2023 Audi Q5

Component/System: Engine. The vehicle was destroyed by fire but the remains are available for inspection depending on insurance/salvage status. Safety risk: Around [XXX] on [XXX], my 2023 Audi Q5 began smoking as I was exiting the vehicle with my [XXX] daughter and then caught fire and was completely destroyed. This created an immediate risk of serious injury or death to me and my child. I live across from a park and there were many children and families nearby who were at risk as well. Dealer/service confirmation: I just learned of recall 15ZK (loose cylinder head cover screws/oil leak fire risk) after the fire. I never received a recall notice despite owning an affected vehicle. Inspections: The incident was responded to by Silver Spring/MCFRS Fire Station 19 along with local police on April 12. The vehicle has not yet been inspected by my insurance company. They are expected to send an inspector on April 13. Prior warning symptoms: I recently noticed a fuel/burning smell originating from the front of the vehicle. The smell was detectable from outside the car after driving but was not present inside the cabin. No warning lights appeared on the dashboard. The smell persisted for several days prior to the fire without resolving, consistent with the oil leak described in recall 15ZK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I owned the car for two weeks when I had my dog in the front and it automatic braked going down the freeway. It threw him into the screen and broke it, luckily he was ok. (He was belted in.) This has happened three more times and been inspected but they are not able to reproduce the problem. This only happens when the dog is in the car with me. This last time, the dog hit the dash and screen again and broke it, and I had to pay to have it replaced again. (Thankfully dog just fine.) They keep saying no fault found because they can’t get it to do it on their test drives. This is a serious safety issue and could cause an accident by someone rear ending me. The roads aren’t wet, and nothing is around when it has happened each time. They turned down the presensor this time, so i am hoping this helps.

SoS emergency call malfunction. Besides transmission or engine mounting shakes on idle positions car still 6800 miles

The contact owns a 2023 Audi Q5 equipped with a Vredestein Spare Tire, Tire Line: Spare Wheel Space Master, Tire Size: 195/75/R18, DOT Number: DVVB. The contact stated that AAA was called to the scene to change a tire and discovered that the spare tire could not be inflated while needed. While attempting to inflate the spare tire, air was continuously leaking from the tire. The contact stated that the tire was unusable. The vehicle was towed to the residence and then later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The VIN was not available.

The over dashboard screen didn't turn on when the car was open or the ignition turned on. Sometime it would take minutes though on a few occasions it simply didn't turn on. The consequence is I couldn't see how fast I was going, any information related to the car such as fuel level, tachometer, temperature. etc. I had the part replace by Audi, but it was over 3K to fix on part and/or system that should not fail. This started in the month of December 2025 though I just had it fixed.

My dashboard VIN plate was destroyed when the windshield was being replaced. I’ve been trying to get Audi to send me a new VIN since October 23, almost 6 months ago. They assigned an executive case manager 2 months ago but that’s accomplished nothing. The vehicle is out of compliance with federal law without a VIN plate and I cannot trade or sale the car. Please help me.

VIN plate missing over 150 days.

While travelling at highway speeds in the passing lane, a warning appeared “Transmission Malfunction! Safely stop vehicle” at which point the vehicle acceleration suddenly stopped. Fortunately despite the heavy and fast traffic I was able to get to the side of the road, but the vehicle would not move. The deslership noted this was part of technical bulletin 2064312/7 that caused this issue. Fortunately the Ohio Highway patrol came to keep me safe until the tow truck arrived. This is an extremely dangerous flaw that could have led to a serious accident. I urge you to investigate and order a recall for this potentially fatal issue.

Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.

I am not sure of what happened and I am not seeing any remedy also in the finding. My car has been idle since May 7th and hence please help me in resolving it as the recall status says that remedy not available.

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

2023 Audi Q5 driver side floor carpet is lifting near the Brake and Gas pedals. Inspected by Audi Dealer where the car was bought and they agreed the customer did not cause it, nor did they. The dealer checked all other like Q5's, even ones with just a few hundred miles and saw the the carpet in the same lifted condition. They say they cannot fix it. Audi USA said they cannot fix it as it is something the dealer did not report as a defect??? The driver's foot can be caught in the carpet as it continues to lift from the floor of the car, this is a safety defect that Audi needs to fix ASAP! Audi USA Case # 06464915

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

TPMS (Tire Pressure Monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a DEFECT and that they are working on a fix which is due as of Sept'2024 (estimated). A PPS has been created. This is dangerous as the system disables all safe driving features like ABS, Traction control etc.. the moment TPMS error activates up incorrectly.

When making a left turn at green light, 4 lane road with oncoming traffic, part way into the turn SUV abruptly slammed on brakes came to immediate dead stop; driver & front seat passenger were restrained by seat belts. Literally SUV was almost rear-ended, plus oncoming traffic "was still oncoming" at 40+ mph and had to steer clear of SUV that came to dead stop partway into intersection. Clearly a defect with the driver assistance automatic breaking system. Easily could have been serious, multi-vehicle, possibly fatal accident.

Bought it new in July 2023. Have done 4300 miles. Urban roads. CV Joint front is leaking. I understand 2019/2020 had the same issues. Reporting it for your records. Will now have to go to the Audi dealers if they will cover it

The contact had leased a 2023 Audi Q5. The contact stated while driving 70 MPH, an abnormal sound like a gunshot sound was heard. The contact pulled over at the nearest exit and discovered that the rear panoramic sunroof had shattered without impact. The contact Audi New Orleans (3400 N Causeway Blvd, Metairie, LA 70002); Audi Chattanooga (6001 International Dr, Chattanooga, TN 37421); Audi Asheville (621 Brevard Rd, Asheville, NC 28806) and was informed that the panoramic sunroof could not be replaced. The contact was referred to other independent mechanics. The contact stated that one dealer offered a temporary repair by placing tape over the sunroof; however, the tape flew off the vehicle soon after leaving the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.