2025 Volvo EX90

My Volvo Ex90 was promised to have LIDAR capability. I found out that Volvo broke their relationship with the company that was promised to supply this capability to our vehicle and I would like compensation. Do you know who I would contact?

The contact owns a 2025 Volvo EX90. The contact stated that while the vehicle was parked, an over-the-air software update was attempted but failed. The vehicle locked during the update process and remained inoperable for approximately one hour after the update was completed. On a separate occasion, the vehicle failed to shift into gear while driving on the interstate. The message that the vehicle was not in gear was displayed. The download process took an extended period and after the update was completed the vehicle operated as intended. Additionally, the infotainment system turned black and was inoperable, while the instrument panel was dark, and caused the turn signal indicator and speedometer to become inoperable. The instrument panel was flashing. The vehicle was taken to the dealer where it was determined that the battery was in low power mode. The vehicle was not repaired but was manually updated by the dealer, bypassing the over-the-air process. The manufacturer was notified of the issue. The approximate failure mileage was 1,115.

While driving the car the car will suddenly stop working, it will be unable to accelerate. When this happens a multitude of alerts display on the screen. The car is very dangerous to drive and I’m concerned someone may die if this car is not recalled for safety.

Was given a 'critical brake fault' warning on the dashboard. Car defaulted into neutral and I was not able to put it park, drive, reverse or even turn off the car (had to keep my foot on the brake until someone could help me push it onto a flat surface). Could not open the car doors from the outside, no resets would work, had to be towed to dealership. Car was left "running" at the dealership for over 24 hours.

Unable to charge the car, interrupted charging

My car will not charge at my home power charger or any L1 or L2 AC based power system. It will only charge at higher price fast DC chargers which are limited and not at my house. This is apparently a commonly known flaw with this vehicle that has not been addressed and I am now waiting more than 20 days for a replacement part to be ready.

GHCA Failure that resulted in inability to charge the car.

My Volvo EX90 has recurring software reliability problems affecting safety-related detection systems and hands-free operation features. These failures involve inconsistent or incorrect detection of vehicles and pedestrians and unpredictable loss of hands-free phone functionality. These issues create increased distraction and reduce confidence in driver-assistance safety features.

Vehicle will no longer charge with 120 or 240 volt chargers.

The Grid to High Voltage Converter A (GHCA) is a critical, often failing, component in 2025+ Volvo EX90 and Polestar 3 electric vehicles that converts AC grid power to high-voltage DC for the battery has failed 5 times in my car with no fix from Volvo in the foreseeable future. There are some reports on reddit/ex90 and other owner forums that these failures can cause unsafe voltages and have blown up home chargers. It seems like it is getting to the point where they need to be forced to issue a recall for this part and compensate owners.

Our 2025 Volvo EX90 was delivered with the seat track covers missing for the second row captain's chairs. It took a few weeks for the dealer to order them and install them. Looking at other active listings it appears most of the 6-seat Volvo EX90s being offered for sale is missing the seat track covers. I believe this is a saftey issue as without the cover the seat tracks and wiring is exposed and likely increases the risk of injury to 2nd row passengers (feet getting caught in seat tracks or debris getting into seat tracks preventing them from working properly, etc). I have reported this to my local Volvo dealership and Volvo Customer Support. I believe they should issue a recall to ensure the seat track covers are installed before delivery and that all already-sold EX90 missing the seat track covers gets them installed.

I have been in multiple situation where my car is unable to charge from my home charger, and the issue is always same which is the need of GHCA replacement. Right now, GHCA for EX90 is in national back order with unknown ETA

While driving on I-5 north by Castaic (exit 176A) the car displayed "electric system temporarily limited" then "critical electric fault" at which time it rapidly decelerated while on the freeway. The hazard lights were pressed but did not work. There was no shoulder and cars nearly rear ended our vehicle, with our family of 4 (including 2 kids) inside. We were able to navigate the vehicle to a small shoulder at the freeway exit and called CHP for support to ensure our safety while we seemed roadside assistance. Volvo roadside assistance contacted a tow truck and walked us through a "hard reset" of the vehicle. After about 15 minutes we were able to drive the car with a CHP escort off the freeway ramp to a nearby parking lot. The "electrical system temporarily limited" fault remained. Our car was towed to the nearest dealership where the fault was observed. At this point (8 calendar days later) no fix has been identified. This vehicle has had repeated electrical system faults since we leased in on 9/5/25 and has been serviced 3 previous times. This was the first time it stopped while driving.

The car triggered a "charging fault" while charging on a trip and will no longer charge on a level-2/AC charger. I was lucky to have enough charge to make it to a DC Fast charger and continue my trip. If I had not been so close to an alternative DC Fast charger this could have left me stranded.

I am writing to file a formal safety complaint regarding my Volvo EX90, which experienced a complete and dangerous shutdown while driving on a LA freeway on Christmas Day. While traveling at freeway speed, the vehicle suddenly lost power and displayed a warning stating “Critical Electrical Fault.” The car shut down in the middle of active traffic. Two vehicles narrowly avoided colliding with us, and we were extremely fortunate to be able to turn the car back on, maneuver the vehicle to the shoulder of the road before being struck. The vehicle had to be towed from the shoulder of the freeway. This incident posed a serious risk of severe injury or death, not only to my passengers but also to other motorists. This was not an isolated incident. This is the second time this vehicle has experienced a sudden shutdown. The first incident involved a warning reading “Critical Propulsion Fault,” which also resulted in loss of vehicle function. Following the Christmas Day incident, the vehicle has been at an authorized Volvo dealership for over three weeks. As of today, Volvo has been unable to identify the root cause or provide a clear explanation or repair. The uncertainty surrounding the failure of a brand-new vehicle (1,754 Miles) further reinforces the seriousness of this defect. A vehicle that can unexpectedly lose all power at freeway speeds is fundamentally unsafe. Based on my experience, I believe the Volvo EX90 presents a significant safety defect, and I am deeply concerned that these vehicles continue to be sold and driven on public roads. I respectfully request that NHTSA investigate this matter to determine whether a broader defect or pattern exists and to take appropriate action to protect the public.

Charging failure. GHCA failure.

The onboard charger (ghca) failed, destroying my evse and tripping the circut breaker in my electrical panel. It took 3.5 weeks for the replacement part to come in and be installed. On another occasion, the pilot assist adas presented an error and was unavailable until the computer was rebooted.

While Level 2 charging at home from a NEMA 14-50 receptacle using the Volvo-supplied cable/adapter, charging stopped unexpectedly accompanied by a loud thunk. The central computer restarted and presented a profile setup routine as if the car was new. Stored settings were not retained. Repeated attempts to re-initiate charging resulted in ‘Charging fault’ notifications on the instrument panel and a solid red light on the charging port indicator. The car can no longer charge with AC power, but still charges with Level 3 DC equipment. Also, the car software doesn’t seem to recognize that there is a problem with the vehicle. It shows the status as ‘everything is OK’.

The onboard charger (GHCA) has now failed to charge on any Level 2 (the most common kind) charger. The first time it failed was on December 15, 2025 and was replaced under warranty and released back to me on December 31, 2025. Then on February 4, 2026, it failed to charge on a Level 2 charger and was confirmed to have a second onboard charger failure. (Both failures confirmed by Volvo technicians.) Not being able to charge presents safety issues of being stranded and leaving the car completely in-operational. In addition to the GHCA failure, the dash that sits on top of the steering wheel has gone black/dark twice in the last 2 weeks. while driving, with no known reason. That dash houses the speedometer, the battery percentage indicator, my gear shifting indicators as well as other ancillary items such as a map and speed limit signs.

The contact owns a 2025 Volvo EX90. The contact stated that while using the house charger, the breaker tripped. The check connection message was displayed. The vehicle failed to charge at the residence. The vehicle was later taken to the local dealer, who was unable to charge the vehicle. The contact eventually used a standalone charging system to charge the vehicle. The vehicle was taken to another local dealer, Subaru of Melbourne Service Center (4340 W New Haven Ave, Melbourne, FL 32904); where it was diagnosed and determined that an unknown part needed to be replaced; however, the part was on backorder. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 80.