2009 Cadillac Escalade Complaint Log

The contact owns a 2009 Cadillac Escalade. The contact stated that while starting the vehicle, the battery was drained. The contact called AAA, who had installed the battery incorrectly. The battery was replaced. While driving at undisclosed speeds, the vehicle started to shake. The vehicle lost motive power with several unknown warning lights illuminated. The vehicle was taken to the local dealer, who determined that the system needed to be reset, and the vehicle was working as designed. The failure persisted. The vehicle was taken to an independent mechanic who determined that the cylinder head was cracked, and the air compressor needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 180,000.

After driving car all day off and on, it suddenly went into limp mode. Multiple misfires. Service traction t control and service stabilitrak warnings. Engine light flashing. Car had oil. Replaced oil pressure sensor. Replaced spark plugs. Wires. And coils. Will not clear misfire and won’t go out of limp mode. $7500 fix. This is ridiculous. I have heard of 15 others with the same issue.

Low oil pressure causing engine failure, suspension issues constantly, limp mode won’t go off

Lifter failure resulting in a bent pushrod, camshaft, and piston damage. The engine was very dirty like the oil changes were neglected. I always changed the oil in 5,000 mile increments or less depending on driving conditions. The owners manual and oil filler specifies Mobil 1 5W30 oil. When I was working I always had the shop next door change the oil with Mobil 1. After I retired in 2019, I had the nearby GM dealer change the oil. I was unaware that they were substituting DEXOS oil which is not what the owners manual or fill cap specifies for this vehicle. This resulted in premature engine failure. With DEXOS you could be getting oil that is inferior to Mobil 1 full synthetic. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Observed information on dashboard stating service Air Bag...it was told that my car has a Takarta brand air bag ..is there a recall for this airbag ? If so can I be sent a notification..

N/A

The contact owns a 2009 Cadillac Escalade. The contact stated while driving 35 MPH, the vehicle was shuddering with an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact pulled over and turned off and restarted the vehicle. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was notified of an engine misfire due to a faulty camshaft sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.

 For approx. the past 6 months, the radio has been cutting out several times during my daily commute. On occasion, a message would appear saying Stabilitrack is off. Saturday, it cut out and stayed off for more than 30 minutes and did it several more times. Everytime the radio cuts out, the door locks started locking and unlocking on their own, the air conditioning, cooled front seats, and defrost turns on and the seats the airbag off light came on, and a warning message saying service stability system came on, plus the engine was revving without power and I was worried I was going to lose all electrical and control, so I pulled off the We have ran several diagnostic but found no error code messages and nothing wrong with the vehicle. When I was talking to them, the system was acting normally. I have taken the car to the dealership and my local family mechanic shop. We have paid extensively to change the grounding wire, battery, cables, fuses and other grounding components to resolve this issue. It is very dangerous and has caused my family to jerk and sometimes be hit in the process. It has died on the highway and creates an extreme possibility for accident to others, if this continues to occur. I typically would not reach out in this manner and I would just replace the vehicle, but through further research, others have also had this problem, reported it on the Cadillac forum and we have not been added to the previous electrical recall or gotten resolutions. This is my last resort before this becomes a fatality for some owner.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308, (623) 455-6910) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REQUESTED THAT THE VEHICLE NOT BE DRIVEN UNTIL REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2009 CADILLAC ESCALADE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT IMPACT WHICH RESULTED IN THE CONTACT LOSING CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. NO FURTHER DETAILS WERE AVAILABLE IN REGAURDS TO THE CRASH. THE CONTACTS WIFE WHO WAS SEATED IN THE FRONT PASSENGER SIDE SUSTAINED WHIPLASH AND DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO (WHITMORE'S WRECKER SERVICES INC 600 W GREENWOOD AVE, WAUKEGAN, IL 60087 (847) 623-7080). UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

WHILE DRIVING THE BLIND SPOT INDICATOR FAILS INTERMITTENTLY.

I HAVE THREE SEPARATE SITUATIONS WITH MY 2009 CADILLAC ESCALADE PLATINUM. THE UPPER DASH CLOSER TO THE WINDOW IS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDE. ALSO THE CADILLAC ESCALADE WOODGRAIN SIGN LOCATED ON THE PASSENGER SIDE DASHBOARD IS CRACKED AS WELL. IS THIS A DEFECT? MY VEHICLE IS TYPICALLY STORED IN THE GARAGE BUT YET AND STILL MY DASHBOARD IS CRACKED. LASTLY, I RECEIVED A LETTER FROM CADILLAC REGARDING THE RECALL/REPLACEMENT AIRBAGS BACK IN 2015. I CALLED LINDSAY CADILLAC OF ALEXANDRIA TO SCHEDULE A REPLACEMENT; HOWEVER, THEIR RESPONSE IS THERE NO AIRBAGS AVAILABLE. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. *TR

COMPLETE Submitted on: Thu Jan 06 2022 Claim number: [XXX] Residential zip code: [XXX] Residential state: MO ITEM 1 Brand & model: Safeco claims Age of item: 55.00 Original price: 185055014 Description: Jennifer Steele Condition: below average Note: ITEM 2 Brand & model: Identity theft investigation Age of item: 43.50 Original price: 63051 Description: Cyber scout Condition: above average Note: ITEM 3 Brand & model: 4023 fawn hollow drive Age of item: 30.50 Original price: 46414319 Description: Sabrina Köhler Condition: average Note: ITEM 4 Brand & model: 5571 Cheryl’s Age of item: 20.92 Original price: 137783 Description: GMC pick u Condition: new Note: ITEM 5 Brand & model: House spawn towel Age of item: 63.00 Original price: 631271888 Description: CN 2402/Moep 12/08 Condition: new Note: ITEM 6 Brand & model: Chesterfield airport road Age of item: 37.00 Original price: 3148492888 Description: National security committee Condition: new Note: [XXX] Age NCY in C K R IN HARLEY DAVISON GRAND IS RD SA IN TL O U I SMO ITEM 7 Brand & model: GMC Denali truck Age of item: 13.00 Original price: 327161312 Description: 1500serria Condition: below average Note: New tires replaced many upgrades

THE TRUCK WAS STATIONARY AND OIL AND POWER STERING FLUIDS WAS ON MY CARPORT. I HAVE CHECKED FOR PROBLEMS ON THE INTERNET AND MORE THAN A FEW IS HAVING THE SAME PROBLEMS WITH THE SAME SUV.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TAYLOR MOTORS, INC. (2525 CHURN CREEK RD, REDDING, CA 96002; (530) 410-6816) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE BY GM I HAVE AN AIRBAG RECALL WITHOUT SOLUTION. WE HAVE NO EXPLOSION OR INJURIES YET.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE AT A STOP LIGHT, THE VEHICLE SEIZED. IN ADDITION, THE VEHICLE FAILED TO START ON OCCASION AND THE CHECK ENGINE INDICATOR HAD BEEN ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO EARNHARDT BUICK GMC (6501 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, 702-951-8200), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 209,000.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHEN THE VEHICLE WAS PURCHASED ON MARCH 14, 2019, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *BF*JB

LOST ALL POWER STEERING WHILE DRIVING WITHOUT ANY WARNING FROM THE ERROR CODE SYSTEM. COULD HAVE BEEN A FATALITY OR CAUSED ONE.I WAS DRIVING ON A TWO LANE ROAD AT APPROXIMATELY 35 MPH. THIS VEHICLE HAS ELECTRONIC POWER STEERING. I HAVE THE REPAIR INVOICE AND THAT UNIT WAS CORRODED.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 40 MPH ON AN OFF RAMP, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL SEIZED MOMENTARILY. THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT. MOMENTS LATER, THE FAILURE WAS CORRECTED AND THE STEERING WHEEL OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

THE DASHBOARD ON MY CADILLAC ESCALADE IS STARTING TO SHOW MORE CRACKS THAN BEFORE. WANT TO FILE A COMPLAINT ON THI ITEM.

TAKATA RECALL GENERAL MOTORS HAS NOT PROVIDED THE REPLACEMENT PART TO THE DEALERSHIPS. I CANNOT GET MY CAR REPAIRED, THE SERVICE DEPARTMENTS SAY THERE'S NOTHING THEY CAN DO. IF THERE IS NO REPLACEMENT I'D RATHER HAVE THE AIRBAG REMOVED THAN TO RUN THE RISK OF EXPLOSION. I LIVE IN A HOT AND HUMID CLIMATE, WHICH IS ESPECIALLY VULNERABLE. THERE MUST BE AN URGENT REPAIR INITIATIVE.

TAKATA RECALL CAR WAS RECALLED IN MAY 2016. REPLACEMENT PARTS ARE STILL UNAVAILABLE.THIS IS AZ WHICH IS ZONE B OF THE RECALL DUE TO HIGH TEMPERATURES

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL AND SERVICE STABILITY RACK WARNING INDICATORS KEPT RANDOMLY ILLUMINATING. ALSO, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON TO RESET THE COMPUTER SYSTEM; HOWEVER, THE WARNING INDICATORS CONTINUED FLASHING. AN UNKNOWN DEALER DIAGNOSED THAT THE SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING ON A RESPONSE. THE VEHICLE WAS RECEIVED AS A TRADE-IN FROM A 2004 CADILLAC ESCALADE THAT EXHIBITED THE SAME FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING 20 MPH, THE TRANSMISSION SEIZED AND THE VEHICLE JERKED. IN ADDITION, WHILE THE VEHICLE WAS IN THE PARK POSITION, THE RPMS ACCELERATED RAPIDLY WITHOUT WARNING AND THE VEHICLE ACCELERATED RAPIDLY. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM OF THE HYBRID SYSTEM AND BATTERY CAUSED THE FAILURE. FURTHERMORE, FAMILY TRUCKS AND VANS OF DENVER COLORADO WAS NOTIFIED OF THE FAILURE AND FURTHER DIAGNOSED THAT THE OIL PRESSURE SWITCH AND BRAKE PEDAL WERE FAULTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 158,389.

THERE WAS A SYMBOL SHOWING ON THE DASHBOARD ABOUT THE AIRBAG. ALSO A SYMBOL TO CHECK THE SUSPENSION OF THE VEHICLE AND THE STEPS WONT COME OUT NO MORE OF THE DOORS

TRANSMISSION DOWNSHIFTS HARD AT ABOUT 20MPH, GOING FROM SECOND TO FIRST. INITIALLY ONLY OCCURRED AT THIS SCENARIO HOWEVER IT IS OCCURRING AT NORMAL SHIFTING UP AND DOWN. HAD A 2008 THAT EXPERIENCED THE SAME DOWNSHIFTING PROBLEM. VEHICLE HAS ABOUT 165K MILES AND HAS NOT BEEN USED FOR HAULING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR THE DEALER (KEN BATCHELOR CADILLAC, 11001 INTERSTATE 10 PKWY, SAN ANTONIO, TX 78230) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PARTS ARE NEVER AVAILABLE. EVERY TIME I GO TO MAY DEALERSHIP (KEN BACHALOR CADILLAC, SAN ANTONIO, TX) THEY ALWAYS TELL ME THEY NEVER HAVE THE PART(S) TO MAKE THE REPAIR. THIS HAS BEEN GOING ON FOR GOING ON 2 YEARS.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V154000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 89,000.

MY VEHICLE STOPPED UNEXPECTEDLY ON THE FREEWAY WHILE DRIVING. I HAD MY WIFE AND 3. KIDS IN THE CAR. I DRIFTED THEN PUT THE CAR IN PARK WHILE MOVING AND RESTARTED IT. MY WINDSHIELD WIPERS DO NOT STAY ON THEY WIPE ONCE THEN SHUT OFF.

TAKATA RECALL GM IS NOT PROVIDING REPLACEMENT AIRBAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. MY WIFE DRIVES THIS VEHICLE DAILY WITH OUR TWO CHILDREN. THE AIRBAG LIGHT HAS RANDOMLY COME ON AND OFF FOR THE PAST 2 YEARS. NOW IT IS PERMITTEDLY ON, WITH THE 'SERVICE AIRBAG' ALSO ON THE INFORMATION CENTER. AS A SAFETY ISSUE WE FILL THIS NEEDS TO BE ADDRESSED IMMEDIATELY, WHICH I'M SURE HAS BEEN EXPRESSED BY MANY OTHERS WHO HAVE THIS PROBLEM.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DOSSETT BIG 4 BUICK GMC CADILLAC, 628 S GLOSTER ST, TUPELO, MS 38801) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE HAVE BEEN RECEIVING LETTERS ABOUT THE TAKATA AIRBAG RECALL & I ALSO HAVE THE CARFAX APP THAT STATES THE RECALL & ALSO THE AIRBAG LIGHT CAME ON. WE TOOK THE CAR TO THE LOCAL DEALER AFTER THEY TOOK OUR APPOINTMENT TO REPAIR THE AIRBAG THEN THEY KEPT THE CAR ALL DAY TO GET A CALL THAT THERE IS NO FIX FOR THE AIRBAG THEREFORE THEY CAN'T TURN THE AIRBAG LIGHT OFF EITHER. WE REALLY NEED TO SELL THIS CAR AS WE HAVE A HIGH PAYMENT & WE NEED TO REDUCE OUR MONTHLY PAYMENTS. THIS IS HARD TO DO WHEN THE AIRBAG LIGHT IS ON. MY HUSBAND HAD BEEN DEALING WITH MANY MANY PEOPLE, SUPERVISORS, GM ETC & NOBODY SEEMS TO WANT TO HELP. (INTERESTING THAT MY BROTHER HAS THE SAME RECALL ON HIS LINCOLN & HE'S IN A RENTAL CAR). WE ARE TAKING A LIFE THREATENING RISK EVERY TIME WE DRIVE THIS CAR AS THERE IS SOMEONE ALWAYS IN THE PASSENGER SEAT WHETHER IT'S ONE OF OUR KIDS, OURSELVES OR ANOTHER FRIEND ETC.

THE AIR BAG HAS NOT BEEN RELACED. GOING ON 2 YEARS SINCE THE RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE OBAUGH CHEVROLET BUICK GMC, 410 LEE JACKSON HWY, SUITE A, STAUNTON, VA 24401, (540) 324-4449) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT ATTACHED RECALL NOTICE. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CREST CADILLAC (LOCATED AT 6280 STATE HWY 121, FRISCO, TX 75034, 469-919-5551) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE REAR DOORS DO NOT LOCK AND UNLOCK WITH REMOTE, MUST BE DONE MANUALLY.

TAKATA AIRBAG INFLATORS RECALL WERE RECEIVED BY ME SINCE MAY 2016. I HAVE BEEN CHECKING WITH THE DEALERSHIP SINCE THEN AND AM TOLD THEY DO NOT HAVE THE PARTS OR ARE UNAWARE OF WHAT TO FIX AS NOTHING IS ON THEIR BULLETIN ADVISING THEM WHAT TO DO. I AM UNABLE TO GET THE RECALL SCHEDULED DUE TO THIS, AND AM CONCERNED THAT BY BEING UNABLE TO HAVE THE RECALL TAKEN CARE OF, PRESENTS A LIFE THREATENING SITUATION AND DAILY DANGER TO ME WITH DRIVING ON THE ROAD WITH DEFECTIVE AIRBAGS.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE THE CRUISE CONTROL WAS ACTIVATED, IT WOULD SUDDENLY FAIL WHEN THE CONTACT ACTIVATED ANOTHER ELECTRICAL DEVICE IN THE VEHICLE. THE FAILURE RECURRED TO THE POINT THAT THE CRUISE CONTROL NO LONGER OPERATED AT ALL. ALSO, WHILE DRIVING OVER A SPEED HUMP OR ANY OTHER BUMP IN THE ROAD, THE WINDOWS WOULD ROLL UP OR DOWN WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MIILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SIDE AND REAR AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE AIR BAGS WERE REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING AT AN UNKNOWN SPEED AND ALSO WHILE IN PARK, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE "SERVICE STEERING" MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SERIAL DATA GATEWAY MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART DISCONTINUITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE PART WAS NO LONGER IN PRODUCTION. THE FAILURE MILEAGE WAS 138,000.

I WAS INFORMED BY A GM DEALER THAT THERE WAS A "BULLETIN" AFFECTING THESE VEHICLES THAT HAVE THE ISSUE OF THE SEAT WARMERS AND COOLING SYSTEM TO MALFUNCTION. I WAS TOLD THAT THE MODULE NEEDS TO BE REPLACED AND THE HARNESS WAS "FRYED", LEADING ME TO BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM WHICH TO ME SOUNDS AS THOUGH A FIRE OR SOME BURNING EVENT OCCURRED. THE REPAIR COST WAS $990 AND I CALLED GM FOR ASSISTANCE. I WAS TOLD THAT YES, IN FACT THERE WAS A BULLETIN ON THESE VEHICLES HOWEVER MINE WAS NOT INCLUDED.SOUNDS TO ME AS THOUGH THERE IS A POTENTIAL SERIOUS ISSUE HERE THAT COULD CAUSE A FIRE OR OTHER PROBLEM FOR OTHER OWNERS WHO ARE NOT PART OF THE "BULLETIN". IN TERMS OF DESCRIBING THE PROBLEM, THE SEAT HEATING AND COOLING JUST STOPPED WORKING ALTHOUGH THE LIGHTS INDICATING THEY WERE WORKING WERE STILL ILLUMINATED.

REAR PASSENGER LOCK DOES NOT UNLOCK FROM KEY OR BUTTON MUST BE DONE MANUALLY.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DOOR HANDLES ON BOTH REAR DOORS FRACTURED AFTER A FAILED ATTEMPT TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.

MY WIFE WAS GOING TO A DOCTOR'S APPOINTMENT WITH OUR 1 YEAR OLD CHILD. WHEN SHE ARRIVES SHE NOTICED THE POWER-ASSISTED STEP DID NOT UNFOLD WHEN SHE OPENED HER DOOR, AS IT NORMALLY DOES. WHEN SHE RETURNED FROM HER APPOINTMENT AND GOT IN THE CAR IT THE POWER-ASSISTED STEP OPENED NORMALLY. AFTER MAKING HER FIRST TURN OUT OF THE STREET SHE HAD PARKED ON, THE NAVIGATION CD STARTED EJECTING AND INSERTING ITSELF AUTOMATICALLY, ALL OF DOORS WERE LOCKING AND UNLOCKING, THE LIGHTS ON THE INSTRUMENT PANEL AND CENTER CONSOLE WERE FLICKERING, POWER STEERING WAS LOST, AND THE CAR STALLED. SHE MANAGED TO VEER OVER, TURN THE KEY OFF, AND CALLED ME. I TOLD HER TO PUT THE CAR IN PARK AND TRY TO RESTART. IT STARTED FINE AND SHE CAREFULLY DROVE BACK HOME. I DROPPED THE CAR OFF AT MY LOCAL MECHANIC AND THEY STATED THERE WERE MULTIPLE WELL-DOCUMENTED BULLETINS ON THIS ELECTRICAL FAILURE HAPPENING AND THAT THE DEALERSHIP WOULD BE BEST SUITED TO REPAIR THE ISSUE. I THEN TOOK IT TO THE DEALERSHIP AND THEY STATED THEY HAD TO REPLACE THE POSITIVE AND NEGATIVE TERMINAL CABLES TO THE BATTERY. THIS COULD HAVE BEEN A MUCH WORSE SITUATION IN WHICH MY WIFE OR CHILD WAS PERMANENTLY INJURED OR KILLED. IMAGINE IF THIS HAD OCCURRED ON A HIGHWAY - CAR STALLING AND LOSING POWER STEERING. THIS MATTER NEEDS TO BE ADDRESSED AS IT SEEMS TO BE A COMMON THEME FOR THIS MAKE AND MODEL. DO NOT WAIT FOR A FATALITY TO OCCUR. *TR

I RECENTLY PURCHASED A PRISTINE 2009 CADILLAC ESCALADE WITH ONLY 38,000 MILES AND SIGNED UP FOR ANY AND ALL RECALLS RELATED TO THAT YEAR VEHICLE, UNFORTUNATELY, SOMEONE ON YOUR END, ISOLATED ME TO "TIRE RECALLS". PLEASE "ADJUST" YOUR FILES ACCORDINGLY TO ANY AND ALL RECALL ISSUES. THANKS. YOUR SCREWED UP FORM REFUSES TO ALLOW ME TO SEND IT TO YOU, AS YOU WANT ME TO INDICATE A PARTICULAR AFFECTED PART OR PARTS. I HAVE SHOWN THREE DIFFERENT PARTS AND IT KEEPS GETTING REFUSED, SO WHAT EVER PARTS I SHOW ARE NOT APPLICABLE, BUT ONLY INCLUDED TO BE ABLE TO SUBMIT MY FORM ON YOUR CRAZED WEB SITE

WHILE DRIVING THE VEHICLE IT STALLED AND WOULD NOT GO. I HAD TO TURN IT OFF AND START IT AGAIN I WAS ABOUT TO PULL OUT IN MAJOR TRAFFIC AND THIS COULD HAVE BEEN BAD. THEN AGAIN IT HAPPENED WHILE DRIVING I WAS ABLE TO TURN OFF AND START AGAIN. IT ALSO HAD ELECTRICAL ISSUES THAT GAVE ERROR CODES. I BROUGHT IT IN THE CADILLAC DEALERSHIP WITH 30000 MILES ON IT BUT WAS TOLD IT WAS NOT COVERED UNDER WARRANTY OR UNDER A RECALL. WHILE LOOKING UP THE ISSUES ONLINE THERE IS A RECALL FOR THIS EXACT SAME PROBLEM BUT DID NOT INCLUDE MY VIN # I THINK THE RECALL NEEDS TO BE EXPANDED BEFORE SOMEONE IS KILLED IN AN ACCIDENT.