2013 Acura ILX Complaint Log

IIU malfunction not valid for this vin, even though it is the exact issue that every other model faced. Acura REFUSED to complete the repair without paying $3400

My 2013 acura ix hybrid does have issues as in service bulletin 20-021. Contacted dealer and got informed that was repaired recall and send me invoice for repairs in the amount of 2600 usd. Contacted manufacturer and been informed that no recall for my car vin is bot associated to recall above (20-021). Did check report from carfax and only repair on my car was some on battery in 2019 (attaching too). My car has exact same codes and diagnose from Nalley Acura service points to IMA inverter (p1440 & p1505) and needs to be replaced. As can be seen from my statements, entire diagnose points to exact same symptoms and car is also under same model and year but manufacturer didn’t include vin into recall to fix the issue. Please help me with resolving this issue and to get my car repaired under service bulletin as supposed to be from beginning. Attaching all conversations with manufacturer and also diagnose and dealer service advisor details.

The contact owns a 2013 Acura ILX. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

Luz de faros delanteros poca vicibilidad

Power train issue the vehicle loses power while driving on the roads and highway. (i have a 1-year-old daughter) It has not been confirmed by a dealer/professional when i bought it in they can't diagnose without warning lights. the warning light were not on when I first brought it in a couple year ago, but the car still loses power frequently and now all the brakes system lights are on.

Over the past few weeks the vehicle warning lamp states "Check Power Steering System." A customer service representative from Acura Dealer witnessed the problem. Then somehow it corrects itself for a while and steering is back to normal. My most recent diagnostic by an independent service center did not indicate a problem. However, 2 days later the problem reoccurred which caused the wheel to shake and stiffen while driving. The most difficulty experience is turning the wheel to park.

Issue had not been persistent, on Sunday, May the 12th, 2024, while driving home, I was on a slight downward slope coming to a halt at a red light, when the car jolted slightly and the warning lights came. The auto-shutoff feature on the vehicle stopped working immediately. I was able to drive the car home, but after parking - the vehicle wouldn’t start again. Electronic screen on the radio came on and I could see error codes P1437 & P15A5. Also warnings on the dash to check IMA system, check charging system, check battery, check breaking system. Power steering locked up due to the voltage shortage. What is the reason/explanation provided by the dealer, as to what caused this issue? DTC'S P0A78 - MPI INTERNAL CIRCUIT MALFUNCTION, P1440 - MPI OUT CIRCUIT MALFUNCTION. MPI FAILING INTERNALLY, CAUSING 12V BATTERY TO LOSE CHARGE. Previously parts involved were recalled in Dec 2020, since American Honda didn’t not include my VIN they have refused to be of any assistance - monopolizing on being the only available source to change the parts. Had I received the recall, I would have had it addressed prior to the part going out. I’m 6330 miles over what they would have covered because I had no idea this was an issue until I found the safety bulletin which exactly described the recall and what happened to be my experience. Same issues, but I’m being told I couldn’t be included. They are charging me over $1400 for the part alone and then service which includes a complete removal of my back seats. I JUST spent nearly $4000 in Feb 2023 on the AC because the car wouldn’t start, who is to say this wasn’t undetected issue at the time?!

1. Bypass Contractor Malfunction causing multiple lights to be on due to faulty Intelligent Inverter UNIT (IIU)/Motor Power Invterter (MPI), causing error code P0AE1. Car is already repaired but still available for inspection if needed. 2. Car stalled on and off while getting onto freeway onramp 3. Yes, issue was reproduced by dealer and they recommended repairs 4. Vehicle was inspectd by Vandergriff Acura in Arlington, TX 5. There were no warning messages or indicators prior to the failure.

Hi - My driver's side door keeps unlocking and registering as if I am opening it as I am driving. I've attempted to have this fixed (stopped unlocking for about a year) but it has started back up within the last month. It's now come to my attention that upon searching for safety recalls on my car, that there was a recall back in 2012 (12V338000) on my car for what sounds exactly like the issue I've been having. I have an appointment to get Driveshaft Corrosion (20V-770) recall fixed on 11/6, but they do not have the other safety recall associated with my VIN number. Therefore, they are refusing to look at it without payment. I would hate to have to pay for a temporary fix again and I am extremely concerned that I cannot drive my vehicle without it unlocking and am really hoping this reaches the right audience. I am looking for assistance in having this resolved. Thank you!

engine failure

On July 20th, 2023, while driving home from work, my vehicle without warning made a sudden jerk and all the warning light s came on the dash board. The car had reduced power and acceleration and an automated voice from the dash board warned to pull over the car. I pulled over into a garage who performed a diagnostic. They stated the error codes indicated MPI failure (IMA power moter invertor). They also stated there was a Service Bulletin 20-021 for tis issue with this car (same year /model). When a VIN check was performed, the vehicle did not come up on this TSB. I had the car towed to an acura dealer and they ran a diagnostic. They confirmed error codes P1440,P15A5,P0AE1,P0DA8 - all codes listed in the service builletin 20-021 for this vehicle year, make and model. I have no doubt, as the data indicates, this failure/incident was caused by the same issues which are covered under TSB 20-021 and this VIN should be included.

The car jerked while braking and then gave the code p1440. The ima light, check engine light, and brake light all came on. The car feels like it is dragging and does not have the same power. The battery is no longer charging nor is it indicating the battery is being used. It continues the have a jerk at rhe end of braking. It seems there is an extension warranty for certain Vins of this same year and make but mine is not included even though it has having the same problem

The contact owned a 2013 Acura ILX . The contact stated that while driving approximately 40 mph, the vehicle in front of her suddenly stopped. The driver depressed the brake pedal however, was unable to stop in time and crashed into the rear of an unknown Audi. The air bags did not deploy. The contact sustained injuries to the chest, neck, and head. The driver believes the impact knocked her unconscious. The contact stated she was in pain and had to seek medical attention. A Police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 91,000.

TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ACURA OF BOSTON (1600 SOLDIERS FIELD RD, BRIGHTON, MA 02135) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT UNLESS THE VEHICLE EXPERIENCES THE FAILURE, A LOANER VEHICLE WOULD NOT BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

CAR UNLOCKS MY ITSELF AFTER LOCKING.

TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO ED NAPLETON ACURA (745 W LAKE ST, ELMHURST, IL 60126, (630) 559-0447) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

The contact owns a 2013 Acura ILX. The contact received notification of NHTSA Campaign Number: 20V770000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the vehicle failed to immediately come to a stop. The contact had to depress the brake pedal extremely hard to stop the vehicle. The brake warning light was illuminated. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the brakes had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000. Parts distribution disconnect.

MY CAR WAS IN MOTION I WAS DRIVING ON A MAIN STREET AND THEN MY CAR SUDDENLY BROKE DOWN. I HAD NO PRIOR LIGHTS ON. THE VEHICLE BEGAN SHAKING, MY CHECK ENGINE LIGHT BEGAN FLASHING AND THE REST OF THE LIGHTS ON THE DASHBOARD BEGAN FLASHING WITH THE CODE P0202, AND COULD NOT ACCELERATE PAST 3 MPH. I WAS IN THE MIDDLE OF THE STREET AND IT TOOK ME OVER 20 MINUTES TO PULL INTO A GAS STATION THAT WOULD NORMALLY TAKE 5 MINUTES, I DON'T KNOW HOW I EVEN MADE IT TO THE STATION WITHOUT PUSHING THE CAR MYSELF. I HAD TO TOW IT DIRECTLY TO THE ACURA DEALERSHIP. I HAVE OWNED THE CAR LESS THAN 2 YEARS AND HAVE HAD NO PRIOR ISSUES. ACURA NOTIFIED ME IT WAS MY FUEL INJECTOR AND COILS AFTER RUNNING THE DIAGNOSTIC. I HAD TO PAY $1,200 OUT OF POCKET BECAUSE MY WARRANTY EXPIRED. I WAS NOTIFIED THAT THIS WAS A COMPLETE PARTS ISSUE, A RARE OCCURRENCE, THERE WAS NOTHING I COULD HAVE DONE, THIS WAS A MANUFACTURING ISSUE. THEN I RECEIVED A CALL FROM ACURA AFTER THE PARTS WERE REPLACED THAT THEY FRIED OUT THE PCM-THE COMPUTER OF THE CAR. THEY STATED MY CAR WAS NOT DRIVEABLE UNTIL THE PCM WAS REPLACED AND THAT IT DID NOT SHOW IN THE DIAGNOSTIC UNTIL THEY REPLACED THE PARTS. SO NOW, A PARTS FAILURE LED TO AN ELECTRICAL FAILURE. THEY TOLD ME THERE WAS NOTHING LISTED IN THE SERVICE BULLETIN BECAUSE THIS WAS NOT A COMMON ISSUE. I HAD TO PAY AN ADDITIONAL $1,100 NOW TOTALING TO A $2,200 UNPRECEDENTED OUT-OF-POCKET EXPENSE FOR A MANUFACTURER FAILURE. THIS IS TERRIFYING BECAUSE MY CAR WAS WORKING COMPLETELY FINE, DRIVING SMOOTHLY, AND OUT OF NOWHERE WITHOUT ANY INDICATION GAVE OUT ON ME, PLACING MY LIFE IN DANGER. SUSPICIOUSLY ENOUGH, DURING THIS TIMEFRAME, I GET A NOTIFICATION OF A RECALL ON MY VEHICLE FOR A STOP SALE RELATED TO DRIVESHAFT CORROSION WHICH COULD CAUSE MY CAR TO STOP. WHAT IF THIS IS THE ISSUE THAT CAUSED THE OTHER PROBLEMS?

MY AIRBAG DEFLATOR EVERY YEAR HAS A MALFUNCTION AND I CAN'T PASS MY INSPECTION. THIS IS THE 3RD YEAR IN A ROW THAT THIS HAPPENS TO ME. NO ACCIDENT, AS SOON AS CAR STARTS UP ASKS TO CHECK AIRBAG SYSTEM.

TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE REVERSING FROM HER DRIVEWAY, WHEN SHE HEARD AN ABNORMAL SOUND. THE VEHICLE STARTED ROLLING BACKWARDS INDEPENDENTLY AND WAS UNABLE TO STOP. THE CONTACT DEPRESSED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT STATED AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AT THE RESIDENCE AND INFORMED HER THAT THE AXLE NEEDED TO BE REPLACED. THE CONTACT CALLED ACURA OF WAPPINGERS FALLS LOCATED AT 1271 RT 9 S, WAPPINGERS FALLS, NY 12590, (845) 298-0400, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED WHILE DRIVING 30 MPH, THE PASSENGER'S SIDE AXLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE PASSENGER'S SIDE AXLE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

THE BRAKE FAIL STOPPING THE CAR WHILE DRIVING OFF THE HIGHWAY VIA EXITING RAMP, RAMP TRAFFIC WAS BUMPER TO BUMPER SLOW AT THE MOMENT AND MY CAR JUST ACCELERATE FROM A STOP, THE CAR SLIDE AHEAD AND HIT THE FRONT CAR.

THE ELECTRONIC POWER STEERING WENT OUT WHILE I WAS DRIVING CAUSING THE STEERING TO BE VERY STIFF AND HARD TO CONTROL.

I'M MOTION THE WIPER BLADES WILL EITHER STOP OR START WITHOUT PROMPTING. THE MOTOR IS DYING . THERE IS NO REPLACEMENT AT THIS TIME WHICH POSES A THREAT TO WIPERS NOT BE ACCESSIBLE DURING DRIVING IN RAIN OR SNOW CAUSING LITTLE TO NO VISIBILITY.

I WENT IN FOR A AIRBAG RECALL BACK IN 2016 I GOT IN A CAR ACCIDENT ON 7/30/19 WHICH TOTALED MY CAR BUT MY AIR BAGS NEVER DEPLOYED WHICH CAUSED A INJURY TO THE LEFT SIDE OF MY HEAD FROM ME HITTING THE STEERING WHEEL . POLICE SAID THE AIRBAGS SHOULD OF DEPLOYED FROM HOW BAD THE ACCIDENT WAS .

There were two different times my Acura 2013 ILX was involved in two different accidents and the airbags didn’t deploy. 1. Back on 4/2018 brakes didn’t respond properly, then ceased to another vehicle and airbags didn’t deployed. No major injuries, but high bills. 2. January 2019, my husband was rear ended by an Audi, was sent to the opposite side of the street, car was total loss, airbags never deployed. He suffered MAJOR injuries, couldn’t walk for two months, used a walker after that for over two years, suffered dislocated discs, neck and his whole body is not the same anymore. Can’t tell anymore how many procedures he has been through.

I BELIEVE MY VIN # SHOULD BE INCLUDED IN THE RECALL FOR DRIVERS AIR BAG. I HAVE HAD THE DRIVERS AIR BAG FIXED JAN 2019 AND NOW WILL HAVE TO HAVE IT FIXED IN A COUPLE WEEKS AS THE AIR BAG LIGHTS ARE GOING ON AGAIN FOR THE DRIVERS AIR BAGS. I SEE THERE ARE RECALLS FOR 2013 ACURA ILX BUT FOR SOME REASON MY VIN # IS NOT COMING UP. PLEASE INVESTIGATE FURTHER.

TL* THE CONTACT OWNS A 2013 ACURA ILX. WHEN THE VEHICLE WAS STARTED, THE HEADLIGHTS ILLUMINATED DOWNWARDS AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CARBONE SUBARU OF TROY (800 HOOSICK RD, TROY, NY 12180, 518-312-4300) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

THE LIGHT ON MY 2013 ILX ARE BEING FOGGY AND SHOW DIMINISH LIGHT . DOOR LATCH ACTS UP SOMETIMES AS WELL- IT LOCK AND THEN IT DOES NOT UNLOCK. PASSENGER AIRBAG ALWAYS IS OUT OF WACK- IT SAYS THAT THEY ARE OFF THEN ON...

REAR LIGHTS STOPPED WORKING. I HAVE BREAK LIGHTS AND TURN SIGNAL BUT NO REAR LIGHTS. FRONT SUPENSION (OR SOMETHING UP FRONT)MAKES BOUNCING NOISE AT 45K ON THE VEHICLE.

THE DRIVER SIDE SEAT HAS SOMETHING POPPING OUT IN THE LOWER LUMBAR AREA WHILE DRIVING. THIS CAUSES DISCOMFORT HOWEVER IT IS DIFFICULT TO REPLICATE THE ISSUE BUT IT HAPPENS EVERY DAY WHILE DRIVING

TL* THE CONTACT OWNS A 2013 ACURA ILX. WHEN THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. WHILE DRIVING VARIOUS SPEEDS, THE DOORS FAILED TO LOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO ACURA OF LYNNWOOD (21515 WA-99, LYNNWOOD, WA 98036, (855) 693-2564) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 27,229.

2013 ACURA ILX VEHICLES. IF THE MANUAL OR POWER DOOR LOCK IS ACTIVATED WHILE AN INTERIOR FRONT DOOR HANDLE IS BEING OPERATED BY AN OCCUPANT, THE CABLE CONNECTING THE INTERIOR DOOR HANDLE TO THE DOOR LATCH MECHANISM MAY BECOME LOOSE AND MOVE OUT OF POSITION. THERE IS A POSSIBILITY THAT THE CABLE CAN MOVE FAR ENOUGH OUT OF POSITION TO PREVENT THE DOOR FROM PROPERLY LATCHING.

TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TAKATA RECALL: STATUS AS 09/05/16 "REMEDY NOT YET AVAILABLE ". THIS IS AN UNACCEPTABLE LENGTH OF TIME FOR ISSUE RESOLUTION. PROVIDE REMEDY BY 09/30/16.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION IN MARCH OF 2016 REGARDING NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL: CAR DRIVEN BY MY SON IN COLLEGE. HE RETURNED FOR SUMMER LATE MAY 2016. VEHICLE TAKEN TO DEALER FOR RECALL. AIRBAGS NOT IN STOCK. LEFT FOR COLLEGE AGAIN LATE AUGUST WITH NEW AIRBAG NOT AVAILABLE. DEALER SAID THEY WERE INSTRUCTED BY ACURA TO DO PERSONALLY OWNED VEHICLES LAST. CALLED BY DEALER LATE 2016 THAT AIRBAG WAS IN - BUT CAR NOW 1000 MILES AWAY. TERRIBLE!!!!!

TAKATA RECALL - I HAVE A RECEIVED A LETTER FROM ACURA FROM MARCH 2016 ADVISING OF THE SAFETY RECALL OF AIRBAGS. THE ACURA WEBSITE ADVISES TO "PLEASE CONTACT AN AUTHORIZED HONDA OR ACURA DEALERSHIP IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE YOUR VEHICLE REPAIRED". BUT THE DEALERSHIP ADVISES THEY DO NOT HAVE THE PARTS & CANNOT ADVISE A MORE ACCURATE TIMEFRAME OF WHEN I CAN SCHEDULE AN APPOINTMENT TO GET THE ISSUE RECTIFIED. IT HAS BEEN 3 MONTHS SINCE I FIRST RECEIVED THE LETTER, BUT THE STANDARD RESPONSE I RECEIVE IS "IT WILL BE SOMETIME DURING JUNE & AUGUST". I HAVE ALSO LOGGED A FORMAL CASE FOR MY INQUIRY (CASE# 04619491) ON APR 18, 2016 BUT HAVE NOT RECEIVED ANY FURTHER FOLLOW UPS. IT JUST DOES NOT SEEM THAT ACURA IS TREATING THIS ISSUE WITH URGENCY & HAVE BEEN VERY COMPLACENT, AS I HAVE RECEIVED NO ADDITIONAL NEW UPDATES. PLEASE ENFORCE ACURA TO DEAL WITH THIS MATTER MORE URGENTLY & EXPEDITE A RESOLUTION - AWAITING OVER 3 MONTHS WITH NO NEW PROGRESS UPDATES IS SIMPLY UNACCEPTABLE.

TAKATA RECALLS- CONTACTED DEALER THREE TIMES, THEY NEVER FOLLOWED UP WITH WHEN I CAN HAVE MY AIRBAGS FIXED

TAKATA RECALL. ACURA CALLED ME MID APRIL STATING THAT PARTS HAD BEEN ORDERED TO FIX THE RECALLED AIRBAGS OF MY CAR. I CALLED IN JULY TO DETERMINE WHEN THE PARTS WOULD BE IN AND THEY SAID THEY DIDN'T KNOW. THAT WAS OVER 90 DAYS AGO. I'M STARTING TO WONDER IF ACURA REALLY HAS THE PARTS AVAILABLE.

2013 ACURA ILX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V061000(AIR BAGS) AND WAS PLACED ON A WAITING LIST. THE CONTACT HAD BEEN WAITING FOR SEVERAL MONTHS FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL THE COMPLAINT I HAVE IS THAT NONE OF THE DEALERSHIPS IN THE AREA ARE ABLE TO HELP FIX THE RECALLED ISSUE. I GOT A LETTER IN THE MAIL STATING THIS AIRBAG ISSUE HAS "KILLED AND INJURED VEHICLE DRIVERS" IN THE PAST; HENCE, THIS NEEDS TO BE FIXED IMMEDIATELY. I CALLED ELITE ACURA IN MAPLE SHADE, NJ AND THEY SAID THEY'VE HEARD NO INFO REGARDING THE FIX FOR THIS ISSUE. ANOTHER DEALERSHIP AT LEAST JUST TOLD ME THE PARTS ARE ON BACK ORDER. IS THERE ANY WAY TO GET THIS FIX EXPEDITED? I DON'T FEEL SAFE DRIVING MY CAR.

TAKATA RECALL: IT WAS MY FIRST " NEW CAR". IT HAD GREAT SENTIMENTAL VALUE. EVEN THOUGH IT WAS A LEASE I HAD INTENDED ON KEEPING IT AT THE END OF OCT.2016THE BIGGEST LETDOWN HOWEVER IS HOW ACURA HAS HANDLED THE TAKATA AIRBAG RECALL. I FIND IT HARD TO BELIEVE NO ONE KNEW ABOUT THE RECALL PRIOR TO MARCH 2016 I FIRST WAS NOTIFIED ABOUT THE RECALL AND STARTED HEARING ABOUT THE DEATHS AND ACCIDENTS ASSOCIATED WITH THE TAKATA AIRBAG RECALL. WHEN I FIRST CALLED "ACURA CLIENT RELATIONS" AND ASKED ABOUT THE SITUATION, KNOWING THEY WERE TO PUT ME IN A SAFE VEHICLE AT MY REQUEST, I WAS TOLD I WOULD RECEIVE A PHONE CALL WITH 24 HOURS. NO ONE CALLED ME BACK. APRIL 9 I DECIDED TO VISIT ACURA OF THE DESERT TO TALK TO A MANAGER IN PERSON ABOUT THIS ISSUE. THE MANAGER SEEMED HAPPY ENOUGH TO UP SELL ME INTO A 2016 ACURA ILX BUT MADE NO MENTION OF PROVIDING ME WITH AN OPTION OF A RENTAL, AND TOLD ME I WOULD BE GETTING A CALL FROM A SALES PERSON THE NEXT DAY WITH SOME PRICING ( MONTHLY) PAYMENTS IF I DECIDED TO TRADE MY ILX IN FOR THE 2016. THE BOTTOM LINE IS I NEVER HEARD BACK FROM ANYONE THE NEXT DAY, AGAIN. I WAS LEFT TO BELIEVE THAT ACURA SIMPLY DOESN'T CARE OR FOLLOW THROUGH AND IS TOO CONCERNED WITH MONEY AND THE SALE THAN THE SAFETY AND THEIR LOYALTY OF THEIR CUSTOMERS I LEARNED VERY QUICKLY AT LEAST IN THE LAST YEAR THAT ACURA DOES THE MINIMUM AND HOPES YOU DON'T REALIZE WHEN THERE ARE PROBLEMS. I WENT TO LEXUS, ACROSS THE STREET FROM THE ACURA DEALERSHIP AFTER NOT HEARING FROM THEM FOR THE SECOND TIME -HAD TO PAY $1500.00 DOWN AND LEASED A SAFE VEHICLE DUE TO ACURA'S INABILITY AND INEFFECTIVE COMMUNICATION SKILLS; WHAT THEY DIDN'T REALIZE IS THAT THEY ARE DEALING WITH A COMMUTING, WORKING MOTHER OF 3 WHO IS TRYING HER BEST TO MAKE DECISIONS FOR HER AND HER FAMILY'S SAFETY. I AM SORRY THIS HAPPENED AND REALIZE YOU DON'T HAVE THE PARTS TO FIX THE RECALLED AIRBAGS UNTIL SUMMER.

TAKATA RECALL: I FEEL THAT ACURA IS NOT SUFFICIENTLY REMEDYING THE PROBLEM. I HAVE CONTACTED MY ACURA CLIENT RELATIONS CASE MANAGER ON MULTIPLE OCCASIONS SINCE RECEIVING MY ORIGINAL NOTICE ON MARCH 14, AND HAVE NOT RECEIVED A CALL BACK. I COORDINATED WITH MY ACURA DEALER A LOANER CAR, BUT THEY PUT ME IN A NON-COMPARABLE ENTERPRISE RENTAL CAR. I WAS ALSO COERCED INTO AGREEING TO STORE THE RECALLED VEHICLE ON MY OWN BECAUSE THE DEALER DOESN'T HAVE SPACE TO STORE IT FOR THE 2-3 MONTHS WHILE THE PART IS BEING PRODUCED. ADDITIONALLY, I AM MAKING SIGNIFICANT CAR PAYMENTS DURING THIS PERIOD OF TIME WHICH WARRANT ME BEING SUPPLIED A COMPARABLE VEHICLE.

I HAD A VERY SCARY EXPERIENCE THAT MADE ME FEEL LIKE THE CAR WAS IN CONTROL OF ME. WHILE ACCELERATING ONTO THE HIGHWAY, I USED THE PADDLE SHIFTERS TO UPSHIFT WHILE I DEPRESSED THE ACCELERATOR. THE ENGINE BEGAN TO REV HIGH AND ACCELERATE EVEN WITH MY FOOT OFF OF THE PEDAL. THE DISPLAY SHOWING WHICH GEAR IT WAS IN APPEARED TO MOVE UP AND DOWN AS THE CAR JERKED AND LUNGED. THE CAR WOULD NOT SLOW DOWN AS EXPECTED WITH THE BRAKE PRESSED. I MANAGED TO GET AROUND THE TRAFFIC AHEAD OF ME AND I EXITED THE HIGHWAY AT THE NEXT EXIT (ABOUT 1/4 MILE TOTAL) AND WAS ABLE TO SLOW THE CAR DOWN AND TURN THE CAR OFF. WHEN I TURNED THE CAR BACK ON, THE ENGINE WAS REVVING VERY HIGH AND THE BRAKE PEDAL WAS STUCK DOWN. THE RPMS WERE STUCK AT AROUND 5000RPM.AFTER CALLING FOR ROADSIDE ASSISTANCE, THE CAR RESTARTED WITH NO PROBLEM PRESENT.

TAKATA RECALL - ACCORDING TO HONDA CAMPAIGN NUMBER JY2: THE REMEDY PARTS NEEDED TO CONDUCT DRIVER'S AIRBAG INFLATOR RECALLS WILL START BECOMING AVAILABLE IN FALL 2016. ACURA WILL NOTIFY OWNERS WITH AN INITIAL LETTER AND A SECOND LETTER WILL BE MAILED WHEN PARTS ARE AVAILABLE. THE SECOND LETTER WILL BEGIN MAILING MID-NOVEMBER 2016 AND CONTINUE THROUGH THE END OF JANUARY 2017. I HAVE NOT RECEIVED ANY CORRESPONDENCE SINCE THE INITIAL LETTER IN FEBRUARY 2016.