2016 Acura MDX Complaint Log

We have a 2016 Acura MDX and it has automatically shifted to Neutral 3 times (twice while driving on the freeway and 1x yesterday while driving on the street at normal speeds) in the last 2 months. On the MDX dashboard, it will display "Emissions System Problem" and then display "Stop Driving When Safe. Transmission Problem. See Manual." However, the car will automatically shift to Neutral within seconds. My children's lives (7 y/o and 5 y/o) were placed in danger as a result of this system failure. I have contacted the Acura Honda Recall Specialists and Client Relations Representatives. The car is being diagnosed at Cerritos Acura dealership at the present time. A case number has been filed since our VIN shows no recall, despite it having recalls for other 2016 Acura MDXs.

PAINT PEELING ON ROOF

The contact owns a 2016 Acura MDX. The contact stated that while driving at an undisclosed speed, the vehicle made a rattling sound with the check engine warning light illuminated. The vehicle failed to accelerate properly. The vehicle was taken to a nearby independent mechanic; however, the vehicle was not diagnosed. The vehicle was towed to a dealer, where it was diagnosed, and the contact was informed that there were metal shavings at the bottom of the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-036. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 108,500.

The connecting rod and bearing failed, causing the engine to immediately seize while in full operation on the highway. Components are available. The engine rod catastrophically failed and shot through the oil pan. Engine seized and lost power while on highway, cruising at 75mph. Flying engine components and the immediately loss of power was a major safety risk. The car was towed to the dealer and they found the rod bearing had sheared off. American Honda has been sent pictures. My model and year were affected by a recall on the failed components but my VIN was not identified. The car had no warning lights on the dash and was been recently serviced.

My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.

Paint Peeling on my 2016 Acura MDX with color code NH 603P. This is a frequent problem-- so frequent that Acura issued a service bulletin 19-029. I am hoping for a full recall. the problem is Acura claims this is based on VIN. If you google "problems with 2016 Acura MDX with paint peeling" you will find a SLEW of owners with this same problem but the VIN is not eligible for reimbursement (mine was not eligible either based on my VIN). This is a problem with the color code NOT the VIN. Can NHTSA request a full recall to Acura for all vehicles identified in Service Bulletin 19-029 regardless of the VIN??? Clearly there is a problem with the year, make, model, color code regardless of the VIN>

In July of 2024 my vehicle began to make a knocking sound from the engine. I started a claim through my third party warranty company and brought it to a repair shop. The shop informed me about the recall for my model and year vehicle, but my VIN was not included in the recall. It was determined that the connecting rod bearings failed, and after waiting for 6 weeks the engine was replaced with a used engine from the same year and model vehicle. I drove for about 1900 miles and the engine began knocking again. I returned the to the repair shop and the supplier of the engine provided another used engine. I am terrified that the same problem will occur again and feel the engine can fail at any time.

The engine failed and was unable to be repaired like old Honda and they had no interest in resolving the issue, nor do they offer any replacement with.

I was driving the car, when I saw a sign pop up on the dash saying " Emission Systems problem" and the car completely stopped within a 100 feet. The car passed the Emissions and Inspection the previous day and I have a registration till June 30, 2026 now. There was a clicking noise that I heard when driving during the morning. I had never heard it previously. There was an oil change sign for about 3-4 days buy there were no other warning lamps. Here is the video of the problem from the dealer - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine blew a rod at 130,000 miles. Replaced engine. Maintained vehicle correctly And changed oil regularly. contacted Acura, but no help. Other vehicles reported similar problems and recalls issued., but not for my particular vehicle.

Connecting rod failure causing the need for engine replacement. This connecting rod has been part of a recall campaign by Honda for 2016-2020 MDX models, but this 2016 engine VIN [XXX] is not part of the recall, even though the SAME EXACT issue as the recall is what occurred. Acura is refusing to honor the recall. This happened while on a highway in the California mountains, going uphill, putting my entire family at risk as the vehicle lost power and became inoperable. The dealership confirmed the connecting rod failure, but informed me of Acura's denial on the recall claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The paint on the roof of my 2016 Acura MDX is peeling, as described in Acura Service Bulletin 19-029 in August 28, 2019. The paint code NH-603P matched the service bulletin but Acura is denying me of any warranty because of VIN. This is a known problem for 2014 - 2016 Honda and Acura White Diamond or Pearl White paint NH-603P many people have the same issues based from a quick search on Google but Honda and Acura are denying many people because they ARE NOT expanding the VIN and or only restricting and addressing certain locations. There are no dent or scratches on my roof, no sign of weather damage. They used the same paint and same problem as service bulletin so obviously the problem was not addressed to all 2014 - 2016 MDX. Manufacture should be held responsible and expand their service to other customers with the same paint code as well.

I was driving on the interstate going 80 when the car shut off. I coasted to the shoulder and had the car towed to the mechanic shop. The connecting rod broke, going through the engine causing me to need a new engine. When I contacted Acura they said my car wasn’t in the recall even though it’s exactly what was happening to other cars the same year and make as my car.

While driving our well-maintained 2016 Acura MDX on a 30-minute drive on [XXX] , I heard a pop, and then the engine lost power. I couldn't get the RPMs over 2500. A fluttering noise evolved into knocking and the vehicle became increasingly sluggish and heavy. The check engine light started blinking, but the vehicle's temperature gauge showed no changes. There wasn't any smoke or unusual smells. I felt terrified trying to get safely onto the side of the road with cars driving at full speed. I had the car dropped off at our local service station and the owner determined that the engine cylinder was loose and lost compression with a knock. He says that the engine light did not give a code. The owner determined that we need to replace the engine. A rebuilt engine will cost us $8,000. When I called Acura, the service person I spoke with seemed surprised that our 8-year-old car with only 77,000 miles needed a new engine. Since Acura has so many cars to deal with on the latest recall, he said it would be weeks before anyone can look at it. I researched and found that our VPN was NOT included in the recent recall of 2016-2020 model year MDX vehicles all with the same problems. How can that be???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Clunking in the front suspension drivers side consistent with a broken strut housing... just like on our last 3 Acura MDX's that had breaks in the Super Handling All Wheel Drive magnetic shocks.

VERY COMMON PROBLEM WITH PAINT PEELING OFF DIAMOND WHITE 2014-2016 WITH PAINT COLOR CODE OF NH603P- SO COMMON THAT ACURA ISSUED A SERVICE BULLETIN (19-029). THE PROBLEM IS ACURA SAYS IT IS BASED ON YOUR VIN. EVERYTHING I HAVE RESEARCHED SHOWS MOST VINS ARE NOT ELIGIBLE FOR REIMBURSEMENT (LIKE MINE) AND MANY PEOPLE ARE PISSED OFF> JUST GOOGLE "2016 WHITE ACURA MDX WITH PAINT PEELING" AND YOU WILL SEE HOW MANY PEOPLE HAVE THIS EXACT SAME PROBLEM. LOCAL ACURA DEALERSHIP SAYS "YOUR VIN IS NOT ELIGIBLE" AS DOES ACURA HQ. I AM SEEKING A FULL RECALL ON ALL VEHICLES NOTED IN SERVICE BULLETIN 19-029 REGARDLESS OF VIN. THAT IS THE ONLY WAY TO FIX THIS PROBLEM. MANY PEOPLE WANT TO START A CLASS ACTION SUIT BUT NO ONE KNOWS HOW NOR DOES ANYONE WANT TO SPEND LEGAL FEES.

See attachment for detailed explanation

The contact owns a 2016 Acura MDX. The contact stated that while driving at 65 MPH, there was an abnormal knocking sound coming from the engine compartment. The vehicle was taken to a dealer to be diagnosed, and it was determined that there were metal shavings inside the oil pan and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,172.

Car had a failed crankshaft causing a rod bearing issue with the motor. The check engine light came on during use and car was taken to a local repair shop. The independent repair shop determined the issue is associated with recall TSB 24-001, and advised it be transported to a Honda dealership for repair. Honda confirmed that although the 2016 is under this recall this specific VIN is not. Car was repaired at Honda dealership with same exact repair kit and work done to fix the TSB 24-001 recall notice. Reached out to Honda customer service to understand why the car was not repaired under this current recall but was not given any additional information, case #14733117.

Dear Support, I own Acura MDX 2016 with VIN number [XXX] , paint color is White Diamond Pearl I notice the paint is peeling off from in-between roof and front wind screen. I see there are recall for this color but I don't see my car in your recall list, My cousin also own 2016 MDX and after contacting to Acura support his car is getting fixed. I tried to contact t them but they are very rude and not supporting for INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Acura MDX. The contact stated that the driver's side rear taillight bulb had burned out. The contact replaced the bulb, but the failure reoccurred. The contact stated that the driver's side rear taillight failure was intermittent but was a persistent failure. The contact had taken the vehicle to an independent mechanic who diagnosed the failure and determined that there was water inside the taillight assembly which caused the bulb to short circuit. The mechanic informed the contact that the taillight assembly needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V259000 (Exterior Lighting, Interior Lighting); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 141,000.

Acura MDX 2016 SH-AWD with 113366 miles diagnosis according to warning lights. DTC test certification codes: P0301 Misfire No. 1 cylinder P0306 Misfire No. 6 cylinder P0300 Random Misfire P0420 Catalyst System efficiency below threshold B1 Recommendation was that the Catalytic converter be replaced. All these codes were identified under Honda's TSB 20-100 dated 2/2021 on Odyssey, Pilot and Ridgeline models where AH extended warranty to 10 years from date of purchase or 150K. These V6 engines are pretty close to that of the 2016 MDX. Is there a remote possibility that these DTC codes could exist in MDX V6 engines when an issue arises similar to those in the Honda vehicles? These DTC codes appeared 24 hours/37 miles after a routine oil service on 3/26/2024 at Advantage Acura of Naperville with a perfect inspection report. The malfunction occurred in the vicinity of McGrath Acura of Westmont on the following day of 3/27/2024. The concern is if any of the emission system components were damaged during the routine oil service. Advantage Acura have in the past installed brake pads backwards on my Acura TL 2010 for which I do have proof.

Engine rod bearing knocking. Will eventually fail and engine stop running at anytime. My independent service center did confirm the problem. The car has not been to the Dealer as they refuse to include my VIN # in the current recall for this very problem. No warning lights appeared, but slight ticking sound shortly turned into a loud knocking.

I am writing to bring to your immediate attention a critical safety issue with my 2016 Acura MDX, and the subsequent exclusion of my vehicle from a known recall that directly addresses the problems we are experiencing. Without any prior warning, we began hearing a fluttering sound coming from the engine whenever we accelerated. This noise progressively worsened and evolved into a pronounced knocking noise.Concurrently, the vehicle became increasingly sluggish and heavy, resulting in significant difficulty when accelerating. Despite these alarming symptoms, the vehicle's temperature gauge showed no changes, there was no smoke or unusual smells, and the check engine light did not activate. Gravely concerned for our safety, we promptly took the vehicle to our local mechanic for a thorough inspection.The diagnosis revealed significant engine damage, specifically to the connecting rod bearings and the crankshaft. Given the severity of the issue, we then brought the vehicle to the closest Acura dealership, Pohanka Acura. The service advisor informed us of a recall affecting the engine and rod bearings in the 2016 Acura MDX model. They also confirmed that our vehicle's engine was indeed damaged due to the same rod bearings and crankshaft issue described in the recall. However, despite this clear evidence, we were informed that our vehicle's VIN was excluded from the recall repair. The technician who performed the diagnostic on our vehicle recommended a new short engine block, which is was concerning especially since it mirrors the known recall issue. I am requesting that the NHTSA urgently investigate this matter. I hope the NHTSA treats this issue with the utmost urgency and seriousness it warrants. The safety of Acura MDX owners is at stake, and immediate action is essential to prevent further incidents and ensure our safety. Thank you for your prompt attention to this critical matter. I await your swift response and resolution. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine started knocking and quit working while driving on the freeway. Was a connected rod bearing failure that was not included under the warranty or recall. Honda paid 75% of repairs but I had to pay $3300 myself.

The trunk opens like it should, but then closes after the lift gate reaches the top. It will close on your head if you don't move out of the way, which is what happened the first time because I didn't know what was happening. You can stop the lift gate from continuing to close, but then you can hurt your arm due to the force the door is closing with, as there is no auto censor for the door to know something is blocking the path. This event has been reproduced over 50 times in the last week. About 10% of the time, the lift gate works normally. I have an appointment at the dealership in 3 days. Based on a search of TSBs, this problem has been reported multiple times since at least 2019. It had been working normally until this week, started 2/10/24 and is still occurring when I open the trunk. No warning messages appear.

The engine started to make noise, drove it to the Acura Dealership. The engine seized at the repair bay. The technician initially said they just had a recall on these engines then after looking up the ID notified me that the blown engine was not covered under the recall. After several calls to Honda corporate customer service they informed me that they knew it had a faulty engine however it was not under the recall and they didn't have to repair or replace. I paid the dealership to install another engine at my own expense.

The contact owns a 2016 Acura MDX. The contact stated that the vehicle was hesitating and jerking while driving. The emissions and AWD warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a fuel leak, and the fuel pump was replaced. After the vehicle was repaired, the contact started smelling an abnormal burning fuel odor. The contact was informed that the connector within the fuel system was corroded and needed to be replaced. The vehicle was repaired. The odor had become progressively worse over time. The vehicle was returned to the dealer who determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case of the failure. The failure mileage was 90,000.

The paint on this vehicle failed and matches photos in Acura service bulletin [XXX] which deals with failure of paint color [XXX]. When calling Honda I was told that that recall is VIN specific and that my vehicle was not affected. The attached photos clearly show that the paint is defective and therefor should be covered. According to the service bulletin a warranty extension was issued for 8 years from the date the vehicle was placed in to service which in my case was June 30, 2016. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] 7 pm. As I was on the highway, warning lights came on the dashboard, “failing transmission, emission failure, and side mirrors failure.” I soon lost a lot of power. I purchased this 2016 Acura MDX in 2019 at Acura of Concord as a Pre-owned Certified with 20k miles. At the time of the transmission failure I had put an additional 17k miles. Total cost for a new transmission was nearly $8000. This does not seem fair to have to replace a transmission with so little miles. It seems as though this vehicle is a lemon. Approximately 3 weeks later, as I coming up the driveway, I noticed a huge chip of paint missing in front of the sunroof area. Now this appears Exactly as the recall or extended warranty demonstrates for 2014-2016 MDX White Diamond Pearl NH-603P. Honda claims this “VIN Does not qualify” for this extended warranty. Even the service manager at Acura of Concord exclaimed, ”How they explain to me that this vehicle does not qualify when it is the same year model, same paint, and that the paint chipped off Exactly the same way as described in the extended warranty recall.” In other words, Honda is forcing me to reach out to you because this VIN is not on the list and they do not wish to acknowledge that they are at fault. I do not feel that it right that I paid $8000 for a new transmission, and now I will have to pay $5303.70 to repair the paint on the roof. Please help me in this matter. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

while driving on a local road (not highway), engine began to make a very loud sound. sounds like metal on metal inside engine. called local ACURA dealer and they said that the connecting rod recall/problem that was announced in November 2023 "does not apply to my VIN".

The connecting rod bearing has failed in my vehicle. It is causing damage to the engine, there are metal shavings found in the oil, and the engine is producing a strange and unusual sound. It's causing the engine damage and wear and causing it to seize. The incident has been reported to the dealer and has been confirmed in an inspection report. There is a CURRENT recall from NHTSA and Honda/Acura for this exact issue that includes the same make, year and model of my vehicle, however when VIN numbers were split, my vehicle was not included in the recall. The recall should be expanded to not only include more vehicles but those that are actually being impacted.

The contact's wife owns a 2016 Acura MDX. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost motive power. A message indicating a transmission failure was displayed. The contact was able to veer to the side of the roadway. The contact was able to restart the vehicle; however, the vehicle failed to shift into gear. The vehicle was towed to a AAA Center. The manufacturer was notified of the failure and informed the contact that the vehicle was covered under an extended transmission warranty. The vehicle was then towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The dealer informed the contact that the vehicle was not eligible to be repaired under the transmission extended warranty. The vehicle was not repaired. The failure mileage was approximately 117,000.

The car began making a front end noise and running shoddy and when we took it to the dealer they had to replace bearings/short block at 121k miles. We were told our VIN was outside of the previous recall so it wouldn’t be covered under that. We ended up paying a portion of that very large bill which inconvenienced our family. We were without our own vehicle for many weeks due to back ordered parts for the major repair. This car has always been serviced by Acura at regular intervals.

The car suffer complete engine failure while driving on the highway. I had the car towed to an acura dealer . The acura dealer has informed me that the engine rod failed There is a recall by acura for 250,000 vehicles incuding the same year and model for the same problem . The engine is availble for inspection . My vehicle is not under recall . i was informed by Acura customer relatiins that they will not help me . I was informed by a acura dealer that they will can replace the engine with a used engine for 9000$ . i said ok but then wondered if the engine they would replace it with was under recall. The looked into it and have informed me that the engine is in fact one of the recalled engines and then asked me if i wanted to proceed with the replacement with an engine that is dangerous ... This seems incredible to me and should be illegal and certainly dangerous..

I was involved in an accident 12/13, 2023. No airbags deployed, however, my seatbelt locked up. A new seatbelt was ordered through Acura soon thereafter 12/23. At the time this was ordered, I was told that there was no ETA as there is a national backorder. Fast forward to today, my car has been fully repaired and is still sitting in the local repair shop because there are still no seatbelts available. I have filed complaints with Acura corporate, and have a claim number that I would be more than happy to provide. Acura corporate has advised the repair shop that it will be at least six months to one year until a seatbelt is is available I also have documentation on the “ expedited order” that was placed for the seatbelt in 12/2023. The insurance company, USAA, is now looking at totaling my car simply because we cannot find a seatbelt. The local Acura dealers, and our car repair shop cannot believe that cannot seem to get a seatbelt for me, and it’s been four months. On my research online, it appears that Acura may be legally obligated to manufacture, and provide this part. I wanted to report this to the proper regulatory agency to ensure that this has been documented. The car is completely drivable, given the lack of safety restraint. I also am aware that I am not alone in this complaint, as many other MDX owners are experiencing the same I am not sure how to proceed from here and I’m hoping that you may be able to help Thank you so much for your time and consideration

I have a 2016 Acura MDX with nearly 79,000 miles on it. It died without warning late at night while on the freeway on [XXX], leaving my [XXX] son stranded alone in a dark, remote area for about an hour. Not a safe situation! I had it towed to Shadetree Auto in Layton, Utah. They informed me that the engine had seized. What!? It was well maintained and just had the oil changed a few days previously. They wanted over $11,000 for a used engine. (See Attached Invoice & Report). They couldn't figure out why a well-maintained engine with only 79,000 miles on it would just seize up. Coolant was also not the issue. I couldn't afford it, so it sat for a couple of months until I discovered that there was a Recall on that year for faulty connecting rod bearings that was causing engines to seize. So, I checked into it, but my particular VIN # was not included in the recall. I found a copy of a letter from Acura stating that they were still determining the extent of the problem, nevertheless, they rejected my claim as not included, rather than extending the recall to include my vehicle's documented problem. (See the attached Acura letter dated Feb 7, 2024). I had my car towed to Jody Wilkinson Acura in Salt Lake City for a detailed inspection and second opinion and they confirmed that the engine was seized and that it I had a broken connecting rod on cylinder #1 due to a spun bearing (See photos at the end of attached email). But Acura continued to deny my claim. Jody Wilkinson's quoted me over $20,000 for a new engine. I asked Acura what the appeals process was and they said "there isn't one, we just won't cover it". Seems like Acura may be [XXX] a lot of people. Why would I put another known faulty engine in my car? Absurd! I have attached the following documents: •Shadetree Auto Inspection Report & Invoice •Acura Letter Feb 7, 2024 •Jody Wilkinson Inspection Report Your help in obtaining justice would be greatly appreciated! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Acura MDX. The contact stated that while driving at slow speeds through a parking area, his foot slipped and the vehicle unintendedly accelerated, coming to a complete stop after crashing into an 8-inch barrier. The air bags did not deploy. No warning lights were illuminated. A Police report was not filed, and no injuries were reported. The vehicle was towed to the dealer, who determined that the driver's side seat belt needed to be replaced following the crash but informed the contact that Part Number: 04818-TZ5-A00ZC was unavailable. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. A case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

WHILE DRIVING ON THE HIGHWAY THE ENGINE LOST POWER. THERE WAS NO WARNING.THE CAR BECAME INOPERABLE. THE SAFETY OF PASSENGERS AND OTHERS TRAVELING THE HIGHWAY WERE AT RISK. THE DEALER CONFIRMED THAT THE ENGINE FAILED AND ADVISED THAT THE ROD BEARING SPUN. THE VEHICLE IS AVAILABLE FOR INSPECTION AND IT IS UNKNOWN AS TO WHETHER THE MANUFACTURER INSPECTED THE VEHICLE.

After starting the engine, when attempting to slowly accelerate, the engine almost dies or hesitates to respond to accelerator. Dangerous situation.

Ticking Sound in Engine Diagnosed by Dealer as same issue reported in recall for Year Make and Model of Vehicle. Diagnosed with need for engine replacement ($8,700). All service requirements by manufacturer done by dealer. Dealer says it is unsafe to drive. Vin not covered under recall NHTSA # 23V-751

The contact owns a 2016 Acura MDX. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated, and the vehicle started to lose motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine rod bearings had failed and damaged the engine. The contact was informed that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,840.

There is a current recall on Acura/Hondas with the issue that we are having with our car. Knocking engine, car diagnosed with connecting rod bearing issue. Apparently not included in recall. This makes no sense. Car has been undriveable since 11/9/23 with no help from Acura/Honda Corporate. We have been trying to come to a resolution with no help. This should fall under the recall and where our car was manufactured should be looked into because on car forums there are many cars with our VINS having the same issue. This issue has affected more cars than Acura is saying and needs to be looked into before someone gets seriously injured. Acura/Honda are NOT taking this seriously at ALL.

The rod bearing went on this car. I don't understand how there was an open recall but this car was NOT included with the issue. This makes no sense to me. This was a huge cost to my hard working family to fix and Acura was less than helpful esp considering it was an actual recall for our car year. But due to our luck, our car was NOT included. I feel that this needs to be investigated further because more cars were impacted by this recall than were deemed to be included. I reached out previously on this matter to this organization and received NO response.

White Diamond Pearl Paint started peeling prematurely approx 130,000 miles in 2023 in large sections causing unsightly paint. This is a very well known problem for this car in both Acuras and Hondas and a recall was done but with very very limited vehicles. Dealer refused to help us

Was driving vehicle on highway and suddenly and rapidly lost all ability to accelerate. Warning lights on dash ALL came on simultaneously only after acceleration was lost. Inability to accelerate was extremely dangerous in middle of other highway traffic, but safely pulled to side of road only because of careful driving and luck. Upon inspection, auto service confirmed they verified concern P0716 system needs to update and keyless control was faulty. Recall one month subsequent to event does not seem to include my car, although description of failure sounds potentially similar. Still waiting full repair of vehicle.

This occurrence with the vehicle happened in October of 2023 and I no longer own it. The only reason I'm reporting it today is because of the news reports I've been seeing about a possible investigation into the exact issue I experienced. I started to hear a knock from the engine that got progressively worse over the course of a week. I made an appointment to have it looked at, but before I could even make it to that appointment multiple dash lights and warnings started showing up on the meter combi. Engine light was the first to appear followed by the transmission light, then the vehicle went into "limp mode." It wouldn't go over 30mph and eventually just shut itself off; every warning lamp on the dash was on. It was towed to a local Acura dealership where the service tech diagnosed the issue and stated it was a connecting rod bearing that had worn prematurely and there was movement in the piston. I had them check for a recall then and my VIN was not on the list so I proceeded to source a motor and have another shop swap it for much cheaper. That being said, I would very much like to be reimbursed for the costs I incurred. I have multiple documents and at one point had a video that the dealership tech sent me showing the defect. Not sure if they can provide that now or not.

My 2016 Acura MDX, which was well maintained, locked up while driving at around 45 mph this past September. Upon a certified mechanics evaluation, it was reported that the vehicle would require a new engine as it was "locked up". Shortly afterward, I read that certain model/makes of Acura vehicles were being recalled for this very reason/problem. I called Acura recall client support who informed me that the final list of recalled vehicles would not be available until January 2024 and that I would receive a letter in the mail. When I did not receive a letter, I called again and was informed that my VIN was not included in the recall. This is despite that thousands of other 2016 Acura MDXs were recalled. I find it difficult to accept that a known issue that necessitated a substantial recall of vehicles did not apply to my Acura since it was the exact issue being addressed. Especially since the vehicle was maintained very well from the time of purchase. My teenage son was driving the vehicle and was stranded along a dark highway until I could pick him up about 45 minutes later. There were not warning lights or notices of this pending failure. The vehicle could only partially be removed from the traffic lane at the time it locked up which resulted in a hazard, not only for my son, but for other travelers as well.

After traveling about on a 4 hour drive, my daughter who was driving the vehicle slowed down to make a turn. That's when she heard a loud clanking noise coming from the engine. She immediately pulled over and turned off the engine/vehicle. I went to meet her, and replicated the same problem when I turned the ignition switch to to on. It sounded as if there was some large piece of metal loose inside the engine -- it did not have consistency and was highly variable with regards to the sound it was making. The "Check Engine" light was on. Fortunately this did not occurr going at high/freeway speeds, yet the safety was compromised when my daughter was fortunate enough to leverage the momentum to get to the side of the road. Additionally, she was not in a spot where there was a shoulder/it was under an overpass, so she had to be careful and turned on her emergency lights. We had the vehicle towed to the nearby Honda Dealer. I am attaching their report and findings. They recommended engine be replaced; which we agreed to have done. Additionally, we continue to have problems due to the mounting and shacking which we believe comes from the installment of the new engine. We are submitting that report as well. At present, my daughter is not driving the vehicle and is relying on rides or borrowing other people's vehicles.

On August 29, 2024 my vehicle stopped working. I was driving through a busy Costco parking lot. We stopped to wait for a car to turn, the auto engine idle turned on. When we removed our foot from the brake that car wouldn't move. It wouldn't start again, everything seized up. We couldn't push the car because the tires locked up. We called a tow truck, luckily we were not in a parking spot because the tow truck driver had to pull it on the bed. The vehicle was towed to Stephen Wade Honda, they have always maintained our vehicle and done the recalls when able to. The nearest Acura dealership is 127 miles away. We were told that the engine suffered catastrophic engine failure. I reached out to Acura and a lady on the phone said she was sorry there was nothing Acura could do. I want to know why my vehicle is not under recall for catastrophic engine failure.