2015 Volvo S60 Air Bags & Restraints Problems

The contact owns a 2015 Volvo S60. The contact stated that while attempting to park in a parking garage, and applying the brake, her vehicle accelerated and crashed into a concrete wall, causing the air bag to deploy. The contact stated that she did apply the brake to avoid the crash, however, the brakes did not engage. The contact stated that no warning light had been illuminated at the time. The contact stated that she did sustain multiple injuries to her wrist, eyes. and ribs. The contact stated that medical attention was needed and a police report was made. The contact stated that the vehicle was then towed to a tow yard where it had been deemed a total loss. The contact stated that she then contacted the dealer who advised her to contact the manufacturer, who advised her to contact NHTSA. The failure mileage was 60,000.

TL* THE CONTACT OWNS A 2015 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V378000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT *TR*DT*JB

DRIVERS SEAT BELT LOCKED IN A POSITION WHERE IT BECAME UNUSABLE WHILE DRIVING. PASSENGERS BELT TENSION WAS VERY LOOSE AND DID NOT RETRACT ON ITS OWN. NO ACCIDENTS OR AGGRESSIVE BRAKING WERE INVOLVED.

TL* THE CONTACT OWNS A 2015 VOLVO S60. WHILE DRIVING 5 MPH PULLING INTO THE GARAGE, THE VEHICLE INDEPENDENTLY ACCELERATED TO 60 MPH. THE VEHICLE CRASHED INTO THE GARAGE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.