Buick · LaCrosse · 2014
5
Recalls
62
Complaints
5/5
Safety Rating
The 2014 Buick LaCrosse has 5 recalls and 62 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: electrical system (8 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
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Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
11.8% rollover risk in single-vehicle crash
Safety Features
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Remedy Status
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Remedy Status
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Remedy Status
GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact Buick customer service at 1-800-521-7300. General Motors number for this recall is 14235.
General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from the caliper.
Remedy Status
GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14128.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Remedy Status
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Auto insurance company informed safety regulations due to recalls on this vehicle.
I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module
Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,864, and at the time of registration, it was discovered that the mileage was 84,924. Local authorities had not been contacted.
The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. The contact stated that his wife proceeded to make her way onto the side of the highway and parked the vehicle. The vehicle was towed to a local dealer to be diagnosed and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 79,535.
I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
When i put my car in park it still roles
1. The driver’s door window motor burnt out causing the window switch to smoke. The fuse never failed. The car was diagnosed at the dealership. It is at the dealership now awaiting the purchase of repair parts. 2. I was told that it was a safety issue by the dealership because the switch could have started a fire. The mechanic had it smoking during the diagnosis. He did not want to put it back together until repaired. 3. The dealer was the one that diagnosed it. 4. The problem was not reported to any other agency. 5. There were no warning signs or messages before the motor failed and the switch burned up. I am also have problems with the radio where it doesn’t now shut off when the drivers side door is opened. It also started when the window motor stopped working. I believe that it all related. I will be calling the dealership back to voice that concern as well. I am very lucky that there wasn’t a fire after I keep trying to get the window to roll down.
Malfunction of a cooper CS5 Ultra Touring tire 245/4519. I noticed that the PSI of front drivers tire was low. Put air in tire, one week later the PSI was low again. I was vacationing in the mountains, so I started down the mountain to go to the nears gas station for air. I had driving apex. 2 miles when I heard the sound of a flat tire. I had to pull over on the side of this narrow road and wait for road side assistance. This was very hazardous since my car was in a blind spot to on coming traffic. When I did make it to a tire center, I was told the tire was not repairable because the belt had separated from the tire. Now this morning I have a second tire that needs air. I will get this tire checked immediately. This tires have low mileage on them and the belt should not be separating. Cooper dids to recall this tires. Incident 10/28/2022
The contact owns a 2014 Buick LaCrosse. The contact stated that the driver's side front seat belt cable was fractured. The vehicle was taken to the dealer where it was diagnosed that the driver's side front seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,126.
Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the steering became stiff and before it locked up. The car is currently parked and waiting to be towed to a dealership for repair. 2014 Buick LaCrosse with 67,000 +/- miles and my last Buick purchase.
The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 10 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The vehicle was towed to a local dealer who diagnosed the vehicle with electronic power steering rack failure. The vehicle was then towed to an independent mechanic and was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,300.
The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 55 mph, the power steering suddenly failed, and the steering wheel became very difficult to turn in either direction. During the failure, the power steering warning message had displayed. The vehicle was towed to an independent mechanic who reprogrammed the power steering module however, the failure recurred. The vehicle was then towed to the local dealer who reprogrammed the power steering module again however, the failure persisted. The contact was then advised that the power steering system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
SERVICE SIDE DETENTION MESAGE IS ON,.OTHER DASH LIGHTS ARE BEING AFFECTED,SIGNAL LIGHTS AREN'T WORKING HALF THE TIME AND CAR WON'T SHUT OFF
VEHICLE HAS 112,000 MILES, ATTEMPTED TO REPLACE THE TIRES & WAS TOLD THAT THE WHEELS ARE NO GOOD, THE CHROME IS PEELING, THEREFORE WHEN THE OLD TIRES WERE REMOVED, THE CHROME FELL OFF, THEREFOR WHEELS WON'T HOLD AIR! DEALER INSPECTED & TOLD ME IT'S OUT OF WARRANTY & THE COST WOULD BE 4600,00. I'M TOLD THIS IS VERY COMMON WITH THESE WHEELS! DEALER IS JIM CURLEY, LAKEWOOD, NJ. HAD A SECOND TIRE SHOP LOOK AT THE WHEELS & THEY CONFIRMED THIS PROBLEM EXISTS WITH THESE WHEELS!
GM USED MAGNETIC RIDE CONTROL FRONT AND REAR SHOCKS IN THIS 2014 MODEL YEAR BUICK LACROSSE. THEY HAVE FAILED, SEIZED UP AT 63,000 MILES. DUE TO THE FAILURE OF THE SHOCK (STIFFNESS) THIS WILL LEAD TO UNDUE DAMAGE TO TIRES, RIMS, STEERING AND SUSPENSION COMPONENTS WHICH IN TURN COULD LEAD TO CATASTROPHIC MECHANICAL FAILURES, PROPERTY DAMAGE AND BODILY INJURIES. REPLACEMENT COST IS CLOSE TO $4000 WITH OEM PARTS.
Our steering went out on Interstate 65 while traveling about 70 miles per hour. We were near an exit and I was able to pump my brakes and get off without causing an accident that could have caused a multiple pile-up, injuries and potential deaths. The problem was diagnosed and repaired by a GM Dealership. The car was towed directly for repair—no manufacturer (other than GM repair), police or insurance representative was involved. A message saying “Power steering assist needs service” appeared on the dash 5 to 8 seconds before the steering went out.
The contact owns a 2014 Buick Lacrosse. The contact stated that while driving 70-75 mph, the steering wheel popped up to the dashboard and became inoperable, however, the contact was able to exit the highway. The power steering assist service message was displayed. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the power steering housing and power steering gear needed to be replaced. The contact mentioned that she was concerned about driving the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 49,660. Consumer stated steering wheel wouldn't move.*JB
POWER STEERING WENT OUT WHILE ON THE FREEWAY, CHECK POWER STEERING LIGHT CAME ON.
CAR IN MOTION ON CITY STREET CAME TO A STOP AT A TRAFFIC LIGHT AND CAR SHUT DOWN WHEN TRIED TO PUT GAS PEDAL IT MADE A LOUD NOISE AND DID NOT WANT TO START UP BUT FINALLY STARTED. THIS IS ON GOING FOR MONTHS AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG.
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT BOTH REAR DRIVER AND PASSENGER SIDE SEAT BELTS DO NOT RETRACT UPON DEPRESSION OF THE BRAKE PEDAL. THE CONTACT CALLED SPITZER CHEVROLET COMPANY( 7111 SUNSET STRIP AVE NW, NORTH CANTON, OH 44720) WHERE SHE INFORMED A SERVICE MANAGER ABOUT THE FAILURE. SHE WAS TOLD THAT A REPRESENTATIVE WOULD CALL HER BACK, SHE NEVER RECEIVED A CALL BACK. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND AGAIN WAS INFORMED THAT A REPRESENTATIVE WOULD CALL BACK AND AGAIN SHE DID NOT RECEIVE A CALL BACK. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Showing 1–20 of 25 complaints
The 2014 Buick LaCrosse has 5 recalls recorded by NHTSA.
NHTSA has received 62 owner-reported complaints for the 2014 Buick LaCrosse.
The 2014 Buick LaCrosse received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2014 Buick LaCrosse are electrical system (8 reports), steering (8 reports), unknown or other (5 reports).
Yes. NHTSA has 5 recalls on record for the 2014 Buick LaCrosse. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.