There are 5 owner-reported body & structure complaints for the 2015 Cadillac SRXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The liftgate on my vehicle has stopped working. After researching this online I see that Cadillac/GM was sued concerning this issue. Please look into this for me. This repair would be very costly and it is unthinkable for a car that is less than 7 years old has this kind of body failure.
The trunk which operates by key fob only is no longer remaining open as it should. Instead the trunk will immediately upon opening begin to lower as very quickly. Once the automatic lowering hits the half way point, it will quickly close shut. This a liftgate issue/failure that has great potential to cause extreme harm to someone placing or retrieving items from the trunk; harm that has the potential to be fatal. This is the 2nd major safety issue that I've reported to GM (Cadillac) and no accountability has been taken. I've been told that they are aware of this issue (and the other) as they have been reported by other owners; however, they will love to offer money off if I purchased a new vehicle with them. This is absurd.
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT AFTER THE REAR HATCH DOOR ELECTRONICALLY OPENED, THE WIFE REACHED INSIDE THE TAILGATE AREA TO PUT GROCERY BAGS INSIDE WHEN THE REAR HATCH DOOR ERRONEOUSLY RELEASED AND CAME DOWN STRIKING THE WIFE IN THE HEAD. DURING THE INCIDENT, THE WIFE SUSTAINED A MINOR HEAD INJURY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ED MARTIN CADILLAC LOCATED AT 5400 S SCATTERFIELD RD, ANDERSON, IN 46013 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.
DRIVING AND SITTING STILL DURING HEAVY RAINFALL, WATER STARTS LEAKING INTO VEHICLE ON RIGHT SIDE BELOW THE GLOVE COMPARTMENT. THE WATER WAS A CONSTANT FLOW. THIS COULD HAVE CAUSED AN ELECTRICAL SHORT, MADE DRIVING HAZADOUS.I'M NOT WHAT THE CAUSE OF THE LEAK IS.
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT A LOW SPEED, THE HATCH INDEPENDENTLY OPENED, STRUCK THE GARAGE DOOR, AND FAILED TO CLOSE AUTOMATICALLY. THE CONTACT HAD TO MANUALLY CLOSE THE HATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026