2013 Chevrolet Avalanche Complaint Log

I PURCHASED MY 2013 CHEVY AVALANCHE LESS THAN A YEAR AGO. BASED ON THE CARFAX REPORT, I KNOW IT CAME FROM SUNNY/HOT FLORIDA BEFORE I PURCHASED IT FROM A DEALER IN PA. OVER THIS PAST WINTER HOWEVER, WE HAD AN EXTREME COLD SPELL (SINGLE DIGIT TEMPERATURES FOR A COUPLE WEEKS BACK TO BACK). DURING THIS COLD SPELL, MY COMMUTE TO WORK HAS ME GO OVER A COUPLE SETS OF RAIN ROAD TRACKS, AND WHEN I WENT OVER THE TRACKS, A SMALL CRACK UP BY THE SPEAKER BECAME A HUGE CRACK ALMOST OVERNIGHT. ITS CONTINUED TO JUST FURTHER RIP AND RIP AT THAT HARD PLASTIC CASING SO THAT NOW MY CRACK EXTENDS FROM THE FRONT DASH VENTS TO THAT SPEAKER COVER, AND THEN FROM THE OTHER SIDE OF THE SPEAKER COVER UP TOWARDS THE WINDSHIELD. IT RATTLES/VIBRATES TERRIBLY JUST GOING DOWN THE ROAD, AND WHEN I GO OVER THE TRAIN TRACKS, IT SEPARATES AND HAVE TO 'POP IT' BACK INTO PLACE EACH TIME. VERY UPSETTING ON WHAT WAS MY 2013 BLACK DIAMOND EDITION 'DREAM TRUCK'. :(

THE DASH HAS CRACKED ABOVE THE INSTRUMENT PANEL, IN AN ACCIDENT THIS COULD BE A HAZARD. MY VEHICLE HAS ALWAYS BEEN GARAGE KEPT. I'M NOT SURE WHEN THIS HAPPENED, IT HAS NEVER BEEN INVOLVED IN AN ACCIDENT. THIS HAPPENED WHEN MY VEHICLE WAS STATIONARY

THE DASHBOARD COVER HAS CRACKS IN THE PLASTIC.

DASHBOARD IS CRACKING. COULD RESULT IN PLASTIC SEPARATING IN ACCIDENT ON DEPLOYMENT OF AIR BAGS.

INTERIOR DOOR PULL DISINTEGRATING MORE AND MORE EACH DAY WITH NO WAY TO REPLACE JUST THIS PULL HANDLE. IT IS MADE WITH VERY CHEAP WHITE PLASTIC. EVENTUALLY THE DOOR WILL NOT BE ABLE TO CLOSE BY USING THIS HANDLE AND YOU WILL END UP HURTING YOUR HAND USING ANOTHER PART OF THE DOOR TO CLOSE.

THE INTERIOR DASH COMPONENTS HAVE CRACKING PROBLEMS. MY TRUCK NOW HAS A BROKEN CLIP WHICH IS A SIGN THE WHOLE THING IS ABOUT TO CRACK LIKE SO MANY OTHERS. ONCE IT CRACKS THESE PRICES CAN BECOME PROJECTILES IN AN ACCIDENT. I UNDERSTAND THE TRUCK IS 5 YEARS OLD BUT MY CONCERN REPLACING THE DASH IS THAT GM HAS NOT USED A NEW MATERIAL AND THE SAME THING HAPPENS AGAIN AND AGAIN.

DOOR HANDLE BOLT ANCHORS BREAKING AND FAILING. BOTH READ DOOR HANDLES HAVE HAD TO BE REPLACED. WHEN THEY FAIL THE DOOR HANDLE PULLS OUT FROM THE DOOR PANEL AND EVENTUALLY WILL BREAK APART.

DASHBOARD CRACKS. ONE CRACK IS ON THE DRIVER'S SIDE OF THE DASHBOARD AND IS GETTING WORSE AS TIME GOES ON. IT IS MOVING TOWARDS THE TOP OF THE INSTRUMENT CLUSTER. THE SECOND CRACK IS AT THE TOP CORNER OF THE AIRBAG ON THE PASSENGER SIDE OF THE DASHBOARD. THESE CRACKS ARE WELL DOCUMENTED ONLINE WITH PICTURES AND TESTIMONIALS. THIS IS AN OBVIOUS DEFECT AND VERY CONCERNING BEING ON THE CORNER OF AN AIRBAG. THIS COULD BE A REAL SAFETY HAZARD. I NOTICED THE CRACKS ONE MORNING WHEN I GOT IN MY CAR. SEEMS LIKE THEY HAPPENED AT THE SAME TIME. AS IS DOCUMENTED BY OTHER OWNERS OF GM PRODUCTS, THE CENTER SPEAKER PUTS WEIGHT IN THE CENTER OF THE DASH AND MOVED UP AND DOWN WHEN GOING OVER BUMPS OR UNEVEN STREETS. IT NEVER SEEMED SECURE, AS IN WHAT'S SUPPORTING IT UNDER THE DASH. MY GUESS IS THIS IS CAUSING A LOT OF THEIR CRACKED DASHES. NOW THE DASH VIBRATES ON UNEVEN PAVEMENT AND MAKES A LOT OF NOISE.

2013 CHEVY AVALANCHE WITH 100K MILES HAS CRACKS IN DASHBOARD (ON RIGHT JUST ABOVE AIR BAG) AND (ON LEFT JUST ABOVE INSTRUMENT CLUSTER) ... HAPPENED OVERNIGHT - ONE DAY FINE / NEXT DAY CRACKED ... LOOKS LIKE A SAFETY HAZARD TO ME.

THE WIPERS STARTED GOING SLOW THEN STOPPED BLOCKING VIEW. CHECKING ONLINE EVERYONE SEEMS TO BELIEVE THE WIPER SYSTEMS TRANSMISSION POINTS ARE FAILING. THIS IS VERY DANGEROUS WHEN IT'S RAINING AND YOU LOSE YOUR WIPERS.

DASHBOARD CRACK AT LEFT FRONT CORNER OF PASSENGER SIDE FRONT AIRBAG. VEHICLE WAS STATIONARY. FEAR THAT CRACK WILL PUNCTURE AIRBAG UPON DEPLOYMENT. DASHBOARD PLASTIC WAY TOO THIN.

DASHBOARD CRACKED ON RIGHT SIDE RADIATED FROM THE RIGHT AIRBAG PANEL... I GOT IN THE TRUCK AND ALL WAS WELL.. GOT HOME AND SAW THE CRACK.. I FELT IT WAS A SAFETY ISSUE AND WENT TO MY DEALER AND HAD IT FIXED.. COST $900+/-.. SEEING HOW MANY REPORTS OF THE SAME ISSUE IT SEEMS GM SHOULD PICK UP ALL OF THE COSTS...

POOR DASH DESIGN THAT CRACKED WHEN THE VEHICLE HIT 45,000 MILES. IT POSES A SAFETY CONCERN IF THE AIRBAG DEPLOYS BECAUSE THE CRACK IS IN THE CORNER SURROUNDING THE AIR BAG. NEITHER GM OR THE EXTENDED WARRANTY COMPANY WILL COVER THE COST OF REPAIRS. NEITHER SEEMS CONCERNED ABOUT THE SAFETY, BUT WHY SHOULD THEY BECAUSE IT'S NOT THEIR FAMILY ASSUMING ANY RISK.

GARAGE KEPT 2013 CHEVROLET AVALANCHE THAT DEVELOPED CRACKED DASHBOARD IN 3 LOCATIONS INCLUDING THE PASSENGER AIRBAG AREA. GARAGE KEPT 37K MILE VEHICLE

I RECEIVED A NOTICE IN THE MAIL ABOUT A POSSIBLE RECALL OF THE TAKATA AIRBAGS.

TAKATA RECALL: 2013 CHEVY AVALANCHE LTZ CRACKING AND SEPARATING DASHBOARD ALONG WITH RATTLING AROUND THE PASSENGER SIDE AIRBAG HOUSING. SAFETY HAZARD !!

2013 GM AVALANCHE. CONSUMER WRITES IN REGARDS TO DASH CRACKS/DAMAGE AROUND AIRBAG AREA. *LD THE CONSUMER STATED THE DASHBOARD HAD TWO CRACKS. THE CONSUMERS BELIEVES THIS COULD AFFECT THE AIRBAGS DEPLOYING. UPDATED 09/11/2017*JS

PASSENGER SIDE OF DASH HAS CRACKS ADJACENT TO AND CONNECTED TO PASSENGER DASH AIR BAG COMPARTMENT.

MY DAUGHTER OWNS THIS VEHICLE AND TRIED MANY TIMES TO GET HER DASHBOARD REPAIRED AS A WARRANTY ISSUE WITH NO LUCK. EVERYONE TOLD HER IT WAS NOT THEIR PROBLEM AND THERE WAS NO RECALL ISSUED FOR THIS. I WAS DRIVING HER TRUCK TODAY AND NOTICED THERE ARE NOW 5 CRACKS IN THE DASHBOARD. THE 1ST AND 2ND CRACK HAPPENED ABOUT 2017 WHILE PARKING OUT OF THE SUN, IN A PARKING GARAGE. THE DASH RATTLES CONSTANTLY AND AT 1 LOCATION THE DASH IS ALMOST CRACKED IN HALF. SPEAKING WITH SEVERAL OTHER OWNERS THEY ALL SAY THE SAME. THERE APPEARS TO BE NO RECALL AND AND NONE OF THE DEALERSHIPS SAY IT'S NOT THERE PROBLEM. THERE IS NO RECALL. WE LIVE IN SOUTH LOUISIANA AND MY MAIN CONCERN IS SAFETY OF MY DAUGHTER AND HER PASSENGERS. IS THERE A RECALL? WAS THERE A RECALL THAT WE WERE NOT NOTIFIED? AND WILL THERE BE A RECALL? ALSO WHAT HAPPENS, GOD FORBID, SHE IS DRIVING DOWN THE ROAD, HITS A BUMP IN THE ROAD, AND HER AIRBAGS DEPLOY? AND THIS CAUSES HER TO HIT SOMEONE, CAUSES HARM TO HERSELF OR SOMEONE ELSE OR POSSIBLY KILLS SOMEONE? THIS CONCERNS ME MORE THAN I CAN COMMUNICATE TO YOU. ONE THING I FAILED TO MENTION, EVERY DEALERSHIP DID OFFER TO REPAIR OR REPLACE THE DASH, AT OUR COST OF COURSE. PLEASE LET ME KNOW WHAT MY NEXT STEP SHOULD BE. THANK YOU FOR YOUR TIME. I LOOK FORWARD TO HEARING FROM YOU WITH SOME SORT OF SOLUTION. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

THE DASH CRACKED NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY AT THE TIME OF THE CRACK.

DASHBOARD HAS SIGNIFICANTLY CRACKED IN 2 PLACES WITH NO CAUSE. TRUCK ONLY HAS 39000 MILES ON IT AND IS GARAGED ALL THE TIME AND DOES NOT SIT IN SUNLIGHT EVER. DEALER DENIES ANY DEFECT AFTER MULTIPLE INTERACTIONS.

The one piece dashboard has been cracking in multiple places for approximately 5 years. I see that there are multiple, multiple, multiple complaints regarding this issue across various models all of which occurred after the one piece dashboard was implemented. I also saw that a class action suit was filed and dismissed because this is not a “safety issue”. In my opinion, this is a safety in the event of an air bag deployment especially with the multiple cracks (which have occurred over the years). We take immaculate care of our vehicles and rarely trade them in under 10 years. We are also retired and don’t have the luxury of dropping 2k on a dashboard replacement. We respectfully request the replacement of the dashboard under manufacturer defect. Please advise if this is possible.

CRACKED DASHBOARD ON TOP OF AIRBAG. SAFETY ISSUE IF AIRBAG DEPLOYS.

THE DASHBOARD CRACKED SOON AFTER I PURCHASED THE VEHICLE AND THE DEALERSHIP SAID THAT IT'S NOT A SAFETY ISSUE FOR THEM TO LOOK INTO. IT'S SUCH A DISTRACTION WHILE DRIVING WHEN THIS SHOULDN'T HAVE HAPPEN BEING I BOUGHT THIS VEHICLE FOR THE STAND UP VALUE AND REPUTATION OF CHEVY. I GOT INTO MY TRUCK AFTER BEING PARKED IN MY JOB PARKING LOT AFTER A LONG DAY AT WORK AND TO COME OUT TO SEE MY DASHBOARD CRACKED. THE QUALITY OF CHEVY HAS TO IMPROVE AND THIS MAY CAUSE ACCIDENTS AND NOT TO MENTION THE CHEVY NAME TO BE TARNISHED CAUSE THE LACK OF CONCERN FOR THERE DEDICATED CUSTOMERS.

The contact owns a 2013 Chevrolet Avalanche. The contact stated while attempting to refuel the vehicle, the fuel started spilling from the fuel filler neck. The contact stated that the failure had recurred since purchasing the vehicle. The contact had taken the vehicle to three independent mechanics where it was diagnosed and determined that the fuel tube was narrower than normal and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 151,000.

3RD BRAKE LIGHT HOLDING WATER (CONDENSATION) INSIDE. REPLACED UNDER WARRANTY 5 TIMES. VEHICLE NOT GARAGED (SITS OUTDOORS ALL THE TIME) STILL LEAKS, NOT UNDER WARRANTY ANY LONGER. FIRST REPAIR 18 SEPT 2014, SECOND REPAIR 25 NOV 2014, THIRD REPLACEMENT MAY 15, 2015, FOURTH REPLACEMENT JULY 15 2015, FIFTH DEC 3 2015

I PURCHASED THE VEHICLE NEW AND AFTER SOME TIME MY DASHBOARD STARTED CRACKING BREAKING UP AROUND PASSENGER SIDE AIR BAG AND JUST ABOVE INSTRUMENT PANEL ON DRIVERS SIDE ITS AND GETTING WORSE

I NOTICED ABOUT 6 YEARS AGO MY DASH STARTING TO CRACK ON MY 2013 AVALANCHE IT HAS NOW CRACKED COMPLETELY ACROSS AND COME TOWARDS THE STEERING WHEEL WHICH TO ME IS A SAFETY HAZARD I DID NOTICE THAT THERE HAD BEEN A CLASS ACTION LAWSUIT BUT IT WAS DENIED BUT I STILL THINK IT IS A SAFETY HAZARD WHEN I'M DRIVING I HIT A BUMP IT CRACKS MORE EVENTUALLY IT'S GOING TO CRACK AND FALL INTO MY LAP

RUBBING SOUND WHEN TURNING THE STEERING WHEEL,FIXED WHEN CAR WAS UNDER WARRANTY, WAS TOLD IT WAS THE AIR BAG. RUBBING SOUND HAS RETURNED. ALSO THERE ARE SEVERAL CRACKS IN THE DASHBOARD, WHICH COULD BE HAZARDOUS IF THE AIRBAGS WERE TO DEPLOY DURING A FRONT END COLLISION.

MY CHEVY AVALANCHE HAS A GENERATION FOR VORTEX 5300 ENGINE WE ARE USING AT LEAST A QUARTER VOLT IN BETWEEN OIL CHANGES ALSO THE OIL MONITORING SYSTEM IS ALLOWING ME TO DRIVE AND TO OPERATE THE VEHICLE WITHOUT ADEQUATE OIL BECAUSE THE OIL GAUGE IS NOT READING WHEN THE OIL IS READY TO BE CHANGED. THIS HAS BEEN HAPPENING SINCE THE DAY WE PURCHASED IT NEW IN 2013 WE WERE TOLD BY THE DEALERSHIP THAT THIS IS TYPICAL OF THIS ENGINE I'M NOW FINDING OUT THAT IT IS NOT AND THAT IT IS INVOLVED IN A CLASS ACTION LAWSUIT AND I NEED TO BE DOCUMENTED IN THAT LAWSUIT.

MESSAGE CENTER SAYS SERVICE TRAILER BRAKE SYSTEM. CHEVROLET DEALERSHIP SAYS PROBLEM NOT COVERED BY RECALL.

2013 CHEVY AVALANCHE DASHBOARD CRACKING, PASSENGER SIDE AROUND AIRBAG, I AM AFRAID OF AIRBAG DEPLOYMENT AND PIECES WRONGFULLY KILLING MY CHILD