2020 Chevrolet Bolt EV Electrical System Problems

This is the second time since owning car this has happened the recall battery is not working again this time me and my sister were at the gas station were I work and this is all on camara at Chevron gas station were I work I went inside sister stayed in car it started making a buzzing sound under my dash car shut off windows wouldn't go down locked doors could not get car to turn on trapped us in car this is scary and smelled a wire burning smell started to get scared pounded on window couldn't get out ! Couldn't unlock doors this is very scary tried hitting window and it would not break we were stuck this has happened once before car just needed plug in to dealership computer to reset car it was fine for 2weeks and bam a month later I'm again having to take it back to have it reset because of this battery recall it's not fixed I still owe 14k for car I totally have been ripped off it's scary that these cars catch fire and u can not get out! Can't unlock doors windows nothing and u just get stuck I don't feel safe whatsoever in this car

VEHICLE FAILS TO CHARGE. Receiving error message that the vehicle fails to accept a charge. I've attempted charging using 3 separate chargers and all fail. This issue has been in service at numerous dealerships with no resolve. I was able to charge previously at a reduced rate but now the battery will no longer accept a charge and gives me an error message.

See attached document for complaint.

The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while the vehicle was parked unattended, the vehicle exploded. The contact believed the failure was due to the battery. The front left tire message was displayed. The battery was previously replaced. The local dealer was contacted regarding the battery purchase. The vehicle was not diagnosed or repaired. The contact called another local dealer. La Quinta Chevy Cady Service, 79225 CA-111, La Quinta, CA 92253, to obtain the service records, but the vehicle was not diagnosed or repaired. The fire department was able to extinguish the fire. There were no reported injuries, police report filed, or airbag deployments. The manufacturer was contacted, who filed an incident report. The failure mileage was approximately 53,030.

High-voltage battery failure left Bolt EV immobilized after recall fix: Our 2020 Chevrolet Bolt EV (VIN: [XXX] ) became completely immobilized on [XXX], due to high-voltage battery failure. The vehicle previously underwent all recall remedies, including a full propulsion battery replacement in May 2023, but less than two years later the same issue has reoccurred. This failure left us stranded and unable to operate the car. Loss of propulsion without warning presents a serious safety risk, particularly if it were to occur while driving at speed. Out of concern for fire risk, the dealer (Colonial Chevrolet in Milford, CT) parked the disabled vehicle approximately 500 feet away from other cars and structures. The dealer diagnosed the failure as HV battery pack malfunction and confirmed the pack requires replacement. The vehicle remains in their custody and is available for inspection upon request. GM Customer Assistance has denied two separate repurchase claims (case #[XXX] and #[XXX]), despite the prolonged immobilization and repeated delays. The car has been inspected by Colonial Chevrolet and GM representatives. Despite prior recall service and battery replacement, the Bolt is inoperable again, raising concerns that the recall remedy was ineffective and that other Bolt EV owners may face the same hazard. No warning lamps or error messages appeared prior to failure. The vehicle simply would not start on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Chevrolet Bolt EV. The contact stated that the vehicle's charge was designed to last for 259 miles, but failed to exceed 100 miles. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 24V812000 (ELECTRICAL SYSTEM); however, the failure persisted. The vehicle recently failed to charge, with an error message that the vehicle was unable to charge displayed. The contact stated that the recall repair failed to correct the issue. The dealer was contacted, and a service appointment was scheduled. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.

This car several times while driving has shaken and then shifted into neutral. I have had to pull the car off to the side of the road during normal vehicle operation. The car will then not shift into drive. There is a warning sign "Conditions Not Correct For Shift." The first incident was March 2023. The vehicle was towed to a Chevrolet dealer and the power inverter module was replaced under warranty. This next occurred in December 2024. The vehicle was towed to a dealer again and reprogrammed. The cost was $400. The vehicle was fine for two months and about 1,000 miles when it happened again in March 2025. This time the dealer states that the engine harness needs to be replaced for about $1,500 (not covered under warranty). These incidents all occur while driving the vehicle (it has happened while approaching an intersection and once while going through an intersection).

On January 8, 2025 the battery in my car began to fail and had a message in the display to take it to my dealer. I drove it to the nearest dealer on January 10, 2025, about 10 miles (Billion Automotive in Iowa City.) While driving the power steering and braking began to fail. The dealer said that GM would need to replace the battery. It has been at the dealer for 2 months, and I was told today that it will be at least another 2 months before GM will replace the battery. The car is well under warranty.

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

The cameras around the car collectively stop working intermittently. When I try to access the cameras or put the car into reverse, I get a black screen with a camera with a line through it. It happens right after it has rained and remains that way for several days. There are not any warning lamps that come on during this time. This situation makes me feel extremely uncomfortable as I have difficulty backing the car up and ensuring that there is not any incoming traffic that I may run into. This can be reproduced, but a dealer has not inspected it yet. Looking at online forums, it would appear this is a common issue that cost several thousand dollars to repair.

The contact owns a 2020 Chevrolet Bolt EV. The contact stated while driving approximately 4 MPH and exiting the driveway, the check engine warning light and the check gear shifter warning light was illuminated. The contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed, and the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact was able to drive the vehicle to the same dealer who diagnosed the vehicle and determined that the negative 12V battery cable had short circuited and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

I narrowly escaped a home and vehicle fire when my vehicle charging port received extensive damage from a Mustart SAE J1772 Level 2 EVSE Portable Electric Vehicle Charger. The charging plug overheated and experienced meltdown. The Mustart unit became so hot that my vehicle charging port charred and fused to the Mustart charging plug. The charging head became very brittle, cracked exposing seals, and leaked oil down the vehicle charging port. Even though the charging head is now melted and broken, the charger does not register a fault, and still shows a green light if plugged into the wall. My first warning of a problem was the smell of burning plastic, oil leaking and what looked like smoke coming from the charging head. I immediately unplugged the charger from the wall, but could not remove the charging head from the vehicle charging port because it was fused to the car. I tried to shift the vehicle out of Park and into neutral to move the vehicle away from my home, but the vehicle would not shift with the plug still attached. Even though unplugged from the wall, the Bolt kept beeping, indicating an issue with the charger/port. Fearing a physical short in the charging circuitry of the vehicle, the burning smell and potential for fire, I forcefully removed the charger from the vehicle by pulling on the charging handle with full human stregnth until separated. The plastic parts of both the charger and charging port were burnt and broken. My Chevy Bolt was repaired by a licensed technician at the dealer, who blamed me for the charging fault and damages. GM alleged the damage I caused to the charging unit during removal was pre-existing, causing a loose connection and short circuit. GM refused to repair the damaged charging port under warranty, claiming user error and abuse. I sent a request for refund and reimbursement of damages to Mustart on 8/05/2024 and will update this complaint after their official response.

My 2020 Chevy Bolt EV Premier has had intermittent problems with the Rear Camera Mirror going to a black screen and shutting down. After re-seating the wiring harness, which didn't fix the problem, they replaced the wiring harness, and then when it continued to happen, they replaced the rear camera. This cleared things up for a while, but then intermittently, it started to happen again. Over the past week, things have become worse, and the mirror assembly would turn off and get extremely hot. It was so hot to the touch, almost at the stage of burning my hand. I have not gotten a resolution from the Chevy dealership as they are too busy and won't be able to diagnose the issue for a week and a half. I am concerned that this is a safety issue that might result in a vehicle fire.

I recently purchased a 2020 Chevy Bolt. I was never told that the battery could catch on fire and that they have a range limit. My work has banned this vehicle from their parking lot. The current recall for the battery requires software that reduces the battery by 80% which interferes with my driving schedule. This is a huge safety risk parking a vehicle that could potentially light on fire. I talked with GM and they can't guarantee that the software will detect if the battery has an issue.

On Monday,[XXX], I got in my car to go to work and the car messages on my dash stated "Propulsion Power is Reduced", "Service Vehicle Soon". I was able to drive to work but noticed the defrost/heater was not working. I called the local Chevrolet Dealer and scheduled an appt for Friday at 8:30am. This car had already had a recall performed earlier in 2023 that limited my car charging to 80% but never converted to allow full charging after 6200 miles. I drove home with no /defroster/heater and plugged in the car charger monday night. On tuesday morning ([XXX]), the car had not charged at all overnight. It was suppose to charge to 80% (approx 170 miles). When I drove home that evening, a torrential rainfall occurred. My windshield fogged up but since the defrost/heater wasn't working, I had to constantly wipe the windshield with a rag. I thankfully made it home after 6pm and now noticed the car charging was limited to 30%. This is why the car didn't charge on Monday night. The dealership was closed, so I called first thing Wednesday morning to tell the dealership that I needed to drop the car off today ([XXX]) because it was unsafe to drive and I might have to tow the car in because of the very limited charging allowed. They rescheduled the service appt for Thursday ([XXX]) at 8:30am. On Thursday, the repairs took 18 minutes to complete. I received a call from Jordan Ames at at the Rick Hendrick Chevrolet Dealership Thursday telling me the car was ready to be picked up.. He told me the car had a recall issues on 11/02/23 that needed to be performed. I told him I was never informed about "another" recall. He gave me the GM EV Concierge phone number to call. The invoice from him stated "Recall - N232421260 False DTC Causing Unnecessary Battery Pack Replacements 2023-11-02 9106882-0.4 hpcm2 reprogram WCC: CDYN198122734" . I called the GM EV Concierge at 1-833-382-4389 on Friday. I'm running out of characters. Bottom line- I think GM is lying to me. I need help!!!

multiple observations of water egress that collects in the rear hatch error, water puddle shorts out audio amplifier and ALL SOUNDS are disabled. No warnings, no pedestrian warning, no turnsignal click, no audible notifications at all . This is noted on many vehicles and GM has been uncertain as to water access point at this time, meanwhile the customer pays for the repair.

Chevrolet dealer was unable to install software during 2 hour N212345944 recall service. Stated that due to error codes and were unable to contact technical support for assistance with errors. I was told to reschedule and leave the vehicle for another attempt. My concern is that GM/Chevrolet repeatedly lead me to believe they had a Final software remedy and they are not delivering on it. They have had more than three years to fix the problem and I am still being denied full use of my vehicle.

On Oct 1, 2023 I drove about 5 miles from home to Menards. It was a sunny day. I went to leave and turned on my car and both display screens were blank. Like they were unplugged. The important screen is located behind the steering wheel and tells you your speed, engine problems (if any) and turn signals. The other tv screen just has heat/ac info, radio info, etc. I turned my car on and off 6-7 times in Menards parking lot. I left different amounts of time in between tries... up to 5 minutes. Nothing worked. So I drove home with blank screens. I stopped at a Taco Bell and tried again. Still didn't work. It was like both monitor screens were unplugged. This has happened a few times in the past. About 6 months after I bought the car. The screens went out during a car wash. Champion Chevrolet in Avon Indiana told my it was probably humidity and don't go to car wash. It happened a year ago on a rainy day. In the past, I only had to turn the car off and on once and the screens would work. This time I tried 6-7 times n two different parking lots. I drove home. Plugged it in to charge and it worked perfectly the next day. Weird and scary.

None of my local dealers will service recalls on this vehicle. They either tell me that they only perform work on vehicles purchased at that dealership or they continually reschedule my appointment.

My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt EV and EUV owners, happening as early as immediately after the car was purchased.