NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Audi A6. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 31, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.
CAR HAS A LANE KEEPING ASSISTANT WHICH IS AGGRESSIVE. CAR DOESN'T ALLOW YOU TO PASS PARKED VEHICLE SUCH AS A UPS DELIVERY TRUCK, PEDESTRIANS OR BICYCLISTS WITHOUT TRYING TO STEER YOU BACK TOWARD THE OBJECT, VEHICLE OR BICYCLIST YOU'RE TRYING TO PASS BY PULLING TO THE LEFT TOWARD CENTER ROADWAY LINES. ALMOST STRUCK A UPS TRUCK AFTER CAR ABRUPTLY STEERED CAR BACK TOWARD THE STOPPED TRUCK, ALSO OCCURED TWICE WHILE PASSING BICYCLISTS AND ONCE WITH A PEDESTRIAN. I ALSO HAD TROUBLE MERGING ONTO AN INTERSTATE HIGHWAY AT HIGH SPEED, SIGNAL LIGHTS DID NOT OVERRIDE THE LLANEKEEPING ASSIST AND I LITERALLY HAD TO FIGHT WITH THE STEERING WHEEL TO ENTER THE HIGHWAY...CAR FINALLY CROSSED THE LINES AT A POINT WHERE I WAS RUNNING OUT OF RAMP. CAR HAS BEEN RETURNED TO DEALERSHIP NUMEROUS TIME, FOUND FAULT CODES WITH CAMERAS AND CAR WAS REPROGRAMMED. PROBLEM IS NOT RESOLVED AND VERY DANGEROUS. AUDI CORPORATE UNRESPONSIVE. I HAVE MANUALLY DISABLED THE SYSTEM. NOTE: REPORTED DATE BELOW IS THE DATE THE CAR WOULD NOT MERGE ONTO I87 SOUTH IN ALBANY NY. NUMEROUS OTHER OCCURENCES OVER THE LAST SEVERAL MONTH. AUDI ALBANY SERVICE DEPARTMENT HAS NUMEROUS REPAIR ORDERS. CAR IS IN AUDI CORPORATE REMEDATION AS A LEMON BUT NO CONCLUSION YET. CAR SHOULD BE INVESTIGATED AND RECALLED SERIOUS HAZARD TO PEDESTRIANS AND BICYCLISTS.
I HAVE A 2019 A6 3.0T QUATTRO WITH A SAFETY ISSUE WHEN EXITING THE DRIVER DOOR WHILE AUTO IS IN PARK WITH ENGINE RUNNING. I BROUGHT THIS TO THE ATTENTION OF THE DEALER ON 15 JULY WITH AUDI TECH SERVICE SUGGESTING TO REPLACE DOOR LATCH AND STATING VEHICLE OPERATES "NORMALLY AS DESIGNED" WHEN COMPARED TO SIMILAR VEHICLE. THE SAFETY ISSUE STILL EXISTS WITH HAVING TO PULL DOOR LATCH TWO, THREE AND FOUR TIMES TO EXIT THE AUTO AND OCCASIONALLY HAVING TO KILL THE ENGINE TO EXIT. THIS IS NOT NORMAL. THREE WITNESSES FROM THE DEALERSHIP VERIFIED MY STRUGGLING TO EXIT MY AUTO WHILE IN PARK. I WAS TOLD THE 2019 A6S AND A8S HAVE THIS ISSUE AND THE A8 ON THE DEALERSHIP FLOOR IS WORSE THAN MINE. I CONTACTED AUDI CARE ADVOCATE LINE ON 27 JULY AND A CASE # WAS CREATED. SINCE THEN I HAVE CONTACTED SEVERAL TIMES WITH ABSOLUTELY NO RESPONSE. MY AUDI DEALERSHIP SAID NO AUDI CONTACT WAS MADE TO THEM, AS I WAS LED TO BELIEVE WOULD TAKE PLACE BY THE ADVOCATE. AS A 30+ YEAR HUGELY POSITIVE AUDI CUSTOMER WITH MY PRESENT A6 AS MY 11TH AUDI YOU CAN IMAGINE MY DISAPPOINTMENT IN AUDI'S LACK OF CONCERN AND LACK OF RESPONSE. I HAVE SINCE POSTED ON THE AUDI USA FACEBOOK AND WAS IMMEDIATELY ASKED TO PM THEM. I BELIEVE THE DRIVER DOOR HAS A "DESIGN FLAW" WHICH CAUSES AN ISSUE WITH THE NEED TO EXIT IN AN EMERGENCY. AUDI IS REFUSING TO TAKE RESPONSIBILITY AND HAS CLAIMED TO HAVE "DOCUMENTED" MY "SENTIMENTS AND FEEDBACK". AUDI CORPORATE IS IGNORING AND DISMISSING WHAT SEEMS TO BE A HORRIFIC NEW DESIGN FLAW. VERY SCARY!!
AT A STOP LIGHT THE ENGINE WILL SHUT OFF COMPLETELY REQUIRING YOU TO RESTART THE CAR. THIS HAPPENS INTERMITTENTLY AND HAPPENS WHEN THE AUTO ON/OFF IS ON OR OFF. LEADS TO DANGEROUS SITUATIONS WHEN IN CITY TRAFFIC OR STOPPED AT A RED LIGHT ON HIGHWAY. TWO TRIPS TO AUDI AND THERE ARE NO ERROR CODES ON THE ENGINE TO DIAGNOSE THE ISSUE. MAKES FOR VERY NERVOUS DRIVING WHEN EVERY STOP LIGHT MAY CAUSE YOUR CAR TO STALL. MOST RECENT ISSUE THE CAR WOULD RE-START AND IMMEDIATELY STALL, AND THEN STARTED SHAKING VIOLENTLY. *TR
The backup camera intermittently does not engage, instead only displaying the stock car silhouette, without any camera footage of the current surroundings. This prevents the driver from being able to see anything behind the car and presents a safety hazard when backing up. It presents an additional distraction hazard because it requires the driver to either manually engage the camera using the vehicle's MMI, or to put the car in another gear and then again in reverse to engage the camera. After multiple unsuccessful attempts to have the dealership find and fix the problem over three years, I was told a software update was performed, which is the same fix for a current recall for other models with the same problem. I have only had the car back from the dealership for a week now, but I have not yet experienced the problem with the backup camera.
WHEN I PARK MY CAR FOR HOURS AND TRY TO DRIVE AGAIN, I GET VERY LOUD NOISE EVERY TIME I BRAKE. AND AFTER 2-3MINUTES LATER NOISE IS GONE. (DAYTIME AND NIGHT TIME) WHEN I GO TO AUDI SERVICE . THEY TOLD ME ITS NORMAL . BUT I NEVER THIS HAPPEND BEFORE. I'M ASHAMED THAT PEOPLE LOOK AT ME WHENEVER I HEAR THIS SOUND. EVEN CARS THAT ARE MORE THAN 10 YEARS OLD DON'T SOUND LIKE THIS, BUT I'VE HAD THIS PHENOMENON NOT LONG AFTER I BOUGHT IT.
I ACQUIRED THIS CAR (2.0T) TWO NIGHTS AGO AND ON THREE OCCASIONS (SO FAR) THE ENGINE COMPLETELY STALLS WHEN THE CAR COMES TO A STOP. NOT THE TYPICAL AUTO ON/OFF FEATURE FUNCTION. I HAVE TO RESTART THE IGNITION AND PUT THE CAR IN DRIVE AGAIN. ONCE, EVEN IN THE MIDDLE OF RUSH HOUR TRAFFIC. SO FAR, THE ONLY CONSISTENT SCENARIO IS WHEN I AM ON THE SECOND LEG OF A TRIP. FOR EXAMPLE, I GET IN THE CAR AT MY OFFICE, DRIVE TO A STORE OR DAYCARE. GET BACK IN THE CAR, START UP, DRIVE A COUPLE OF MILES AND THE CAR SHUTS DOWN AT A COMPLETE STOP. VERY UNNERVING ON A BRAND NEW CAR WITH LESS THAN 200 MILES ON IT. I'VE LOOKED ACROSS THE INTERNET AND IT SEEMS TO BE QUITE A WIDESPREAD ISSUE FOR VW AND AUDI DRIVERS OF RECENT MODEL CARS. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED.
THIS ISSUE HAPPENS WHEN THE CAR IS STOPPED AND THE AUTO STOP/START FEATURE HAS STOPPED THE ENGINE. MOST COMMONLY AT A STOP LIGHT AT A MAJOR CITY INTERSECTION, WHERE THE LIGHTS ARE LONGER. WHEN THE SYSTEM ATTEMPTS TO RESTART THE ENGINE, IT ROUGH IDLES AND THEN THE DRIVE SYSTEM SHUTS DOWN THE ENGINE, CAUSING YOU TOO LOSE ALL POWER. THIS LEAVES YOU STRANDED, AND RISKS CAUSING SOMEONE TO REAR-END YOUR VEHICLE IF THE LIGHT CHANGES. PUTTING THE CAR IN PARK, TURNING OFF THE IGNITION, AND THEN TURNING THE IGNITION BACK ON RESUMES ENGINE FUNCTION. THIS HAS HAPPENED MULTIPLE TIMES. SO FAR THE SERVICE CENTER HAS BEEN UNABLE TO IDENTIFY THE ROOT CAUSE.
I PURCHASED ANEW AUDI A6 ON SEP 11, 2019. IN THE FIRST 2 WEEKS, FIVE DIFFERENT TIMES, THE "START STOP SYSTEM" FAILED TO WORK PROPERLY. I WOULD BE STOPPED AND WHEN I TRIED TO START AGAIN THE ENGINE WOULD DIE. IN ORDER TO START THE CAR BACK UP, I HAD TO PUT THE CAR IN PARK AND RESTART USING THE START BUTTON. THIS RESULTED IN AN UNSAFE CONDITION. THE FIRST TIME, I WAS ON A STEEP INCLINE AND THE CAR STARTED TO ROLL BACKWARDS. ANOTHER TIME A FIRE TRUCK WAS TRYING TO GET THROUGH ON A TWO LANE ROAD AND I COULD NOT GET THE CAR STARTED BACK UP TO PULL FURTHER OVER ON THE ROAD. THE CAR HAS BEEN TO SERVICE TWICE. THEY COULD NOT FIND THE PROBLEM. THE SERVICE DEPARTMENT KEPT AND DROVE THE CAR BUT THIS START STOP ISSUE DID NOT OCCUR AGAIN. I HAVE BEEN DRIVING THE CAR SOME FOR THE LAST TWO WEEKS AND HAVE NOT HAD THIS PROBLEM OCCUR AGAIN.
MY 6 WEEK OLD AUDI A6 WAS TOTALED WHEN I WAS DRIVING 20 MPH! I LOOKED DOWN TO CHECK MY ODOMETER, AND WITHIN THAT TIME, NO WARNING SIGNALS , BRAKES, ETC. ALERTED ME! THIS CAR HAD ALL THE BELLS AND WHISTLES! THAT MORNING I WAS ON A TREE LINED DRIVE TO THE TENNIS COURTS! NO ALERTS! HIT A TREE AND ALL AIR BAGS DEPLOYED! TREMENDOUS IMPACT FOR 20 MPH! I WAS ALL BANGED UP, CAR TOTALED! I AM STILL IN DISBELIEF...THOUGHT I HAD THE WORLD'S SAFEST CAR. HAS ANYONE ELSE HAD A PROBLEM???
VEHICLE, WHICH I HAVE OWNED SINCE FEBRUARY OF 2019, WAS STATIONARY. AS I OPENED THE TRUNK LID BY PULLING UP ON THE HANDLE, I LEANED SLIGHTLY INTO THE TRUNK TO VIEW AN OBJECT. AT THIS POINT, THE LID STARTED TO CLOSE, TOUCHING THE BACK OF MY HEAD AND NECK. THE EXACT SAME THING HAPPENED LATER IN THE DAY TO ANOTHER PERSON.
Every single EA839 Audi Engine has piston skirt and cylinder scoring.
THIS VEHICLE SUFFERS FROM A SOMETIMES DANGEROUS ACCELERATION LAG. THE TIME IT TAKE BETWEEN PRESSING THE GAS PEDAL AND THE TIME THE CAR STARTS TO MOVE IS EXCESSIVE AND IN CERTAIN SITUATIONS, DANGEROUS. IT'S ESPECIALLY EVIDENT IN CONDITIONS WHERE YOU'RE TRYING TO ACCELERATE FROM A LOW RPM SPEED (SLOW TRAFFIC, "CALIFORNIA" STOP, ETC) TO JOIN FASTER TRAFFIC OR MERGE IN. A PERFECT EXAMPLE IS TRYING TO GO FROM A SLOW MOVING HIGHWAY LANE TO A FASTER ONE. YOU PICK YOUR SPOT, THEN GO FOR IT. THE CAR SITS FOR 1-2 SECONDS...THEN IT GOES. THE FIRST FEW TIMES IT HAPPENED IT WAS DANGEROUS. I HAVE HAD TO ADJUST MY DRIVING TO MAKE SURE I DO NOT END UP IN A SITUATION WHERE A STANDARD THROTTLE RESPONSE WOULD BE REQUIRED. ADDITIONAL EXAMPLES OF CIRCUMSTANCES WHERE THE LAG CAN CAUSE THE DRIVER TO INADVERTENTLY ENTER INTO AN UNSAFE SITUATION: -TURNING LEFT ACROSS TRAFFIC - IN-TOWN MERGE OR LANE CHANGE - TURNING RIGHT TO JOIN FASTER TRAFFIC
STOP ENGINE OIL PRESSURE TOO HIGH LIGHT COMES ON DEALER DOES NOT HAVE SOLUTION. ENGINE COULD BLOW DURING OPERATION AND CAUSE ACCIDENT. VEHICLE RECALL NEEDED
AUDI WESTMONT LEASED ME A BRAND NEW 2019 A6 LAST NOVEMBER 12, 2018. THEY CLAIM "ALL" OF AUDI'S 2019 A6'S COME WITH "SUMMER TIRES" ON THEM AND GETTING AN "ALL SEASON" OR "WINTER" TIRE IS NOT POSSIBLE UNLESS I PAY ANOTHER $2,690.83 FOR FOUR MORE "WHEELS AND WINTER TIRES". I DROVE THE VEHICLE FOR TWO MONTHS ON THEIR "SUMMER TIRES" BRIDGESTONE TURANZA T005 SUMMER TIRES. ON TWO SEPARATE OCCASIONS WITH LESS THAN ONE INCH OF SNOW ON THE GROUND, I TOTALLY LOST CONTROL OF THE CAR WHILE BRAKING. MY WIFE REFUSED TO RIDE AGAIN WITH ME WITH THE TIRES THAT CAME WITH THE CAR. I FINALLY WENT BACK IN AND HAD TO PURCHASE FROM THEM FOUR NEW SOTOZERO3 WINTER TIRES AND FOUR NEW WHEELS. I NOW HAVE 8 NEW TIRES AND 8 NEW WHEELS. MY COMPLAIN IS WITH AUDI, NOT THE DEALER. SELLING OR LEASING THESE VEHICLES WITH SUMMER TIRES ONLY IN A GEOGRAPHICAL AREA THAT EXPERIENCES WINTERS SUCH AS SUBURBAN CHICAGO, IS A DISASTER WAITING TO HAPPEN. AUDI NEEDS TO BE STOPPED BEFORE SOMEONE DIES. THANK YOU!