2010 Buick Enclave Complaint Log

WHEN BACKING OUT OF MY GARAGE I WAS TURNING TO MY LEFT LEAVE MY DRIVE IN A FORWARD DIRECTION. THERE WAS SNOW ON THE GROUND AND AS I TURNED AND WAS CHANGING DIRECTION I COULD FEEL SOMETHING WAS NOT RIGHT. I WAS SLIDING SIDEWAYS SO I TURNED OFF THE RADIO AND THE MOTOR WAS REVVING UP WITH OUT MY FOOT ON THE ACCELERATOR PEDAL. I IMMEDIATELY TURNED OFF THE KEY AND AFTER ALL HAD SHUT DOWN I RESTARTED CAR AND HAD NO ISSUES AFTER THAT. *JS

NOTICED AT LOW SPEEDS THAT THE STEERING IS LOCKING UP WHILE TRYING TO TURN. ALMOST IMPOSSIBLE TO MAKE THE TURN, LIKE POWER STEERING IS COMPLETELY GONE. HAVE HAD TROUBLE TURNING INTO MY DRIVEWAY...WE LIVE ON A MAIN ROAD THAT HAS A 50 MPH SPEED LIMIT...TWICE I HAD THE STEERING LOCK UP AS I STARTED THE TURN ACROSS THE LANES INTO MY DRIVEWAY. THANK GOODNESS NO ONE WAS COMING. SEVERAL TIMES NOW WE HAVE EXPERIENCED THIS LOCK UP WHILE TRYING TO PARK OR TURN THROUGH A PARKING LOT. ONLY SEEING THIS HAPPEN AT LOW SPEEDS. NERVOUS TO LET MY 17 YEAR OLD DRIVE THIS VEHICLE NOW AND ESPECIALLY AFTER READING ALL OF THE COMMENTS ABOUT SO MANY OF THE GM VEHICLES HAVING THE EXACT SAME ISSUE. WE PURCHASED THIS VEHICLE IN 2013 WITH AROUND 73K MILES. THE FIRST 5-6 MONTHS NO ISSUES, NOW SEEING THIS ISSUE. GM SHOULD ISSUE THE RECALL! *TR

I WAS STOPPED ON A MAIN ROAD AND TURNING LEFT ONTO A SIDE STREET. AS I TURNED THE STEERING WHEEL AND ACCELERATED MY STEERING WHEEL LOCKED UP. I AM NOT CERTAIN IF THE WHEEL IS "LOCKING" OR IF IT FEELS THAT WAY BECAUSE THE POWER STEERING UNIT, OR SOMETHING WITHIN THE STEERING UNIT, IS MALFUNCTIONING INTERMITTENTLY. I TOLD MY WIFE ABOUT IT AND SHE TOLD ME SHE WAS GLAD I EXPERIENCED IT BECAUSE IT'S BEEN HAPPENING TO HER WITH REGULARITY. *TR

MY CAR BECOMES HARD TO MANEUVER WHENEVER PULLING IN AND OUT OF PARKING SPACES AND MAKING TURNS AT LOW SPEEDS. THE STEERING STIFFNESS HAS BECOME PROGRESSIVELY TIGHTER. I FIRST NOTICED THIS ON A TRIP TO ST LOUIS WITH MY FAMILY, IT IS A FAMILY VEHICLE AND QUITE FRANKLY, I DON'T WANT TO RISK MY CHILDREN'S LIVES IN THIS VEHICLE BECAUSE THE STEERING LOCKS UP SO TIGHTLY THAT I CAN BARELY TURN THE WHEEL, WHETHER IT IS MERGING INTO TRAFFIC OR GETTING INTO A PARKING SPACE OR MAKING A SLOW TURN ONTO A STREET. I HAVE HAD NEW BRAKES AND TIRES PUT ON THIS CAR LAST MONTH AND ASKED THE MECHANIC TO CHECK MY POWER STEERING FLUID AND WAS TOLD THERE WAS NO POWER STEERING FLUID. *TR

I NOTICED THIS PROBLEM BACK IN JANUARY AND IT HAS BEEN MORE NOTICEABLE AND BOTHERSOME LATELY. IT IS HARD TO MAKE TURNS IN MY BUICK ENCLAVE WHEN TURNING AT SLOW SPEEDS (25 MPH OR LESS). IT IS ALSO VERY HARD TO TURN AND PARK OR BACK OUT AND TURN. THAT REALLY SCARES ME BECAUSE YOU HAVE TO REALLY FIGHT WITH IT. IT IS AS IF THERE IS NO POWER STEERING YET IT HAS POWER STEERING FLUID. I HAVE TAKEN MY CAR IN FOR TWO OTHER RECALLS AND WAS TOLD IT WAS THE POWER STEERING PUMP, OR IT COULD BE OTHER PARTS RELATED TO THE POWER STEERING. THIS COULD BE A VERY DANGEROUS SITUATION HOPEFULLY IT WON'T HAPPEN WHILE I AM DRIVING AT A HIGH SPEED WITH MY 5 GRAND CHILDREN. I CALLED GM AND THEY HAVE NO INTENTIONS OF CORRECTING THIS PROBLEM SO THE CONSUMERS WHO PAY FOR A HIGH PRICED CAR EXPECTING IT TO LAST WILL NOW HAVE TO COME OUT POCKET $1500 TO REPAIR THE PROBLEM. THIS IS RIDICULOUS. IF THEY DON'T REPAIR THIS PROBLEM I WILL NEVER BUY ANOTHER GM PRODUCT. I NOW OWN 4 AND ALL 4 HAVE HAD RECALLS. *TR

WHEN MAKING SHARP TURNS, THE STEERING TIGHTENS UP OR GAINS RESISTANCE. MAKES A RUBBING OR GRINDING NOISE. *TR

WHEN DRIVING AT LOW SPEED, THE POWER STEERING GOES OUT. IT REQUIRES ME TO COMPLETELY STOP AND MANUALLY TURN THE WHEEL WHICH IS VERY DIFFICULT. THERE IS CONTINUE KNOCKING AT ANY SPEED WHEN MAKING TURNS. THIS HAS BEEN A CONTINUAL PROBLEM FOR ALMOST 6 MONTHS AND IS GETTING WORSE. THE CAR IS OUT OF WARRANTY, BUT AFTER REVIEWING FURTHER ONLINE, THERE IS A PENDING CLASS ACTION SUIT FOR THIS ISSUE. I CALLED GM DIRECT AND THEY SAID THEY HAVE RECEIVED THIS COMPLAINT SEVERAL TIMES BUT THERE ARE NO RECALLS. AS A MOTHER OF SMALL CHILDREN, I AM AFRAID TO CONTINUE TO DRIVE MY CAR FOR FEAR OF WRECKING OR BEING HIT WITH THIS ISSUE. IT IS SAD THAT GM WILL NOT ACT ON THIS ISSUE AND STAND BEHIND THEIR VEHICLES. IF THERE HAS BEEN NUMEROUS COMPLAINTS AND A CLASS ACTION SUIT, WHY WILL GM NOT ACT UPON THIS. DOES THERE HAVE TO BE MORE DEATHS OCCUR TO GET THEIR ATTENTION. THE COST OF REPLACING THE STEERING RACK AND PUMP IS VERY EXPENSIVE AND SHOULD NOT BE AT THE COST OF THE CONSUMER FOR A MANUFACTURER DEFECT. EXTREMELY DISAPPOINTED. *TR

WE WERE ON A LONG TRIP FROM WA. STATE TO EL CENTRO, CA. APPROXIMATELY 100 + MILES FROM EL CENTRO, WHEN WE WERE SLOWING TO GO INTO A SERVICE STATION, I NOTICED I HAD NO POWER STEERING AND HAD TO MANUALLY STEER IT WHICH WAS VERY DIFFICULT. I TRIED TO PUT SOME PS FLUID IN IT, BUT COULDN'T GET THE ENGINE COVER OFF TO FIND THE PS HOLDER, SO HAD TO DRIVE ON INTO EL CENTRO AND LOCATE A DEALERSHIP THERE. THEY CHECKED IT AND INFORMED US THAT A NEW RACK & PINION UNIT, ETC. WAS NEEDED AT THAT TIME. OUR EXTENDED WARRANTY WAS OUT AT THAT TIME, SO IT COST US APPROX. $2,000 + TO GET IT REPAIRED AND THEN THE WHEELS BALANCED, ETC. WE COULD HAVE HAD A CRASH AT HIGH SPEEDS PRIOR TO HAVING IT CHECKED AS WE WERE ON A LONG TRIP. WE DID GET IT FIXED AS AS WE COULD THOUGH WHICH NECESSITATED US WAITING AROUND THE DEALERSHIP FOR SEVERAL HOURS WHILE THEY FIXED THE PROBLEM. WE CON-TACTED OUR DEALERSHIP IN OUR HOME TOWN, BUT COULD OR WOULD NOT DO ANYTHING BECAUSE OUR WARRANTY HAD JUST RAIN OUT. *TR

WHEN I TRY TO TURN LEFT OR RIGHT AT A LOW SPEED, THE STEERING LOCKS UP. IF I STOP AND START AGAIN, THE STEERING WORKS CORRECTLY. THIS IS AN INTERMITTENT PROBLEM BUT IS QUITE SERIOUS AS IT COULD HAVE CAUSED ACCIDENTS TWO OF THE TIMES IT OCCURRED! *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000 .

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE DONE TO THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 54,000.

2010 BUICK ENCLAVE" STEERING PROBLEM: WHEN TRYING TO MAKE A "SHARP" OR "U-TURN" AT AN INTERSECTION, PARKING SPOT OR TURN AROUND, THE STEERING WHEEL AND CAR WHEELS SEEM TO "LOCK UP" TO THE POINT WHERE VEHICLE ALMOST STOPS BY ITSELF. YOU HAVE TO TRY TURNING STEERING BACK AND STEPPING DOWN ON ACCELERATOR TO GET CAR MOVING AGAIN. LUCKILY, IT HAS NOT HAPPENED AT A BUSY INTERSECTION, OTHERWISE I'M SURE THIS COULD CAUSE AN ACCIDENT. THIS HAS HAPPENED A IN THE PAST, SINCE WE'VE HAD THE VEHICLE(2 YEARS) BUT MORE AND MORE RECENTLY. MY WIFE MOSTLY DRIVES THIS CAR BUT I ALSO HAVE NOTICED IT. *TR

POWER STEERING HAS AN AWFUL GRINDING/WHINING NOISE AND CAR GETS HARD TO STEER. THIS IS A KNOWN ISSUE FROM GM AND THEY EXPECT THE CUSTOMER TO PAY FOR THE REPAIRS. 2000 MILES OVER THEIR WARRANTY. THEY ALSO STATE MY RACK AND PINION NEEDS REPLACED, WHICH IS ANOTHER KNOWN ISSUE. NOT COVERED UNDER THE DRIVE TRAIN WARRANTY IS ABSURD. WHEN WILL THE CUSTOMER BENEFIT? THEY GET BAILED OUT AND THIS IS HOW THEY REPAY US. INVESTIGATE THESE ISSUE. 52,000 MILES AND I'VE BEEN IN THE SHOP 6 TIMES. POWER STEERING, AIR BAGS, SEAT BELT ISSUES, WATER PUMP, SHEERED FRAME BOLT, DEAD BATTERY. THE CAR IS 3 YEARS OLD FOR GOODNESS SAKE PLEASE INVESTIGATE THESE REPEATED ISSUES!! *TR

REAR BRAKES OVER HEATED. AN INSPECTION REVEALED THAT THE BRAKE PADS WERE FROZEN DUE TO RUST AND WORN AT AN ANGLE AND NOT EVEN CAUSING METAL TO METAL CONTACT. REAR PADS AND ROTORS HAD TO BE REPLACED AT A COST OF $ 347.62. IF THIS HAD BEEN CAUGHT DURING NORMAL INSPECTION INTERVALS I DON'T BELIEVE THE ROTORS WOULD HAVE HAD TO BE REPLACED.PERHAPS INSPECTION AND CLEANING OF BRAKE PADS SHOULD BE CHECKED AT CERTAIN INTERVALS IN THE NORTHERN AREAS WHERE SNOW AND ICE ARE A PROBLEM. NOTE THIS HAPPENED UPON RETURN HOME FROM LAST SCHEDULED MAINTENANCE. I HAD TO MAKE A NEW APPOINTMENT TO HAVE MY BRAKES CHECKED, A DISTANCE OF ABOUT 30 MILES. *TR

WHEN DRIVING SLOW USUALLY IN PARKING LOTS OR A U-TURN, THE POWER STEERING FAILS AND BECOMES VERY DIFFICULT TO TURN VEHICLE. *TR

MY STEERING COMPLETELY STICKS WHEN TURNING EITHER LEFT OR RIGHT AT SLOW SPEEDS. I HAVE HEARD OTHER BUICK ENCLAVE OWNERS HAVING THE SAME ISSUE RIGHT AROUND 60,000 MILES AND AROUND THE MAKE/MODEL YEAR 2010. THERE ARE OVER 200 COMPLAINTS ON EDMUND'S BUICK ENCLAVE FORUM "POWER STEERING NOISE". IT IS FRIGHTENING BECAUSE IT DOESN'T ALLOW YOU TO PROPERLY MAKE THE TURN. I HAVE TAKEN IT INTO MY BUICK DEALERSHIP TO CONFIRM THE ISSUE AND THEY DID CONFIRM THAT THERE ARE ISSUES WITH THE STEERING PUMP. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, HE ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT BUT THE STEERING WHEEL SEIZED. THE CONTACT STATED THEN TURNED THE STEERING WHEEL TO THE LEFT AND THE FAILURE CORRECTED ITSELF TEMPORARILY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

WHEN STARTING FROM A STOP AND MOVING FORWARD THE POWER STEERING UNIT WOULD FAIL TO ENGAGE, THUS RENDERING THE VEHICLE EXTREMELY DIFFICULT TO STEER. ON SEVERAL INSTANCES I NEARLY HIT OTHER VEHICLES IN PARKING LOTS, AND ON ONE OCCASION I NEARLY HIT A PEDESTRIAN. THE BUICK DEALER ADVISED ME TO REPLACE THE ENTIRE POWER STEERING UNIT, WHICH I DID AT MY EXPENSE WITH 67000 MILES ON THE CAR. BUICK REFUSED TO ACCEPT RESPONSIBILITY EVEN THOUGH THE SERVICE TECHNICIAN SAID THAT THIS WAS NOT THE FIRST INSTANCE HE HAD SEEN OF THIS POWER STEERING UNIT FAILURE. INTERESTINGLY, I HAVE TALKED TO ONE PERSON WITH A GMC ARCADIA AND ANOTHER WITH A SATURN OUTLOOK WHO EXPERIENCED THE SAME PROBLEM IN THE SAME MILEAGE RANGE. THOSE TWO VEHICLES ARE IDENTICAL TO MY BUICK ENCLAVE. IT APPEARS TO ME THAT GENERAL MOTORS SHOULD ACCEPT RESPONSIBILITY FOR THIS PROBLEM AND ISSUE A VEHICLE RECALL.. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE OCCURRED AT SLOWER SPEEDS OR WHILE MAKING A TURN. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE RACK AND PINION, STEERING BUSHINGS, AND STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A POWER STEERING FLUID LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

THE PROBLEM IS WATER LEAKING FROM THE BASE COVER ON PASSAGES SIDE INSIDE THE CABIN OF THE CAR. THE BASE COVER IS JUST ABOVE THE FEET UNDER THE GLOVE COMPARTMENT; IT FILLS WITH WATER AND LEAK INSIDE THE CAR WETTING THE CARPET; INSIDE THE COVER, SEATS AN ELECTRICAL "BLOWER MOTOR OR FAN MOTOR. " AS I SEARCHED THE INTERNET I DISCOVERED THAT THIS IS AN ON GOING PROBLEM ON BUICK ENCLAVE SINCE 2007. I HAVE 2010 MODEL WITH THE SAME PROBLEM. IT IS COMMON KNOWLEDGE THAT WATER AND ELECTRICITY CAN IGNITE A FIRE OR TOTALLY SHORT CIRCUIT THE CAR. WHAT TROUBLES ME IS THAT THE MANUFACTURE HAD KNOWLEDGE OF SAID PROBLEM. SINCE 2007 AND FAILED TO RECTIFY THE PROBLEM OR RECALL THE CAR. I HAVE ABOUT 19,000 MILES ON THIS CAR AND WHEN I DRIVE IT WATER COME OUT FROM THIS COVER. IN AN ATTEMPT TO MEDITATE THE DAMAGE I REMOVED THE BASE AND SAW IT WAS FULL OF WATER AND HAVE PICTURES OF THE WATER LEAKING DOWN. PLEASE LOOK INTO THIS BEFORE IT CAUSES AND ACCIDENT WE SPEAK ABOUT " TRANSPARENT" YET KNOW DEFEATS IN CARS ARE NOT DISCLOSED AT THE POINT OF SALE. THE LAW SHOULD MANDATED THAT ORAL DISCLOSURE OF ALL KNOWN DEFEATS BE DISCLOSED THIS MANUFACTURER DEFECT MUST BE CORRECTED. *TR

I PURCHASED THIS CAR USED WITH AROUND 70,000 MILES. I NOTICED AFTER DRIVING IT FOR A SHORT TIME AFTER THE PURCHASE THAT THE POWER STEERING SHUTS OFF WHEN CONDUCTING LOW SPEED TURNS, NEARLY CAUSING ME TO HAVE A FEW WRECKS. THIS IS ESPECIALLY NOTICEABLE IN PARKING LOTS THAT REQUIRE PRECISE STEERING. I HAVE NOT NOTICED ANY ISSUES DRIVING AROUND CURVES AT HIGHWAY SPEEDS, ONLY SLOW TURNS AT 20 MPH OR LESS. THE POWER STEERING FLUID LEVEL IS NORMAL, AND THERE ARE NOT ANY LEAKS THAT I COULD FIND. AFTER GETTING A RECALL NOTICE ABOUT THE WATER PUMP SHAFT (NOTICE 13079) AND LOOKING IT UP ON-LINE, I SAW THAT THE POWER STEERING ISSUE I HAVE IS VERY COMMON, HOWEVER THERE ARE NOT ANY RECALLS FOR THAT...YET, ALTHOUGH THERE NEEDS TO BE.

TRAVELING UP A MOUNTAIN ROAD, JUST AS THE CAR APPROACHED AN APPROXIMATELY 180 DEGREE TURN AT THE TOP OF THE MOUNTAIN, THE POWER STEERING COMPLETELY FAILED AND I LOST THE ABILITY TO CONTROL THE CAR. FORTUNATELY, THERE WAS A SCENIC AREA PULL-OFF AT THE TURN WERE I WAS ABLE TO DRIVE STRAIGHT OFF THE ROAD IMMEDIATELY. OTHERWISE I FEEL THIS COULD HAVE BEEN CATASTROPHIC, AS I HAVE NEVER BEFORE EXPERIENCED DRIVING WITHOUT THE ASSIST OF POWER STEERING. HAD THIS FAILURE HAPPENED 30 SECONDS TO 2-3 MINUTES LATER WHEN I WAS TRAVELING DOWN THE MOUNTAIN THROUGH A SERIES OF VERY SHARP SWITCHBACKS (REQUIRING SPEEDS OF 10-15 MPH), I COULD HAVE EASILY COLLIDED WITH ANOTHER VEHICLE OR DRIVEN OFF THE SIDE OF THE MOUNTAIN. *TR

THE STEERING WHEEL OFTEN BUT NOT ALWAYS LOCKS UP WHEN DRIVING AT LOW SPEEDS AND MAKING SHARP TURNS, FOR EXAMPLE AT A STOP SIGN OR MAKING A U TURN AT A TRAFFIC LIGHT. IT DOES NOT MATTER WHETHER A RIGHT OR LEFT TURN IS BEING MADE. IT TAKES SIGNIFICANT FORCE TO TURN THE WHEEL TO "UNSTUCK" THE STEERING WHEEL AND MAKE THE CAR GO IN THE INTENDED DIRECTION, AND IMMEDIATE BRAKE FORCE IS OFTEN REQUIRED TO AVOID HITTING A CURB OR ANOTHER CAR THAT EXPECTED ME TO COMPLETE THE TURN. I TOOK THE VEHICLE TO A BUICK DEALER THIS WEEK AND THEY SUPPOSEDLY ISOLATED THE PROBLEM TO THE STEERING PUMP (PART 20954812) AND STEERING GEAR (PART 22902260), FOR A TOTAL OF $2000 TO REPAIR. I BELIEVE THIS TO BE A SAFETY CONCERN BECAUSE I HAVE NO CONFIDENCE IN MY CAR'S ABILITY TO GO IN THE DIRECTION I INTEND. *TR

2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING PROBLEMS. *SMD THE CONSUMER STATED THE POWER STEERING BEGAN EXHIBITING PROBLEMS WHEN MAKING SMOOTH LEFT OR RIGHT TURNS. THE PROBLEM WAS NOT CONTINUOUS, ONLY SPORADIC, BUT LATELY WITH INCREASING INTERVALS. IT APPEARED THE POWER STEERING WOULD LOSE POWER WHEN MAKING TURNS AT LOW TO MINIMAL SPEED. AT TIMES, IT WOULD BECOME IMPOSSIBLE TO TURN, HAVING LOST POWER UNTIL THE RPM'S WERE INCREASED. THE CONSUMER STATED THE DEALER HAD THE VEHICLE FOR TWO DAYS, BUT WERE UNABLE TO DETECT ANY VISIBLE PROBLEMS WITH THE STEERING. THE DEALER WAS THEN ADVISED TO DRAIN AND FLUSH THE POWER STEERING FLUID AND RE-TEST IT. THE LINE PRESSURES AND FLUSH WERE COMPLETED, BUT THEY WERE UNABLE TO ATTACH TEST COMPONENTS DUE TO THE LOCATION ON THE ENGINE. THEY DID AGREE, HOWEVER, THAT THEY WERE ABLE TO DETECT THE SAME PROBLEM WITH THE STEERING DURING TEST DRIVES, THE CONSUMER EXPERIENCED. THE DEALER SUGGESTED REPLACING THE POWER STEERING PUMP AND THE RACK AND PINION, BUT THEY COULD NOT GUARANTEE IT WOULD SOLVE THE PROBLEM. ON MARCH 29, 2013, THE STEERING LOCKED UP AS THE CONSUMER WAS EXITING A PARKING LOT, ATTEMPTING TO TURN LEFT. THE VEHICLE VEERED ACROSS THE ROAD, UP ONTO THE SIDEWALK, AND CONTINUED IN A LEFT TURN BACK ONTO THE ROAD BEFORE THE STEERING RELEASED.

MY 2010 BUICK ENCLAVE HAVE WHAT IS BEING DESCRIBED BY MECHANICS AS A DESIGN DEFECT IN THE HIGH PRESSURE HOSE VALVE FOR THE AIR-CONDITIONER. I FIRST COMPLAINT ABOUT IT TO BUICK BACK IN AUGUST OF 2013 WHEN MY AIR CONDITIONER FAILED TO WORK AT THE TIME MY VEHICLE HAD 24,273 MILES. AFTER COMPLAINING TO THE DEAL HOW WANTED $260.00 OR SO TO CHECK THE PROBLEM I CALLED THE BUICK CUSTOMER SERVICE THEY WERE HELPFUL IN WAIVING THE DIAGNOSTIC FEE FOR WHAT WAS COMMON KNOWLEDGE THAT "HIGH PRESSURE HOSE LEAKS AT COMPRESSOR" YET AT THE TIME THEY NEVER ACKNOWLEDGE IT. IN GOOD FAITH, AND BECAUSE I WAS A "VALUE CUSTOMER" I WAS GIVEN AND APPOINTMENT TO HAVE THE DEALER LOOK AT THE PROBLEM WITH OUT CHARGE. I MUST GIVE BUICK CREDIT FOR THIS AS IT IS GOOD CUSTOMER SERVICE. THE DEALER WANTED $585.13 TO REPAIR THE "DESIGNED DEFECT" OF THE HOSE AFTER THE TEST. YET, IT WAS COMMON KNOWLEDGE WHAT CAUSED THE PROBLEM IS BASED ON DESIGNED DEFECT AS I WAS TOLD. NEEDLESS TO MENTION THAT THE "AIR CONDITIONER" LEAKED INSIDE THE CAR CABIN FROM ANOTHER COMMON PROBLEM WITH THE AIR CONDITIONER. IT IS ALL OVER THE INTERNET DATING BACK TO A FEW YEARS AND SEVERAL MODELS. OKAY BUICK FIX THE PROBLEM WITHOUT CHARGE BUT IT LEAK AFTER THE REPAIRS THIS YEAR. THEREFORE, IT IS OF MY OPTION THAT THE PROBLEM IS A DEFECT ON THE DESIGNED AND WHEN MY AIR CONDITIONER IS ON IN LONG TRIPS IT HAS LEAKED. WHAT THEY DID WAS JUST REPLACE THE PART WITH ANOTHER SIMILAR EFFECT OF PART THAT WOULD EVENTUALLY REALLY. MY MAY SAY "THEY JUST REPAINTED THE RUSH BUT DID NOT FIX THE CAUSE OF THE PROBLEM". I PAID TO FIX THE HIGH PRESSURE HOSE FROM SOME $450.00 AND SINCE MY AIR CONDITIONER IS ON THE LEAK HAS "AWOKEN" OR THE RUSH REAPPEARED AS ONE MAY SAY. BUICK SHOULD RECALL THESE PROBLEM AND FIND A CURE FOR THE DEFECT. HOW MANY COMPLAINTS ARE NEED TO RECALL A DEFECT

WHILE TURNING INTO PARKING SPOTS OR IN AN INTERSECTION WHILE AT LOW SPEEDS THE STEERING BECOMES EXTREMELY DIFFICULT IF NOT IMPOSSIBLE. *TR

THE CAR HAS HAD A WHINING NOISE IN THE STEERING FOR A LONG TIME. HAVE BEEN TOLD LOTS OF THINGS ABOUT THE SOUND AND THE REASON BEHIND THE SOUND. ABOUT 3 MONTHS AGO WHILE MAKING A U-TURN AT RED LIGHT THE CAR'S STEERING LOST ITS POWER STEERING MOMENTARILY. IT BECOME EXTREMELY DIFFICULT TO COMPLETE THE TURN AND MADE FOR A VERY DIFFICULT SITUATION. ONCOMING CARS WERE NOT AS EASY TO AVOID AS THE STEERING BECOME ALMOST IMPOSSIBLE. AT A LOCAL AUTO REPAIR SHOP AFTER THE INCIDENT WE WERE TOLD THAT THIS WAS A VERY COMMON INCIDENT WITH THE BUICK ENCLAVE. WE THEN CALLED A LOCAL GM DEALER AND THEIR SERVICE DEPARTMENT, ONLY TO BE TOLD THAT THERE OCCASIONALLY IS AIR BUBBLES THAT HAPPEN IN POWER STEERING SYSTEMS AND THAT THE WHINING NOISE IS OKAY. I ASKED IF THIS WAS A COMMON PROBLEM TO BE TOLD THAT THIS IS NOT COMMON, EVEN THOUGH I WAS TOLD BY A AUTO REPAIR SHOP THAT IT WAS A COMMON PROBLEM. AFTER DEALING WITH THIS PROBLEM FOR THE LAST 3 MONTHS AND PUTTING MY SMALL CHILDREN AND WIFE IN THE CAR, I AM UNABLE TO DO THIS ANY LONGER. IT IS NOT A SAFE SITUATION, NOT EVEN A LITTLE BIT. MY WIFE NEARLY WRECKS INTO OTHER CARS PRETTY MUCH ANYTIME SHE TRIES TO PARK THE CAR IN A STORE PARKING LOT. AFTER RESEARCHING THE INTERNET, I AM FINDING THOUSANDS UPON THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM. I WOULD LIKE TO BELIEVE THAT MAYBE IT WAS JUST MY CAR, BUT I DON'T THINK THAT EVERY BUICK ENCLAVE SHOULD LOSE ITS POWER STEERING AT 70000 MILES. THAT IS NOT GOOD. DO SOMETHING PLEASE! *TR

THE POWER STEERING PUMP HAS ALREADY GONE BAD. APPARENTLY, THIS IS A WIDE-SPREAD PROBLEM AS A SIMPLE GOOGLE SEARCH TURNED UP MANY PEOPLE WITH 2009/2010 ENCLAVES THAT HAVE HAD TO REPLACE THEIR POWER STEERING PUMP BETWEEN 50K AND 75K MILES. MANY OTHER COMPLAINTS HAVE ACTUALLY HAD THE RACK AND PINON STEERING NEEDED REPLACED AS A RESULT OF THE SAME PROBLEM. (BAD PUMP CAUSED DAMAGE TO OTHER PARTS). THE DEALERSHIP CANNOT ASCERTAIN AT THIS TIME WHETHER MY VEHICLE NEEDS NEW RACK AND PINION STEERING YET UNTIL THEY REPLACE THE PUMP FIRST. *TR

INSPECTION REVEALS POWER STEERING FLUID NEED REPLACING, FOUND RACK AND PINION LEAKING INTO BOOTS. *TR

STEERING HAS ALWAYS MADE A NOISE LIKE CORDUROY PANTS RUBBING TOGETHER AND HAS PROGRESSIVELY BECOME MORE LACKS. ALSO THE STEERING BECOMES HARD TO TURN AT LOW SPEEDS LIKE TURNING INTO A PARKING SPOT OR MAKING A LEFT HAND TURN FROM A STOP AND REQUIRES A LOT OF EFFORT TO TURN THE VEHICLE. THIS COULD BE A VERY DANGEROUS SITUATION AND COULD CAUSE AN ACCIDENT. I HAVE TAKEN MY VEHICLE TO THE DEALER AND THEY OF COURSE REPLACED THE STEERING RACK FOR 1300 DOLLARS AND IT DID NOT FIX THE TURNING ISSUE. I HAVE TO BRING IT BACK AND I AM SURE IT WILL NEED A NEW STEERING PUMP. HELP. I HAVE READ ABOUT THIS ISSUE ONLINE AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. WE KNOW THREE OTHER FAMILIES WITH THIS CAR AND THEY HAVE ALL HAD THE STEERING RACK AND POWER STEERING PUMP REPLACED. I THINK GM SHOULD STAND BEHIND THEIR VEHICLES. I HAVE 57,000 MILES ON MY VEHICLE AND OF COURSE IT IS OUT OF WARRANTY. HELP! *TR

FRONT STRUTS LOCKED UP AFTER CHANGING TIRES. *TR

RACK AND PINION NEEDED TO BE REPLACED CONTROL ARM NEEDED TO BE REPLACED STEERING BUSHING NEEDED TO BE REPLACED. *TR

WHILE TURNING INTO PARKING SPOTS OR IN AN INTERSECTION WHILE AT LOW SPEEDS THE STEERING BECOMES EXTREMELY DIFFICULT IF NOT IMPOSSIBLE TO TURN. ITS SAD TO HEAR THAT MORE PEOPLE ARE HAVING THESE ISSUES AND THEY CANT BE FIXED....IT SCARES ME TO DRIVE THIS VEHICLE WHEN IT COULD CAUSE AN ACCIDENT. *TR

THE POWER STEERING GETS VERY STIFF TO THE POINT THAT I HAVE A HARD TIME TURNING OR EVEN TRYING TO TURN THE WHEEL TO PARK! I'VE BEEN READING IN THE INTERNET ABOUT A LOT OF PEOPLE'S COMPLAINTS AND NO ONE HAS DONE ANYTHING ABOUT IT OR EVEN TRY TO INVESTIGATE IF IT COULD BE A PROBLEM DUE TO FAULTY EQUIPMENT!! THE REPAIR COST IS VERY EXPENSIVE $2400.00 DOLLARS WE NEED SOMEONE TO DO SOMETHING ABOUT THIS PROBLEM! MAYBE THERE SHOULD BE A RECALL!! DUE TO FAULTY OR DEFECTIVE EQUIPMENT!!!! PLEASE TAKE THE TIME TO READ EVERYBODY'S COMPLAINTS IN THE INTERNET !! THE WORST THING ABOUT IT WE CAN NOT GET ANY TYPE OF ASSISTANCE FOR THIS EXPENSIVE REPAIRS!! PLEASE HELP!! *TR

THE STEERING WHEEL IS VERY DIFFICULT TO TURN TO THE LEFT AND TO THE RIGHT. *TR

THE INSTRUMENT CLUSTER FAILED. IT CEASED OPERATING. AS WELL, THE EMERGENCY FLASHERS CEASED WORKING. THERE NEEDS TO BE CAREFULLY DESIGNED REDUNDANCY FOR THE EMERGENCY FLASHERS WITH RECHARGEABLE BACKUP BATTERY. *TR

WHEN ACCELERATING TO ENTER A HIGHWAY, THE TRANSMISSION SEEMS TO SLIP. THE GAS PEDAL DROPS TO THE FLOOR AND THE ENGINE LOSES ALL POWER. ON SEVERAL OCCASIONS THE ACCELERATOR HAS STUCK AND THE CAR ACCELERATES OR THE RPMS INCREASE WHILE I AM BRAKING. THESE ISSUES HAVE BEEN HAPPENING INTERMITTENTLY AND HAVE BEEN HAPPENING SINCE 29,000. CAR NOW HAS 69,000 MILES. *TR

2010 ENCLAVE STARTED GIVING TROUBLE IN NOVEMBER 2011 WHILE TURNING AT LOW SPEEDS WITH ABOUT 50K MILES ON THE VEHICLE. THE PROBLEM HAS CONTINUED TO GET WORSE AND MAKES PARKING ALMOST IMPOSSIBLE AT 80K MILES. *TR

SHORTLY AFTER PURCHASING THE VEHICLE FROM A DEALERSHIP (USED), THE STEERING STARTED TO GET VERY DIFFICULT WHEN TURNING LEFT OR RIGHT AT SLOW SPEEDS. AS THIS WAS A USED VEHICLE, THERE WAS NO WARRANTY. THE POWER STEERING FLUID LEVEL WAS CHECKED AND WAS AT THE CORRECT LEVEL AND THERE WERE NO NOTICEABLE LEAKS OF FLUID. WHEN TURNING THE VEHICLE INTO THE DRIVEWAY, INTO A PARKING SPOT, OR TURNING FROM A STOP SIGN (LEFT OR RIGHT), THE STEERING WILL RANDOMLY ALMOST LOCK UP REQUIRING ADDITIONAL FORCE TO COMPLETE THE TURN. WE HAVE BEEN FORTUNATE TO DATE THAT THIS HAS NOT CAUSED US TO TURN INTO ONCOMING TRAFFIC OR RUN OFF THE ROAD INTO A DITCH. THIS SEEMS TO BE A SERIOUS PROBLEM WITH THE BUICK ENCLAVE THAT GM HAS NOT YET SAW FIT TO ADDRESS. SADLY THERE IS A NEW POWER STEERING PUMP AND RACK & PINION ASSEMBLY IN THE NEAR FUTURE FOR MY ENCLAVE THAT I FEEL SHOULD BE COVERED BY THE MANUFACTURER AS A DESIGN FLAW. WITH IT AFFECTING THE BASIC FUNCTIONALITY OF THE STEERING, THIS DEFINITELY IS A SAFETY ISSUE! SIMPLE RESEARCH ON THE WEB TURNS UP MULTIPLE HITS FOR PEOPLE COMPLAINING OF THE EXACT SAME PROBLEMS. *TR

PULLING IN AND OUT OF PARKING SPACES AND MAKING TURNS AT LOW SPEEDS, I NOTICED A ZIPPING (RUBBING) SOUND COMING FROM THE STEERING WHEEL COLUMN. I MENTIONED IT TO THE SERVICE TECHNICIANS ON THE NEXT TWO SERVICE APPOINTMENTS (2 DIFFERENT SERVICE LOCATIONS), BUT WAS TOLD THEY COULDN'T REPLICATE THE NOISE, SO NOTHING WAS DONE AT THE TIME (AUG. 2012 AND DEC. 2012). THE STEERING STIFFNESS GOT PROGRESSIVELY TIGHTER AS TIME PASSED. THEN EARLY JUNE 2014, I WAS TURNING INTO MY CHILDREN'S SCHOOL AND THE WHEEL COMPLETED STIFFENED TO THE POINT WHERE I HAD TO YANK THE WHEEL HARD NOT TO DRIVE INTO A SIDEWALK FULL OF CHILDREN. VERY SCARY. TOOK THE CAR IN FOR SERVICE IMMEDIATELY AND WAS TOLD THE RACK HAD TO REPLACED TO THE TUNE OF $1800+ SINCE THE CAR WAS NO LONGER COVERED BY WARRANTY AS OF JANUARY 2014. *TR

ON JULY 12, 2012 WHILE ENTERING THE INTERSTATE THE CHECK ENGINE LIGHT AND TRACTION STABILITY SERVICE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE OR SHIFT, I COULD NOT INCREASE SPEED TO MERGE INTO HIGHWAY TRAFFIC, AS I TRIED TO MERGE THE VEHICLE SLOWLY INCREASED SPEED, NOT NORMALLY ACCELERATING. I EVENTUALLY WAS ABLE TO GET TO 55 MPH. THE NEXT TIME I DROVE THE CAR IT ACTED FINE. TWO DAYS LATER WHILE DRIVING AT 60 MPH ON THE INTERSTATE WITHOUT WARNING THE CHECK ENGINE LIGHT, TRACTION STABILITY SERVICE WARNING LIGHT, THE ABS BRAKE WARNING LIGHT ALL CAME ON THE BRAKES FELT LIKE MUSH, THE CAR SLOWED IN TRAFFIC, ALL WHILE IN THE PASSING LANE WITH TRAFFIC BEHIND ME. THIS CREATED AN EXTREMELY DANGEROUS CONDITION THAT COULD HAVE EASILY RESULTED IN SERIOUS INJURY OR DEATH. I EVENTUALLY WAS ABLE TO MOVE TO THE MIDDLE LANE (3 LANE ROADWAY) AND NURSED THE VEHICLE DESTINATION. WHEN I STARTED OUT AGAIN IT ACTED FINE W/CHECK ENGINE LIGHT AND TRACTION SYSTEM WARNING LIGHT ON THEN W/OUT WARNING WHILE TRYING TO ENTER THE INTERSTATE AGAIN ALL GAUGES FAILED, AC SHUT OFF, CRUISE CONTROL POWER WENT OFF, THE VEHICLE WOULD NOT ACCELERATE, WOULD NOT SHIFT, SPEED SLOWED FROM 30 TO NEAR 20, THEN SYSTEMS STARTED TO TURN BACK ONE AT A TIME & WAS ABLE TO NURSE THE CAR HOME AT 50 - 55 MPH, IT WOULD NOT SHIFT OR ACCELERATE CORRECTLY. TOOK VEHICLE TO DEALER,WHERE PURCHASED, THEY HAD THE VEHICLE FOR 2 1/2 WEEKS CALLED ME STATED "WE CAN NOT GET IT TO ACT UP, COME AND PICK UP CAR" NOT REPAIRED. I ASKED ABOUT CODES IN COMPUTER, I HAVE A COPY OF THESE, THEY STATED THEY WERE HISTORY CODES NOT HARD CODES. WHEN I ASKED ABOUT THEM FORCING ME TO DRIVE A DANGEROUS VEHICLE, COULD CAUSE SERIOUS INJURY OR DEATH, THEY SAID IF IT ACTS UP TO BRING IT BACK. WITHIN 12 HRS THE SAME EVENTS OCCURRED AS LISTED ABOVE. I DROVE IT TO THEM WHILE ALL WARNING LIGHTS WERE ON. THEY STILL HAVE CAR IT HAS NOT BEEN REPAIRED YET. *TR

I NARROWLY AVOIDED 2 ACCIDENTS RECENTLY WHEN I WAS UNABLE TO TURN MY VEHICLE INTO DRIVEWAYS WITH VEHICLES COMING IN THE OPPOSITE DIRECTION. THE STEERING WHEEL WOULD NOT TURN. THE SERVICE MANAGER AT THE BUICK DEALERSHIP SAID THAT IT WAS A POWER STEERING FAILURE. *TR

TODAY, THE ENCLAVE ROLLED BACKWARDS SIGNIFICANTLY WHILE ON A SLIGHT INCLINE AT FREEWAY UNDERPASS STOPPED FOR RED LIGHT. THE VEHICLE TRAVELED SIGNIFICANT DISTANCE IN REVERSE DESPITE BEING IN DRIVE GEAR SELECT WHEN FOOT WAS TAKEN OFF THE GAS TO THEN PUSH ACCELERATOR. TOOK VEHICLE IMMEDIATELY TO DEALER AND LEARNED THIS IS A WELL-KNOWN DESIGN FLAW IN THE BUICK ENCLAVE, GMC ACADIA, CHEVROLET TRAVERSE. DEALERSHIP SAID THE DESIGN CENTERED AROUND IMPROVED MPG AND TRANS DOES NOT INCLUDE ANTI-ROLLBACK FEATURE COMMONLY FOUND ON MOST AUTO TRANSMISSIONS. LOOKING ONLINE TONIGHT, IT'S EVIDENT THAT 2010 AND 2011 (MAYBE OTHERS IN PRIOR YEARS) ARE AFFECTED AND MANY, MANY COMPLAINTS HAVE BEEN FILED FORMALLY AND INFORMALLY ALL OVER THE INTERNET. NHTSA, PLEAS HOLD GM ACCOUNTABLE FOR THIS KNOWN ERROR. THEY ARE REFUSING TO HELP CONSUMERS DEAL WITH THIS SERIOUS SAFETY DESIGN FLAW. DOES SOMEONE HAVE TO GET HURT OR KILLED PRIOR TO FORCING THEM TO FIX THIS? NOTE: BE ADVISED NHTSA YOUR COMPLAINT WEBSITE DROPDOWN MENO OPTION BOX FOR SELECTING THE FAILED COMPONENT IS MALFUNCTIONING - DISPLAYS EMPTY BOX. HAD TO TYPE ARROW DOWN AND GUESS MULTIPLE TIMES TO FINALLY ENTER "POWER TRAIN" IN DATA ENTRY FIELD CAUSE YOU CANNOT SEE IT VISIBLE ONLINE WHEN CLICKING THE ARROW DOWN. *TR

SUBSTAINED A FLAT TIRE ON JAN 18TH 2011 AND WHEN I WENT TO LOOK FOR THE SPARE IT WAS NOT THERE. CALLED DEALER AND I WAS TOLD THE SPARE WAS OPTIONAL ON THE 2010 ENCLAVE CX I BROUGHT NEW. HOW MANY ENCLAVE DRIVER REALIZE THEY DO NOT HAVE A SPARE? *TR

SIDE MIRRORS FAIL TO FOLD OR IF FOLDED WILL NOT UNFOLD LIMITING VISIBILITY, FIRST WAS THE DRIVER SIDE, BY NOW REPAIRED, NOW THE PASSENGER SIDE MIRROR AS OF AUGUST 2012. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT EACH TIME THE STEERING WHEEL WAS TURNED TO IT EXHIBITED AN ABNORMALLY LOUD RUBBING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE DEFECT. THE DEALER ADVISED THAT THEY WERE AWARE OF THE DEFECT, BUT DID NOT HAVE A SOLUTION IN CORRECTING THE FAILURE AT THAT TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 25,000.

I HAVE NOTICED THAT MY BRAKE LIGHTS DO NOT COME ON UNLESS THE KEY IS IN THE IGNITION AND TOWARD THE RUN POSITION. I WENT TO MY DEALER AND WAS TOLD THAT IS HOW THEY ARE MADE NOW. I GUESS I AM WONDERING WHY AND ALSO IF THIS IS TRUE. THE SERVICE WRITER DID TAKE MY TO ANOTHER ENCLAVE AND IT IS JUST LIKE MINE--THE BRAKE LIGHT DOES NOT GO ON IF THE KEY IN NOT IN THE RUN POSITION. *TR

WENT TO TURN LEFT FROM A SLOW COAST OFF OF A TWO LANE ROAD INTO A PARKING LOT WITH TRAFFIC COMING FROM OPPOSITE DIRECTION. THE STEERING GOT REALLY TIGHT AND I NEEDED MAXIMUM FORCE FROM MY ARMS TO TURN THE WHEEL TO GET THE CAR OUT OF THE WAY OF AN ONCOMING VEHICLE THAT HAD TO QUICKLY APPLY BRAKES TO AVOID HITTING ME. I HAD JUST GOT TWO NEW TIRES WHEN THE EVENT OCCURRED AND SPENT THE NEXT 10 MONTHS WITH TWO MORE TIRES THINKING THE TIRE STORE HAD MESSED UP THE STEERING . THEY LOOKED IT OVER TWICE AND COULDN'T FIND ANY ISSUES. THE STEERING BECAME SO THE TIGHTNESS WAS FELT MOSTLY GETTING INTO PARKING SPACES AT SLOW SPEEDS. THEN, I ALMOST HIT A PARKED CAR THE FIRST WEEK OF JUNE WHEN TURNING LEFT AGAIN FROM NOT BEING ABLE TO TURN THE WHEEL, SO I TOOK IT TO THE DEALER WHERE THEY DIAGNOSED A FAILED STEERING PUMP AND A LEAK IN THE STEERING RACK. GMC PAID FOR THE PARTS AND I PAID $700.00 FOR THE LABOR. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE BRAKE BOOSTER FAILED AND CAUSED THE BRAKES TO SEIZE WHILE TRAVELING 45 MPH. THE CONTACT SHIFTED THROUGH EACH GEAR AND WHEN THE BRAKES WERE ABRUPTLY APPLIED AGAIN, THE VEHICLE EXHIBITED A LOUD POP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE ECT SWITCH IN THE TRANSMISSION FAILED, CAUSING THE VEHICLE TO BECOME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS CONFIRMED THAT THE ECT SWITCH TO THE TRANSMISSION HAD FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 38,000.

1- WE BOUGHT OUR USED 2010 BUICK ENCLAVE IN JUNE 2010 WITH ~24000 MI. (BOUGHT FROM A DEALER; CAR HAD BEEN OWNED BY A RENTAL CAR PLACE.) AFTER ONLY A COUPLE MONTHS THE # OF TIMES THE STEERING TIGHTENED BEGAN TO INCREASE. IT IS ESPECIALLY DIFFICULT GOING INTO/OUT OF PARKING/TIGHT SPACES. YOU HAVE TO USE A LOT OF MUSCLE TO TURN THE CAR. I TOLD THE DEALER ABOUT IT DURING A ROUTINE SERVICE CALL, BUT...OF COURSE...THEY FOUND NOTHING WRONG (AT THE TIME IT WAS INFREQ.) I CONTACTED THE DEALER AFTER HAVING THE CAR 1YR. THEY SAID THERE WERE NO RECALLS AND THAT I PUT TOO MANY MILES ON MY CAR FOR THEM TO HOLD IT UNDER WARRANTY; I COULD BRING IT IN FOR A $70 DIAGNOSTIC FEE. THE $70 WOULD NOT BE APPLIED TO ANY SERVICE. I WAS GIVEN A GUESS-TI-MATE OF $1200-1500 IF I HAD PARTS REPLACED...I DECIDED TO WAIT. THE STEERING ISSUE COMES AND GOES BUT NOW HAPPENS ALMOST EVERY TIME I'M IN A TIGHT TURN. I CAN'T BELIEVE GM STILL HAS NOT BEEN MADE TO RECALL THIS ISSUE. 2 - MY CAR DOES THE ROLL-BACK ON ALL INCLINES TOO. I AGREE WITH OTHER CAR OWNERS - THIS SHOULD NOT HAPPEN IN AN AUTOMATIC. PLEASE MAKE GM ACCOUNTABLE FOR THESE ISSUES. *TR