2010 Cadillac SRX Visibility & Wipers Problems

2010 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO LEAKING SUNROOF.

WATER DRAINING INTO THE PASSENGER COMPARTMENT, POTENTIAL OF DAMAGING ELECTRONICS AND STARTING A FIRE. WATER ALSO CREATED A CARPETING PROBLEM ON THE PASSENGER SIDE. GM ISSUED A CUSTOMER SATISFACTION BULLETIN, BUT CALIFORNIA WAS EXCLUDED - WHY???? "14225 CUSTOMER SATISFACTION - SUNROOF DRAIN HOSE LEAKS". AFTER FURTHER RESEARCH I FOUND THE 14225 DOCUMENT AND THE PROCESS NEEDED TO REPAIR THE DRAIN TUBE. I WAS ASTONISHED TO SEE THAT CALIFORNIA CARS ARE EXCLUDED FROM THE CAMPAIGN. HOW CAN THIS BE, EVIDENTLY IT DOESN'T RAIN IN CALIFORNIA BUT THE BULLETIN COVERED EUROPE, PUERTO RICO ETC., WHO WOULD PUBLISH A CUSTOMER SATISFACTION DOCUMENT EXCLUDING STATES IN WHICH THE SAME CARS WERE PURCHASED, AND WOULD BE SUSCEPTIBLE TO THE IDENTICAL PROBLEM IDENTIFIED IN THE SATISFACTION BULLETIN. AFTER TAKING MY SRX TO THE DEALER IT WAS CONFIRMED THAT THE DRAIN TUBE AS IDENTIFIED IN THE 14225 BULLETIN WAS THE PROBLEM, THUS ALLOWING WATER FROM THE SUN ROOF DRAIN, TO FLOOD INTO THE PASSENGER COMPARTMENT. I AUTHORIZED [XXX] TO FIX THE LEAK AT MY EXPENSE ($449.41). REGARDS [XXX] MANAGER, QUALITY ASSURANCE [XXX] [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT THAT WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL SOUND OF WATER MOVING AROUND THE GAS TANK. THE VEHICLE WAS TAKEN TO COLONIAL CADILLAC OF WOBURN (201 CAMBRIDGE RD, WOBURN, MA 01801; (781) 935-7000) WHO STATED THAT THE DRAINAGE FROM THE REAR HATCH WAS ROUTED INCORRECTLY CAUSING WATER TO SEEP INTO THE SUBFRAME OF THE VEHICLE. THE HOOD WAS REPLACED AT CADILLAC OF NORWOOD (700 PROVIDENCE HWY, NORWOOD, MA 02062; (781) 762-5900). THE CONTACT STATED THAT THE MOON ROOF WAS REPLACED HOWEVER, AFTER THE REPAIR WAS PERFORMED, WATER STARTED ENTERING THE VEHICLE FROM THE MOON ROOF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE 145,000.

BOUGHT THIS 2010 CADILLAC USED IN 2012. HAVE HAD REPEATED ISSUES WITH CONDENSATION IN LENSES AND POOR VISIBILTY TO THE POINT OF NOT EVEN SURE LIGHTS ARE ON? TOOK IT TO CADILLAC WHILE STILL UNDERWARRANY IMMEDIATELY AFTER PURCHASE. CLEANED OUTCONDENSARION AND SAID IT WAS ALL THEY COULD DO. I AM AFRAID THAT THE LIGHTS WILL FAIL COMPLETELY WHILE XRIVING, RESULTING IN DAMAGE OR DEATH. I'M SERIOUS.