2010 Buick Enclave Complaint Log

RAN OUT OF GAS WITH TWO (2) GALLONS OF GAS REMAINING IN THE GAS TANK. *KB

2010 BUICK ENCLAVE. CONSUMER STATES PROBLEM WITH BRAKING SYSTEM *TGW THE CONSUMER STATED HE HEARD A NOISE COMING FROM THE WHEEL ON THE REAR DRIVER SIDE. ACCORDING TO THE DEALER, THE WARPED ROTORS WERE THE RESULT OF AN EXCESSIVE AMOUNT OF STOP AND GO DRIVING AND TOO MUCH PRESSURE BEING APPLIED TO THE BRAKES. THE REAR BRAKE PADS WERE METAL TO METAL AND THE FRONT PADS AND ROTORS WERE WORN. THE LEFT REAR ROTOR WAS WORN TOO MUCH TO CUT AND THE LEFT FRONT ROTOR WAS TOO FAR OUT OF SPECIFICATIONS AFTER IT WAS CUT. *JB

AMBER PARKING LIGHTS ABOVE HEADLIGHTS ARE BOTH OUT. TO REPLACE 2 BULBS, GM DEALER WANTS TO CHARGE OVER $200. NOTICE EVERY ENCLAVE ON THE ROAD--EVERY ONE HAS INOPERATIVE MARKER LIGHTS! *TR

MY 2010 BUICK ENCLAVE HAS NOW HAD THE STEERING RACK FAIL TWICE IN IT'S FIRST YEAR. THE STEERING PUMP HAS NOW FAILED. THIS STARTS OFF AS A RUB AND THEN SOON AFTER BEGINS TO HAVE GRINDING IN THE STEERING WHEEL. I HAVE NOT LET IT PROGRESS AND HAD IT REPAIRED IMMEDIATELY EACH TIME. THE DEALER TOLD ME THE PARTS WERE REDESIGNED YET LESS THAN 6 MONTHS AFTER INSTALLING THE NEW PARTS, IT FAILED AGAIN. I WAS TOLD BY THE MECHANIC THAT THERE WAS INSUFFICIENT OIL IN THE PART AND THE REDESIGN WAS TO ADD MORE OIL. CLEARLY THAT HAS NOT WORKED. I WAS TOLD IF NOT PROMPTLY REPAIRED, IT WOULD LEAD TO LOSS OF STEERING. I HAVE ALREADY FILED FOR REPURCHASE OF THE VEHICLE UNDER THE LEMON LAW IN MY STATE. THE DEALER ALSO MADE STATEMENTS ABOUT THIS BEING A KNOWN ISSUE AND THAT THEY ARE TRYING TO GET VEHICLES REPAIRED AS THEY COME IN AND ARE TRYING TO FIGURE OUT WHY IT'S FAILING. ADDITIONALLY I VISITED THE BUICK ENCLAVE FORUMS AND SOME OTHER SITES AND HAVE INDEED FOUND THIS TO BE A COMMON PROBLEM. I DON'T HAVE A WORKING KNOWLEDGE OF AUTO MECHANICS BUT I'M VERY CONCERNED ABOUT THE POSSIBLE LOSS OF STEERING CONTROL AND THE INABILITY OF THE DEALER TO FIX MY PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ROLL BACKWARD WHILE STOPPED ON AN INCLINE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS STOPPED ON AN INCLINE. THE CONTACT ALSO STATED THAT THE VEHICLE HAD AN AUTOMATIC TRANSMISSION AND FELT THAT IT SHOULD NOT ROLL BACKWARD WHILE STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE MOVEMENT WAS THE NATURE OF THE VEHICLE AND THERE WERE NO REPAIRS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

FEB 22, 2011 -- OUR 2010 BUICK ENCLAVE 4D FWD WITH 12,500 MILES EXPERIENCED AN ENGINE FIRE WHICH ENGULFED THE ENTIRE ENGINE COMPARTMENT. THE CAR WAS TOTALED. AN INVESTIGATOR HIRED BY NATIONWIDE INSURANCE IS DETERMINED TO FIND THE ROOT CAUSE OF THE FIRE. I AM THE ORIGINAL OWNER, I PURCHASED THE VEHICLE JUNE 2010, AND THE VEHICLE SERVICE RECORDS ARE UP TO DATE. I AM AVAILABLE TO PROVIDE ADDITIONAL INFORMATION IF NEEDED. UPDATED 09/27/11 *BF

THE POWER STEERING UNIT LEAKS AND POWER STEERING IS LOST. THIS POWER STEERING ISSUE OCCURS AT ALL SPEEDS IN ALL DRIVING CONDTIONS. THE VEHICLE IS 3.5 YEARS OLD WITH 40,000 MILES. THE POWER STEERING HAS BEEN REPLACED 4 TIMES IN THIS TIME PERIOD. *JS

VEHICLE STRUCK FROM REAR BY FULL-SIZE PICKUP WHILE STOPPED AT INTERSECTION. ESTIMATED IMPACT SPEED 55MPH. BOTH FRONT DRIVER AND FRONT PASSENGER SEATS COLLAPSED, WITH THE FRONT PASSENGER SEAT LANDING ON CHILD SEAT IN REAR, AND FRONT DRIVER SEAT COLLAPSING COMPLETELY. DRIVER AND PASSENGER SUSTAINED BACK, NECK AND SHOULDER INJURIES. *TR

THE STEERING WHEEL IS SO HARD TO STEER WHEN TURNING. I HAVE ALMOST HAD SEVERAL ACCIDENTS TRYING TO TURN OR BACK UP IN THE VEHICLE. I HAVE CONTACTED BUICK AND READ SEVERAL REVIEWS AS WELL ABOUT THE POWER STEERING ISSUES. IT IS A SAFETY HAZARD. I HAVE TO SIT AT LIGHTS SOMETIMES FOR LONG PERIODS OF TIME DUE TO ME NOT BEING ABLE TO GO INTO THE ON COMING TRAFFIC BECAUSE THE STEERING IS SO BAD IT TAKES BOTH HANDS TO TRY TO GET IT STEERED. SOMETIME THE VEHICLE JUST STALLS AS I AM TRYING TO STEER. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE ELECTRONIC STABILITY TRACTION CONTROL WARNING INDICATOR FLASHED. ALSO, THE ABS WARNING INDICATOR FLASHED AND VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES FOR YEARS AND PROVIDED NO REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE PARKED, THE GEAR SHIFTER WAS PLACED IN REVERSE, BUT THE VEHICLE DROVE FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE INTO PARK AND SHUT THE ENGINE OFF. THE CONTACT PROCEEDED TO PLACE BRICKS IN FRONT OF THE TIRES AND SHIFTED THE VEHICLE INTO REVERSE. THE VEHICLE REVERSED AND THE CONTACT WAS ABLE TO BEGIN DRIVING AS NORMAL. THE FAILURE OCCURRED ON APPROXIMATELY TEN DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

TL*THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE THE VEHICLE WAS STOPPED, THE CONTACT ROLLED THE REAR DRIVER SIDE WINDOW DOWN WHICH SUCKED HER CHILD'S FINGERS DOWN INTO THE WINDOW SEAL. SHE HAD TO ROLL THE WINDOW BACK UP TO GET HIS FINGERS OUT. THE FINGERS SUFFERED MINOR BRUISES. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500 AND THE CURRENT MILEAGE WAS 9,725.

I RECENTLY WAS DRIVING MY 2010 BUICK ENCLAVE AS I WAS ENTERING INTO A BUSY STREET AFTER MAKING STOP I ENTERED THE STREET I HAVE PRESSED THE ACCELERATOR ALL THE WAY DOWN, ONCE I WAS ON THE ROAD I RELEASED THE PEDAL BUT THE CAR REMAINED ACCELERATED. THE RPM AROUND 7000, I TRIED TO BRAKE TO SEE IF WILL RELEASE THE PEDAL AND NOTHING HAPPENED. FINALLY I PUT THE CAR IN NEUTRAL AND STOPPED AND TURNED IT OFF AND THE CAR WAS NORMAL AGAIN. I TOOK THE CAR TO THE DEALER FOR EVALUATION. *TR

BOUGHT CAR NEW IN 2010 (MAY) AND IN JUNE OF SAME YEAR THE ISSUE STARTED AND AFTER SUBSEQUENT VISITS TO DEALER ISSUE CONTINUED TO DATE ( AUG. 2015 ) . IT WAS NOT TIL RECENTLY THAT A SAFETY ISSUE IS APPARENT. VEHICLE STOPS ALMOST COMPLETELY AND IF IN TRAFFIC MUST TURN OFF CAR IN ORDER TO RESET. EVEN WHEN ELECTRONIC TRACTION CONTROL IS "DISABLED" THE ISSUE WILL STILL HAPPEN. ( NUMEROUS TRIPS TO DEALER HAVE GIVEN NO RELIEF OF THIS POTENTIAL SAFETY ISSUE)

2010 BUICK ENCLAVE. ACCELERATOR PEDAL CAUSING POTENTIAL ACCIDENT HAZARD *GR THE CONSUMER STATED WHILE PARKED AND SITTING IN THE VEHICLE, HIS RIGHT SHOE, WHICH WAS RESTING ON THE ACCELERATOR BECAME STUCK TIGHTLY TO THE CARPETING WHICH RUNS ALONG SIDE THE CENTER OF THE CONSOLE THAT EXTENDS UNDER THE DASH PANEL. TO DISENGAGE HIS SHOE, THE CONSUMER HAD TO REACH DOWN AND PHYSICALLY PULL HIS FOOT FREE. THE CONSUMER STATED HIS SHOES HAD VELCRO STRAPS ON THEM AND HE INADVERTENTLY RESTED HIS RIGHT FOOT AGAINST THE CARPETING ON THE CONSOLE. AS THE STRAP DID NOT COVER ABOUT AN INCH AND QUARTER OF THE EXPOSED HOOK OF VELCRO, HIS SHOE BECAME FIRMLY ATTACHED TO THE CARPETING. *JB

THE BUTTONS ON MY UNIVERSAL REMOTE SYSTEM ON MY 2010 BUICK ENCLAVE ARE NOT ILLUMINATED WITH LED LIGHTS, THUS MAKING THEM NEARLY IMPOSSIBLE TO LOCATE IN THE DARK, SO THAT I CAN OPEN OR CLOSE MY GARAGE DOOR. PRIOR TO 2010 THE UNIVERSAL REMOTE SYSTEM VENDOR FOR GENERAL MOTORS WAS WWW.HOMELINK.COM, AND THEIR CONTROL BUTTONS WERE ILLUMINATED WITH LED LIGHTS, WHICH MADE THEM REAL EASY TO SEE. THEN IN 2010/2011 GENERAL MOTORS CHANGED VENDORS TO WWW.LEARCAR2U.COM/ PROGRAM, AND THE THREE BUTTONS ON MY UNIVERSAL REMOTE SYSTEM ARE NO LONGER ILLUMINATED, MAKING THEM NOT ONLY EXTREMELY HARD TO FIND BUT I CONSIDER THEM A SAFETY HAZARD. I'M SO CONCERNED, THAT I HAVE DISCONTINUED USING MY UNIVERSAL REMOTE SYSTEM AND GONE BACK TO MY OLD GARAGE DOOR OPENER. GENERAL MOTORS PROBABLY SAVED A FEW BUCKS ON EACH UNIVERSAL REMOTE SYSTEM, BUT AT THE SAME TIME THEY CREATED A REAL HAZARD. I SURELY WOULD APPRECIATE YOUR INVESTIGATING THIS HAZARDOUS SHORT COMING. THANK YOU *TR

BUICK ENCLAVE WILL ROLL BACK WHEN ON A HILL. WHEN I HAVE THE BRAKES ON WHILE ON AN INCLINE AND ATTEMPT TO RELEASE THE BRAKE TO HIT THE GAS PEDAL AND ADVANCE FORWARD, THE CAR DOES NOT STOP. THE VEHICLE WILL CONTINUE TO ROLL BACK WHEN ON AN INCLINE (WHETHER SLIGHT OR DRASTIC OF AN INCLINE) IF THE BRAKES ARE NOT APPLIED. THIS HAS CAUSED A THREAT TO MY LIFE AND OTHERS SEVERAL TIMES. WHEN I AM STOPPED ON AN INCLINE, I HAVE TO "PUNCH THE GAS" IN ORDER TO AVOID HITTING THE CAR BEHIND ME. THIS TYPE OF APPLIED ADVANCEMENT HAS CAUSED THE WHEELS TO TURN OUT OR "BURN RUBBER". I HAVE BROUGHT THIS TO THE DEALER'S MAINTENANCE DEPARTMENT ATTENTION. HOWEVER, THE ISSUE WAS SHRUGGED OFF. ALSO, I HAVE HAD OTHER DRIVER'S TEST THE VEHICLE AND THE SAME CONCLUSION WAS DRAWN---DRIVER'S FEEL UNSAFE IN THE VEHICLE. I HAVE GONE UP AND DOWN THIS SAME HILL WITH VARIOUS CARS AND HAVE NEVER FELT THIS INSECURITY WITH OTHER CARS. I AM TAKING MY CAR IN FOR A SECOND CONSULTATION WITH THE DEALERSHIP. *TR

SPEED IN SPEEDO IMPOSSIBLE TO READ DAY OR NIGHT. SPEEDO CURRENTLY IN KILOMETERS AND WE TRAVEL ALOT IN THE USA MPG ARE SHOWN IN THE SPEEDO BUT BECAUSE OF LIGHTING AND VERY FAINT PRINT IT IS IMPOSSIBLE TO READ THE MPH SPEED. I WENT INTO A CORNER TOO FAST BECAUSE I COULD ONLY GUESS THE SPEED. DEALER ONFORMS ME THERE IS NO EXPECTED FIX. MUST WE KILL SOMEONE TO GET AN IMPORTANT FIX OR EVEN CONSIDERED. *TR

I STOPPED ON AN UPHILL GRADE AND THE CAR ROLLED BACKWARD WHEN I RELEASED THE BRAKE TO MOVE FORWARD INTO TRAFFIC. I CALLED THE DEALER AND SPOKE WITH SERVICE AND WAS INFORMED THAT ALL 2010 BUICK ENCLAVES DID THAT. I BRAKED THE CAR AGAIN BEFORE I HIT THE CAR BEHIND ME. THE CAR IS NOW AT THE SERVICE DEPARTMENT & THEY ARE CHECKING IT OUT. *TR

ON SLIGHT INCLINE THE VEHICLE DOESN'T HOLD IT'S POSITION UNLESS STRONG PRESSURE IS PLACED ON THE BRAKE PEDAL. OTHERWISE THE VEHICLE ROLLS BACK. NEARLY ROLLED BACK INTO VEHICLE BEHIND. *TR

I LOST MY STEERING WITH ONLY 400 MILES THE FIRST TIME.THE POWER STEERING PUMP WAS REPLACED. THE SECOND TIME THE MILEAGE WAS 6404 THE RACK WAS REPLACED. THE FIRST INCIDENT WAS IN FLORIDA THE SECOND WAS IN NEW YORK. *TR

PURCHASED 2010 BUICK ENCLAVE JUNE 26, 2010. THIS VEHICLE IS EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES WHICH RUN $270 + PER TIRE. AT 9700 MILES A REAR TIRE WENT FLAT DUE TO A PUNCTURE IN THE OUTSIDE RIM. AT 9980 MILES THE OTHER REAR TIRE WENT FLAT (JAN 5 2011). HAD TO PUT THE 100 MILE SPARE TIRE ON 2ND FLAT BECAUSE THESE TIRES WERE OUT OF STOCK IN SE MICHIGAN AND EXPECTED DELIVERY DATE WAS 1/21/2011. WENT TO DEALER (SELLERS IN FARMINGTON HILLS) AND THEY LOCATED 1 TIRE AND REPLACED IT ON 1/6 WITH ANOTHER MICHELIN/ ORIGINAL TIRES. NEVER HAD THIS HAPPEN TO ME BEFORE AND DIDN'T HIT ANY POT HOLES ETC. SINCE I HAD PURCHASED AN INSURANCE POLICY ON TIRES AND RIMS THESE WERE REPLACED FREE OF CHARGE. HOWEVER, ON THE 2ND INCIDENT I BELIEVE BECAUSE OF THE TIMING BEING SO CLOSE TO THE FIRST TIRE ISSUE, SELLERS HAD TO PUT SOMETHING IN THE DESCRIPTION TO GET THE INSURANCE TO COVER THE TIRE. THEY ASKED ME IF IT WAS OK TO PUT IN THAT I HIT A POT HOLE WHICH I AGREED TO HOWEVER WHEN I GOT THE INVOICE IT SAID I HAD HIT A LARGE POT HOLE. SINCE THIS DID NOT SET WELL WITH ME I WENT ON LINE THIS WEEKEND TO FIND WHAT OTHERS ARE SAYING OR EXPERIENCING. THERE ARE ALOT OF REPORTS OUT THERE ON THE INTERNET ABOUT THIS TIRE AND ITS PROBLEMS. I DO NOT FEEL COMFORTABLE TAKING THIS CAR LONG DISTANCES. AS FAR AS ANY OTHER TIRES GOING I WILL INSIST THAT THEY BE REPLACED WITH ANY BRAND. I SAW ONE CASE WHERE THE PERSON LOST CONTROL OF THE CAR IN A BLOW OUT LUCKILY HE WAS OK. THESE TIRES DO NOT DO WELL ON SNOW EITHER. PLEASE INVESTIGATE. *TR

THE MIDDLE AND REAR SEATS IN THE VEHICLE HAVE HEAD RESTRAINTS THAT TILT FORWARD AND ARE NOT ADJUSTABLE OR REMOVABLE AND MAKE IT EXTREMELY DIFFICULT (IMPOSSIBLE) TO INSTALL CARSEATS OR HIGH-BACK BOOSTERS CORRECTLY AND SAFELY. THE SEAT BELTS ARE ALSO VERY DIFFICULT TO REACH/BUCKLE FOR A PASSENGER IN A BOOSTER SEAT. THEY ARE VERY LOW IN THE SEAT. *TR

I OWN A 2010 BMW.THE CRUISE CONT. HAS BEEN CHANGED FOR 2010 & IN MY OPINION IS A SAFETY HAZARD.NO FAILURES-NO ACCIDENTS-YET. STANDARD FEATURE OF 2010 BMW 3, 4, 1, SERIES & PERHAPS ALL (MANUAL TRANSMISSIONS) IS THE CRUISE CONTROL DOES NOT DISENGAGE WHEN THE CLUTCH PEDAL IS DEPRESSED. THIS IS A NEW FEATURE FOR THE 2010 MODELS. IT HAS ALWAYS DISENGAGED BY PRESSING THE CLUTCH OR BRAKE, AND OBVIOUSLY BY MANUALLY TURNING OFF. THE RESULT IS IF THE CRUISE IS ON, AND THE DRIVER DOWNSHIFTS FOR BRAKING, WHEN THE CLUTCH IS RELEASED, THE CAR SHOOTS BACK TO THE PRE-SET SPEED. THUS NO ENGINE BRAKING OCCURS. THIS IS NOT SAFE. IF DOWNSHIFTING, DRIVER NEEDS TO EITHER TOUCH THE BRAKE FIRST TO DISENGAGE THE CRUISE, OR MANUALLY TURN IT OFF. NOT SURE WHY THIS IS CONSIDERED AN IMPROVEMENT BY BMW; IT IS A SAFETY HAZARD. IS THERE ANYTHING YOU CAN DO TO RECALL THESE CARS FOR RE-PROGRAMMING OF THE CRUISE CONTROL? MODEL YEAR NOT LISTED. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING ON AN INCLINE, THE VEHICLE INTERMITTENTLY ROLLED BACKWARD. HE HAS TO EXERT GREAT FORCE DURING BRAKE APPLICATION TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TECHNICIAN CONCLUDED THAT THERE WAS A DESIGN FLAW. HOWEVER NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 1,970. THE CURRENT MILEAGE WAS 2,000.