2019 Volvo XC40 Air Bags & Restraints Problems

Air bag not functioning related to seatbelt failure. Will not tighten on sudden stops.

Front seat belts came on suddenly while stopped at light. Bruised front passengers neck. No car in front or near in rear.

The contact owns a 2019 Volvo XC40. The contact stated while driving at various speeds, while his wife was seated in the passenger’s side front seat using an orthopedic back support, the air bag warning light illuminated. The contact stated that while not using the back support, the air bag sensor worked as designed. The contact stated that his wife used the back support due to physical issues and had used the lumbar support cushion to ease pain. The contact drove the vehicle to a dealer who advised that the only way to stop the sensor from being deactivated by the lumbar cushion was deactivating the sensor which was illegal. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was approximately 26,000.

Driver was stuck on ice pulling into a driveway, car got traction and driver thought they were on the brake but was on the gas. The vehicle ran into the garage going 9.9 mph (we have the EDR) and the steering wheel airbag and knee airbags deployed. The knee airbag caused a significant compound fracture of the lower tibia and fibula. Accident happened on 1/20 and orthopedics tried to repair using bone grafts, rods and screws. She has been non weight bearing since then and now on 7/27 it has been recommended to amputate the lower leg.

AFTER LESS THAN 2 MONTHS AIR BAG SYSTEM FAILED AT ONLY 2400 MILE MARK. SUGGEST ENTIRE BRAND BE RECALLED SINCE IT IS A NEW MODEL IT WAS NOT TESTED PROPERLY. I AM IN DANGER AND AFRAID TO DRIVE THE CAR