2010 Chevrolet HHR Complaint Log

IN A PARKING GARAGE ON THE 4TH FLOOR. BACKING OUT OF SPACE. WHILE BACKING UP, I HEAR A LOUD BOOM. NOTHING BEHIND ME. THOUGHT PERHAPS A TIRE FAILURE. PUT VEHICLE IN DRIVE TO PULL FORWARD OUT OF TRAFFIC LANE, AND THE ENGINE ACCELERATED UNCONTROLLABLY. BRAKES WOULDN'T RESPOND. BY THE GRACE OF G-D OR REFLEXES, I TURNED THE WHEEL TO THE RIGHT TO AVOID FLYING THROUGH THE GUARDRAIL AND OFF THE 4TH STORY OF THE PARKING GARAGE. VEHICLE CAME TO A HALT WHEN IT SMASHED INTO A CONCRETE SUPPORT PILLAR. BOTH AIR BAGS DETONATED, PASSENGER-SIDE AIR BAG APPARENTLY BROKE THE WINDSHIELD ON THAT SIDE. ENGINE SHUT OFF. LIGHTS IN PASSENGER COMPARTMENT TURNED ON, HAZARDS STARTED FLASHING ON/OFF (COULDN'T TURN THEM OFF). WAITED FOR TOW TRUCK FOR 5 HOURS. TOW DRIVERS HAD TO JUMP BATTERY - COULDN'T GET FRONT HOOD OPEN, BACK DOOR ELECTRONIC LOCK NON-FUNCTIONAL DUE TO DEAD BATTERY. TOW DRIVER CLIMBED INSIDE CAR, REMOVED INSIDE DECKING TO ACCESS BATTERY. TOW DRIVER JUMPED BATTERY, ATTEMPTED START. FIRST TWO OR THREE TIMES, IT WOULDN'T START, EVENTUALLY ON THE 4TH OR 5TH TIME IT STARTED BUT THE ENGINE WAS RACING AGAIN. TOW DRIVER PUT CAR IN REVERSE AND IT FLEW BACKWARD (I THOUGHT IT WAS GOING TO GO OFF THE DECK OF THE GARAGE BACKWARDS...). HE STOPPED THE VEHICLE, TURNED THE WHEEL AND HEADED FORWARD - IT SHOT DOWN THE RAMP UNTIL THEY GOT IT OUT OF THE GARAGE AND ON THE TRUCK (I WAS OUTSIDE THE VEHICLE WATCHING FROM A SAFE DISTANCE WHILE HE DID THIS). VEHICLE TOTALED. NOT SURE WHAT THE PROBLEM IS/WAS, BUT I'M LUCKY TO BE ALIVE. HAVE HEARD OF ISSUES INVOLVING STUCK IDLE SOLENOIDS, DRIVE TRAIN PROBLEMS, ETC.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE NOISE THAT WAS HEARD WAS A CV DRIVESHAFT LOCATED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER OF THE PART WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

THIS VEHICLES SAFETY CHIMES CAN SHUT OFF CAUSING OWNER TO BE LOCKED OUT OF THE VEHICLE WITH KEYS STILL IN IGNITION. THIS OCCURS WHEN PARKED AND TURNED OFF OR WHEN PARKED AND ENGINE RUNNING. SMALL OCCUPANTS AS INFANTS CHILDREN AND PETS COULD BE TRAPPED IN A FREEZING OR HOT CAR. THIS VEHICLE HAS NO INTERIOR HATCHBACK DOOR OPENER AND CAN ESSENTIALLY PIN OCCUPANTS IN A ACCIDENT INTO THE VEHICLE IF FORWARD DOORS ARE DAMAGED DURING ACCIDENT. THE ONLY ESCAPE COMES FROM REMOVING PLASTIC HOUSING AND USING A SCREWDRIVER TO A HIDDEN LATCH INSIDE THE DOOR HOUSING.

THE SERVICE AIR BAG LIGHT KEPT APPEARING. IT WOULD BE ON FOR A FEW DAYS, THEN GO OFF AND THE CHECK ENGINE LIGHT WOULD APPEAR. THE LIGHT DESIGNATING SEAT BELT USE FOR THE PASSENGER WOULD NOT ISSUE A WARNING SOUND AND SOMETIMES WOULD NOT COME ON EVEN IF SOMEONE WAS SITTING IN THE PASSENGER SEAT. THIS HAPPENS AT ANY TIME WHEN THE CAR IS TURNED ON. THIS HAS BEEN VERIFIED BY A CHEVY DEALER, BUT THEY SAY SINCE MY CAR IS NOT ONE OF THE VINS BEING RECALLED FOR THIS PROBLEM THAT I WILL HAVE TO PAY FOR IT. THEY HAVE OFFERED ME A RECONCILIATION DEAL FOR A LESSER DOLLAR AMOUNT.

SHORTLY BEFORE CHRISTMAS (2015) WE BAGAN TO SMELL FUEL FROM THE REAR DRIVER'S SIDE OF OUR 2010 HHR. THERE DID NOT APPEAR TO BE ANY LEAKING GAS; HOWEVER, WE TOOK THE CAR TO THE DEALER FOR PROPER DIAGNOSIS. THE DEALER DETERMINED THE FUEL LINES HAD RUSTED THROUGH. WHEN WE TOOK THE CAR HOME TO DECIDE OUR NEXT ACTION, WE DISCOVERED IT WAS NOW LEAKING A SIGNIFICANT AMOUNT OF FUEL, AND PROMPTLY BROUGHT THE VEHICLE BACK FOR FULL REPAIR. THE CAR WAS 5 YEARS OLD. EVERYONE I HAVE SPOKEN WITH SINCE HAS NEVER HEARD OF RUSTED FUEL LINES ON A 5 YEAR OLD VEHICLE. I WROTE GM'S EXECUTIVE OFFICE, AND THEY SIMPLY STATED THAT IT WAS DUE TO ENVIRONMENTAL CONDITIONS. I LIVE IN FLORIDA, BUT DO NOT LIVE DIRECTLY ON OR NEAR THE OCEAN. I ALSO DO NOT PARK THE CAR AT OR NEAR THE OCEAN ON ANY KIND OF REGULAR BASIS. THIS CAR ALSO NEVER DRIVES IN SNOW. IF ENVIRONMENTAL CONDITIONS CAUSED THE FUEL LINES TO GO BAD, EVERY CAR IN FLORIDA WOULD HAVE THEIR FUEL LINES REPLACED EVERY FIVE YEARS, AND THIS IS SIMPLY NOT THE CASE. THE DISTINCTION IS THAT FUEL LINES DO NOT RUST THROUGH ON VEHICLES OF THIS AGE. THERE ARE NUMEROUS MODEL YEARS OF THE HHR REPORTING THE EXACT SAME ISSUE IN NUMEROUS STATES ALL OVER THE USA; THUS, THIS IS NOT A LOCALIZED ENVIRONMENTAL ISSUE. FAULTY DESIGN AND/OR MATERIALS IS CAUSING THESE FUEL LINES TO PREMATURELY RUST OUT AT THE JOINTS. ALMOST ALL OF THE REPORTS OF THIS ISSUE OCCUR BEFORE FIVE YEARS OF AGE FOR THE VEHICLE. IF CORVETTE'S WERE HAVING THEIR FUEL LINES RUST OUT WITHIN 5 YEARS, THERE WOULD BE A RECALL; HOWEVER, AS THE HHR IS DISCONTINUED, NOTHING HAS BEEN INVESTED INTO RESEARCHING THIS INHERENT VICE. BY THE TIME WE ACTUALLY HAD THE REPAIR DONE ON OUR HHR, IT WAS ACTUALLY LEAKING A SIGNIFICANT AMOUNT OF GAS, AND IT EASILY COULD HAVE IGNITED AND KILLED OUR FAMILY. APPARENTLY SOMEONE HAS TO DIE, FOR A RECALL TO BE ISSUED.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. WHEN THE BRAKES WERE APPLIED, THE PEDAL PULSATED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO OPERATE THE VEHICLE WITH THE POWER STEERING AFTER SWITCHING TO A DIFFERENT KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

DOOR HANDLES BREAK EASILY AND HAVE BEEN REPLACED ONCE EACH AND DRIVERS HAS BEEN REPLACED TWICE. ALSO OPENING REAR DOORS FROM OUTSIDE OF THE CAR, THE PASSENGER REAR DOOR DOES NOT LOCK ANY LONGER AND YOU CAN NOT GET OUT THE DOOR WITHOUT FIGHTING WITH THE LOCK ON REAR PASSENGER SIDE. THE REAR DRIVERS SIDE YOU HAVE TO JERK THE DOOR FORWARD AND SOMETIMES IT WILL OPEN FROM THE OUTSIDE. YOU CANNOT OPEN IT FROM INSIDE.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 25 MPH, THE REAR AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 1/20/2016 *SS *CN

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL VIBRATION AT THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS RUBBER BUSHING WERE WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

ESC ACTIVATION LIGHT COMES ON, CAR VIBRATES BADLY AND HARD TO STEER. HAPPENS MAINLY ON DRY ROADS, AT TIMES GOING AROUND A BEND IN THE ROAD. IT IS SPERATIC, BUT LAST WEEK HAPPENED ALMOST EVERYDAY. ITS BEEN AT THE DEALER 6 TIMES TO TRY TO FIX, BUT TO NO AVAIL.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED , HOWEVER, THE FAILURE RECURRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

POWER STEERING QUIT WORKING 2 TIMES WHILE DRIVING VEHICLE IN 2 DAYS. ONCE WHILE TURNING AND ONCE WHILE DRIVING STRAIGHT DOWN ROAD. STOPPING AND RESTARTING CAR CAUSED IT START WORKING AGAIN. AFTER THE SECOND TIME I TOOK THE CAR IN TO DEALER WHO STATED POWER STEERING MOTOR WAS BAD AND NEEDED REPLACING. BOTH TIMES WERE DRIVING AT UNDER 40MPH. CHEVROLET CLAIMED THIS WAS NOT COVERED UNDER CAMPAIGN NUMBER: 14V153000. NEITHER TIME RESULTED IN A WRECK OR DAMAGE, JUST A FEW MISSING HEART BEATS.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

POWER STEERING NON OPERATIVE, WENT OUT WHILE VEHICLE WAS IN MOTION ON A CITY STREET. TURN THE CAR OFF AND THE POWER STEERING WORKS FOR A SHORT WHILE BUT SOON GOES OUT AGAIN WHILE IN TRAFFIC.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING DISPLAYED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD NOT LOCK. THE DEALER DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V153000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL VEERED TO THE LEFT TOWARDS AN ONCOMING VEHICLE. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

WHILE EXITING ONTO THE FREEWAY AT 45 MPH THE POWER STEERING LIGHT WENT ON AND THE STEERING DIDN'T WORK. I REALIZED THE IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL AND CAR AND GOT OFF ON THE FIRST EXIT WHICH WAS 2 MILES AWAY. I TRIED NOT TO PANIC AS I HAD MY KIDS IN THE CAR. I THEN WENT TO THE NEAREST GAS STATION. TURNED OFF THE CAR TO CAL MY HUSBAND. AND WHEN I TESTED THE CAR TO TURN IT BACK ON THE POWER STEERING LIGHT WAS OFF AND THEN THE STEERING WHEEL WAS NORMAL. I DECIDED I NEEDED TO TRY AND GET HOME, WE WERE 45 MINUTES AWAY FROM HOME. AS I DROVE THE CAR AGAIN AT A STEADY SPEED I STAYED ON THE SLOWEST LANE AND WHILE DRIVING ON THE FREEWAY AGAIN THE POWER STEERING STOPPED WORKING AT 65 MPH. SINCE THEN IT STILL HAPPENS ONCE WE DRIVE IT. I HAVE A VIDEO OF WHEN IT GOES ON. I SAFELY RECORDED THE MALFUNCTION. THIS IS OUR ONLY TRANSPORTATION AND WE JUST BOUGHT IT FROM CARMAX IN MAY.

MY HHR IS HAVING REPEATED ISSUES WITH THE SENSORS. I HAVE ALREADY PAID TO HAVE SENSORS REPLACED AND I WILL NO LONGER DO SO. THE HHR IS ONE OF THE MOST COSTLY VEHICLES I'VE OWNED.

IN THE AFTERNOON ON THURSDAY 7/9/15, I HEARD A DING IN THE VEHICLE (WARNING SOUND) AND THE WORDS "POWER STEERING" APPEARED ON THE DASH PANEL UNDER THE SPEEDOMETER. ALL LOSS OF STEERING ASSIST WAS LOST AND MANUAL STEERING WAS THE ONLY WAY TO STEER THE VEHICLE. AFTER TURNING THE VEHICLE OFF/ON, THE POWER STEERING WORKED AGAIN AND THEN AFTER A FEW MINUTES THE SAME ISSUE OCCURED. I PARKED THE VEHICLE AND DID NOT DRIVE IT UNTIL THE NEXT DAY. I SEARCHED FOR RECALLS AS WELL AS CONTACTED THE LOCAL CHEVROLET DEALER TO DISCUSS THE ISSUE AND IF THERE WERE ANY RECALLS. I WAS TOLD THERE IS A RECALL FOR POWER STEERING ON SOME 2010 CHEV HHR MODELS BUT MY VIN HAS NOT BEEN IDENTIFIED. THE NEXT DAY I AVOIDED DRIVING THE VEHICLE WHEN POSSIBLE DUE TO SAFETY CONCERNS AND THE INABILITY TO SCHEDULE AN APPOINTMENT WITH THE DEALERSHIP FOR DIAGNOSIS. I DID DRIVE THE VEHICLE ONCE AND THE SAME THING DESCRIBED ABOVE HAPPENED THREE TIMES BEFORE I COULD GET BACK HOME. AT THIS POINT I DID NOT WANT TO DRIVE THE VEHICLE AT ALL UNTIL THE PROBLEM HAD BEEN FIXED. I SCHEDULED AN APPOINTMENT WITH THE LOCAL CHEV DEALER AFTER A CANCELLATION OCCURRED AND THE POWER STEERING MOTOR WAS REPLACED ON 7/11/15. I HAVE CONTACTED GM ABOUT THIS AND HAVE BEEN ADVISED THE VEHICLE WAS NOT UNDER RECALL. WHILE I UNDERSTAND THE VEHICLE WAS NOT UNDER AN OFFICIAL RECALL, THE SAME EXACT PROBLEM HAPPENED IN THE SAME EXACT WAY DESCRIBED ON THE GM WEBSITE AND A RESULT OF THAT POWER STEERING RECALL IS TO REPLACE THE POWER STEERING MOTOR. I HAVE REQUESTED REIMBURSEMENT BUT HAVE NOT RECEIVED ANY INFORMATION ABOUT THIS AT THIS TIME. ONE REPRESENTATIVE ADVISED IT WAS HIGHLY UNLIKELY. I WOULD LIKE TO FIND OUT WHY THE VEHICLE WAS NOT IDENTIFIED UNDER ANY RECALL AND WHEN A VEHICLE IS NOT UNDER RECALL BUT HAS AN ISSUE THAT HAS BEEN RECALLED IF THEY'RE ANY STEPS THAT CAN BE TAKEN TO RESOLVE THE ISSUE. THIS WAS A CLEAR HAZARD.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

THE FIRST TIME THIS OCCURRED, WE WERE DRIVING DOWN THE HIGHWAY AND COULD BARELY PULL OVER. WE RESTARTED THE CAR AND IT DID NOT OCCUR AGAIN FOR 6 DAYS BUT NOW, EVEN TURNING OFF THE CAR AND RESTARTING ONLY HELPS FOR A FEW MINUTES. THE CAR IS VERY HARD TO STEER THIS WAY. WE ARE TOLD THAT OUR HHR IS NOT ONE OF THE ONES INCLUDED IN THE RECALL, YET THE PROBLEM IS THE SAME AS THOSE RECALLED. IT SEEMS THAT THE RECALL SHOULD BE EXPANDED.

EXPERIENCED LOSS OF POWER STEERING ASSIST AND A MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER WITH A CHIME SOUNDS. VEHICLE REVERTED TO MANUAL STEERING, BUT GREATER DRIVER EFFORT WAS REQUIRED AS I HAD TO TURN SO I WOULD NOT HIT OTHER VEHICLES. SAME ISSUE AS IN RECALL BULLETIN # BULLETIN 14115. AFTER FINDING OUT ON GOOGLE THAT CARS LIKE MINE HAD BEEN RECALLED I CALLED MY CHEVY DEALER AND THEY SAID THAT MY CAR DID NOT QUALIFY FOR FREE REPAIR, EVEN THOUGH OF CORRECT MAKE AND YEAR. THEY DID NOT SEEM TO CARE AT ALL THAT I WAS STRANDED AND WOULD NOT GIVE ME AN APPOINTMENT UNTIL 3 DAYS LATER, BUT TOLD ME TO CALL GM AS THEY DID NOT SEEM TO WANT TO DEAL WITH ME. I CALLED GM AND THEY SAID THE SAME THAT THE CAR HAD NOT BEEN RECALLED FOR SOME REASON, AND DID NOT SEEM TO CARE EITHER. I TOOK MY CAR TO A REGULAR GARAGE, DRIVING IT IN THE MIDDLE OF THE NIGHT SO THERE WOULD BE LESS TRAFFIC AND LESS RISK OF A CRASH AND THEY COULD NOT REPAIR IT AS THEY NEEDED THE GM SOFTWARE IN ORDER FOR THEM TO DO THAT, BUT THEY DID TELL ME THAT IT WAS THE SAME ISSUE AS THE ONES THAT WERE BEING RECALLED. NOW I WILL HAVE TO MISS MORE WORK AND TRY TO BEG TO GET AN APPOINTMENT AND SPEND A FORTUNE ON HAVING SOMETHING FIXED THAT SHOULD HAVE BEEN TAKEN CARE OF AS PART OF THE RECALL. I AM A SINGLE MOTHER DURING THE WEEK, AND HAVE NO OTHER CHOICE, I AM AFRAID. I HAVE ALWAYS DRIVEN CHEVROLET VEHICLES BUT THAT IS IT FOR ME, I WILL NEVER BUY A GM AGAIN. I AM VERY DISAPPOINTED BY THEIR DISHONESTY, AND POOR QUALITY OF THEIR VEHICLES.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED THE ENGINE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 8/21/15*CN THE CONSUMER STATED UPON GRABBING THE HANDLE TO EXIT VEHICLE IT SNAPPED OFF. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 12/1/2015*JS

DRIVING ON FREEWAY POWER STEERING WENT OUT, DASH INDICATED POWER STEERING. EXTREEMLY DIFFICULT TO STEER VEHICLE EVEN AT HWY SPEED. PULLED OVER, SHUT OFF ENGINE, RESTARTED VEHICLE, POWER STEERING NOW WORKING AGAIN. FINISHED DRIVING TO WORK, ON THE WAY HOME, IT WENT OUT AGAIN. PULLED OVER , SHUT OFF ENGINE, RESTARTED, POWER STEERING WORKING AGAIN, FINISHED DRIVING HOME. CHECKED WITH CHEVY DEALER, THEY INFORMED ME THAT MY VIN IS NOT INCLUDED IN THE RECALL.

I WAS DRIVING DOWN I 20 IN GEORGIA AND I THOUGHT MY TIRE BLEW OUT. I GOT OUT OF THE CAR AND THE TIRE IS FINE, THE RIM IS BENT UP LIKE SOMEONE BEAT IT WITH A HAMMER. I HAVE NEVER SEEN ANYTHING LIKE THIS, BUT IT WAS VIBRATING AND HUMMING ABOUT 2 DAYS BEFORE THIS HAPPENED. SCARED ME HALF TO DEATH AND COULD HAVE BEEN A BAD ACCIDENT IF TRAFFIC WAS HEAVIER. *TR

WIFE AND CHILDREN IN CAR ON HIGHWAY. SLOWED DOWN CAR IN TRAFFIC. ALL OF SUDDEN NO ACCELERATION AS ALL FORWARD GEARS PROVIDED NO POWER. CAR WOULD GO ONLY IN REVERSE. CAR WAS ON, JUST NO FORWARD POWER. ONSTAR FOUND NO TROUBLE CODES, MECHANIC SCANNER FOUND NO DIAGNOSTIC TROUBLE CODES. FAMILY HAD TO BE RESCUED BY STATE HIGHWAY PATROL AS CARE WAS BROKE DOWN IN MIDDLE LANE OF HIGHWAY WITH SEMI TRUCKS GOING 65MPH ON BOTH SIDES.SUSPECTED CATASTROPHIC TRANSMISSION FAILURE. *TR

FRONT TIRE STARTED BREAKING APART AT SEAM ON INSIDE OF TIRE LEAKING AIR. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING OUT OF THE DRIVEWAY, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE THAT ALSO OCCURRED WHEN MAKING A TURN. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING MOTOR NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

STEERING WHEEL IS LOCKING IN PLACE AS IT SHOULD WHEN YOU PARK, TURN THE CAR OFF AND REMOVE THE KEY, BUT THEN THE STEERING REMAINS LOCKED WHEN YOU INSERT THE KEY AND ATTEMPT TO RESTART THE CAR. THE WHEELS ARE NOT IN A TURNED POSITION AND THE STEERING WHEEL IS IN IT'S APPROPRIATE POSITION. IT TAKES WIGGLING THE STEERING WHEEL AS MUCH AS YOU CAN UNTIL THE KEY CATCHES TO GET IT TO START. THE KEY WILL COMPLETELY TURN TO THE "ON" POSITION, BUT IF THAT STEERING WHEEL IS LOCKED THERE IS NO CONNECTION AND THE STEERING MUST BE WIGGLED UNTIL THE KEY ENGAGES. ALSO, THE STEERING DOES NOT RESPOND AS WELL AS IT DID BEFORE THE 1ST RECALL FOR THE IGNITION SWITCH. IT FEELS AS IF THE WHEELS ARE NOT RESPONDING APPROPRIATELY WHEN I AM DRIVING. IT'S HARDER TO MAINTAIN CONTROL AND STAY IN MY LANE. I DO NOT KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL ON THE STEERING THAT WAS PREVIOUSLY PERFORMED BUT IT IS BECOMING PROGRESSIVELY WORSE.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ESC AND AIR BAG WARNING LIGHTS RANDOMLY FLASHED. AS THE FAILURE PROGRESSED, THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

BOTH FRONT DOOR HANDLES ON INSIDE BROKE OFF AND I ASKED THE DEALER TO FIX IT THEY SAID THEY WOULD HAVE TO CHARGE ME ITS A DANGEROUS THING AND I HAVE TO ROLL DOWN THE WINDOWS TO GET OUT OF THE CAR. *TR

I HAVE TO REPLACE THE BRAKE PADS EVERY 6MONTHS AND THE TIRES WEAR UNEVEN. THE FRONT RIGHT AXLE IS LOOSE, AFTER THEY DID THE RECALL AND FIXED THE STEERING COLUMN THE VEHICLE STARED MESSING UP FROM LOUD NOISE TO VIBRATION IN THE PEDALS AND STEERING WHEEL. IF I WANT IT FIXED I HAVE TO PAY FOR IT. ONLY HAD VEHICLE NOT EVEN 2 YEARS FROM DEALERSHIP AND IT HAS NUMEROUS ISSUES. I WISH I NEVER GOT THIS VEHICLE AND DON'T RECOMMEND IT TO ANYONE. THIS VEHICLE IS NOT SAFE TO DRIVE WHEN IT RAINS BECAUSE IT LOOSES TRACTION AND SLIDES CONSTANTLY. *TR

WHILE PUTTING ON NEW SEAT COVERS I NOTICED THE BOTTOM SEAT BELT SWIVEL ATTACHMENT TO THE CAR RUSTED. CHECKED BOTH FRONT SEATS AND THEY WERE BOTH CRUSTY RUSTED. THIS CAN'T BE GOOD. I HAVE PICTURES TO VERIFY MY FINDING. AWAITING YOUR REPLY. THANK YOU. *TR

STARTED VEHICLE IN PARKING LOT OF BUSINESS AFTER SHOPPING. "POWER STEERING" MESSAGE APPEARED IN DRIVER INFORMATION CENTER. DROVE VEHICLE IN PARKING LOT; WAS NO POWER ASSIST FOR THE STEERING, MANUAL STEERING ONLY. CHECKED OWNER'S MANUAL, NO INFORMATION ABOUT STEERING SYSTEM, OTHER THAN CONTACT DEALER IF MSG APPEARED. DROVE VEHICLE HOME WITH MANUAL STEERING. DID RESEARCH ON NET AND FOUND THAT THE HHR (& SEVERAL OTHER GM MODELS) HAD ELECTRIC MOTOR ASSIST FOR STEERING, AND GM HAD ISSUED A RECALL IN EARLY 2014 FOR THIS PROBLEM; COVERED WIDE VARIETY OF MODELS & YEARS, INCLUDING "SOME" 2010 HHR'S. CONTACTED DEALER, SAID BRING THE VEHICLE IN. STARTED VEHICLE, MESSAGE WAS GONE, POWER STEERING WORKED, BUT DROVE THE VEHICLE TO DEALER ANYWAY. SERVICE WRITER WAS UNAWARE OF ANY RECALL FOR THIS ISSUE. HE CHECKED THE VIN, SAID MY VEHICLE WAS NOT COVERED UNDER THIS RECALL; SAID HE "COULD CONTACT GM ABOUT ANY PARTICIPATION IN THE COST OF THE REPAIR; MAY BE 10%, MAY BE 100%, BUT THERE IS NO GUARANTEE." HHR REMAINED AT DEALER OVERNIGHT;SVC WRITER CALLED NEXT DAY, SAID ELECTRIC MOTOR HAD DEFINITELY FAILED, IT WAS $346, AND GM WOULD NOT COVER ANY OF IT. I HAD DONE MORE RESEARCH ONLINE IN THE MEANTIME, AND THERE WERE SEVERAL INSTANCES WHERE GM APPEARED TO BE VERY CONCILIATORY TO GETTING THIS PROBLEM RESOLVED. MY QUESTION IS WHY GM WOULDN'T COVER ANY OF THIS COST, EVEN IF THIS PARTICULAR '10 HHR WAS NOT INCLUDED IN THE '10 HHR'S COVERED UNDER THIS RECALL. A SECOND QUESTION WOULD BE HOW HARD THE SERVICE WRITER ACTUALLY TRIED TO CONTACT SOMEONE AT GM TO GET PARTICIPATION IN THE REPAIR COST. MY COMPLAINT THEN WOULD BE THAT GM HAS APPARENTLY DENIED TO COVER THE COST OF AN OBVIOUSLY DEFECTIVE PRODUCT THAT PRODUCES A DEFINITE SAFETY HAZARD, EVEN THOUGH IT ACKNOWLEDGES THE SAME PROBLEM WITH OTHER SIMILAR VEHICLES; AND I WOULD THINK THAT GM WOULD BE MORE CONCILIATORY IN THIS MATTER. *TR

TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. IN ADDITION, BOTH REAR DOOR HANDLES FRACTURED. THE DRIVER AND REAR SEAT PASSENGERS COULD ONLY EXIT THE VEHICLE BY RELEASING THE WINDOW AND ACCESSING THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THIS A RECALLED 2010 CHEVROLET HHR. WE HAD THE IGNITION SWITCH RECALLED, POWER STEERING SYSTEM RECALLED, AND RIGHT AFTER THE IGNITION SWITCH WAS INSTALLED, THE KEYS STOP WORKING AND WE HAD TO GET TOWED. NOW, THE AIRBAG LIGHT CAME ON. AND WHEN WE WENT TO RE-START THE CAR, NOTHING. THE POWER WENT TOTALLY OUT, AND THE KEY IS STILL STUCK IN THE IGNITION SWITCH. ABOUT A FEW WEEKS AGO, WE GOT ANOTHER RECALL NOTICE FROM GM THAT THE TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL PROPERLY THAT WILL CAUSE THE KEY TO STAY IN A LOCK POSITION. WE ARE NOW STRANDED. AND WE HAVE TO ONCE AGAIN GET THE CAR TOWED TO THE DEALER AND PAY FOR A RENTAL. AND THERE ARE STILL SO MANY RECALLED CARS AT THE DEALER THAT THEY ARE SO BEHIND. ALL OF THIS IS GOING ON WHILE GM IS SHOWING OFF THEIR NEW CARS AT THE DETROIT AUTO SHOW. CARS THAT WILL PROBABLY SOON BE ON ANOTHER RECALL LIST. ENOUGH IS ENOUGH!! ALL CHEVY HHR OWNERS WHO HAVE HAD MORE THE ONE RECALL ON IT, SHOULD BE ALLOWED TO TURN THE CAR IN WITHOUT PENALTY OR CHARGE. ALL CAR NOTES SHOULD BE CANCELLED!-THANK YOU. AND "BE BLESSED"-[XXX] IN C/O [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

*THIS AN UPDATE ON FILE NUMBER-# 10672324-2010 CHEVROLET HHR-SHIFTER PROBLEM ON MY LAST FILING I STATED THAT WE HAD ANOTHER RECALL ON OUR 2010 CHEVROLET HHR. PREVIOUS RECALLS WERE THE IGNITION SWITCH AND THE POWER STEERING SYSTEM. BUT I FOUND OUT THAT THE KEY GETTING STUCK WHEN THE CAR IS IN PARK, IS NOT A OFFICIAL "RECALL ,BUT IT SHOULD BE! WE RECEIVED A LETTER WARNING US OF THE PROBLEM AND IF IT OCCURRED, GM WOULD FIX IT FOR FREE. WELL, AS I REPORTED , IT DID HAPPENED. MY HUSBAND PARKED THE CAR, AND WE WERE PREPARING TO GO TO HIS DOCTOR"S' APPT. & TO AN EVENING SERVICE & THE KEY GOT STUCK. NO POWER, NO NOTHING, WE TRIED EVERYTHING. AND THAT THING THAT THE MANUAL SAID WOULD HELP US RELEASE THE KEY, WAS NOT THERE. SO THE CAR, SAT THERE DRAINING THE BATTERY. DR. APPT'S WERE MISSED. AND BECAUSE WE BOTH HAD APPT'S COMING UP, WE HAD TO RENT A CAR. BUT TO SUM IT ALL UP. WHEN THE TOLL DRIVER CAME, HE WAS ABLE TO JUMP THE CAR, AND THE KEY CAME OUT. AFTER TAKING THE CAR TO THE DEALER, THEY COULD NOT DUPLICATE THE PROBLEM. THEY SAID THAT THE BATTERY WAS GONE. BUT IT WAS FINE BEFORE THE KEY GOT STUCK. THEY REFUSED TO CHANGE THE SHIFTER. WE GOT A NEW BATTERY, AND ARE PRAYING THAT WE WON'T GET STRANDED IF IT HAPPENS AGAIN. AND WE ARE GOING TO CONTINUE TO FIGHT FOR OURSELVES AND FOR OTHERS! NO REIMBURSEMENT FOR THE BATTERY OR THE RENTAL. WE HAVE MADE OUR COMPLAINTS TO THE MANAGEMENT AT THE DEALER & TO GM. AND ONE MORE THING, OUR FIRST SIGN OF TROUBLE BEFORE PARKING THE CAR, WAS THAT THE AIR BAG LIGHT WOULD NOT GO OFF. AN ISSUE ALSO AFTER THE NEW IGNITION SWITCH WAS PUT IN. THIS IS A RECALL ITEM. BUT ONCE AGAIN, GM CARES MORE ABOUT SAVING A DIME. NOT LIVES. NOT A SAFETY ISSUE? I CAN THINK OF FEW SCENARIO'S THAT SAY THAT THEY ARE WRONG!-THANK YOU, AND "BE BLESSED" [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

DRIVING FROM WORK CAR STARTED RUMBLE RING THEN ENGINE LIGHT CAME ON. PANEL SAID REDUCE POWER AND SERVICE TRACTION. COAST THE CAR TO SIDE OF HIGHWAY SAT ABOUT 15 MINS AND RESTARTED CAR. IT STARTED ENGINE LIGHT STILL ON BUT WAS ABLE TO DRIVE FINE HAD ABOUT 40 MILES TO GET HOME AND IT DID IT AGAIN. I REPEATED THE STEPS AGAIN AND DROVE HOME. ON THE NEXT DAT TOOK IT TO THE DEALERSHIP AND HAD IT SERVICED AND THEY SAID THE THROTTLE BODY JUST NEEDED CLEANING. DROVE IT FOR ABOUT 3 WEEKS AND AGAIN IT HAPPEN. NOW ON FEBRUARY 2, 2015 AGAIN IT HAS HAPPENED AND THE CAR WON'T EVEN TURN STAY TO ALLOW ME TO GET IT SERVICED I WILL PROBABLY HAVE TO TOW IT. THE TEMPERATURE HAS BEEN SO COLD SO I HAVE BEEN COMMUTED ON TRAINS AND BUSES TO GET TO WORK FOR ALMOST A MONTH. *TR

MY POWER STEERING LIGHT CAME ACROSS THE DASH AND I COULD NOT STEER MY CAR TO GOOD. IT WILL NOT GO OUT NOW AND I HAVE 2 KIDS THAT WE ALMOST GOT INTO AN ACCIDENT WHEN THIS HAPPENED. I HAVE ONLY HAD MY CAR A YEAR AND A HALF AND I THINK SOMEONE SHOULD BE FIXING IT FOR ME AT NO COST. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED OFF AND ON. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

POWER STEERING STOPS OPERATING AT ANY SPEED, BUT HAPPENED THIS TIME AT 50MPH IN A CURVE. CAUGHT ME BY SURPRISE AND WAS DIFFICULT TO MAINTAIN THE LANE AS A RESULT, BUT I MANAGED. THIS IS THE SAME SYMPTOM AS FOUND IN COBALT'S AND HHR'S IN CANADE. SAME PART NUMBERS INVOLVED, ETC... FOR SOME REASON THESE ARE NOT RECALLED ON US HHR'S. PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE AT A STOP SIGN, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

DRIVING ON INTERSTATE AND THE STEERING WARNING LIGHT CAME ON, THE STEERING BECAME ALMOST IMPOSSIBLE TO MANAGE. PULLED OFF AT NEXT EXIT THINKING I WOULD CHECK THE FLUID LEVEL. COULDN'T LOCATE THE FLUID RESERVOIR AND READ THE MANUAL TO FIND OUT THAT THE POWER STEERING IS ELECTRICALLY CONTROLLED. CAME CLOSE TO LOSING CONTROL OF THE VEHICLE AT HIGH SPEEDS. *TR

WHILE DRIVING THROUGH A SCHOOL ZONE AT 25 MPH, MY POWER STEERING FAILED AND REVERTED TO MANUAL STEERING. MY GIRLFRIEND IS UNABLE TO STEER THE VEHICLE DURING THE MANUAL STEERING MODE. I RESEARCHED THE VIN RECALL DATABASE AND FOUND THAT THERE WAS RECALL FOR "SOME" 2010 NON TURBO MODELS. MINE IS A NON TURBO MODEL. I HAD TWO RECALLS ON MY VEHICLE WHICH I HAD REPAIRED ON 12/31/2014. THE FOLLOWING QUOTE IS FROM THE GM RECALL WEB PAGE: ?WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT,? SAID [XXX] , VICE PRESIDENT, GM GLOBAL VEHICLE SAFETY. ?WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH.? THIS IS A SEVERE SAFETY ISSUE THAT MUST BE ADDRESSED. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING HER TO CRASH INTO A SECOND VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSIS OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS GOING 25 MPH WHEN I CRASHED CAUSING OVER 5,000 DOLLARS WORTH OF AUTO AND PROPERTY DAMAGE IN ADDITION TO THE MEDICAL BILLS WHICH I HAVE NOT RECEIVED IN FULL YET. THE CAR MALFUNCTIONED WHILE I WAS DRIVING AND I WAS NOT ABLE TO CONTROL IT. I RECEIVED THE RECALL INFORMATION IN THE MAIL, BUT THE CAR HAD NOT BEEN REPAIRED. ALSO, THE AIRBAGS DID NOT DEPLOY WHEN THE CRASH HAPPENED. I SUFFERED A CONCUSSION DUE TO THE ACCIDENT. I WAS THE ONLY PERSON INJURED. *JS