Buick · Encore · 2020
2020 Buick Encore
2
Recalls
17
Complaints
5/5
Safety Rating
The 2020 Buick Encore has 2 recalls and 17 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: electrical system (2 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Buick Encore page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system with 2 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Buick Encore currently shows 2 NHTSA recalls listed on this page and 17 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are electrical system (2), power train,engine (2), electrical system,vehicle speed control (1).
- Vehicle
- 2020 Buick Encore
- Recalls
- 2
- Complaints
- 17
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
19.8% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: OptionalLane Departure Warning: Optional
Recall Notices
NHTSANHTSA ID: 20V668000October 29, 2020
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Remedy Status
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
NHTSA ID: 20V537000September 03, 2020
SEATS:CRITICAL FASTENERS
General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.
Remedy Status
GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.
Owner Complaints
17 totalENGINE,FUEL/PROPULSION SYSTEM
Feb 20, 2026
Defective "TURBO CHARGER" at 38,091 miles. The defective worn-out or damaged turbocharger was removed from the engine and a new one was installed at a cost of $1816.00. This part should not wear out at 38,000 miles. My mechanic informed me that this is common in the Buick Encore ...
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FUEL/PROPULSION SYSTEM
Aug 1, 2025
I've been dealing with a frustrating car issue lately where my vehicle keeps stalling and hesitating during acceleration - whether I'm pulling away from a stop or trying to pick up speed on the road. After getting it checked out, my mechanic determined that the high pressure fuel...
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ENGINE
May 11, 2025
I am co-owner of the vehicle. My daughter was driving the SUV when the Check engine light came on. There was no warning whatsoever, and the turbocharger has gone bad . Prior to the light eliminating there was nothing wrong with the suv. I was driving the suv when the check engine...
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UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Apr 24, 2025
On 4/24/25 I noticed a pungent odor (like rotten eggs). The odor is worse today. I did research and it appears there may be a problem and or leak with the catalytic converter. The emissions are making me and my kids feel sick, nauseous, headache, irritated eyes, etc.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Jan 20, 2025
Unknown issues w/ sensors and wiring lead to turbocharger failure. This led to spontaneous acceleration issues on the highway. Less than a year after the warranty covered the replacement of the turbocharger (less than 60k miles on the car) the turbocharger again failed (64k miles...
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ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Apr 5, 2024
Imthe original owner and purchased the car new 4 years ago. At 89,000 miles, the check engine light came on indicating codes for emission controls not working efficiently. Later additional codes indicated problems with the fuel evaporator. The car started having problems every ti...
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POWER TRAIN,ENGINE
Apr 2, 2024
Engine light is on and vehicle is sluggish on hills and keeping up in traffic. Rpms run high if I try. Error code p0299 shows on scanning device- turbo under boost. I have 112,000 miles and need turbo replaced already. this vehicle is very well maintained. I did see a special not...
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VISIBILITY
Feb 13, 2024
The contact owns a 2020 Buick Encore. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. The contact was able to veer over to the shoulder and discovered that the sunroof had exploded. The vehicle was taken to a ...
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SERVICE BRAKES
Nov 13, 2023
I currently own a 2020 Buick Encore since new with only 18,389 miles on it. Recently, I noticed on the Buick Encore that it lacked stopping power. Upon checking the air in the tires for winter I noticed that the rear brake rotors were severely rusted. And then I decided to furthe...
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POWER TRAIN,ENGINE
Aug 20, 2023
I was told there was a recall on my engine. My check engine light is on. My car doesn't speed up pass 75. When I try to speed up I can feel the gears change.and the car jerks
Showing 10 recent complaints from 17 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Buick models. That sequence helps separate one-off year spikes from broader make-wide patterns.
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Frequently Asked Questions
How many recalls does the 2020 Buick Encore have?
The 2020 Buick Encore has 2 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Buick Encore?
NHTSA has received 17 owner-reported complaints for the 2020 Buick Encore.
What is the NHTSA safety rating for the 2020 Buick Encore?
The 2020 Buick Encore received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Buick Encore?
The most commonly reported complaint categories for the 2020 Buick Encore are electrical system (2 reports), power train,engine (2 reports), electrical system,vehicle speed control (1 reports).
Does the 2020 Buick Encore have any recalls?
Yes. NHTSA has 2 recalls on record for the 2020 Buick Encore. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.