-12 MPG) IS COMPUTER SOFTWARE UPDATES. NONE OF WHICH HAVE EVER FIXED THE PROBLEMS. IN ADDITION, WITH EACH MONTH THAT PASSES, NEW MECHANICAL PROBLEMS ARISE. THE SEAT ADJUSTMENTS FAIL, ALONG WITH THE RADIO, THE TRUNK HATCH, THE AIRBAG, ETC. THE CAR OVERHEATS AND SMOKE COMES FROM THE TIRES & WHEELS, OF WHICH THE MANUFACTURER TOOK NOTICE TO, BUT COULD NOT DETERMINE THE CAUSE. THE SERVICE DEPARTMENT AT VOLKSWAGEN HAS HAD 5-6 ATTEMPTS TO SERVICE THE MULTIPLE PROBLEMS SINCE MAY 2005 AND IT IS NOW JANUARY 07 AND MY CAR IS STILL IN THE SHOP FOR THE SAME PROBLEMS. IN ADDITION, THE TIRES (W/ PADS/ROTORS (SP?) ARE COMPLETELY WORN, AND THE VEHICLE HAS ONLY 12K MILES. *JB
THE BRAKES IN MY 2005 JETTA GLI MAKE A VERY LOUD NOISE WHEN I BACK UP. IT WAS A RECALL AND THEY TOLD ME THE FIRST DAY THAT THEY HAD TAKEN CARE OF IT, AND THAT IF I KEEP ON HEARING THE NOISE TAKE IT BACK. WELL THE NOISE ITS PRETTY BAD, SO I TOOK THE CAR BACK AND THEY SAID THEY COULDNT DO ANYTHING ABOUT IT, BUT I DON'T THINK THEY EVEN LOOKED AT THE CAR, BECAUSE WHEN I PICKED IT UP IT WAS EXACTLY HOW I LEFT IT AND USUALLY THEY WASH YOU CAR OR PUT PLASTIC WHEN THEY SEE IT.
AIR BAG LIGHT CONTINUES TO COME ON. STARTED WHEN FIRST PURCHASED. 64 MILES 2-24-05 AND SAID THAT 2 WIRES WERE REPAIRED INVOICE 913036. INVOICE 962683 ON 8-14-07 LIGHT WAS ON AGAIN WITH A DESCRIPTION OF DRIVER/PASS SIDE AIRBAGS AND REPLACE PASS SIDE WIRING 1660 WV03 (RECALL) MILEAGE 37233. 5-24-2010 INV 663865 AIR BAG LIGHT ON AGAIN, WENT TO FOREIGN AUTO SHOP IN WENATCHEE TO HAVE CHECKED OUT. DRIVER SIDE AIR BAG HAS IGNITER PROBLEM WITH INTERMITTENT SIGNAL LOSS. 7-6-2010 MILEAGE 60364 AIR BAG LIGHT ON AGAIN INVOICE 663865. INVOICE STATES THAT THEY DID NOT HEAR FROM VW ON HELP FOR AIR BAG LIGHT, NO FURTHER WORK AT THIS TIME ALTHOUGH THEY DID RESET THE LIGHT AND NOT PUT IT ON THE INVOICE. WHEN QUERIED ON WHAT HAD HAPPENED OR WHY IT WAS RESET THEY WOULD GIVE NO INDICATION OR WHETHER THE AIR BAGS WOULD WORK OR NOT. THIS IS BECOMING WORRISOME AS I HAVE HEARD THAT WHEN THE LIGHT COMES ON THE AIRBAG SYSTEM DOESN'T FUNCTION. I KNOW THAT IF THIS WAS A SEAT BELT THE PROBLEM WOULD HAVE BEEN FIXED LONG AGO BUT SINCE IT IS A AIRBAG IT ISN'T THEIR PROBLEM. ARE NOT THE AIRBAGS IN A CAR DESIGNED TO WORK WITH THE SEAT BELTS IN PREVENTING INJURIES AND ARE THEY NOT ALSO A INTEGRAL PART OF THE SAFETY DESIGN OF THE VEHICLE. IF SO SINCE WE HAVE HAD PROBLEMS SINCE WE BOUGHT THE CAR IS IT SO HARD TO IT FIXED AS IT HAS BEEN DOCUMENTED THAT WE HAD THE PROBLEM SINCE WE PURCHASED THIS CAR. *TR
THE DRIVERS SIDE AIRBAG WILL ONLY WORK FOR 2 MONTHS AT ANY GIVEN TIME THEN STOPS WORKING. I PURCHASED THIS VEHICLE NEW. EVERY COUPLE OF MONTHS THE CENSOR THAT INDICATES THAT THE AIRBAG IS NOT WORKING COMES ON. I TAKE THE VEHICLE IN TO THE DEALER, THEY RESET THE CENSOR, THEY TELL ME MY AIRBAG IS FIXED, INSISTING THAT THIS TIME THEY HAVE IDENTIFIED AND CORRECTED THE PROBLEM. AND 2 MONTHS LATER THE CENSOR IS ON AGAIN INDICATING THE AIRBAG IS NOT WORKING. I THOUGHT THIS WAS SIMILAR TO THE CHECK ENGINE LIGHT, WHEN IT IS ON THE CAR STILL RUNS, WITH THE DEALERSHIP A 200 MILE TRIP, I WAS NOT IN ANY HURRY TO RUSH IN EVERY TIME THE LIGHT CAME ON. AFTER 2 YEARS OF THIS RECURRING PROBLEM THE DEALER SHIP TOLD ME THAT WHEN THAT CENSOR INDICATES THE AIRBAG IS NOT WORKING, THE AIRBAG IS TRULY NOT WORKING, AND IF MY VEHICLE WERE TO GET INTO A ACCIDENT THE AIRBAG WOULD NOT DEPLOY. THIS IS A VERY SERIOUS SAFETY ISSUE AND VW HAS BEEN VERY INSENSITIVE AND FRANKLY HARD TO DEAL WITH IN REGARDS TO THIS HORRENDOUS SAFETY ISSUE. WITH MY WARRANTY RUNNING OUT IN 5000 MILES AND THEY HAVE HAD MY CAR IN THE SHOP FOR 3 FULL WEEKS WORKING ON A FIX/REPAIR, AND ONCE AGAIN THEY HAVE COME TO ME AND SAID THAT IT IS FIXED, THEY WILL NOT EXTEND THE WARRANTY FOR THE AIRBAG. THE ONLY REASON THE COMPANY WILL NOT STAND BEHIND THEIR FIX IS THAT IT IS NOT FIXED AND THEY KNOW IT. *TR
JUST BOUGHT MY 2005 VW JETTA GLS TDI DIESEL (TURBO) MODEL CAR FROM LOCAL DEALERSHIP IN COLUMBUS, GA. MY WIFE AND I DROVE OFF THE LOT (LITERALLY) AND SHE IMMEDIATELY TURNED ON HER NEW DRIVER'S SIDE HEATED SEAT (BLACK LEATHER SEAT) TO TEST IT (LUCKY SHE DID). THE SEAT WOULD NOT WORK AT FIRST, THEN IT GOT HOT, AND HOTTER, AND STARTED BURNING HER. SHE CUT OFF THE HEAT SWITCH FOR THE SEAT, AND THE SEAT REMAINED HOT. THE SWITCH STARTED GETTING TOO HOT TO TOUCH AND SMELLED OF SMOKE, SO WE TURNED AROUND AND BROUGHT THE CAR BACK THAT SAME DAY/MINUTE. THE DEALER SAID IT WAS JUST THE SWITCH. THEY REPLACED THE SWITCH AND WHEN I PICKED IT UP,BUT IT THEN IT TOOK ABOUT 5 MINUTES TO GET WARM, BUT THE SWITCH WASN'T SMOKING OR EXTREMELY HOT AS BEFORE. THE NEXT DAY, THE HEATED SEAT ON THE DRIVER'S SIDE STOPPED WORKING ALL TOGETHER. OUR THIRD DAY OF OWNERSHIP, WE HAD TO SCHEDULE A SERVICE FOR THE FOLLOWING MONDAY AND DO WITHOUT THE HEATED SEAT ALL TOGETHER. THE VW SERVICE ADVISOR ADVISED ME HE MIGHT HAVE TO REPLACE THE HEATING ELEMENT IN THE SEAT ITSELF ALTHOUGH HE COMMENTED "HE KNEW NOTHING OF SUCH PROBLEMS AS THIS"-?. ANYWAY, HERE WE SIT WITH A LOANER AWAITING THE VERDICT, AND IT APPEARS WE MIGHT BE INHERITING A PROBLEM FROM WAY BACK. MY ISSUE IS THAT THE SWITCH GOT EXTREMELY HOT, AND THE SEAT WAS HOT ENOUGH TO CAUSE A BURN OR A CAR FIRE. YES, I KNOW..KEEP THE SWITCH OFF -BUT, WE HAD IT OFF AND THE SEAT STILL KEPT GETTING HOTTER (DURING THE FIRST INCIDENT). I'M AFRAID THESE THINGS ARE GOING TO GO BAD AND SOMEONE WILL HAVE A LITTLE DIESEL CAR BURNING UP AROUND THEM WITH A FAULTY SEATBELT TRAPPING THEM IN A FIRE! HELP, AND PLEASE GET ENGINEERING ON THIS ONE ( RE: # PE 03052)*JB
Data synced from NHTSA on May 4, 2026