2013 BMW X1 Complaint Log

Coolant Pump Electrical Connector Recall #24V-608 Program Control Units (DME) Recall #20E-A01 I am following up because my dealer was unable to complete the DME recall, and the coolant pump recall still shows as incomplete in NHTSA. My vehicle was moved off-site without my consent. I received no updates or documentation, and the dealer was dismissive. My car’s condition has declined due to unresolved recalls. I have already spent over $2,000 replacing the coolant pump and now face a $5,000 repair quote and potential off-site garage fees. Description of the issue: Dealer failed to complete DME recall Coolant pump recall shows as incomplete Vehicle moved off-site without your consent Customer Relations unhelpful and rude Financial impacts ($2k coolant pump repair in December, $5k quote, off-site fees) Requests: 1. Confirm in writing which recalls are open and applicable to my VIN. 2. Properly complete the DME recall (#20E-A01) at no cost, including any module replacement. 3. Ensure NHTSA reporting for #24V-608 is accurate. 4. BMW must restore my vehicle to proper operational standards. 5. Reimburse reasonable costs caused by the dealer’s mishandling, including garage fees and prior repair costs. 6. Provide a case number and timeline for all actions.

The contact owns a 2013 BMW X1. The contact stated that while shifting into park(P) and turning off the vehicle, there was white smoke coming from under the hood and entering the cabin through the air vents. No warning light was illuminated. The vehicle was driven to the residence; however, the failure progressed. The vehicle was towed to a local dealer and remained for additional tests. BMW of Minnetonka (15802 Wayzata Blvd, Wayzata, MN 55391) and Walser Subaru St. Paul (740 Concord St S, South St Paul, MN 55075) were contacted; however, the parts were not available for the repair. The contact believed that the failure was possibly related to NHTSA Campaign: 24V608000 (Engine and Engine Cooling, Electrical System); however, the contact was not notified of the recall. The contact stated that upon further investigation, Metrowerks BMW (1300 American Blvd W, Bloomington, MN 55420); was contacted for parts availability. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The sensor on the electric water pump failed and caused the water pump thermostat and alternator to stop working and the truck to catch on fire. I uploaded proof below that I reported there was a problem since approximately 2021 to a certified bmw dealership and everything else was fixed but that. And I paid for the extra video inspection every time the same year model everything has been recalled and my family was put in danger and nothing done???? I have several other invoices as well BMW told me to contact you all Just seems like no one cares about my family’s lives I have like 10 more invoices and the final repair invoices

The contact owns a 2013 BMW X1. The contact stated while driving at an undisclosed speed, the engine overheated with a message that the engine was overheating displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for further assistance The approximate failure mileage was 93,288.

Recall Campaign No. 24V-608 Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire. It's been almost 3 months since the problem was reported and the manufacture still has not come up with the remedy. The manufacture needs to address this recall ASAP. It's a safety hazard!

The contact owns a 2013 BMW X1. The contact stated that while driving at an undisclosed speed, the contact observed smoke coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue, confirmed that parts were not yet available, and advised the contact to discontinue driving the vehicle. The failure mileage was 164,000. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There needs to be a recall for water intrusion to the parking distance control system in at minimum the 2013 BMW X1. Our whole camera system and parking sensors went out, as soon as I searched the problem, there were numerous forums advising of the issue. When I opened up the area in the trunk, the entire area was filled with water. The parts within all need to be replaced. This should be covered by BMW since this is such a huge issue.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

In June of 2024 heavy smoke began to come from my BMW X1's engine as I drove and parked at traffic lights. On July 26, 2024 I took my vehicle to BMW of Montgomery, Alabama where they performed a diagnostic test and concluded that the vehicle had an "oil leak". On July 31, 2024 my vehicle was repaired (the oil pan and valve cover gasket) by Nalley BMW of Decatur, Georgia. On October 19, 2024 my vehicle received an oil change at Nalley BMW of Decatur, Georgia. On [XXX] my vehicle's engine began to smoke again. On October 29, 2024 I called Nalley BMW of Decatur and they scheduled for my vehicle to come in for a Diagnostic Scan and they stated the following repairs (replacements) needed to be done: Cylinder Head Assembly-plastic valve cover is cracked and leaking. Replace Oil filter Housing and cooler Gasket (showing signs of leak) after repair clean oil from engine. I was told by Eric Noj my Service Advisor at Nalley BMW of Decatur, Georgia that the oil was leaking onto the exhaust and the vehicle could catch a fire while driving. I was also told due to the manufacturer BMW making the majority of its engine parts out of plastic to be more eco friendly it's more susceptible to leaks even after having repaired the leak in August 2024.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the engine overheated and the check engine warning light illuminated. The contact stated that the turbo and other unknown parts were previously replaced; however, the failure persisted. The vehicle was taken to a Meineke Car Care Center, where the contact was informed that the failure could be related to the water pump. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 196,000. VIN tool confirms parts not available.

While driving, oil light came on, engine light came on, car started shaking, smelled a rubbery smell, engine turned off. Would not restart, took vehicle in, timing chain. So now because this happened after class action suit we are not able to participate in said class action suit!! Just because ours ran longer, should not mean you were not responsible for this, knowing there was a problem!! So disappointed in BMW right now!!!!

While pulling up to a red light and after coming to a complete stop, I sensed the engine was revving. While pressing down on the brake, I checked the RPM gauge to see the engine was revving at around 7k rpm. I tried to immediately put the car in park and turn off the ignition, but in the time it took me to move my hand from the steering wheel to the shifter, the car violently lurched forward and crashed into a pickup truck in front of me. I shut off the car momentarily. Realizing I was blocking traffic on a heavily traveled highway, I risked turning the car back on. I did so and was able to move it to the median to await the arrival of the state police. Later, I had the vehicle towed to an auto repair shop out of fear of driving it again. It is currently in the shop.

Cam shaft broke during driving, lost acceleration on interstate causing issues merging to get to shoulder of road. Caused damage to motor resulting in oil loss, significant smoking from engine hindering visibility. Verified by BMW certified mechanic that this is the problem. Stated most likely caused by a known timing chain issue with Bmws using that motor. The only indication that appeared was when it happened, screen inside car stated "engine malfunction"

Driver's side door on my 2013 BMW X1 sDrive28i will not open using either the outside door handle or the inside door handle. The door locks open and close using either the remote key fob or the key inserted into the driver's side door, but the driver's side door will not physically open. The other doors, as well as the rear hatch, do open. The mechanical part of the door lock actuator that holds the door latch to the striker plate on the frame on the driver's side door is stuck in the closed position. When you pull on the either the outside or inside door handle, the door moves ever so slightly but the door will not open. In order to lock the car after trying to open the driver's side door, one needs to then push the driver's side door in slightly so that is clicks shut. This will due to the slight movement when trying to open the door. Otherwise, the car locking mechanism will not work (i.e. none of the doors will lock) using either the remote key fob or the key in the door. This failure happened suddenly without warning. This is a safety issue because it makes it difficult to exit the vehicle in an emergency. Not being able to open the driver's side door is also a MAJOR inconvenience. The right front door actuator failed at 23,844 miles and was replaced under warranty. BMW door actuators used on the 2013 BMW X1 are not reliable. I have driven several other brands of cars over 200,000 miles and for more than 10 years and never once had a problem with the door lock mechanism and I certainly have never had a problem which left me unable to open the driver's side door.

The contact owns a 2013 BMW X1. The contact stated that after turning off the vehicle, upon return to the vehicle, there was an abnormal burning odor outside the vehicle. No warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost of the diagnostic test. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,200. Parts distribution disconnect.

There is a light on the dashboard that says Service Engin Soon

The contact owns a 2013 BMW X1. The contact stated that the vehicle was previously taken to an independent mechanic, who diagnosed that there was knocking in the engine and the timing chain needed to be replaced. The vehicle was then taken to the dealer, where it was diagnosed that the temperature gauge was faulty and needed to be replaced. No repairs were performed. The contact stated that after the vehicle was diagnosed by an independent mechanic and the dealer, the engine seized while driving, causing the vehicle to lose motive power. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the engine replacement. The failure mileage was approximately 120,000.

POWER CABLE FROM BATTERY TO FUSE BOX IS LOOSE ON FUSE BOX, I LOST THE POWER 3 TIMES. THEY RECALL THE VEHICLES E84 BMW BECAUSE OF THE SAME ISSUE BUT THE DIDNT INCLUED X1 2013, IT IS SERIOS PROBLEM, I FIXED THAT PROBLEM AND SPEND OVER 500$ TO FIX, IT HAS TO BE FREE https://static.nhtsa.gov/odi/rcl/2019/RCMN-19V472-7907.pdf SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 19V-xxx: Repair Positive Battery Cable (B61 11 19) BMW of North America, LLC is conducting a Voluntary Safety Recall (effective June 19, 2019) on certain Model Year 2008-2012 BMW vehicles that were produced from March 2, 2007 through September 16, 2011. Owners will be notified by First Class mail about the Recall and will be instructed to bring their vehicles in for a free repair when parts are available. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall.

1- The component failed (timing chain and and oil pump chain broke inside the engine compartment. The car is located in the BMW yard and is available for inspection at BMW Shrewsbury MA. 2. The safety was extremely dangerous. The engine suddenly and stop in the high speed Route 20 State highway. The timing chain and the oil pump have been complete damage and could not be fix. The only solution is replacing the engine and cost about 18000.00. If I get hit from the back I be killed immediately. 3- the vehicle or component has been inspect by the BMW technician. 4-There was a brief moment there was a very loud ai the engine and red flashing lit up the low oil.

THE TIMING CHAIN AND OIL PUMP CHAIN IN THE ENGINE BROKE DOWN. THE ENGINE CEASE AND STOP IN A HIGH TRAFIC STATE ROAD. NEAR MISSED WHICH COULD KILL PEOPLE IN THE CAR. EMTREMELY SERIOUS SYSTEM FAILURE. MY SAFETY WAS COMPROMISED. THE AUTO HAS BEEN TOWED TO THE NEAREST BMW CENTER IN SHREWSBURY MA AND BE INSPECTED BY BMW DEALER. NOWARNING OF PROBLEM. THERE IS A RECALL ON SYSTEM CONTROL UNIT. THE ENGINE CONSIDER TOTAL LOSS AND NEED TO BE REPLACED . THE BMW HAD A TIMING CHAIN LAWSUIT REACH A SETTLEMENT FOR THE SAME SAFETY

We noticed a gasoline smell when our BMW X1 sDrive28i was parked our the garage. We parked the car outside until the vehicle was taken to be diagnosed and repaired the next day. The diagnosis was that the driver's side fuel sending unit assembly was leaking. The mechanic who replaced the fuel sending unit assembly stated that the leak was bad enough the leaking gasoline could have caught fire.

My Moonroof shade gets stuck when I try to open and close it. This has been a huge problem among other BMW X1s and it is over $2,000 to fix! This has caused a lot of issues in my car. Thousands of other drivers have also reported this issue. It is not safe having my shade stuck since people can see into my car, and the sun shines which will eventually ruin my leather.

The contact owns a 2013 BMW X1. The contact stated while driving at an undisclosed speed, the brake sensor warning light illuminated. The vehicle was taken to the independent mechanic who diagnosed that no issues were found, however, the brake sensor system was reset. The contact stated the failure reoccurred while driving and coming to a stop. The vehicle was taken back to the independent mechanic who diagnosed that no issues were found. The contact stated while driving at 20-25 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard, causing the vehicle to crash into another vehicle. The air bags failed to deploy. The contact did not sustain any injuries. A police report was not filed. The contact was able to drive the vehicle to the independent mechanic with assistance. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V627000 (SERVICE BRAKES, HYDRAULIC) as her VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 96,000.

Total engine failure while driving. No prior warning message. Car stopped dead in the middle of an intersection. Wheels would not turn to move the car. These cars have known defective time chain module, it is made of plastic and it breaks down causing engine failure. There is a class action lawsuit, see Gelis v. BMW North America. BMW sold 600,000 cars with this defect to Americans and has not done a recall. Car is at BMW of Palm Springs and they refuse to repair. You are welcome to inspect it.

LEAKING POWER STEERING LINES. NEED TO BE REPLACED AND BLED OUT$1300.00. OIL FILTER HOUSING GASKET LEAKING$513.00 TIMING CHAINS STRETCHED AND ENGINE MAKING TICKING SOUND. GUIDES BROKEN. OIL MOD ALSO RECOMMENDED TO BE REPLACED. SEVERAL ENGINE ISSUES AND WAS DIAGNOSED BY CERTIFIED BMW DEALERSHIP. TOTAL COST OF REPAIRS $6200.00 WHITE HORSE AUTOMOTIVE WOULD NOT DO REPAIRS AT A CERTIFIED BMW REPAIR SHOP. THIS CAR WAS NOT JUST TRADED. THE ENGINE WAS LITERALLY SEIZED I HAD NO CHIICE

WHEN STARTING MY CAR ON SEVERAL OCCASIONS THE CHECK ENGINE LIGHT CAME ON, POWER OUTPUT WAS REDUCED TO THE ENGINE. I TOOK IT TO THE DEALER AND THE TURBO MALFUNCTION WASTE GATE ACTUATOR WAS DIAGNOSED AS FAULTY. I WAS ABLE TO DRIVE THE CAR DURING EACH EPISODE BUT I WAS TOLD WHEN THE PART GOES OUT COMPLETELY THE CAR WILL NOT DRIVE.

TL* THE CONTACT OWNS A 2013 BMW X1. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKE VACUUM PUMP FAILED AND BRAKE VACUUM RESERVOIR NEEDED TO BE FILLED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

I SUBMITTED A COMPLAINT IN OCT (#JJN21-55607) AND IN DEC (#11291377) AND NOW AGAIN! ON MARCH 18, 2020, THE BRAND NEW BMW OEM CAR BATTERY WAS DEAD AGAIN!!! SPECIFICALLY, THE CAR DOES NOT REMOTE UNLOCK, THE LIGHTS ARE ALL OFF, AND THE CAR DOES NOT TURN-OVER. I CAN JUMP THE CAR AND IT WORKS, BUT TEMPORARILY. PLEASE HELP.

VEHICLE WITH 68,000 MILES BEGAN HAVING WHIRRING NOISE THAT PROGRESSED TO RATTLING WHILE DRIVING. WHIRRING FIRST HEARD WHILE ENGINE RUNNING IDLE THEN DISAPPEARED. THEN NO ISSUES WITH POWER OR NOISE FOR SEVERAL MILES, THEN NOISE RESTARTED WHILE DRIVING HIGH SPEEDS. SAFELY PULLED OVER THEN INDICATOR LIGHT SHOWED ENGINE MALFUNCTION. CAR HAD TO BE TOWED TO A SERVICE SHOP, AS IT COULD NOT BE SAFELY DRIVEN. DIAGNOSED TIMING CHAIN ON OIL PUMP WENT OUT AND NEEDS A NEW ENGINE. BECAME AWARE OF TSB SI B11 03 17 AFTER THE CAR FAILED. I NEVER RECEIVED NOTIFICATION THROUGH THE DEALER WHERE SERVICED OR WHERE CPO WARRANTY CAME FROM REGARDING THIS ISSUE WITH THE ENGINE. THE CAR HAD RECEIVED MAINTENANCE AND OIL CHANGES AT PRESCRIBED INTERVALS.