There are 14 owner-reported air bags & restraints complaints for the 2011 Cadillac SRXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
aint been fixed
I was in an accident 2 weeks ago where 0 airbags were deployed. I swerved to miss an elk, traveling about 55-60 mph, tapped it on the passenger front side and made me spin out and collide with a rock wall on the driver side. The whole front driver side was affected and driver door couldn’t be opened. 0 airbags deployed, message displayed “service airbags”. No message was ever displayed prior to accident. Car was deemed total loss by Progressive. There is a police report and car is in Progressive’s possession.
This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was involved in car accident on highway I90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I have broken nose. I will need surgery.
UNITS ONE, TWO, AND THREE WERE TRAVELING ON I-90 W/B. AT APPROXIMATELY MILEPOST 62.0 UNIT ONE TRAVELING IN LANE #3 (LANE #3, BEING THE THIRD LANE FROM THE MEDIAN WALL) LOST CONTROL, SPUN, AND STRUCK THE REAR DRIVER QUARTER PANEL OF UNIT TWO TRAVELING IN LANE #3. THE IMPACT FORCED FORWARD UNIT TWO INTO THE REAR OF UNIT THREE TRAVELING IN LANE #1. THEN UNIT TWO SPUN, DROVE OFF THE ROADWAY ONTO THE RIGHT SHOULDER AND STRUCK THE CONCRETE BARRIER. THE DRIVERS HAD NO RECOLLECTIONS REFERENCING THE ACCIDENT. My car was nr.2 in police report. I hit concrete barrier and my airbags didn't deploy. Car is a total loss. not repairable. My head landed on steering will. I have fractures nasal bone and my cartilage was moved. I will need have a surgery. Other injury are lower back , knee and chest. State Farm Insurance towed car to Friendly Ford facility phone is 630-924 8686 ext 8351. State Farm External Claim Resource is 855-231-1590 ext.711.
The contact owned a 2011 Cadillac SRX. The contact stated that while driving at approximately 45-50 MPH, another vehicle rear-ended his vehicle, causing his vehicle to crash into a concrete barrier. No air bags were deployed upon impact. The contact suffered a broken nose from hitting the steering wheel upon impact and was transported by ambulance to the hospital. A police report was filed. The vehicle was towed to a tow yard, then to a body shop where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
WHILE DRIVING MY PASSENGER'S SEATBELT CAME UNLATCHED AND FLEW OPEN. IT WAS NOT ABLE TO BE LATCHED AGAIN IN THE BUCKLE. I FEEL THIS IS A SAFETY ISSUE. IF I WERE TO GET INTO AN ACCIDENT AND THAT HAPPENED MY PASSENGER WOULD HAVE BEEN INJURED.
TL* TAKATA RECALL. THE CONTACT'S MOTHER OWNS A 2011 CADILLAC SRX. WHILE HIS MOTHER WAS DRIVING 35-40 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE DRIVING AT 40 MPH RAN A RED LIGHT AND CRASHED INTO HER VEHICLE. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S MOTHER WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED A FRACTURED LEFT RIB AND LEFT COLLAR BONE. THE OTHER DRIVER SUSTAINED BLOODY NOSE AND A HEAD INJURY WHICH RECEIVED MEDICAL ATTENTION AT A HOSPITAL. THE VEHICLE WAS TOWED AWAY FROM THE SCENE BY AAA WHERE IT WAS THEN TOWED TO THE CONTACT'S RESIDENCE TO BE INVESTIGATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V308000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TR
ON 03-01-2019 I WAS TRAVELING SOUTH ON DIXIELAND ROAD IN ROGERS, ARKANSAS. AS I APPROACHED THE INTERSECTION OF PERSIMMON ST. I SAW THAT I WAS ABOUT TO RUN A RED LIGHT. I HIT THE BRAKES HARD AND SWERVED LEFT TO TRY AND AVOID HITTING AN SUV. I WAS UNABLE TO AVOID THE VEHICLE AND THE FRONT AND RIGHT SIDE OF THE 2011 CADILLAC SRX I WAS DRIVING HIT THE SUV. I WAS THROWN INTO THE PASSENGER FLOORBOARD AND NONE OF THE TAKATA INFLATOR EQUIPPED AIR BAGS DEPLOYED.
I WAS INVOLVED IN AN ACCIDENT, I RAN INTO A VEHICLE THE DAMAGE WAS TO THE FRONT OF THE CAR . THE AIRBAGS DIDNT DEPLOY OR THE SENSORS OF THE FRONT OF MY CAR DID NOT GO OFF EITHER.
MY SERVICE AIR BAG AND MOISTURE IN MY RIGHT HEADLIGHT THE ASSEMBLY IS OUT DUE TO THE MOISTURE IN THE HEADLIGHT ASSEMBLY. CAUSING ME NOT ABLE TO SEE AT NIGHT THE COST IS $1600+ TAX. WHO HAS THAT TYPE OF MONEY LIKE THAT. CADILLAC NEED TO HAVE A RECALL ON THAT AND THE SEAT BELT.
WHILE DRIVING DOWN THE STREET JUST AFTER EXITING THE FREEWAY BOTH SIDE AND DRIVER AIRBAGS DEPLOYED AND ABRUPTLY SHUT CAR OFF IMPACTING MY ABILITY TO STEER AND BRAKE. NO CRASH NO ACCIDENT NO EXTERIOR DAMAGE
TL* THE CONTACT OWNED A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT PASSENGER'S SIDE SEAT BELT WAS LOOSE. A POLICE REPORT WAS FILED AND THREE UNKNOWN INJURIES WERE REPORTED. THE CONTACT DID NOT DISCLOSE IF MEDICAL ATTENTION WAS REQUIRED OR NOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I WAS TURNING SOUTH WITH A GREEN ARROW WHEN THE SECOND DRIVER RAN A RED LIGHT TRAVELING EAST AND WE COLLIDED. HE WAS TRAVELING AT APPROXIMATELY 40-45 MILES PER HOUR AND I WAS TRAVELING AT APPROXIMATELY 30 MILES AN HOUR. OUR IMPACT WAS SOMEWHAT OF A T-INCIDENT WITH THE FRONT END OF MY CAR DAMAGED AND HIS CAR ON THE DRIVER'S SIDE DAMAGED. MY AIR BAGS DID NOT INFLATE, EVEN THOUGH WE BELIEVE THE IMPACT WAS AT THE ANGLE AND THE REQUIRED SPEED OF VEHICLES TO INFLATE THEM. THE AIR BAGS IN THE SECOND DRIVER'S CAR (FORD FOCUS) DID INFLATE. *TR
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN AN OPPOSING VEHICLE CRASHED INTO THE PASSENGER SIDE. THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE SIDE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT AND THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER COLLISION CENTER. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V308000 (AIR BAGS: SIDE/WINDOW) AND THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 07/20/11 *BF
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026