Cadillac · XTS · 2018
2018 Cadillac XTS
1
Recall
7
Complaints
5/5
Safety Rating
The 2018 Cadillac XTS has 1 recall and 7 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: unknown or other (3 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2018 Cadillac XTS page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is unknown or other with 3 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2018 Cadillac XTS currently shows 1 NHTSA recall listed on this page and 7 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are unknown or other (3), service brakes, hydraulic (1), fuel/propulsion system (1).
- Vehicle
- 2018 Cadillac XTS
- Recalls
- 1
- Complaints
- 7
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
11.8% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: OptionalLane Departure Warning: Optional
Recall Notices
NHTSANHTSA ID: 18V576000August 30, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Remedy Status
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Owner Complaints
7 totalFUEL/PROPULSION SYSTEM
Nov 18, 2022
In November of 2022 I noticed that after I would fill my 2018 Cadillac with fuel that it was extremely difficult to start. This same issue I had over the previous 4 years with my 2012 Buick Lacrosse twice and each time it was a GM #12690512 Vapor canister Purge Valve each time at...
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UNKNOWN OR OTHER
May 16, 2022
The screen on the CUE system cracked, spider web cracked. Under no particular conditions. I got in it one day and it was like that. The car is parked in a garage unless driven. I asked the dealership about this and if there was a recall. The dealership said they have had a lot of...
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ELECTRICAL SYSTEM
CRASHMay 1, 2020
INFOTAINMENT CENTER MALFUNCTIONING. CLIMATE CONTROL, BACKUP CAMERA AND NEARLY EVERY CONVENIENCE AND SAFETY FEATURE DISABLED. CADILLAC HAS ATTEMPTED TO FIX 5 TIMES AND NOW SAYS THAT IT CAN NOT BE CORRECTED. CADILLAC ALSO ACKNOWLEDGES THAT THIS IS A KNOWN ISSUE. SCREEN PIXELATES AN...
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UNKNOWN OR OTHER
Sep 10, 2019
CADILLAC USER EXPERIENCE (CUE) CONTINUES TO MALFUNCTION AFTER RECALL UPDATES WERE INSTALLED. VEHICLE HAS HAD 4 ATTEMPTED REPAIRS TO CORRECT THE DEFECT PROBLEM STILL PERSIST AND PRESENTS A SERIOUS SAFETY RISK AS VISIBILITY TO HAZARDS AT THE REAR OF THE VEHICLE ARE IMPAIRED AND IN ...
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SERVICE BRAKES, HYDRAULIC
Jun 19, 2019
The contact owns a 2018 Cadillac XTS. The contact stated while driving 45 MPH and attempting to depress the brake pedal, the vehicle failed to respond as needed. The contact stated that the brakes had been previously replaced; however, the failure persisted. The contact self-diag...
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SERVICE BRAKES
CRASHMay 16, 2019
TL* THE CONTACT RENTED A 2018 CADILLAC XTS FROM ENTERPRISE CAR RENTAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO THE REAR OF THE VEHICLE AHEAD. THERE WERE NO INJURIE...
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UNKNOWN OR OTHER
Sep 25, 2018
FOR THE SECOND TIME, I CAN'T GET INTO OR START MY CAR AFTER IT'S SAT UNUSED FOR A FEW DAYS. THE FIRST TIME, CADILLAC TOLD ME HOW TO OPEN THE CAR. THEN, I ATTEMPTED UNSUCCESSFULLY TO JUMP START IT. THE DEALERSHIP REPLACED THE BATTERY. WHEN IT HAPPENED THE SECOND TIME, THE DEAL...
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Showing 7 recent complaints from 7 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2018 Cadillac models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Cadillac XTS Years
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Frequently Asked Questions
How many recalls does the 2018 Cadillac XTS have?
The 2018 Cadillac XTS has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2018 Cadillac XTS?
NHTSA has received 7 owner-reported complaints for the 2018 Cadillac XTS.
What is the NHTSA safety rating for the 2018 Cadillac XTS?
The 2018 Cadillac XTS received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2018 Cadillac XTS?
The most commonly reported complaint categories for the 2018 Cadillac XTS are unknown or other (3 reports), service brakes, hydraulic (1 reports), fuel/propulsion system (1 reports).
Does the 2018 Cadillac XTS have any recalls?
Yes. NHTSA has 1 recall on record for the 2018 Cadillac XTS. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.