2013 Buick LaCrosse

Today is 8.26.2025, I took this car back and left it w/dealership: Let them figure it out! I told them 0ne month after purchase this car is constantly EMPTY with no/Oil. I should not be getting oil changes this often. "Oh, it just burns more Oil and you bought a USED car"...Months later I hear smalls sounds, engine light comes on, then goes away, smoke begans to continue spreading behind the BUMPER building a permanent black spot on bumper! It smells, from time to time, plus car feels sluggish when driving past 50mph almost SCARED it will cut off** Now, I gather my funds that I don't have to SPEND (CASH) no CREDITCARD and I proceed to BELLE TIRE! I am on file within their system. (Receipts) They do what they do... apparently no Leaks. But the car is burning too much oil!! too Fast! "Keep an Eye on your Levels"... hmmm* I also got a MAINTENANCE TUNE-UP on my next visit. So far roughly $2000 has been SPENT towards this VEHICLE (Buick). (New Battery also) plus AAA Cost *I have a Membership* Now time continues to move forward this car KNOCKING,CLOUDS of SMOKE, In the car, Outside the car, Around the Car, thru the vents, PULLING, STAHLING, KNOCKING, CLUNCK,CLUNCK,; EMBARASSING!!! My son and I, Oh no... *We the Meat Inside a Barbecue Grill* DROP OFF/ASAP (pulled over Called AAA). (7/24/2024 - 8/25/2025)Owned this car 1Yr!! I need a New Car they wont give me one...I made every monthly payment On time all by WESTERN UNION (receipts). I go into the same store each month 19th -22nd and PAY. They don't want to TRADE-IN either*

I lost all steering control and lost control

Well the belt tensioner and the hybrid motor Drive Motor Performance and Hybrid Power train Control Module Requested MIL Illumination Yes not just any mechanic can work on the car because of the hybrid system is to much voltage And the check engine light came on the car

On May 7th, I was informed the cause of load roaring noise was due to the failure of 2 front wheel bearing. After the work was completed I was informed both rear wheel bearings would need to be replaced. Four wheel bearings failed simultaneously. Yes the car is parked at the dealership and available for inspection. How was your safety or the safety of others put at risk? Potential for Accidents: Wheel Disengagement: The Buick dealership technician confirmed four wheel bearing needed to be replaced at the same time. One bad bearing would allow me the driver to possibly control the car until it is safely out of traffic. Four failed wheel bearings could cause the driver to lose all control of the vehicle and or the wheels to disengage from the vehicle which has the potential for serious injury or death. A disengaged wheel could fly off and cause harm to other drivers or pedestrians, or the driver themselves could lose control and crash. Yes, the service department at the Buick dealer confirmed four wheel bearings failed on May 7th. Yes I received another inspection from an independent auto repair servicer. No the vehicle has routine maintenance and a state inspection without any warnings of the need for four new wheel bearings.

My vehicles steering column locked up and I could not turn left this issue was recalled on other similar year make and models but my VIN number was excluded from the recall. I can not get a replacement part for it as the part is on back order in the meantime I can not drive this vehicle and have no recourse. I am seeking to get the manufacturer to produce the needed part so I can purchase and install it but they will not tell me when I can expect it it's been over a month and I can drive my car. How can I get some assistance in this matter. Please advise. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's mother owns a 2013 Buick LaCrosse. The contact stated that while her mother was driving approximately 55 MPH, an unknown warning light illuminated, and the steering wheel was difficult to turn in either direction. The contact stated that her mother drove the vehicle to an independent mechanic who was able to retrieve a DTC fault related to a power steering assist failure. The mechanic informed the contact's mother that he was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was unknown.

Power steering locked up. GMC Vacaville ran a scan and confirmed C055C steering gear performance malfunction. There has been a recall on this issue and we are being told our VIN is not a part of the recall. The car has 119489 miles.

The contact owns a 2013 Buick LaCrosse. The contact stated while driving 65 MPH, the display screen failed to respond. No warning light was illuminated. The following day the contact adjusted the mirrors and attempted to start the vehicle, but the vehicle failed to start. The contact waited for several minutes, and the vehicle started. The vehicle was driven to an independent mechanic where it was diagnosed, that the knob on the driver's side view mirror and key immobilizer were causing the failure. A new battery was installed, and the radiator support was cleaned; however, the failure persisted. The vehicle was then taken to the dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.

Power Steering Went out while I was on the Highway. It was all of a sudden, and I had been driving on the highway for at least 2 hours. This caused my steering to be not as controlled, and could have caused a wreck if driving by a less advance and experienced driver. The only time the warning lamp came on was the minute it happened, and when completely out. I had to drive on the highway over an icy pass for another 45 minutes. It was very difficult and stressful. It thankfully did not cause any accidents, or other damage that I am aware of.

The contact owns a 2013 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated, and the steering seized. In addition, the contact stated that a warning indicated a low voltage and the vehicle lost motive power. The contact stated that the vehicle stalled in the middle of a busy road. The contact called the Police to assist with moving the vehicle over to the shoulder of the road. The vehicle was towed to a local dealer; however, the contact was advised to have the vehicle towed to another dealer. The vehicle was towed to the dealer where it was diagnosed with a low voltage Hybrid battery. The contact was informed that the Hybrid battery needed to be replaced to perform a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact contacted a Chevrolet dealer by phone and was informed that the Hybrid battery was no longer in production. The contact stated that the failure had occurred in February 2024, however, the independent mechanic had provided a temporary fix. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the battery was no longer covered under warranty. The contact was informed that the battery had exceeded the warranty period. The failure mileage was approximately 79,000.

Failed component is the passenger airbag presence module. Failure of the presence module compromises the deployment of airbags. Failure of airbag confirmed by Vetter-McGill Chevrolet, Three Rivers, Michigan. Module component failure confirmed by Chevrolet dealer. Passenger airbag warning light prompted appointment with Chevrolet dealer to determine why the passenger airbag warning light was illuminated. Upon inspection and testing,Vetter-McGill determined the passenger airbag presence module failed, rendering the airbags inoperative. They also stated that replacement part is no longer available from GM due to its manufacture being discontinued. How is an auto manufacturer allowed to discontinue a vital safety component, rendering the vehicle undriveable due to potential risk of serious injury, or worse, in the event of a collision?

The contact owned a 2013 Buick Lacrosse. The contact stated while driving at an undisclosed speed, she became aware of a failure with the suspension. The contact stated that front and rear ends of the vehicle were lowered, and the vehicle was drifting. Additionally, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the suspension and electrical system which needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

The bolt that secures the Serpentine belt tensioner unit to the motor block has repeatedly snapped apart leaving the tensioner unit to dangle from the block. Not secured, which causes the belt to dislodge or break (both have happened) the spring is left to flail about as is the tensioner unit since it is no longer connected to the engine block. Not to say where the other half of the bolt could end up. So far each time it snaps in half the other half remains in the block. But the unit is no longer secured to the block. While driving when this occurs makes controling the vehichle unsafe. It loses power and or surges at will. A hope to make it to the side of the road without crashing or causing a crash is an issue. I cannot afford a repair establishment, a family member does my repairs. ... There has been no other inspection of the issue. As for warning lights. No. Everything is fine until the unit is jiggled away from the block after the bolt snaps in half. The force of the tensioner unit action (im assuming) is too much for the bolt - causing it to snap in two. It has occurred 2 times the second was the beginning of Feb 2025 and the first about 9 to 10 months earlier in 2024. The belt has also broken off before but the unit remained attatched to the block that time. I did see on youtube that others have had the bolt snap. Like it is not strong enough for the job it has to perform. Hope u can help

Battery light on no power charging 12v battery from hybdrid

My breaks keep injecting off my 2013 Buick Lacrosse while driving, ruining my break calipers. Have gotten fixed 3 times. Car is currently not able to drive.

Stalls when going up hill or if I stop at stop light and then try to proceed it jerk and go fast and also the display goes out and restart

Driveing on Hwy at 68 mph sudenly lost power stearing and all power to everything could not use windows or open doors cause could not unlock could not even turn hasard lights on very danerous

I went to have this issue taken care of over 3 time and the repair shop gave me a hassle everytime now the car is gifted to my 16 year daughter and I would like for her to drive safely please help Safety Risk A rear toe link fracture may reduce the ability to control the vehicle, increasing the risk of a crash. Remedy Dealers will replace rear suspension toe links and adjuster fasteners.

The first time this happened the power steering service warning light came on after I started the car. I was unable to move or steer the car. After about an hour, I started the car and the light did not come on and the car could be driven. About 2 days later, the same thing happened but the light stayed on. The car was towed to the dealership and after an evaluation it was determined that the steering gear/rack and pinion assembly had to be replaced. (See the uploaded invoice from Thompson Automotive Group and photos of the parts that were replaced.) The car is a 2013 that I purchased in August 2020. The original mileage at that time was 600 miles. When the incident occurred with the power steering, the car had been driven 44,571 miles. The car was purchased from a private owner so there was no warranty, but even without a warranty this type of failure should not have occurred when the car had been driven less than 50,000 miles.

The contact owns a 2013 Buick LaCrosse. The contact stated that while her daughter was driving at 55 MPH, the vehicle began to lose motive power as the parking assist warning light appeared on the instrument panel. The contact's daughter also stated that the vehicle had lunged forward prior to losing power. Additionally, the power locks had started to lock and unlock independently. The vehicle was initially taken to an independent mechanic where a diagnostic test discovered an electrical failure within the vehicle. The contact then had the vehicle towed to a dealer however, the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 151,000.