2018 BMW X1 Complaint Log

The contact owns a 2018 BMW X1. The contact stated that while driving approximately 40 MPH, the check engine and engine overheating warning lights became illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the water pump needed to be replaced. The contact had an older BMW that had experienced the same failure, and the vehicle was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The local dealer was contact and the contact was informed that the current vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

While driving my vehicle at normal highway and city speeds, I noticed a serious steering issue where the steering wheel feels excessively loose and unresponsive. The vehicle does not track straight and constantly drifts left and right, requiring continuous steering corrections to keep it within the lane. The steering feels vague and unstable, as if there is excessive play in the steering system. At times, small steering inputs result in delayed or inconsistent vehicle response, making it difficult to maintain a straight path. This issue occurs on smooth, dry roads and is not related to road conditions, wind, or tire pressure. This condition creates a significant safety concern, especially at higher speeds, as it feels like I could lose control of the vehicle or unintentionally drift into another lane or off the road. The problem has been persistent and appears to be worsening over time.

In November I noticed a noise when steering. I took my suv to the mechanic shop and they located the following recall from your website: recall 19V601000 the tie rod assembly. I contacted BMW of North America and they cannot locate this recall with my VIN.

On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated simultaneously. I pulled over and placed the vehicle in park. Within seconds, smoke began rising from the front-right corner of the engine compartment, followed by visible flames. My daughter was in the car with me. We had to evacuate immediately, and contacted emergency services from the roadside. The fire was extinguished by first responders, and the vehicle was later towed. This event put both of us in immediate danger. It occurred just five days after service on the right front headlight was performed by an authorized dealership. While the issue has not yet been confirmed by the manufacturer or service center, the timing and location raise serious concerns. The vehicle was inspected by the fire department, and an insurance claim is currently under investigation.

The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue driving. However, shortly afterward, the vehicle stalled again. The contact allowed the vehicle to sit idle for a while before attempting to restart the vehicle for a third time and was successful in driving the vehicle safely to the residence. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Numbers: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and 18V465000 (ENGINE AND ENGINE COOLING); as the possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.

Airbag. No open recalls. Spinal injury in head-on collision. Unknown Crash Champions at Windsor Mills in Baltimore, MD (auto body shop for Progressive) No warnings

There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START

This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed all required maintenance with the BMW dealer prior to the accident. This is frustrating since we paid a lot of money over the years to maintain the car and we expect nothing less, but a safe vehicle for my wife. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This was struck in the rear at the stop light.

Was driving down the highway at 70 MPH when my sunroof suddenly exploded. There was no damage to the sunroof prior to the explosion and there was no outside object that fell onto the sunroof that could have caused it to explode. Thankfully I had the liner closed on the inside of the vehicle and I did not have the glass shatter on to me physically. However, if the liner had not been closed there could have been physical damage to myself and possibly caused me to have a motor vehicle accident. I took my vehicle to the dealership and the technician informed that he has at least 4 BMW vehicles per month with sunroof explosion. I also contacted BMW USA and notified them of the incident, and they stated there was no open recall on my vehicle. As stated before I feel this is a HUGE safety issue that warrants further investigation.

Car began to make a loud humming noise from the engine compartment and the car went stiff. The check engine light came on and when taken to have the light looked at, it showed a faulty thermostat.

Car does not idle when first starts. Shifting into reverse causes car to nearly stall. To avoid this, I have to touch the accelerator with extra pressure which causes the car to jerk uncontrollably backwards. This is a known fault on X1 BMW’s. BMW requires $300-500 to complete a software update with no guarantee this will correct the problem. The software update was completed once before in 2019 and the problem persists. They are asking for another payment for another update with no guarantee.

The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the evaporative emission control circuit had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

When first turning on the car in the morning and trying to reverse the vehicle, it begins jerking and the acceleration revs up rpm almost as if it's trying not to shut off. We have friends with the same model and they have had the same issue and were told it has to do with the crankshaft.

My vehicle stalled on a busy street and could not be restarted. Other drivers stopped and assisted me pushing the vehicle to a nearby intersecting street, which placed everyone in imminent danger of being hit by another car. Vehicle was towed to the dealer who has performed all the service work on my car. The dealer diagnosed the issue as failure of the high-pressure fuel pump. Warning messages appeared after my vehicle was already in distress. The car is currently at the dealership awaiting repair. There has been a litany of complaints and issues relating to high-pressure fuel pumps failing on vehicles like mine.

2018 BMW X1. CONSUMER WRITES IN REGARD TO DEFECTIVE REPAIR OF A SAFETY RECALL PERFORMED ON VEHICLE.

I came outside this afternoon to my Panaromic sunroof shattered. I researched if this has happened to any other BMW users and it did. As a matter of fact, BMW was hit with severe lawsuits. How do I make them accountable for the repairs?

The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the rear liftgate door would erroneously open. During the failure, the lift gate door would open approximately halfway. The vehicle was taken to the local dealer who diagnosed that the key fob needed to be reprogrammed to press twice to open the liftgate. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 16,000.

I was in a 3-car accident through the fault of another driver. This was on a highway in northwest suburbs of Chicago. Very serious crash ending in a totaled vehicle. Severe (left) front end damage with engine disengaging from the chassis and left front wheel coming off vehicle. I believe I was put at high risk of losing my life because none of the airbags deployed inside the vehicle. The car was viewed by state police (police report available) and insurance representatives officially deeming the vehicle "totaled". Based on my VIN, there were no pending airbag recalls on file. See uploaded pictures

Serious highway accident in Chicago suburbs whereby car was totaled. Engine came away from chassis after ramming into and taking out 50 feet of guardrail and coming to a screeching halt. Left front wheel came away from vehicle in its entirety. No front, side or overhead airbags deployed whatsoever. Traveling at 50MPH at time of accident. I have pictures if required.

At-fault vehicle (charged with improper lane usage) in Toyota Corolla attempted to abruptly merge left from "local lanes" going north of IL 53 to the "express" lanes hitting a Toyota Camry which veered into my front right tossing me across 3 lanes taking out 70' of guardrail and totaling my 2018 BMW X1. My airbags did not deploy. My engine came away from the chassis and left front wheel came away from the vehicle as well. It is my opinion at least one airbag/safety restraint should have been deployed. I submitted a report to this department February 1, 2022. I heard back in June and nothing else ever happened even after I submitted the requested information. See the email stream last week from [XXX], HR, NHTSA-----> Good morning [XXX], I reviewed the documents you sent me and it appears you submitted everything [XXX] requested. The information my contact gave me is as follows: “The customer can go to the NHTSA Report a Safety Problem web page on NHTSA’s public webpage (link below) and complete the required information. They can also call the toll free number at 888-327-4236, Monday-Friday 8am-8pm ET to report as well. Report a Vehicle Safety Problem, Equipment Issue | NHTSA” Let them know you submitted your complaint back on February 1, 2022, and [XXX] contacted you and requested additional information to include the location of the incident, the Police Accident Report (you submitted), nature of injuries (you submitted), the event recorder report (which you notified him that you did not have), and manufacturer complaint number (which you provided to him). The last time you heard from him was June 10, 2022 when he requested the additional information and you provided the information later that day. Let them know you are trying to bring closure to this matter. I hope this helps! [XXX], HR, NHTSA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

While driving (car moving and in Drive) the rear hatch opened on the vehicle to about a mid-way position completely obscuring vision from rear view mirror. Fortunately I was able to pull to the side of the road and nothing fell out of the cargo area. Key fob was in my pocket - no buttons were pushed (on purpose or accidentally).

THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.

THE CAR HAD 14,500 MILES ON IT WHEN THE PROBLEM OCCURED. MY WIFE DROVE THE CAR TO CHICAGO AND BACK , UPON RETURNING SHE PARKED THE CAR IN THE GARAGE REMOVED SOME GROCERIES THE CAME BACK TO GET THE REST AND THE CAR WAS SMOKING FROM UNDER THE HOOD. SHE THEN CALLED ME AS I WAS NOT HOME AND ASKED WHAT TO DO, I TOLD HER TO GET THE CAR OUT OF THE GARAGE AND BECAUSE OF THE INTENSE SMOKE SAID SHE WAS AFRAID SO I TOLD HER TO CALL THE FIRE DEPT. WHICH SHE DID. 30 MINUTES LATTER THE CAR AND GARAGE AND ALL CONTENTS WERE DESTROYED.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the steering wheel was loose while turning to the left or the right. The contact stated that the failure was a reoccurring failure. The contact related the failure to NHTSA Campaign Number: 19V601000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.

FILING COMPLAINT IN REGARDS TO RECALL CAMPAIGN NO.19V-349. BMW HAS NOT RESPONDED TO, NOR REACHED OUT TO FIX MY AFFECTED CAR. WHILE THIS IS A VOLUNTARY RECALL, THEY HAVE NOT RESPONDED IN A TIMELY MANNER. LAST OFFICIAL COMMUNICATION WITH THEM WAS IN JULY 2019

SAFETY RECALL IN APRIL WITH STILL NO FIX OR EVEN ESTIMATED TIME FRAME ON FIX AS OF NOVEMBER.

TL* THE CONTACT OWNS A 2018 BMW XI. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE VERTICAL TRIM PIECE ON THE SEAT BELTS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE HAS A SAFETY RECALL BUT NO REMEDY IS AVAILABLE. I DO NOT FEEL SAFE DRIVING THIS CAR

VERTICAL TRIM PIECE IT IS NOT COMPLYING WITH FEDERAL STANDARDS TOOK IT IN TO SHO AND THEY REFUSE TO FIX IT SO I AM DRIVING IN AN UNSAFE SUV BECAUSE NO ONE WANTS TO FIX IT FOR ME.

I HAVE NOT ENCOUNTERED ISSUES YET BUT THERE IS A SAFETY RECALL ON THE CAR THAT AFFECTS MY BACKSEAT PASSENGERS AND BMW HAS NOT MADE ANY STEPS TO FIX IT AND WILL NOT PROVIDE ME WITH INFORMATION NECESSARY.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW ASHVILLE (649 NEW, AIRPORT RD, FLETCHER, NC 28732, (828) 681-9900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V349000(STRUCTURE). THE CONTACT TOOK THE VEHICLE TO PLAZA BMW (11858 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 720-6045) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-6666) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE IS A NON COMPLIANT RECALL REMEDY UNAVAILABLE FOR A TRIM PIECE INSIDE THE CAR BETWEEN FRONT AND REAR DOORS AND IN AN EVENT OF A CRASH CAN POSE SERIOUS RISK OF INJURY TO REAR SEAT PASSENGERS. I HAVE MY GRANDSON IN MY CAR ALMOST EVERY DAY AND MY SON. THIS IS NOT ACCEPTABLE. I WANT TO GIVE THIS CAR BACK IMMEDIATELY WITH NO HASSLE OR REPERCUSSIONS. I AM LOOKING FOR A OTHER CAR EFFECTIVE IMMEDIATELY! I NEED YOUR HELP TO MAKE SURE THIS DOES NOT COME BACK TO HAUNT US! THIS IS VERY DANGEROUS! WHAT CAN BE DONE TO MAKE SURE THIS HAPPENS RIGHT AWAY? BECAUSE I AM AFRAID NOW TO DRIVE THIS CAR AND IT'S NOT MY FAULT. WHEN I TALKED TO BMW THEY SAID THEY DO NOT HAVE A REMEDY AND THEY ARE NOT ALLOWED TO TRADE FOR OR SELL THIS CAR.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT SPOKE WITH COMPETITION BMW OF SMITHTOWN LOCATED AT 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE SHE BROUGHT THE VEHICLE IN TO BE SERVICED FOR A PARTIAL REPAIR UNDER THE RECALL. THE DEALER ALSO INFORMED HER THAT THE PART WAS NOT AVAILABLE FOR THE RECALL TO REPAIR THE REST OF THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UPON START UP, VEHICLE AC SYSTEM RELEASES FOUL MUSKY SMELL FOR AN UNDETERMINED PERIOD OF TIME THAT'S MORE PREVALENT DURING THE SUMMER/WARM WEATHER. CLEANING THE AC EVAPORATOR CORE PER BMW SERVICE INSTRUCTIONS ONLY BRIEFLY ALLEVIATES THE PROBLEM BEFORE THE SMELL COMES BACK FULL FORCE AGAIN. THIS IS A HEALTH CONCERN AS THERE IS DEFINITELY MOLD, MILDEW OR BACTERIA GROWING WITHIN THE AC SYSTEM. THESE GERMS ARE THEN GETTING PUMPED INTO A CONFINED SPACE, WHICH WILL LIKELY CAUSE OR EXACERBATE HEALTH CONDITIONS RELATED TO THE RESPIRATORY SYSTEM OR BREATHING. THIS MAY CAUSE LOSS OF CONSCIOUSNESS, DIFFICULTY BREATHING, TOXIC INTERIOR ENVIRONMENT OR WORSE.

2018 BMW X1. CONSUMER WRITES IN REGARDS TO OCCUPANT PROTECTION IN INTERIOR IMPACT SAFETY RECALL. *LD THE CONSUMER STATED THE BATTERY FAILED AND WAS REPLACED, BUT MADE A NOISES WHILE DRIVING. THE DOORS DEVELOPED STREAK LINED. THE DEALER WAS MAD AWARE OF THE FAILURE, BUT STATED THERE WAS NO FIX. *JS

THERE IS A ROTTEN FOUL ODOR COMING OUT OF THE CAR VENTS WHEN THE CAR IS FIRST STARTED AND THE AIR CONDITIONER IS NOT TURNED ON. THE SMELL SLOWLY DISAPPEARS WHEN TURNING ON THE AIR CONDITIONER.

BMW OF NORTH AMERICA, LLC (BMW) IS RECALLING CERTAIN 2016-2019 X1 SDRIVE28I AND X1 XDRIVE28I VEHICLES. IN THE EVENT OF A CRASH WHERE THE OCCUPANTS HEAD CONTACTS THE B-PILLAR, THE PILLAR MAY NOT ABSORB AN ADEQUATE AMOUNT OF THE IMPACT. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." I HAVE CONTACTED MY DEALER AND THEY SAY THE "FIX" IS NOT AVAILABLE. SUPPOSEDLY OWNERS WERE NOTIFIED ON JULY 1, 2019 BUT I HAVE SEEN NO NOTICE AS JULY 26, 2019. REMEDY

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. STERLING BMW (3000 WEST COAST HWY, NEWPORT BEACH, CA 92663, (949) 200-8722) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR HAS BEEN IN RECALL MODE SINCE APRIL WITH NO REMEDY! THIS IS CRAZY.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. BMW OF SHREWSBURY (770 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 917-6045) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE IS AN UNRESOLVED RECALL ON MY CAR AND I DO NOT THINK THE AUTOMAKER HAS REMEDIED THE PROBLEM IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED BMW OF SANTA MARIA (805- 614-0306, LOCATED AT 2150 S COLLEGE DR, SANTA MARIA, CA 93455) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PURCHASED NEW CAR LATE DECEMBER 2018. QUICKLY REALIZED MY PARTMNER DOES NOT FIT SAFELY IN PASSENGER SEAT. WAS TOLD BY BMW THAT I CAN SELL OR DO LEASE TAKEOVER. A COUPLE MONTHS LATER I HAD A SAFETY RESTRAINT MALFUNCTION. (PREVENTING ME FROM SELLING THE CAR) A MONTH AFTER THAT I HAD TWO RECALLS & SQUEAKY BREAKS. ONE RECALL WAS CLOSED AND THE OTHER REMAINED OPEN. 4 MONTHS INTO PURCHASING A NEW CAR I'M BEING FORCED TO KEEP A CAR THAT IS UNSAFE FOR MY FAMILY. I CANT SELL OR TRADE IN BECAUSE OF RECALLS. BMW WILL NOT TAKE MY CAR BACK AND I CANT SELL IT. I'M STUCK WAITING FOR THEM TO FIGURE OUT HOW TO TAKE CARE OF THEIR OPEN RECALL. BMW HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND I'M FORCED TO DRIVE A NEW CAR THAT THAT I HAVE ONLY HAD 7 MONTHS WHEN 4 MONTHS INTO MY LEASE THE CAR IS ALREADY EXPERIENCING TROUBLE. I CANT SELL THE CAR BECAUSE OF THE RECALL AND NOT ONLY IS THIS A SAFETY ISSUE BUT ITS FINANCIALLY BURDENING MY FAMILY AS WE CANT USE THIS AS OUR FAMILY CAR AS IT IS UNSAFE TO DRIVE.