2020 BMW 2 Series Visibility & Wipers Problems

I PURCHASED A NEW 2020 BMW 230I IN MAY 2020. ITS FIRST AND ONLY SERVICING WAS ON 12/9/20 FOR A 10,000 MILE OIL CHANGE AND "MULTI-POINT INSPECTION," IN WHICH ONE OF THE INSPECTION ITEMS WAS "INSPECT SUNROOF OPERATION AND CHECK FOR LEAKS." 12/11/20 I WAS DRIVING TO MY OFFICE NORTHBOUND ON ESTRELLA BLVD WHEN AT APPROXIMATELY 8:53 AM, I HEARD WHAT CAN ONLY BE DESCRIBED AS AN EXPLOSION. MY INITIAL REACTION WAS THAT PERHAPS A TIRE BLEW OUT. AS I THEN LOOKED AROUND AT THE WINDOWS AND THE DASHBOARD, I HEARD SOMETHING SCRAPING AGAINST THE ROOF OF THE VEHICLE. I SLIGHTLY OPENED THE INTERIOR SUNROOF HATCH AND SAW THE SUNROOF GLASS WAS COMPLETELY SHATTERED AND THERE WAS A LARGE HOLE VISIBLE. I CLOSED THE INTERIOR SUNROOF HATCH AND THEN HEARD GLASS BLOWING OFF OF THE SUNROOF TOWARDS THE BACK OF THE CAR. THERE WERE NO OTHER VEHICLES AROUND ME AS I WAS CONCERNED THE BLOWING GLASS WOULD CAUSE ADDITIONAL DAMAGE. I PULLED TO A SIDE ROAD AS SOON AS SAFE TO DO SO AND MESSAGED MY WIFE ABOUT THE INCIDENT (ADRIANA VALENZUELA @ 8:56 AM). AS THE CAR WAS STILL FUNCTIONAL, I DROVE THE APPROXIMATE 3 1/2 MILES BACK TO MY RESIDENCE. AT 2:32 PM, THE VEHICLE WAS PICKED UP FROM MY RESIDENCE AND TRANSPORTED TO ARROWHEAD BMW. AT 3:30 PM, I RECEIVED A TELEPHONE CALL FROM ARROWHEAD BMW.".......YOUR CAR JUST ARRIVED AND YOU MAY WANT TO CALL YOUR INSURANCE COMPANY BECAUSE IT LOOKS LIKE IT WAS HIT BY A ROCK....." I ADVISED GOMEZ UNDER NO CIRCUMSTANCES WOULD I ACCEPT THAT "A ROCK" HAD HIT MY VEHICLE. I ALSO ADVISED THAT IN MY 23 YEARS AS AN FBI AGENT, I KNEW WHAT AN 'EXPLOSION" SOUNDED LIKE AND WHAT I EXPERIENCED EARLIER THAT MORNING REMINDED ME OF A "FLASHBANG" (USED BY SWAT TEAMS). IN ADDITION, IT IS VERY CLEAR FROM THE PHOTOS THAT THE GLASS HAD BEEN FORCED OUTWARD AND UPWARD FROM THE FORCE OF THE BREAKAGE SHE ADVISED THAT SHE WOULD NOT HAVE AN UPDATE FOR ME UNTIL AT LEAST 12/14/20.