2013 Buick LaCrosse Complaint Log

The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and was informed that there was a waiting list for parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE GAS CAP NEEDED TO BE REPLACED. THE CONTACT STATED HE HAD THE REPAIRS COMPLETED BUT SHORTLY AFTER THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT WHILE STATIONARY AT A GAS STATION, HE BECAME AWARE OF A FUEL STAIN UNDER THE GAS CAP. THE CONTACT CALLED THE LOCAL DEALER CAPITOL BUICK GMC (909 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 445-2500) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL BANGING SOUND DETECTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC (2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040, (516) 535-9508) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT HE WAS CONCERNED ABOUT MOVING TO ANOTHER STATE WHERE THE REPAIRS MIGHT NOT BE COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

ABS TRACK LIGHT ON GOT ALIGNMENT STILL ON NOW HUB BEARING AND STRUT NEED TO BE REPLACED.

MY 2013 BUICK LACROSSE HAS A MALFUNCTIONING TRANSMISSION CONTROL MODULE WHICH IT ALREADY RECALLED BY GM BUT MY CAR DOES NOT FALL UNDER THE RECALL BECAUSE OF MY VIN THE MALFUNCTIONING TRANSMISSION CONTROL MODULE CAUSE MY CAR TO GO INTO LIMP MODE IN THE MIDDLE OF THE STREET IN TRAFFIC

SERVICE CHARGING SYSTEM LIGHT HAS COME ON, BATTERY LIGHT HAS COME ON SERVICE PARKING LIGHT HAS COME ON. CAR MAKES A WHINING SOUND WHEN THE ENGINE RESTARTS AFTER AUTO STOP MODE. ALSO, THE ENGINE HAS FAILED TO RESTART AFTER AUTO STOP MODE, AND STARTING TO NOTICE A 'HOT'SMELL

MY CAR CUTS OFF AND GIVES WARNING OF BATTERY CHARGING SYSTEM FAILURE WHEN I SLOW TO STOP AT RED LIGHTS OR TURN IN MY DRIVEWAY.. I'VE CHANGED THE BELT AND IT'S STILL DOING IT. I BOUGHT THIS CAR IN 2017 AND I AM CONCERNED THAT MAYBE THE RECALL WASNT CHANGED FOR EASSIST COMPONENTS. I HAVE A 2 YEAR OLD. I CANT STEARNS MY CAR BECAUSE IT'S TOO HARD WHEN ENGINE KILLS. IT ITS VERY DANGEROUS AND SOMETHING MAJOR IS WRONG.

ON 8-6-2020, (ABOUT 11 AM) WHILE DRIVING (ABOUT 70MPH) NORTH ON I43 IN EASTERN WISCONSIN, AT A POINT NORTH OF SHEBOYGAN, THE MESSAGE 'SERVICE POWER STEERING' APPEARED ON THE DASH. WHEN I STARTED TO DRIVE OFF TO A REST STOP, I REALIZED THE STEERING WAS VERY STIFF AND REQUIRED EXTRA EFFORT TO GUIDE THE CAR, THE 'ELECTRIC POWER STEERING' (EPS) HAD COMPLETELY FAILED. HOW COULD THIS HAPPEN WHEN THE CAR WAS ONLY 7 YEARS OLD WITH 64941 MILES, LESS THAN 10K MI/YR!!! I CAREFULLY DROVE THE CAR TO BERGSTROM BUICK GMC IN GREEN BAY WIS. THE DIAGNOSIS WAS THE ENTIRE EPS GEAR BOX HAD TO BE REPLACED WITH A COST NEAR $2500. I WAS STUNNED. I COMPLAINED TO THE SERVICE MANAGER THAT BECAUSE OF THE CARS AGE & ELAPSED MILES, THIS SHOULD NOT HAVE HAPPENED! I FURTHER STATED THAT I COULD UNDERSTAND THAT SOMETHING LIKE THIS MIGHT HAPPEN AFTER 10 YEARS & 100K MILES, BUT NOT BEFORE!! HE REPLIED THE CAR WAS OUT OF WARRANTY AND THAT FAILURES LIKE THIS CAN HAPPEN. EVENTUALLY THE CAR WAS SATISFACTORILY REPAIRED, COPY OF THE BILL ATTACHED. MY CONTENTION IS THAT THIS IS NOT ONLY A RELIABILITY ISSUE, BUT MORE IMPORTANTLY A SAFETY ISSUE. WHEN MY WIFE & I PURCHASED THE CAR, WE WERE BOTH RETIRED AND DID NOT HAVE THE DAILY GRIND OF DRIVING TO/FROM WORK IN ALL KINDS OF WEATHER. IN FACT THE CAR WAS DRIVEN MINIMALLY IN ADVERSE CONDITIONS. WHEN THIS FAILURE OCCURRED, I HAD THE COMPOSURE TO SAFELY STEER/GUIDE THE CAR, HAD MY WIFE BEEN DRIVING, THE INCIDENT COULD HAVE HAD A CATASTROPHIC RESULT. I NOW HAVE 'MUCH PAUSE' ABOUT THE RELIABILITY/SAFETY OF EPS VS HYDRAULIC PS (HPS), IF & WHEN THIS WILL HAPPEN AGAIN! A SIMILAR COMPLAINT WAS FILED WITH BUICK GMC CUSTOMER SERVICE.

I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time 2021 and 2022

WHILE DRIVING AT 75MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING. I BARELY MANAGED TO GET OFF THE HIGHWAY. THE NEXT DAY I STARTED THE VEHICLE AND THE STEERING RETURNED. THE STEERING HAS BEEN INTERMITTENTLY GOING OUT SINCE I PARKED IT AT HOME. I START THE CAR FREQUENTLY TO KEEP THE BATTERY CHARGED AND EACH TIME THE STEERING MAY OR MAY NOT WORK.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE SERVICE POWER STEERING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN ELECTRICAL FAILURE OCCURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 13V173000 (ELECTRICAL SYSTEM) AND 13V097000 (POWER TRAIN, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 70,000. *LN*JB *DT *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

IN 2018 THE AIR WENT OUT IN THE VEHICLE AND THEN THE ABS LIGHT CANE ON. A FEW DAYS LATER THE CHECK ENGINE LIGHT WAS DISPLAYED AND THEN THE NEXT DAY THE BATTERY COMPLETELY DIED. I TOOK IT TO THE SHOP AND HAD IT FIXED. THEY SAID THAT BATTERY WAS MISSING A CELL AND THEY REPLACED THE BATTERY, FIXED THE AIR CONDITIONING BASICALLY FIXED ALL ISSUES. FAST FORWARD TO A YEAR TO THE DATE THE SAME ISSUE STARTED AGAIN IN THAT ORDER. THE CAR HAS OFFICIALLY CUT OFF AND I SEARCHED AND THERE ARE NO OPEN RECALLS COMING UP FOR MY VIN NUMBER.

ON JUNE 7, 2018, I PURCHASE 4 TIRES THAT WERE SUPPOSED TO LAST 40,000 MILES. THE ODOMETER IN MY CAR READ 68,832 MILES. ON OCTOBER 16, 2019, I HAD A FLAT IN ONE OF THEM AND WENT TO THE DEALER WHO SOLD THE TIRES (FIRESTONE) AND THEY SAID THAT 2 OF THESE TIRES ARE TOO WORN OUT AND NOT SAFE ANY LONGER. THE ODOMETER IN THE CAR READ 92,540 MILES. I HAD TO BUY 2 NEW ONES AND FIRESTONE GAVE ME A DISCOUNT FOR WHAT HAPPEN (2 TIRES LASTED ONLY 23,708 MILES). DOT # Y9FJDCWX0418 FIRESTONE ARTICLE # 000845 35TN

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. SPORADICALLY, WHILE STARTING THE VEHICLE, THE DOORS FAILED TO LOCK, THE GEAR SHIFTER FAILED TO SHIFT, AND THE VEHICLE DID NOT ACCELERATE. THE CONTACT STATED THAT THE ENGINE REVVED, THE RPMS INCREASED, AND THE ECO WARNING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO O'RIELLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711, (520) 829-3876), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5654186782. THE FAILURE MILEAGE WAS 66,002.

CUTS OFF WHILE DRIVING

2013 BUICK LACROSSE - POWER STEERING STOPPED WORKING WHILE MY 19-YEAR-OLD DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH! STEERING WHEEL COMPLETELY LOCKED UP. POTENTIALLY HAZARDOUS CONDITION. GM MUST ADDRESS THIS ISSUE WITH THE POWER STEERING MECHANISM ON THESE VEHICLES! VERY EXPENSIVE REPAIR ($2,600) AND IT TOOK 3 WEEKS TO FIND THE PART DUE TO GM BEING ON STRIKE.

RADIO AND DASH COMPONENTS CUT OUT AND GO BLACK. THEN WHEN THEY COME.BACK ON A SERVICE BATTERY MESSAGE COMES ON THE DISPLAY BUT GOES AWAY WITHING A SECOND OR TWO. AND THE POWER STEERING WILL STOP WHILE ALL THIS IS HAPPENING IF TURNING

CAMSHAFT SENSOR FAILS REPEATEDLY, AFTER WARRANTY REPLACEMENT. THIS IS CAUSING THE MOTOR TO DIE AT DIFFERENT SPEED'S AND LOSS OF VEHICLE CONTROL. THE VEHICLE IS UNRELIABLE AND UNSTABLE. IT IS A LIABILITY TO OPERATE KNOWING ANY MINUTE THE CSPS CAN FAIL AND RENDER THE VEHICLE USELESS.

POWER DROP ,ENGINE STOP RUN AS YOU GO DOWN THE ROAD AT NIGHT,EVERYTHING SHUT DOWN IT TAKE FIFTEEN MINUTE TO RESTART, THE STEERING JERK AND THE DID NO WORK ITS WAS LOCK THAT WAS AT 35 MILES HOUR.TOOK ITS IN TO SEE WHAT WAS WRONG ITS WAS DIAGNOSTIC WITH BCM MALFUNCTION,LOW VOLTAGE OF COMMUNICATION ANDEPROM ERRORS,MULTIPLE CODES.ON THE HIGHWAY AND TURNING

2ND TIME IN LESS THAN A YEAR THE STABILITY CONTROL SENSOR HAS FAILED. COST IS OVER 500.00 EACH REPAIR.

THE DEFROSTERS NEVER WORKED PROPERLY. IT SEEMS MOISTURE IS BEING BROUGHT IN FROM OUTSIDE AND FOGGING UP THE WINDSHIELD. THE VEHICLES POOR DEFROSTERS BECAME A SAFETY ISSUE WHEN DRIVING THRU THE LAST SNOW STORM. VISIBILITY WAS EXTREMELY POOR. I HAD TO LEAN OVER AND PEAK THRU THE BOTTOM OF THE WINDSHIELD NEAR THE BOTTOM TO GET MINIMAL SIGHT. LIKE I SAID, IT WAS ALWAYS AN ISSUE, BUT WHEN YOU REALLY NEED DEFROSTERS, YOU DON'T HAVE ANY.

I HAD THE CAR REPAIRED LAST YEAR AROUND THIS TIME WITH AN ISSUE SAYING THAT THE BATTERY CHARGING SYSTEM NEEDED TO BE SERVICED. AT THE TIME I HAD RECENTLY BOUGHT A BATTERY BUT THE SHOP INFORMED IT COULD BE DUE TO A DEAD CELL IN THE BATTERY 1 YEAR EXACTLY AND THE SAME ISSUE OCCURS. IT START WITH THE CHECK ENGINE LIGHT BEING DISPLAYED THEN IT WILL START SENDING THE MESSAGE AND BATTERY LIGHT COMES ON. THERE SHOULD NOT BE ANOTHER DEAD CELL BATTERY. THERE IS DEFINITELY AN ISSUE WITH THE CHARGING SYSTEM OF THESE CARS. THIS WILL CAUSE THE VEHICLE WHEN IN ECO MODE TO RESTART CAUSE POWER LOSS WHE DRIVING AND ALSO CAUSE THE RADIO, NAVIGATION ECT TO LOSS BRIGHTNESS. THE CAR RELEASES LOUD SOUND FOR THE A/C AND DEFROST THUMPING AND TICKING ALSO SPUTTERING WHEN ACCELERATOR IS TOUCHED. EVEN WHEN SWITCHING FROM PARK TO ANY OTHER GEAR IS WHEN THIS IS HEARD REGARDING WHEN A/C HEAT OR DEFROST IS ON . THIS IS DURING DRIVING OR AFTER STARTING CAR. ORIGINALLY HAPPENED 10/12/18 HAPPENING AGAIN AS OF 10/18/2019

TAMARA RECALL-THE CAR ONLY HAS 67000 MILES ON IT, AND FOR SOME REASON IT IS USING OIL. THERE IS EXHAUST FUMES/SMOKE COMING OUT OF THE TAIL PIPE. THERE HAVE BEEN OCCASIONS WHERE IT HAS NOT STARTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT BRAND NEW OFF OF THE SHOWROOM FLOOR IN 2014, AND THEY DID A DIAGNOSTIC ON IT; AND INFORM ME THAT THEY CAN FIND NOTHING WRONG. WHY ALL OF THE SUDDEN IS THE OIL PRESSURE DOWN SO LOW AND MY WARRANTY WILL BE UP AT 70000 MILES. I ASKED THE TECHNICIAN TO EXAMINE THE DRIVETRAIN AND OTHER COMPONENTS COVERED UNDER THE WARRANTY; BUT THEY REFUSED. ALSO THE SCREEN ON THE SATELLITE RADIO AND CLOCK FADES OUT AND COMES BACK ON. THE DEALERSHIP FAILED TO PROVIDE A RESPONSE TO THIS AS WELL. I NEED ANSWERS TO DETERMINE THE CAUSE OF THE ENGINE AND ELECTRICAL PROBLEMS, BUT IF THE DEALERSHIP WHERE I PURCHASED THE VEHICLE CANNOT ANSWER THE QUESTIONS; WHAT IS LEFT TO DO TO GET IT REPAIRED PROPERLY? THE CAR IS STATIONERY WHEN THE SCREEN FADES OUT AND ALSO THE INSIDE LIGHTS GO OUT PERIODICALLY AS WELL AS THE HEADLIGHTS. WHAT CAN BE DONE? WE NEED ASSISTANCE. GM NEEDS TO KNOW THAT THIS DEALERSHIP IS PROVIDING LESS THAN SATISFACTORY SERVICE.

SITTING AT A RED LIGHT AND RELEASED THE BRAKE GAVE THE CAR GAS TO MOVE BUT JUST SIT THERE LIKE TRANSMISSION WASN'T ENGAGED. SECONE TIME CAR WAS BEING SLOWED DOWN WIFE GAVE IT SOME GAS TO MOVE ON UP TO STOP SIGN SHE SAID CAR WOULDN'T ACCERLATE SHE THOUGHT IT HAD WENT OUT OF GEAR FINALLY ENGAGED AND MOVED UP.

THE CODE INDICATES AN EVAPORATION LEAK FROM THE FUEL TANK.. EVERY TIME I PUT GAS IN THE CAR IT SPUTTERS OR STALLS BEFORE CRANKING.

BATTERY ISN'T CHARGING, CAR WILL STALL FREQUENTLY. HAS BEEN HAPPENING FOR A WHILE, BUT HAS GOTTEN INCREASINGLY WORSE OVER THE LAST TWO MONTHS

SERVICE STABILITRACK COMES ON AND REDUCES ENGINE POWER. HAPPENED THIS MORNING DRIVING ON THE FREEWAY ALMOST CAUSED A HUGE WRECK BECAUSE I HAD NOWHERE TO GO AND COULDN'T GO THE FREEWAY SPEED.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED. AFTER THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, HE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL HAD EXPIRED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 43,111.

WHEN THE CAR HAD MILEAGE IN THE MID-UPPER 30,000 IN 2018, WE NOTICED THAT AS THE SPEED COASTED DOWN TO 30MPH, THERE WAS A HARD DOWNSHIFT. SO HARD, YOU THOUGHT THE ENGINE FELL OUT OF THE CAR. AT THE TIME WE HAD NOT REALIZED IT ONLY DID THIS WHEN THE ENGINE WAS COLD. SO, WHEN WE TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE ISSUE. IN 12/2019, WE LEFT IT OVERNITE AND THEY "DID" REPLICATE THE ISSUE THE NEXT MORNING. THIS IS STATED ON OUR SERVICE BILL. THEY SUGGESTED A DEEP ATM FLUSH, EVEN THOUGH WE HAD A NORMAL FLUSH 18 MONTHS EARLIER WITH THEM. WE PAID THEM TO DO IT AND THE PROBLEM PERSISTS. SINCE WE SLOW DOWN EVERY TIME WE APPROACH A STOP SIGN OR STOPLIGHT, THIS OCCURS AS WE GET DOWN TO 30MPH. EXACTLY AT 30MPH!!! ONCE THE ENGINE IS WARM IT, WE DO NOT NOTICE THE ISSUE. BUT WE LIVE IN NORTHERN OHIO & THE NITES ARE COLD OCT-APRIL. WE DROVE THE CAR TO WARM MIAMI FL IN 1/2020. IT STILL DID IT, BUT ONLY A MILD DOWNSHIFT THEN QUICKLY DID NOT REPEAT AS THE TEMP WAS WARMER THERE. TO REDUCE THE HARDNESS OF THE DOWNSHIFT, WE HAVE REVERTED TO TRYING TO LET THE CAR WARM UP AFTER STARTING IT AND APPLYING THE BRAKES AS WE SLOW DOWN TO 30MPH! IT IS SAD THAT THIS HAS TO BE DONE, AS WE HAVE BEEN TAKING GREAT CARE OF THE CAR & IT ONLY HAS 48,000 MILES. AND WE ARE NOT MOVING TO FL!!! WE BOUGHT THE CAR NEW FROM THIS DEALER.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE VEHICLE BECAME VERY DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO WRIGHT BUICK GMC (1703 S 1ST ST, LUFKIN, TX 75901, (936) 465-9023) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHEN THE VEHICLE WAS STOPPED, IT DID NOT RESTART. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

WHILE OPERATING THE VEHICLE WHEN COMING TO A STOP THE VEHICLE WILL CUT OFF SUDDENLY WITHOUT WARNING AT RANDOM TIMES. IT SEEMS TO BE AFTER THE CAR HAS BEEN DRIVEN FOR MORE THAN ABOUT 15 MINUTES AT A TIME. THIS CAN HAPPEN WHEN STOPPING JUST FOR A MOMENT IN STOP AND GO TRAFFIC, OR WHEN STOPPING FOR A TRAFFIC LIGHT. A LIGHT COMES ON IN THE CAR THAT SAYS SERVICE BATTERY CHARGING SYSTEM. THIS IS VERY DANGEROUS, AND SINCE IT ONLY HAPPENS OCCASIONALLY, IT HAS BEEN DIFFICULT FOR MY AUTO MECHANIC TO DIAGNOSE THE PROBLEM.

THE CAR BUCKS AND STALLS WHILE IN MOTION

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE IDLING, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT, BUT THE FAILURE ALSO RECURRED AT VARIOUS TIMES WHILE DRIVING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM). IN ADDITION, THE CONTACT NOTICED A BURNING ODOR AND THAT THE TRUNK TEMPERATURE WAS VERY HOT. THE LOCAL DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

MY VEHICLE STALLS RANDOMLY AT STOPS. IT HAS HAPPENED SEVERAL TIMES SINCE MY INITIAL REPORT. I TOOK THE CAR TO THE DEALERSHIP THE FIRST TIME IT HAPPENED AND THEY DID NOT FIND ANYTHING. FORTUNATELY THIS TIME WHEN IT HAPPENED, I WAS ABLE TO HOOK UP A HAND HELD COMPUTER TO THE CAR AND GOT THE CODE P1A6F WHICH IS FOR THE GENERATOR CONTROL MODULE. MY PROBLEM IS MY VIN NUMBER WAS NOT UNDER A RECALL WITH THIS EXACT PROBLEM FOR THE SAME YEAR AND MAKE VEHICLE CAMPAIGN 13136.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC (4600 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHEN IN A COASTING MODE(NO ACCELERATOR USE) CAR WILL APPLY BRAKING ALL ON ITS OWN AND WILL NOT RELEASE BRAKING TILL CAR COMES TO A FULL STOP. NO OBJECTS OR CARS ARE ANYWHERE IN FRONT OF THE CAR WHEN THIS HAPPENS. HAS HAPPENED TWICE WHILE GOING AROUND MEDIUM RADIUS CURVES IN THE ROAD. VERY DANGEROUS TO US AND THE OTHER CARS BEHIND US BECAUSE WE GET NO INDICATION THIS IS GOING TO HAPPEN. THIS HAS HAPPENED A COUPLE OF TIMES. THE LAST TIME IS INDICATED BELOW.

The contact owns a 2013 Buick LaCrosse. The contact stated while approaching a traffic light, the vehicle was seized. The contact stated that the check engine and battery warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired but continued to experience failure. The contact was able to drive back to the local dealer and had the battery replaced for a second time. The vehicle was repaired but continued to experience failure. The contact stated she experienced the failure a total of 4 times. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.

TRANSMISSION SHIFTS DOWN BY ITSELF WHEN DRIVING OR SWITCHES GEARS. TOOK TO RICK HENDRIX BUICK IN DULUTH, GA FOR SERVICE AND THEY SAID NOTHING WAS WRONG WITH IT. POWER SHORTLY AFTERWARDS WENT OUT AND I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM. ALSO CHANGE CAR BATTERY BUT IT CONTINUES TO GRADUALLY LOSE POWER AND GIVES OF A TYPE OF BURNING BURNING SMELL

WAS AT A STOP LIGHT GETTING READY TO PULL OFF CAR LOST ALL POWER INCLUDING RADIO, WAS ALMOST REAR ENDED. I WAS ON A CITY STREET. ALSO NO MATTER WHAT TYPE OF WINDSHIELD WIPER I HAVE PUT ON THIS CAR. THEY DON'T SEEM TO KEEP THE WINDSHIELD CLEAR.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS SOME SORT OF AN INTERNAL ELECTRICAL FAILURE WITH THE VEHICLE. THE RADIO AND THE BACK UP CAMERA FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO JOE JOHNSON CHEVROLET (1375 S MARKET ST, TROY, OH 45373, (937) 573-4252) FOR INSPECTION, BUT PROVIDED NO SPECIFIC TESTING AND DIAGNOSIS. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 08/24/17*LJ

IT IS NOT READING THE REMOTE KEY. IT WAS PARKED

INSIDE WE WENT TO DISCUSS TERMS. SALESMAN " THIS VEHICLE IS A CBG/CPO, 2 WARRANTIES, IT'S LIKE BUYING A NEW CAR!" HE INSISTED YOU WON'T BE ABLE TO FIND A LACROSSE TOURING, AND WITH THESE WARRANTIES WE GUARANTEE THIS VEHICLE.ONE OWNER,NO ACCIDENTS. FINANCE MANAGER WASN'T PROFESSIONAL! MY CAR WASN'T DETAILED, & HAD SOME MINOR CHIP'S! SALESMAN SAID, BRING IT BACK. SUNDAY 3/19/2017, I'M READING OVER MY CONTRACT ONLY TO FIND OUT 1ST PAYMENT DUE NEXT DAY. THEN GO LOOK OVER THE CAR LIKE SALESMAN SAID TO SEE WHAT NEEDS TO BE DONE. PAINT CHIPPED ON DOOR, PAINT BADLY CHIPPED ON BUMPER, CLEAR COAT ISSUE'S, FRONT WINDSHIELD ENTIRE TOP BUBBLING, LOOKS LIKE A MANUFACTURER DEFECT, CONSOLE PEELING, WINDSHIELD WIPERS NEED TO BE REPLACED, MOLD ON TOP OF WINDOW FRAMES. IT TOOK (4) APPOINTMENTS/TRIPS TO GET MY VEHICLE IN FOR 1ST SERVICE! 4TH TRIP SUCCESS. THEY HAD SAID VEHICLE FOR A MONTH! WHEN I RECEIVED MY CAR BACK IT HAD MORE DAMAGE THAN WHEN I LEFT IT! NOW "FRONT DRIVER'S SEAT BOTTOM IS TORN, REPAIRS NOT FINISHED! MUST ORDER SEAT COVER AND AGAIN TO COMPLETE REPAIRS. GET MY VEHICLE BACK AGAIN. THEY'VE HAD MY CAR MORE THAN I @ 4TH PYMNT! BOTTOM FRONT OF GRILL BROKEN, SAGGING PAINT IN FRONT, SAGGING PAINT REAR, OVER SPRAY IN DOOR JAM RIGHT PASSENGER, REPLACE "WINDSHIELD WIPERS! TOTAL TRIPS TO DEALERSHIP (8)! OVIOUS THE VEHICLE HAS BEEN IN A ACCIDENT! WHOMEVER WAS DRIVING IT AT THE DEALERSHIP HIDE IT THE DEALERSHIP TOLD ME, "ONE OWNER CAR, NO ACCIDENTS! THIS VEHICLE HAS A NEW RIGHT HEADLIGHT, I ONLY RECENTLY FOUND OUT IT'S HAD (19) SERVICES; IN WHICH (3) WERE FRONT END ALIGNMENTS! BODY SHOP, SAID, NEW HEADLAMP, BROKEN GRILL, SAGGING PAINT, FRONT AND REAR WITH OVER SPRAY "NOT ONLY BAD REPAIRS/PAINTING" VEHICLE HAS BEEN IN A ACCIDENT! THE DEALERSHIP SAID TO ME, THIS IS A OLD CAR, WHAT DO YOU EXPECT! WHEN I PURCHASED IT NEW CAR WITH (3) WARRANTIES THEY WERE SELLING.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE REVERSING, THE POWER STEERING SEIZED AND THE POWER TRAIN WARNING SENSOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

THE POWER STEERING WENT OUT AND THE ELECTRICAL NO POWER 3 TIMES SINCE NOVEMBER 2016

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE HYBRID. AFTER THE VEHICLE WAS SERVICED FOR UNRELATED ISSUES, THE CHECK ENGINE INDICATOR ILLUMINATED THE NEXT DAY AND THE "CHECK THE CHARGING SYSTEM" MESSAGE APPEARED. ADDITIONALLY, THE VEHICLE WOULD SHUT OFF AND RESTART AUTOMATICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

AT 55 MPH THE TRANSMISSION SUDDENLY SHIFTED INTO NEUTRAL AND THE ENGINE RPM INCREASES. LIGHT BREAKING APPLIED WITHOUT OPERATOR. GEARSHIFT LEVER AND GAS PEDAL BOTH UNRESPONSIVE. CONTINUE AT 10 MPH TO GET OFF FOUR LANE, TURN OFF ENGINE AND RESTART FOR NORMAL OPERATION. NO WARNING LIGHTS, DEALER COULD NOT DUPLICATE MALFUNCTION, STATED NO CODES WERE SET.

VEHICLE WILL RANDOMLY MAKE A DOUBLE BONG SIGNAL WITH NO ASSOCIATED WARNING LIGHTS. SOUNDS IS NOT THE SAME AS A SEAT BELT SOUND. WILL OCCUR UNDER VARIABLE CONDITIONS, MOVING STOPPED TURNING, HIGHWAYS, CITY STREETS ETC. HAS BEEN OCCURRING FOR AN EXTENDED PERIOD OF TIME AND CAN OCCUR MULTIPLE TIMES A DRIVING PERIOD. (IE DIFFERENT TIMES YESTERDAY) SOUND APPEARS TO PREDOMINANTLY BE CONCENTRATED ON RIGHT SIDE OF CAR BUT HAS APPEARED TO COME FROM DIRECTLY IN FRONT OF DRIVER POSITION A COUPLE OF TIMES. CONCERNED IT COULD BE A SAFETY CONDITION. UNABLE TO REPLICATE TO DEALERSHIP SINCE OCCURRENCES ARE RANDOM BUT ONGOING .

65 YEAR OLD WIFE DRIVING 70MPH ON I75 IN MICHIGAN WHEN THE POWER STEERING STOPPED WORKING. SERVICE POWER STEERING MESSAGE CAME ON . I HAD TO HELP HER STEER CAR TO A STOP. I DID NOT KNOW IT HAD ELECTRIC POWER STEERING. IT WAS 9PM AT NIGHT. LOOKED FOR LOW FLUID LEVEL. DECIDED TO DRIVE HOME. WHEN CAR WAS RE STARTED THE POWER STEERING WORKED. WIFE DOES NOT TRUST CAR NOW.