2023 Chevrolet Equinox Complaint Log

It keeps stalling and trying to die out. I seen this has been an issue in previous years and in some cases this year. There has not been a recall issued yet for the 2023.

Recall/Loss of Power I am filing a safety complaint regarding a 2023 Chevy Equinox. The vehicle began losing engine power and will not go over 40 mph. This creates a dangerous driving situation because the vehicle cannot maintain highway speed. The vehicle has a fuel system recall, and the issue appears to be related to the fuel system. The vehicle is currently at a Chevrolet dealership and has been there for almost a month. The vehicle is currently inoperable. This is a safety concern because loss of engine power while driving could cause an accident. I am requesting that this issue be investigated as a safety defect. Sincerely, [XXX]   VIN [XXX] Mileage: 63,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I can be driving at speeds up to 40 -60mph. The car will just shut down on high way, putting not only myself but children at risk of a crash. The car will start reduced power engine, and the engine will start to stall and completely shut down. I have taken it to nick chevy in tarentum pa multiple times regarding this issue. They state software issue. But every so many months it does it again. Putting my life and children life in danger for just stopping on major highways.

On January 21, 2026 i was involved in a car accident with a tractor in which the tractor collided with my passenger front side of my car causing me to slide into corn field causing the total destruction of my vehicle. None of my airbags deployed. There were no warning lamps or indicators from the vehicle showing a fault prior to the accident. The vehicle has been inspected by the insurance adjustor. It is unknown if other vehicles have had the same issue to my knowledge.

Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump failed. I became aware there was a recall related to the fuel system; however, when the dealership ran my VIN, it did not populate under the recall campaign. Despite this, the component still failed. Now, I am experiencing continued stalling and drivability issues, particularly when coming to a stop or when the automatic start/stop system engages at traffic lights. Based on the symptoms, I believe the secondary fuel pump may also be malfunctioning. A vehicle stalling in traffic creates a clear safety hazard. I rely on this vehicle daily, and repeated fuel system failures at this mileage are unacceptable. I am requesting the following: A full diagnostic review of the fuel system under manufacturer oversight Consideration for coverage or reimbursement of recent repairs Investigation into whether my vehicle should have been included in the applicable recall Assurance that this vehicle is safe to operate I have maintained this vehicle appropriately and did not expect major component failures at 55,000 miles. I am extremely concerned about both reliability and safety moving forward. Please advise on next steps and how Chevrolet intends to address this matter.

Check engine light turns off and on every day and it’s popping up high pressure fuel pump I Was told it was a problem with these make year and model vehicles and was considered a recall but was told my vin didn’t pop up as a recall and have to pay out of pocket I had less than 30,000 miles.

My Equinox completely stopped functioning in the middle of a major intersection as I was making a left turn during 5pm traffic. I was able to push the car out of the intersection with the help of other drivers (they had to exit their vehicles to assist) and the car restarted - I drove back roads to chevy dealership with the car cutting out unexpectedly twice more while the vehicle was moving and then restarting. No warning light came on. Dealership said my fuel pump "exploded" and pieces were also caught in the fuel injectors and all had to be replaced.

My car has been shutting down or going into limp mode. It has happened 4 times now and has left me stranded. The second time it happened I was going highway speeds and car lost power causing me to almost get rearended trying to pull my car off road. The 3rd time it happened my car stahled while idling and I could not get it to start back up in the middle of traffic at intersection. I have had injector and pipe replaced, ecm updated and now its going back to dealer as it is currently broke down again.

In September 2025 engine light came on and the message Engine Power is Reduced. The message and light went off. In October 2025 the engine light came on again and another message came on. Something like service ES. I didn’t catch the rest of it. No trouble driving and engine light went out after driving awhile. I took it to the Chevy dealer and they told me I need a new fuel pump. Car has only 58,249 miles on it. I refused repair and told them there were several recalls, but not for my year. Apparently this is a major problem with the Chevy Equinox.

Car stalling

High pressure fuel pump bad before 60,000 miles

Check engine light, reduced engine performance, stalling antiskid message coming on misfire won’t accelerate hard starting. First time June 2025 bad fuel injector second time August 2025 bad fuel injector third time October 2025 car at dealership replacing high-pressure fuel pump.all repairs done at Bomnin Chevrolet west Kendall Miami fl 33177

While I was driving the Engine reduce power came on. I was currently doing 75 miles and the truck dropped down to 55 miles per hour. I took it to the Chevrolet place and it needed a fuel pump , and I was advised that this has been a common issue for the Chevrolet Equinox vehicles , and my vehicle is practically brand new. This issue needs to looked into because the is dangerous and a-lot of dealerships are stating this is a common issue.

High capacity fuel pump stopped working while going up a hill. Lost all driving power on freeway and was unable to accelerate any more. Luckily there was a pull off on the freeway or I would have been on a blind turn with cars going 70mph. Had to have pump replaced at a local shop as there was no recall for 2023. 2021 and 2022 have the recall for this specific component.

I want to explain my case to protect a future person with this problem and that they soon take action. This has happened to me on 2 occasions. [XXX], my vehicle suddenly stopped at a speed of 55 miles on [XXX] in Miami and the car dashboard showed a lack of gasoline power that the gas pump stopped working, braking the car abruptly and with a high risk that a vehicle could collide with me at high speed. I had to pay for a tow truck to the Chevrolet Auto National Doral dealership in Miami. The vehicle only had 28,000 miles and it took a month to repair the vehicle. Time passes and on [XXX] the same thing happens to me at a speed of 60 miles on [XXX] in the city of West Palm Beach, the vehicle failed and braked abruptly and stopped working with the same risk that a vehicle could hit me. I had to request a tow truck for the area dealership AutoNation Chevrolet Greenacres and they tell me that the warranty had expired because the vehicle has 54,000 miles explaining that the car has had the same problem on several occasions and that it was a factory problem and that it had been repaired recently in a year and they tell me that I have to pay $ 1,000 dollars for the repair and I want to file this complaint so that an inspection is done on that entire vehicle because they all have the same problem and they should not charge the customer for a problem due to factory defects in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The component that’s failed and malfunctioning is the High Pressure Fuel Pump. Myself and my children’s safety was put at risk multiple times when the vehicle shut off multiple times and sputtering going into reduced power mode and the vehicle shutting off multiple times after it is started for at least 5-10 seconds. Yea the issue was fixed through a local Chevrolet dealership after having the vehicle for only two months and now the issues has reproduced after three months of being repaired the vehicle is back at the dealership with the same issues and awaiting a diagnostic. Vehicle is now at the dealership to be inspected and GM has been contacted regarding the issue Yes after the vehicle sputtered and died displaying the check engine light afterwards with the smell of fuel immediately after this was the first time this happens two months after vehicle purchase and the second time was 90 days after vehicle was fixed

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at approximately 65 MPH, he observed a "reduced engine power " message appear and the check engine warning light illuminated. Additionally, the vehicle lost power. The vehicle was steered to the side of the road, where the vehicle stalled. The vehicle was not able to restart immediately, but it restarted 45 minutes later, the failure persisted. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The contact stated that during the last failure the vehicle was not able to be restarted. The vehicle was towed to the same independent mechanic, where it was diagnosed that the fuel pump and the entire fuel pump system needed to be replaced. The vehicle was not repaired due to the parts being on a national backorder. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.

The contact owns a 2023 Chevrolet Equinox. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was restarted; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while driving on a four-lane busy highway. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 39,000.

The fuel pump on my 2023 Chevrolet Equinox began malfunctioning on [XXX] when the check engine light came on. Less than 24 hours later, the light went out. On [XXX], while leaving a CVS pharmacy, the vehicle jerked, then the engine shut off. After putting the car in park, I was able to restart the car and continue on. On [XXX], the check engine light illuminated again. While sitting at a stop light in the turn lane, as I began to push the accelerator, the vehicle once again jerked and the engine shut-off, almost causing the vehicle behind me to collide. I was able to restart the car and continue on my way. On 3/21/25, I took the car to the local Chevrolet dealership (Integrity Chevrolet in Chattanooga, TN). After inspecting the car, the dealer informed me the high-pressure fuel pump and fuel pump module was bad and had to be replaced. The service manager agreed this failure was not the result of operator error and should NOT have failed after only 2.5 years of normal use. The conditions/symptoms are almost exactly the same as those described in GM recall notice N222372310 (dated 5/23/23). The repair cost $1,113.46 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel pump. It’s available for inspection. Left me stuck on the side of a busy highway with cars flying past. Check engine light. A message said engine power reduced had to take side streets home with hazard lights. Car would not accelerate or go over 40 mph on a 45 mph road. I had the check engine light checked at auto zone. No the vehicle has not been inspected. No warning lights before. I pushed the gas pedal down and the car had no power, started to sputter message popped up on the dash that said engine power reduced and check engine light was on. Problem started right before 4pm on 3/10/2025.

High pressure fuel pump failed while driving causing a sudden loss in power. Vehicle went into limp mode and would not exceed 5 mph. Check engine light and dash warning illuminated. Vehicle had to be towed. Dealer could then not get vehicle to even start. The sudden loss of power in a traffic situation would be dangerous with the potential for another vehicle to collide from the rear due to the sudden deceleration with no brake lights.

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was restarted after two or three attempts each time. The check engine warning light was illuminated and the OnStar app notified her of fuel issues. The vehicle was taken to a dealer where it was diagnosed that the high-pressure fuel pump and the feed pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 37,000.

Entering a freeway off-ramp at about 65 mph, I depressed the brakes and the brake pedal went to the floor with little resistance. Two error messages were displayed on the dashboard: "Brake System Failure - 62 MPH Top Speed" and "Service ESC". The following dashboard lights came on: Check Engine, Brake, ESC, ABS. I held the brake pedal to the floor and coasted to a complete stop at the intersection, then proceeded slowly into a nearby parking lot and stopped. Braking effort did not become difficult, rather it was reduced to a small fraction of normal braking power. An online search indicated that disconnecting/reconnecting the negative battery terminal might resolve the problem, and it did, allowing me to carefully drive home with full braking. The local Chevrolet dealer replaced the brake system control module based on GM document 5081450.

Unable to respond to text messages verbally whenever you get a text. Initially the driver could accept and reply thru the radio if so desired but now this function does not work as before. Both the dealer and Chevrolet have not resolved the issue. Three case numbers have been assigned (9-14405693026, 9-14415635001, & 9-1445732776) without resolving the issue. The vehicle is well within warranty mileage. There is no safe way to safely respond to a text.

My trunk unlocked every time I put my vehicle in park. This has happened a few months ago as well.

The car while driving suddenly died. The error code is related to the fuel pump, which I now understand had a recall for the 2 previous years. The dealership does not know when a replacement part might be available.

No

On 9/23/24 I was turning into a gas station going up a bit but of an incline and my car died, reduced engine power light came on as well as check engine light. Tried restart car and it would not start. Let vehicle sit for some time and it started and ran fine, the next day I took off it into the dealership and was told diagnostic indicates my fuel pump needs replaced, I replaced my fuel pump and the car ran fine until October 5, 2024 was driving down the highway at about 65mph when my vehicle lost power, I was able to pull off the road by coasting. Tried to start vehicle no power, engine power reduced light back on as well as check engine light. I was left stuck on the road waiting on a tow truck to take my vehicle back to the dealership that worked on it previously after contacting Chevy it was determined my fuel system failed and the part needed us on back order.

Water leak flooding the rear passenger compartment floor and the rear spare tire well. The water appears to be entering at the rear pillars. On the left rear leak, it is entering the fuse panel. The right rear leaks by the power outlet. I fear this is going to cause corrosion and create problems in the future. I removed almost 2 gallons of water from the rear floor with a carpet extractor. I was able to pull a drain plug in the rear spare tire well to remove that water. The moisture in the vehicle condensates on the inside windshield, moon/sunroof and the rear back glass making it difficult to leave in an emergency without first wiping all the window down with a towel. FYI: I am the brother of the vehicle owner. She has stage 4 lung cancer and I am handling things for her.

Car lost power on highway. Driving 65 MPH upon exiting ramp, got a check engine light and immediately a message saying reduced engine power. Car went to a speed of about 45 MPH IMMEDIATELY. Thankfully I was able to exit the highway having been ON THE RAMP. I was still able to drive the car on reduced power, had to turn on the hazard and the car was unable to go over 20 MPH. Took it to firestone and was notified that there was a fuel pump issue. Car only had 29000 miles. I know several people this happened to. An absolute joke, these should be recalled.

Forward collision warning goes on even when no vehicles are infront of me.

February-March 2024 the car would stall when trying to accelerate. April 2024 while driving to the store, the vehicle reduced speed and went into power save mode, and the check engine light appeared. I took it to the dealer on a Monday morning and from their diagnosis they reported nothing was wrong. They stated I pretty much had to wait until the car went out before they can figure out what's wrong. May 2024 while reversing and then putting the vehicle in drive, the car begin to lose power and a message appeared saying switch to neutral. After parking and turning the car off, then turning it back on, it hardly wanted to turn on and the message appeared again to put the car in neutral.

My car is having serious problems regarding its touch screen. 3 times a week the screen stops working and the car audio makes an unbearable noise. It doesn't allow me to use the GPS, it doesn't allow me to take calls and it presents problems in terms of technology.

This vehicle stalled on a road blocking entrance to a People’s Gas Facility. It was towed to Webb Chevy and determined that the high pressure fuel pump failed and needs replacement. The part is unavailable

This is a fleet vehicle. Driver was traveling approximately 45 MPH when the vehicle began to slow down and then stall.

Electronics continually work in a “muted” manor. Not enough heat from the seat, steering wheel etc. Park assist and cruise control disengage on their own. Infotainment screen fails to recognize key fob and reboots radio. Entire camera system frequently goes out with an error that no cameras are even hooked up. HVAC system runs way too cold. Blower cuts out. Random vents will work, others don’t or struggle. Zero airflow out of the rear vents. Excessive water drips out of vehicle from several spots while either minimal or no exhaust coming from tailpipe. Sometimes exhaust comes from under the hood. Transmission shifts when it shouldn’t and doesn’t when it should. Grinding sensation from gas pedal upon accelerating. Very sluggish. No power. Rpms reach 3000-4000 trying to accelerate down steep inclines. Gravity is no match for this vehicle. Long shifts cause vehicle to remain in a state of constant braking. Getting only 18 mpg. Can’t maintain speed. Every shift is felt in pedals and steering wheel. Pulls to different sides after each shift. Power steering much too tight and difficult to turn. Numerous times fuel has failed to reach the engine. Not having control of acceleration, steering and no winter warmth is dangerous. At best. It’s downright deadly. DePaula Chevrolet will do absolutely nothing. GM corporate was also no help. This vehicle is destroying me financially and cost me my job. These problems have been happening daily since two miles after I left the lot on the date of purchase.

I have confirmed with a reputable repair shop that my alternator is defective and is dangerous to drive. No dealership in my area will entertain that this is a possibility. I have consistently had problems with braking, accelerating and steering. My vehicle throws codes constantly for suspension, communications, safety restraints, air bags, rear differential, ABS and more. This vehicle is a significant danger to myself and others. This has been happening since the day I purchased it. There is also an active safety bulletin regarding my fuel pump that the manufacturer will not address. Again, This vehicle will hurt someone.

Battery wil not charge or stay charged. Battery have been replaced twice the issue presist.

This is fleet vehicle. Driver was traveling on the freeway at approximately 70MPH. The vehicle began to slow down and warning light came on. Vehicle would not exceed 35 MPH. Diagnosis provided by Courtesy Chevy - Malfunctioning fuel pump. Part has been on back order since November 2023.Delivery of part Unknown

TOTAL LOSS OF BRAKES. PEDAL WENT TO FLOOR ON DOWN HILL GRADE. GOT VEHICLE STOPPED. 8600 MILES ON VEHICLE. WE ARE WAITING FOR BACK ORDERED PART. A MONTH WAIT TILL AVAILABLE.

Traveling 75 mph on a 3-lane highway when the car jerked (as if it was downshifted), started to rattle, and then ultimately a CE came on with the "Engine Power Reduced" warning on the dash. After a few close calls trying to merge over to the breakdown lane, I was able to rest safely and call for a tow. Unable to turn the car over after a few attempts, the car finally started back up after 5 seconds of cranking. Tow to certified Dealer where they confirmed 4 codes were being presented by the car. The codes are: P0089 - fuel pressure regulator performance P00C6 - fuel rail pressure low during engine cranking P228C - fuel pressure regulator 1 low pressure P0171 - fuel trim system lean The Dealer was unable to replicate the issue and is unable to fix or repair any part. Clearly, there is an issue with the Fuel Pump in these '23 Equinox's - just like the past model year!

Check engine light on after picking it up from dealership.

Fuel pump quit on 12/24/23. Dealer had vehicle four months while GM designed new pump. Notified vehicle was ready but later same day was notified the catalytic converter was bad - one ordered. Another week. Picked up vehicle mid April 24 and drove about three miles and warning light came on. Returned to dealer, mechanic made adjustments and said all fixed. Been dealing w/GM for buy back or higher trade in. Battle all the way. Bought as tow vehicle with RV. About to leave on 2 to 3,000 mile trip. Do not trust Equinox and want to return/trade for another Equinox or Blazer. Have also looked at Ford products. BTW I was in the inside lane of a busy four lane highway when this happened and speed reduced to about 5 miles per hour. People love their horns when you try to get in outside lane in heavy traffic.

When auto stop is engaged and letting off the brake the vehicle jumps forward when the engine starts again. In previous vehicles with this feature the vehicle never "jumped" forward.

This vehicle stalled on an Expressway without any prior warning. It was taken to Webb Chevrolet in Oak Lawn Ill. That was [XXX]. It was determined that it needed a High pressure fuel pump. The part was and continues to be unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle stalled on [XXX] without any prior warning while driving in Chicago. It was towed to Webb Chevy in Oak Lawn and it was determined that the high pressure fuel Pump failed. The part is and continues to be unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel pump failed to supply engine with fuel, first started November 9, the vehicle was scheduled for regular maintenance on November 13, 2023 where I addressed the vehicle has been jerking and stalling. Service advisor saw a problem but Rick hendrick service department was unable to find what was wrong. On November 15th 2023 I reported ongoing issue and scheduled to return the vehicle for November 16, 2023, as I was driving to the dealership my car started stalling as I was going around a semi truck and a on coming car almost hit my car, Engine Light says Engine power reduced came on and I had to slowly drive the car in. Later the following day I was told my vehicle has a defective fuel pump. Vehicle has been at the dealership more than 15 days with no ETA of repair. General Motors has been notified and working to resolve again with no ETA. From what I was told this is not the only vehicle that has a defective fuel pump.

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at 45 MPH and exiting a ramp to merge onto the highway in oncoming traffic, the contact depressed the accelerator pedal and the vehicle failed to respond as intended. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed high-pressure fuel pump module. The vehicle was not repaired. The contact was informed that the parts to complete the repair were unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.

Vehicle doesn't start all the time. Also has shut down when driving.everything shuts down.then it will start back up in about a minute or two. Had it at dealer and the can't find any problems or codes.

I intended to pull the vehicle behind my RV using a tow dolly. I loaded the vehicle on the tow dolly per the owner’s manual and left the key fob in my RV. After about 15 mins, we began our trip and the vehicle pulled behind without issue. About 10 miles down the road, I stopped to check the securement straps to make sure they were still tight and I also needed to check the steering strap to make sure it was still tight as well. After doing so, we proceeded down the road for a very short distance (approx 100 feet or so) when we noticed smoke behind us. We immediately pulled over and observed that the rear tires were locked up by the emergency brake setting on the vehicle. We tried several times to get the vehicle to release the emergency brakes, only to have the emergency brake reset on its own after pulling the vehicle forward only a couple of feet. We ended up taking the vehicle off the dolly only to discover that the two rear tires had already been ruined by flat spots on them. Come to find later, by reading on the vehicle forums of our particular year and model, that others were experiencing the same issue. It was discovered through reading the forums the vehicles electronics need to go to sleep (approx 10-15 minutes) before you can safely tow the vehicle. This makes sense to me now, because we had no issue when we first started on our trip. The issue didn’t occur until we had to get into the vehicle using the key fob. My main concern here is that this should be included in the owner’s manual as part of the steps or at least a cautionary to tow on a dolly. This is definitely a safety issue, as the tires could have blown or started a fire if I continued down the road without notice.As it stands, I will be required to purchase two new tires to replace the rear tires that only had 2,000 miles on them. I made contact with Chevrolet customer service on 11/13/2023 to advise them of the issue and they should consider including more detail in the owner’s manual.