There are 24 owner-reported engine complaints for the 2004 Cadillac SRXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
2004 Cadillac SRX had emissions recall work completed in 2008. Since that time GM and Cadillac have had numerous recalls in subsequent model years with the same issue. Emissions problems have reoccurred. The problem is actually not being fixed if it keeps reoccurring. This affects the air we breathe. Vehicle has been inspected.
The contact owns a 2004 Cadillac SRX. The contact stated that while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel system was faulty, a yaw sensor was faulty, and a battery sensor was faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 156,000.
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE WOULD STALL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ON SOME OCCASIONS, ALL THE WARNING INDICATORS WOULD ILLUMINATE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AFTER A FEW MINUTES OF DRIVING. THE VEHICLE WAS TAKEN TO CHEVROLET OF GOLDSBORO (3300 US 70 BYPASS EAST, GOLDSBORO, NC 27534, (919) 751-2200) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
AC COMPRESSOR FROZE WHEN I TURNED THE AC ON. THIS IN TURN SNAPPED MY SERPENTINE BELT AND MY CAR BROKE DOWN. REPLACED SERPENTINE BELT ($150) AND AC COMPRESSOR ($500) WAS REPLACED ALONG WITH CONDENSER ($200). *JS
WHILE DRIVING ON CALIFORNIA FREEWAY, ENGINE LOST POWER AND COULDN'T BE RESTARTED. MECHANIC SAYS THAT TIMING CHAINS BROKE CAUSING CATASTROPHIC, IRREPARABLE DAMAGE TO ENGINE AND PISTONS. APPARENTLY, CADILLAC SRX OWNERS HAVE FREQUENTLY COMPLAINED OF TIMING CHAIN ISSUES, BUT GM HAS NOT RECALLED THESE VEHICLES. LOSING ENGINE POWER ON A FREEWAY IS A VERY DANGEROUS SITUATION. *TR
TL*THE CONTACT OWNS A 2004 SRX CADILLAC. THE CONTACT STATED THE VEHICLE STALLED WHILE MAKING A RIGHT TURN AND THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT INDICATED THE FAILURE WAS CAUSED BY THE THROTTLE BODY. THE THROTTLE BODY WAS REPLACED; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 88, 0000.
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY STALLED. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE PCM WAS REPAIRED. AFTER 2,000 MILES, THE ENGINE LOCKED UP AND STALLED AGAIN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED WHEN BRAKING TO A COMPLETE STOP, THE VEHICLE WOULD LOSE POWER AND HESITATE TO ACCELERATE. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY TWICE, THE POWER CONTROL MODULE WAS REPLACED AND REPROGRAMMED AND THE BODY GASKET WAS ALSO REPLACED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER FILED A COMPLAINT FOR THE CONTACT BUT WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 56,815. UPDATED 11/15/10 *CN UPDATED 11/24/10
I PURCHASED THIS CERTIFIED VEHICLE IN 2007 WITH 35,000 MILES MY ENGINE LIGHT HAS BEEN COMING ON SINCE 12/08 I WENT TO HE DEALERSHIP ON SEVERAL OCCASIONS AND THE TOLD ME IT WAS MY GAS CAP OR ONETIME THEY SAID IT WAS MY OIL THAT NEEDED TO BE CHANGED. I CONTINUOUSLY HAD THIS PROBLEM BRINGING MY VEHICLE BACK AND FORTH TO GET REPAIRED AND MY ENGINE LIGHT IS STILL ON AND NOW I HAVE A PROBLEM WITH MY ENGINE WHERE THE DEALERSHIP ADVISED ME NOT TO DRIVE MY VEHICLE. *TR
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE EXITING FROM THE LIFTGATE OF THE VEHICLE, THE CONTACT SUSTAINED A SEVERE BURN FROM THE TAIL PIPE. SHE SOUGHT MEDICAL ATTENTION WITH A PHYSICIAN. THE ELONGATED TAIL PIPE EXTENDED PAST THE BUMPER OF THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO AN AUTHORIZED DEALER. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 35,393.
WHEN REACHING INTO THE TAILGATE, YOUR LEGS ARE FREQUENTLY BURNT IF YOU COME TOO CLOSE TO THE TAILPIPES THAT PROTRUDE FROM UNDER THE VEHICLE. *TR
2004 CADILLAC SRX. 40,000 MILES, 3 YEARS OLD. 1. 12-2006 - LOUD NOISES WHEN VEHICLE WAS IDLING. ENTIRE EXHAUST SYSTEM REPLACED. 2. 4-23-2007 - CHECK ENGINE LIGHT CAME ON. CAR THEN BEGAN ACCELERATING ON ITS OWN. REPLACED THE THROTTLE POSITION SENSOR. 3. 6-21-2007 - ENGINE WOULD NOT ACCELERATE BEYOND 20 MPH. SERVICE ENGINE SOON LIGHT CAME ON. TOOK CAR IN, IT WOULD NOT DUPLICATE PROBLEM, WAS NOT FIXED. 4. 6-29-2007 - PICKED CAR UP. NOTICED FUEL GAGE WAS NOT WORKING. ADVISED THEY DID NOT KNOW WHAT CAUSED FUEL GAGE TO NOT WORK, AND WAS NOT RELATED TO THE SERVICE ENGINE MESSAGE ON 6-21-2007. REPLACED THE FUEL SENSOR. THEY DAMAGED THE FUEL HOSES, ENDED UP NOT GETTING VEHICLE BACK UNTIL FRIDAY, 7-6-2007. 5. 7-12-2007: THE CHECK ENGINE LIGHT CAME ON AGAIN, VEHICLE STARTED ACCELERATING ON ITS OWN (SIMILAR TO 4-23-2007 ISSUE). TOOK CAR BACK, VEHICLE WAS ACCELERATING WHILE IT CHECKED IN, ALSO STRANGE ODOR COMING FROM CAR. REPLACED THE THROTTLE POSITION SENSOR (SAME AS REPLACED 4-23-07). 6. 8-3-2007: THE ?SERVICE ENGINE SOON? MESSAGE APPEARED ON THE DRIVER SCREEN AND CAR AGAIN FAILED TO ACCELERATE. DROVE CAR TO SERVICE AND LEFT IT ON SO THAT THEY CAN HOOK IT UP TO THE COMPUTER IMMEDIATELY. DISCUSSED THAT IT MAY BE TIME TO SEND THIS VEHICLE BACK TO MANUFACTURER. SERVICE MANAGER IS AWARE OF OUR CONCERNS ? VEHICLE IS NOT RELIABLE. 9. 8/6/07: THEY CALLED AND ARE GOING TO REPLACE ONE OF THE ENGINE COMPUTERS TODAY (THE ECM). THEY ARE THEN GOING TO DRIVE IT AROUND TO BE SURE THAT TAKES CARE OF IT. 8/9/07: PICKED UP VEHICLE, SEEMS TO BE WORKING FINE - TIME WILL TELL. IF THIS DOES NOT TAKE CARE OF IT, WE WILL BE ASKING THE DEALER TO CONTACT THE MANUFACTURER AND ASK THEM TO PURCHASE THE VEHICLE BACK FROM US. *TR
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE ENGINE STALLED WITHOUT WARNING AND CAUSED ANOTHER VEHICLE TO CRASH INTO THE VEHICLE. THE VEHICLE WAS ABLE TO RESTART A FEW MINUTES AFTER THE CRASH. THE DEALER AND MANUFACTURER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER HAD THE VEHICLE INSPECTED BY A CADILLAC SPECIALIST WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER UPDATED THE COMPUTER FOUR TIMES, BUT THE ENGINE CONTINUED TO STALL. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOSS OF ALL VEHICLE POWER, AND THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED.
MY 6 YEAR OLD DAUGHTER WAS GETTING HER BACKPACK OUT OF THE BACK AND LEANED UP AGAINST THE EXHAUST PIPE AND RECEIVED 2ND DEGREE BURNS ON HER UPPER THIGH. SHE IS NOW 8 YEARS OLD AND HAS A PERMANENT SCAR ON HER UPPER THIGH. SHE HAS BEEN BRANDED FOR LIFE. SHE HAS A SCAR THAT IS A CIRCLE FROM THE EXHAUST PIPE. THE DOCTOR SAID BECAUSE OF THE SEVERITY OF THE BURN, SHE WILL ALWAYS HAVE THE SCAR SINCE IT DAMAGED HER SKIN. I CONTACTED CADILLAC DIRECTLY AND ASKED THEM TO CORRECT THE PROBLEM. UNFORTUNATELY THEY HAVE NOT. *TR
DT: THE CONSUMER STATES THAT THE TAIL PIPE STICKS OUT FROM THE BUMPER THREE QUARTERS OF AN INCH ON HIS 2004 CADILLAC SRX. THE CONSUMER CONTACTED GM AND THEY TOLD HIM THAT WAS THE WAY IT WAS MANUFACTURED. THE CONSUMER BURNED AND HIS DAUGHTER BURNED THEIR LEGS ON THE TAIL PIPE. *AK *JB
EXHAUST PIPE SO HOT AFTER DRIVING THAT IT BURNED MY KNEE WHEN BRUSHED AGAINST IT TAKING ITEMS OUT OF REAR STORAGE AREA. 2004 SRX CADILLAC
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 5 MPH OR GREATER, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE DEALER STATED THAT THE BATTERY CAUSED THE FAILURE AND THEY REPLACED THE BATTERY. APPROXIMATELY EIGHT MONTHS LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THE BATTERY CAUSED THE FAILURE AND REPLACED IT A SECOND TIME. APPROXIMATELY THREE MONTHS LATER, THE FAILURE OCCURRED AGAIN. SHE WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, HOWEVER, THEY REPLACED THE CRANK SHAFT SENSOR. THE FAILURE CONTINUES TO PERSIST. AS OF SEPTEMBER 24, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 70,580.
WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER MANAGED TO RESTART THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
MY DAUGHTER WAS BURNED TWICE BY THE TAILPIPE ON THE 2004 SRX. THE FIRST TIME I CALLED CADILLAC THEY TOLD ME THAT THIS WAS THE ONLY CASE ON FILE REGARDING THE TAILPIPE. SIX WEEKS LATER SHE WAS SEVERELY BURNED AGAIN. THIS TIME CADILLAC OPENED A CASE FILE AND THE CASE WAS CLOSED BECAUSE THE VEHICLE WAS BUILT PER CADILLAC SPECIFICATIONS. *NM
Showing 1–20 of 24 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026