There are 4 stored owner reports matching the driver assist & adas leading-label group for the 2020 Chevrolet Equinox in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)See attached document for complaint.
Adaptive cruise turn off and vehicle immediately decelerates. When traveling at highway speed with someone following closely behind you there is no warning that you’re decelerating. Also when this happens all cameras are off.
COMPLAINT: OWNER STATES ADAPTIVE CRUISE CONTROL MALFUNCTIONS WITHOUT NOTICE. OWNER BROUGHT VEHICLE TO LOCAL GM SERVICE DEPARTMENT AND VEHICLE WAS RETURNED TO CUSTOMER AS AN UNFOUNDED COMPLAINT. REPORTER FOUND THE FOLLOWING; ALL IPC INDICATORS ARE FUNCTIONING DURING SELF TEST, NO IPC WARNING LIGHTS/MESSAGES PRESENT, DISTANCE FOLLOWING SYSTEM APPEARS TO BE FUNCTIONING AS DESIGNED AND RECOGNIZES VEHICLES IN ITS ZONE OF INFLUENCE. REPORTER TEST DROVE VEHICLE WITH CUSTOMERS ADAS SETTINGS AS DROPPED OFF. ADAPTIVE CRUISE CONTROL DID MALFUNCTION AS CUSTOMER INDICATED. ADAPTIVE CRUISE CONTROL ON ENGAGEMENT FUNCTIONED AS DESIGNED AND THEN UNEXPECTEDLY WITHOUT WARNING FAILED. THE MOST DISTURBING PART OF THIS FAULT IS THE ONLY WARNING THE SYSTEM HAS FAILED IS FORWARD COLLISION ALARMS. SECONDLY, THE CRUISE CONTROL DID NOT DISENGAGE UPON THIS WARNING. IF THE PRIOR WERE NOT ENOUGH, NO IPC WARNINGS OR HARD FAULTS WERE RECORDED. THIS MALFUNCTION OCCURS UNEXPECTEDLY AT HIGHWAY AND LOCAL SPEEDS. THIS FAULT, ALL THE MORE WORRISOME, APPEARS ALSO TO BE EITHER A PROGRAMMING ERROR OR TRANSIENT. NO OTHER DIAGNOSTICS WERE CONDUCTED. SUPPORTING DOCUMENTS ATTACHED. HAVING PERSONALLY OWNED ADAS EQUIPPED VEHICLES FOR OVER EIGHT YEARS AND THE CONFIDENCE OF USING THEM WITHOUT A PROBLEM THIS WAS A FRIGHTENING EXPERIENCE FOR ME AND VERY CONCERNING.
TL* THE CONTACT OWNS A 2020 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, HE PASSED OUT DUE TO A MEDICAL EMERGENCY AND HIT THE VEHICLE IN FRONT OF HIM. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT WAS TAKEN TO A LOCAL HOSPITAL VIA AN AMBULANCE AND WAS TREATED FOR UNKNOWN INJURIES. THE INJURIES OF THE OTHER DRIVER WERE UNKNOWN. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A FORWARD COLLISION ALERT SYSTEM WHICH SHOULD HAVE STOPPED THE VEHICLE PRIOR TO THE ACCIDENT. THE VEHICLE WAS INITIALLY TOWED TO A TOW YARD AND WAS LATER TOWED TO A BODY SHOP WHERE IT WAS REPAIRED. THE CONTACT SPOKE TO JON HALL CHEVROLET (551 N NOVA RD, DAYTONA BEACH, FL 32114) WHERE HE WAS INFORMED THAT SINCE HE DID NOT HAVE GPS ACTIVATED IN HIS VEHICLE, THE FORWARD COLLISION ALERT WOULD NOT OPERATE. THE MANUFACTURE HAD NOT BEEN ALERTED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,400.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.