2012 Acura TSX Body & Structure Problems

While driving at highway speeds, the A-pillar trim on the passenger side of my Acura TSX Wagon's windshield flew off the car today as a gust of wind hit the vehicle. I had just cleaned the windshield that morning in preparation for my road trip and nothing appeared loose. While driving for over two hours, nothing had rattled or sounded strange. And then all of a sudden, a crack noise and something hits the windshield and flies over the car. I almost hit the car next to me due to the suddenness. The trim piece flew behind the vehicle and had traffic been heavier, it could have hit a car behind me. So that could have been two accidents caused. This car has been amazing and I am the original owner. I am troubled now though seeing the number of people online (see Acura forums) having this issue as their TSX's age. There is also another NHTSA complaint with this exact same issue, and there have been two Acura TSBs regarding this already (see 09-030 and 09-016). As thousands of TSXs age along with the apparent "glue" holding this piece on the car, motorists across the nation are at risk of this flying projectile. Thus, I am writing this complaint in the name of public safety even though I truly love my TSX wagon.

ON MONDAY APRIL 11, 2016 AT APPROXIMATELY 9:40AM WHILE DRIVING ON I-15 NORTH I HEARD A VERY LOUD NOISE WHICH I FOUND OUT AFTER PARKING MY CAR THAT THE MOONROOF HAD SHATTERED AND WAS BENT OUTWARD. IT WAS NOT CLEAR TO ME WHAT HAPPENED OR WHERE THE NOISE CAME FROM WHEN I WAS DRIVING, SINCE THERE WERE NO OTHER VEHICLES IN CLOSE VICINITY AND THERE WERE NO LOOSE OBJECTS ON THE ROAD. I WAS DRIVING ROUGHLY AROUND 70MPH WHEN THE MOONROOF UNEXPECTEDLY SHATTERED, ALL WINDOWS WERE CLOSED, RADIO WAS OFF AND THE VISOR/SHADE TO THE MOONROOF WAS ALSO CLOSED. I IMMEDIATELY REPORTED THE SITUATION TO ACURA OF RIVERSIDE IN CALIFORNIA WHERE I ORIGINALLY PURCHASED THE CAR (BRAND NEW) AND WAS REFERRED TO ACURA CLIENT RELATIONS WHO THEN INSTRUCTED ME THAT I GO TO THE NEAREST ACURA DEALERSHIP TO HAVE THE CAR INSPECTED.I TOOK THE CAR TO KEARNY MESA ACURA IN SAN DIEGO AND THEY HELD MY CAR ALL DAY ON APRIL 14. THEY DID NOT INSPECT AND EXAMINE THE MOONROOF TO DETERMINE WHAT CAUSED IT TO SHATTER. IN CONCLUSION, IT IS DISINGENUOUS FOR KEARNY MESA ACURA TO NOT EVEN INSPECT THE CAR AND IT IS APPALLING AND INEXCUSABLE FOR THE CASE AGENT AT ACURA CLIENT RELATIONS TO NEGLIGIBLY DISMISS THE REPORT AS 'DAMAGE IS FROM OUTSIDE INFLUENCE'. LASTLY, I TOOK THE CAR FOR INSPECTION TO ACURA OF RIVERSIDE ON APRIL 23 AND WAS TOLD THERE IS NO IMPACT ON THE MOONROOF BUT THE DECISION IS UP TO DISTRICT PARTS & SERVICE MANAGER AT AMERICAN HONDA MOTOR COMPANY, INC. ACURA OF RIVERSIDE CALLED ME ON APRIL 25, 2016 STATING THE DISTRICT PARTS & SERVICE MANAGER SAYS DAMAGE WAS DONE BY OUTSIDE INFLUENCE WOW! THIS EXPERIENCE TO SAY THE LEAST HAS BEEN HORRENDOUS AND UNFAIR, AS I WRITE THIS I HAVE A 2002 CIVIC EX ON THE DRIVEWAY CURRENTLY ON RECALL FOR THE TAKATA AIRBAGS AND MY FAMILY OWNS TWO MORE ACURA TSX'S. I CAN ONLY SAY SHAME ON EVERYTHING ACURA AND SHAME ON EVERYTHING HONDA. POST NOTE: (FULL LETTER ATTACHED IN PDF)

THE RED PAINT IS FADING IN PATCHES ON THE TOP SURFACES-HOOD, ROOF, AND TRUNK. OTHER BOARDS REPORT SAME PROBLEM WITH HONDA/ACURA RED CARS. CAR HAS ONLY 40,000 MILES, GARAGE KEPT. DEALER ACKNOWLEDGED ISSUE. OFFERED TO REPAINT HOOD ONLY BUT COULD NOT GURANTEE MATCH. ACURA/HONDA HAS DEFECT IN RED PAINT THEY WILL NOT BACK