2013 Acura RDX Complaint Log

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT AFTER SECURING THE VEHICLE INTO PARK AND EXITING, THE VEHICLE SUDDENLY BEGAN TO ROLL AWAY AT A SPEED OF APPROXIMATELY 10 MPH. THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE BEFORE TRAVELING ACROSS AN INTERSECTION AND CRASHING INTO A HOT DOG STAND. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 13V143000 (POWER TRAIN) BUT DID NOT CONFIRM WITH THE MANUFACTURER IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 10,400.

ACURA RDX TECH VEHICLE VIOLENTLY UPSHIFTS WHILE ACCELERATING FROM A STOP. IT STARTED INTERMITTENTLY (TWICE BEFORE BUT NOT AS VIOLENT).ON INCLINES (LIVE IN SOUTHERN CALIFORNIA). YESTERDAY, WHILE GOING UP AN INCLINE TO PARK VEHICLE, CAR VIOLENTLY SHIFTED AND HIT A BUILDING RESULTING IN CRASHING INTO A BUILDING, DEPLOYMENT OF AIRBAG AND SOFT TISSUE INJURY OF DRIVER'S CHEST. VEHICLE IS WITH BALL ACURA AND IS BEING INVESTIGATED. CAR IS ONLY 1 MONTH OLD AND WAS PURCHASED BRAND NEW (80 MILES). ACURAZINE COMMUNITY FORUM HAS ANOTHER INCIDENT THAT IS 100% SIMILAR TO WHAT OCCURRED WITH MY VEHICLE. USER NAME IS DIRVIN. *TR

KEYLESS IGNITION BUTTON ALLOWS DRIVERS TO TURN THE ENGINE OFF AND LEFT THE VEHICLE WHILE THE SHIFT IS NOT IN PARKING. IN MY CASE, THE VEHICLE ROLLS AND ALMOST HAD AN ACCIDENT. *TR

WHEN VEHICLE IS BETWEEN 2ND AND 3RD GEAR GOING AT A CONSISTENT SPEED THERE IS A VIBRATION. VIBRATION GOES AWAY UPON ACCELERATION. IT DOES THIS AS WELL BETWEEN 4TH & 5TH GEAR. AFTER 55MPH IT DOESN'T HAPPEN. CALLED CREST ACURA AND WAS TOLD THAT IT IS THE "DEACTIVATION OF CYLINDERS AND THAT IS WHAT IT IS SUPPOSED TO DO." I THEN TOOK THE VEHICLE TO MY MECHANIC WHO STATED IT SHOULD NOT DO THAT. TOOK VEHICLE TO CREST ACURA ON 2/13/14 TO ADDRESS THE BLUE TOOTH THAT IS AWFUL AND HAD A TECHNICIAN RIDE WITH ME TO FEEL THE VIBRATION. THE TECH SAID THERE HAVE BEEN OTHER COMPLAINTS REGARDING THE VIBRATION BUT ACURA HAS NOT COME UP WITH A FIX FOR IT. HE STATED HE HAD A CALL INTO ACURA. I WAS TOLD ONCE AGAIN THAT IT IS NORMAL FOR THE VEHICLE TO DO THAT BY THE SERVICE MANAGER. THE BLUETOOTH COMPLAINT IS: I CAN HEAR FINE WITH IT BUT PEOPLE CANT HEAR ME. THEY REPLACED THE BLUETOOTH MICROPHONE ON 2/21/14 BUT IT DID NOT FIX THE PROBLEM. I WOULD LIKE ACURA TO ADDRESS THESE 2 ISSUES AS I AM NOT THE ONLY ACURA RDX CUSTOMER TO HAVE THESE ISSUES. A VEHICLE OF THIS CALIBER SHOULD NOT VIBRATE! *TR

TL* THE CONTACT OWNS A 2013 ACURA MDX. THE CONTACT STATED THAT HE ATTEMPTED TO CHECK THE TRANSMISSION FLUID BUT BURNED HIMSELF IN THE PROCESS. THE CONTACT NOTIFIED THE DEALER AND THEY STATED THAT THE VEHICLE WAS MANUFACTURED THAT WAY AND THERE WAS NOTHING THAT THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,300.

THE BRAKES MAKE A HIGH-PITCHED SQUEAL WHEN AT LOW SPEEDS WITH LIGHT PRESSURE ON THE BRAKES. MOSTLY OCCURS GOING DOWN A SLOPE(PARKING GARAGE), DOWN A DRIVEWAY, AND SOMETIMES RANDOMLY WHILE DRIVING ON FLAT ROADS. THE BRAKES ON THE ACURA RDX CONTINUE TO SQUEAL AFTER BEING "FIXED" TWICE. IN THE DEALER-PERFORMED SERVICES, THE BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED. WHEN CONTACTING THE DEALER ABOUT THE ISSUE AGAIN, THE DEALER STATED THAT ACURA WAS WORKING ON A SOLUTION. WHEN CONTACTING ACURA CLIENT RELATIONS, THEY ADVISED ME TO SPEAK TO MY DEALERSHIP WHICH WAS NO HELP.

MY NEW 2013 RDX CAUGHT ON FIRE AT MY GARAGE IN THE DAY AFTER HURRICANE SANDY. ACURA AND AUTO INSURANCE COMPANY(PROGRESSIVE) INSISTS THAT THE CAR CAUGHT ON FIRE BY FLOODING. HOWEVER, CAR BATTERY AND ENGINE ARE FINE. ONLY FRONT SEAT, DASHBOARD, AND NAVIGATION SYSTEM WERE BURNED AND THE FIRE DAMAGED MY GARAGE TOO. FURTHERMORE IT DOES NOT MAKE SENSE THAT FLOODING CAUSED FIRE AT ALL. I SHOWED MY RDX TO ACURA TECHNICIANS, BUT SILENT. ISN'T IT A DEFECT OF NEW MODEL? *TR

THE BRAND NEW CAR WAS ON FIRE BY ITSELF ON OCTOBER 30, 2012. IT WAS AFTER THE HURRICANE SANDY. MY FAMILY WOKE UP BECAUSE OF SMELLING GAS FROM DOWNSTAIRS WHICH WAS THE ATTACHED GARAGE TO THE KITCHEN. WHEN MY HUSBAND OPENED THE KITCHEN DOOR TO THE GARAGE, HE COULDN'T SEE ANYTHING BUT SMOKES. WE CALLED 911 AND FOUND OUT THERE WAS FIRE INSIDE OF THE CAR. THE FIRE STARTED INTERNALLY AND SPREAD OUT TO THE GARAGE. THERE WAS SIGN OF WATER THAT GOT INTO THE GARAGE. HOWEVER, WHEN FIRE FIGHTER OPENED THE GARAGE DOOR, THERE WAS NO WATER IN THE GARAGE. THE FRONT OF THE CAR WAS FINE. THE DRIVER'S SEAT AREA AND THE NAVIGATOR AREA WAS TOTALLY MELTED DOWN. THERE WAS NO POWER IN OUR TOWN SINCE OCTOBER 29, 2012. THE CAR WINDOWS(SIDE AND THE TOP) WERE OPEN BY ITSELF. I DO NOT UNDERSTAND HOW THE CAR CAUSED FIRE BY ITSELF. THERE WERE THOUSANDS OF CARS BUT I DID NOT HEAR THE FLOOD CAUSED THE FIRE WHICH WAS PARKED INSIDE OF THE GARAGE. THE CAR WAS BRAND NEW AND HAD A TEMPERATE PLATE. THERE IS NO SMOKER IN MY FAMILY. *TR

Headlights are too dim to drive safely at night.