There are 1 owner-reported suspension complaints for the 2016 Chevrolet Cruzein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
THERE IS A DISTINCT "CLUNKING" NOISE COMING FROM THE REAR OF THE VEHICLE WHEN TRAVELING OVER A BUMP, THROUGH A DIP OR ON AN UNEVEN ROAD SURFACE. THE CHEVROLET DEALER HAS CONFIRMED THAT THE PROBLEM IS IN THE REAR SUSPENSION, BUT THAT CHEVROLET DOES NOT HAVE A REPAIR FOR THE PROBLEM. I HAVE DRIVEN FOUR OTHER 2016 CHEVROLET CRUSE VEHICLES WITH SIMILAR MILES AND THEY ALSO HAVE THE PROBLEM. THE CHEVROLET DEALER STATES THAT THEY ALSO HAVE ENCOUNTERED THE PROBLEM IN NUMEROUS 2016 CHEVROLET CRUZE VEHICLES. I AM BEING TOLD TO OPERATE THE VEHICLE WITH THIS KNOWN CONDITION AS CHEVROLET MAY OR MAY NOT DEVELOP A REPAIR FOR THE REAR SUSPENSION PROBLEM.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026