2025 Audi Q6 e-tron Steering Problems

I am reporting an unresolved safety defect involving my Audi Q6 e-tron. Before August 5, 2026, the vehicle had repeated intermittent electronic/system malfunctions, including safety warnings, systems becoming unavailable, loss of audio, Apple CarPlay failures, “technical error” messages, and the interface freezing on loading screens even after restarting. I have photos and videos documenting many of these issues. The vehicle was taken to an Audi dealer on August 5 and returned August 12 after service that included a KD2 update. On August 17, while making a left turn through an intersection, the driver’s seat suddenly moved substantially/full rearward as the steering wheel/power steering column moved all the way upward. This changed my driving position while the vehicle was moving. I could no longer properly reach the accelerator and had difficulty maintaining control, creating an immediate risk of losing control or collision. I could not determine whether the vehicle also temporarily failed to respond to accelerator input or whether my inability to reach it was caused entirely by the seat movement. There were no warning lamps, messages, chimes, or other symptoms immediately before or after the event. The vehicle was returned to the Audi dealer and escalated to Audi corporate. A TAC case was opened and a regional case manager assigned. On August 26, the dealer advised there were no fault codes identifying the cause. The dealer did not state that the event had been reproduced and did not identify a failed component. The MMI was reset/updated again, but no definitive cause or repair was identified. The precise failed component is unknown, but the event involved the power driver’s seat and power steering-column positioning systems. The vehicle is available for inspection upon request.

The vehicle exhibits multiple critical safety defects that pose a severe risk to my life and the lives of my children. Most notably, the steering system performs sudden, unintended maneuvers and the steering wheel moves with dangerous abruptness without driver input. Additionally, severe electrical failures frequently prevent the doors from opening or the vehicle from powering down, creating a high risk of entrapment. The seat belts frequently jam, making it impossible for passengers to release them in an emergency. Power windows operate spontaneously, and the car often refuses to lock or unlock. This vehicle has been out of service for a total of 63 days across 5 separate repair attempts. As of today, the vehicle has been at the dealership for 8 consecutive days with no updates or progress reports from the manufacturer. Despite these repeated failures and the car being unusable for over two months, Audi refuses to provide a buyback, claiming the vehicle is 'operating as designed.' This is a blatant disregard for public safety, as the vehicle remains unpredictable and prone to total system failure while on the road.

1.We were driving down a 4-lane divided road and the car abruptly and rapidly slow down at a cross road causing the car behind me to hit their brakes just barely avoiding a collision. There was no reason for this, there wasn’t a stop sign or signal just, a cross road. 2.Audi setup my wife’s phone so that she could use her phone and leave the key at home, guess what? The app(?) stopped working while she was shopping and when she came out the phone couldn’t open the door. Fortunately, she left her key in her purse and was able to operate her car. What would have happened if she was out in the wilderness or in an unsafe place when this happened? This issue could have put her well-being or life in jeopardy. 3.Driving down the highway with driver assist working is enjoyable until the road dips or the lines have faded and disappear for a “short” distance and then the car swerves. Again, this is putting lives in jeopardy. 4.Driving from Atlanta to my home with a car full of grandchildren my app stopped working, why? We decided to get off the highway and My Audi couldn’t figure out where a high voltage charging station was. Audi didn’t tell us we were low on power nor did it tell us where or when we needed to charge. So, we’re in the mountains with little power left trying to find an internet signal to find a charging station. The closest was at a private Country Club in the mountains, we went there but it was only 110v, no help. We finally found a small town with what I think was a 240v station and we had to wait 6-hours to get enough charge to make it back home. This could have been a real disaster. 5.My Audi App was restored by magic a day later. How and why did this happen when I struggled to get it to work when I had my grandchildren in the mountains? 6.My wife’s app still won’t login. The login just disappeared after working for 3 weeks. She’s made multiple attempts to get logged back in to no avail. 7.We have now been told that we can’t jo