2010 Chevrolet HHR Complaint Log

DRIVING AND DASH GO BLACK PROBLEM STEERING ALSO HAVING PROBLEM WITH CAR STARTING AND TURNING HAVE HAD TO CALL AAA SEVERAL TIME GOT NEW BATTERY STILL SAME PROBLEM CAR STARTS WHEN IT WANT STOPS WHEN IT WANTS HAVE RECEIVED TWO SPEEDING TICKETS IN LESS THEN TWENTY-FOUR WHILE USING CRUISE CONTROL WHERE AGAIN THE PANEL JUST GOES OUT SAME WITH LIGHTS THERE ARE TIMES WHEN SOMETHING ALSO SMELL LIKE IT IS BURNING HAVE REPORTED THIS SEVERAL TIMES TO GM NO RESPONSE VERY AFRAID TO DRIVE THIS CAR BECAUSE I DON'T KNOW WHAT IT WILL DO ON ANY GIVEN DAY BUT I HAVE A LOAN ON THIS CAR I PRAY EVERY DAY I GET IN AND ATTEMPT TO GO TO WORK PRAYING I MAKE IT SAFE TO AND FROM WORK [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAMPION CHEVROLET (LOCATED AT 800 KIETZKE LN, RENO, NV 89502, 775-636-9328) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM) IT BEGAN EXPERIENCING STEERING FAILURE. THE CONTACT HAD TO TURN THE STEERING WHEEL AND CHANGE GEARS IN ORDER TO START THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT HAD TO TURN THE VEHICLE OFF AND THEN BACK ON IN ORDER TO RESET THE ELECTRIC POWER STEERING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER AND DEALER COULD NOT PROVIDE AN ESTIMATED DATE OF ARRIVAL FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,053.

DAVID STANELY CHEVROLET OKLAHOMA CITY WAS NOTIFIED IN MAY THAT WE NEED TO TAKE CARE OF THE RECALL NOTICES ON THE POWER STEERING AND IGNITION. THEY SAID IT WOULD TAKE 6-8 WEEKS TO GET THE PARTS. AS OF THE 4TH OF AUGUST THEY HAVE MADE NO ATTEMPT TO FIX THESE RECALLS AND WE ARE NOW BEING TOLD WE HAVE AN APPOINTMENT TO HAVE IT INSPECTED FOR PARTS ON SEP 18TH. IS THIS HOW GM IS HANDLING ALL THESE RECALLS? *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH,I HAD A WARNING LIGHT AND THE DISPLAY READ SVC ESC. SHORTLY AFTER, THE POWER STEERING DISPLAY CAME ON IN THE VEHICLE. I THEN IMMEDIATELY LOST CONTROL OF VEHICLE. IT TOOK GREAT FORCE TO STEER THE VEHICLE OFF OF THE HIGHWAY TO A SAFE LOCATION. I THEN USED THE ONSTAR SERVICE, THEY RAN A QUICK DIAGNOSTIC - RESULT CAME BACK THAT THEY WERE UNABLE TO CONNECT TO THE POWER STEERING SYSTEM - THE POWER STEERING SYSTEM HAD LOST ELECTRICAL CONNECTION OR HAD FAILED COMPLETELY - THEY WERE UNABLE TO LET ME KNOW WITHOUT HAVING IT DIAGNOSED FURTHER AT A LOCAL CHEVY DEALERSHIP. THE VEHICLE WAS THEN TOWED TO THE LOCAL CHEVY DEALER. THEY RAN A DIAGNOSTIC AND FOUND THAT MY ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THEY ALSO EXPLAINED THAT OTHER MODELS OF THE HHR WERE RECALLED FOR THE SAME ISSUE THAT I EXPERIENCED, HOWEVER MY MODEL WAS CONSIDERED "SAFE". *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH. THE AIR BAGS DID NOT DEPLOY. THE APPROXIMATE SPEED AT THE TIME OF FAILURE WAS 40 MPH. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THEY WERE NOT AT FAULT, AND NO SOLUTION WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION FLUID WAS LEAKING DUE TO A FRACTURED TRANSMISSION COOLANT HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,774.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THERE HAD BEEN NUMEROUS ATTEMPTS TO SCHEDULE A RECALL REPAIR FOUR DIFFERENT AUTHORIZED DEALERS, BUT TO NO AVAIL DUE TO A LACK OF PART AVAILABILITY. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT COULD EXPECT TO RECEIVE THE RECALL REPAIRS. THE CONTACT BELIEVED THAT THE RECALL REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE IS ON GMS RECALL LIST BECAUSE OF AN IGNITION PROBLEM. I WAS DRIVING DOWN A SMALL HILL ON FRIDAY MAY 2, 2014, WHEN MY CAR SHUT OFF. I HAD NOTHING ON MY IGNITION KEY RING WHEN THIS HAPPENED AND HAD JUST MY KEY IN THE IGNITION WHEN THIS HAPPENED. I CALLED GM AND LET THEM KNOW WHAT HAD HAPPENED THEY OFFERED TO GIVE ME A RENTAL CAR THAT THEY WILL PAY FOR UNTIL MY CAR IS FIXED . MY CONCERN IS THAT THESE CARS SHOULD NOT BE ON THE ROAD BECAUSE THEY ARE A SAFETY HAZARD TO NOT ONLY THE PERSON DRIVING THESE CARS BUT ALSO TO THE PEOPLE ON THE ROAD WITH THEM, I KNOW GM IS DOING ALL THAT IT CAN TO FIX THE PROBLEM AND WONDER WHY THEY ARE BEING ALLOWED TO BE DRIVEN ON THE ROADS WHEN THEY ARE UNSAFE. I DO NOT FEEL COMFORTABLE DRIVING MY CAR BECAUSE OF THE RISK IT POSES NOT ONLY TO ME BUT TO OTHERS ON THE ROAD AND WILL BE GETTING A RENTAL . OH AND BY THE WAY WHEN MY CAR SHUT OFF, IT WAS ALL I COULD DO TO STEER IT AROUND THE CORNER BECAUSE OFF COURSE MY POWER STEERING WAS GONE MAKING IT DIFFICULT TO STEER. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED AS THE STEERING WHEEL BECAME HARD TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT SHE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). HOWEVER, THE PART WAS NOT AVAILABLE FOR REPAIR. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 59,000.

I WAS DRIVING MY HHR ABOUT 35 MILES AN HOUR. THE DASH DISPLAY SAID CHECK AIRBAG AND THE RED AIRBAG INDICATOR LIGHT CAME ON. IT STAYED ON FOR ABOUT 2 MINUTES. THE NEXT MORNING AFTER I STARTED THE HHR , THE AIRBAG DISPLAY AND THE RED INDICATOR LIGHT STAYED ON. *TR

AS I WAS DRIVING DOWN THE STREET MY POWER STEERING SIGN CAME ON AND I HAD DIFFICULTY STEERING. AFTER PARKING AND LETTING MY CAR SIT WHEN I STARTED IT AGAIN I WAS ABLE TO DRIVE FOR SEVERAL MILES BEFORE THE POWER STEERING SIGN CAME ON AGAIN. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V047000 ( ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE CONTACT INDICATED THAT THERE WAS A DELAY TO RECEIVE THE IGNITION SWITCH PART FOR LONGER THAN THIRTY DAYS. THE VEHICLE WAS BEING REPAIRED AFTER WAITING FOR THIRTY DAYS AND THE CONTACT WAS LATER NOTIFIED OF A SAFETY RECALL FOR THE STEERING. THE PARTS FOR THE SECOND RECALL WERE ALSO UNAVAILABLE. THE CONTACT WAS DRIVING A RENTAL VEHICLE WHILE WAITING FOR THE LOCAL DEALER TO COMPLETE THE IGNITION AND STEERING RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN AND PARTS DELAY TO NO AVAIL. THERE WERE NO FAILURES.

YOU TELL ME THAT THERE ARE RECALLS ON MY 2010 CHEVY HHR AND WHEN I CALL THE CHEVY DEALER THAT I BOUGHT IT FROM ( DEERY BROTHER CHEVROLET) IN PLEASANTHILL IA. AND CHEVROLET MOTORS THEY TELL ME THERE ARE NO RECALLS ON MY VEHICLE. *TR

AS I WAS DRIVING DOWN THE OFF RAMP OF THE FREEWAY THE FRONT OF MY CAR STARTED TO SHAKE AND RATTLE. A COUPLE MINUTES LATER AFTER TURNING A CORNER, ONLY GOING 30MI/HR, THE CARS POWER STEERING THEN TURNED OFF. EVERY TIME I TURN MY CAR ON AND TAKE A TRIP THE POWER STEERING GOES OFF AT LEAST TWICE. WHICH IS ABOUT 5-6 TIMES A DAY. *JS

LOST POWER STEERING VERY HARD TO TURN STEERING WHEEL. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000.

THE POWER STEERING KEEPS SHUTTING OFF? I WILL BE DRIVING WHEN I WILL HEAR THIS BRIEF CHIMING SOUND AND MY ODOMETER READOUT ON THE DASHBOARD IS REPLACED WITH A FLASHING "POWER STEERING" MESSAGE. SUDDENLY THE VEHICLE IS A BEAR TO STEER? IT ALMOST TAKES A MUSCLE MAN TO DRIVE THE VEHICLE AT THIS POINT. IT USED TO OCCUR ONLY ONCE IN A WHILE. NOW THE POWER STEERING IS CONSTANTLY OUT. I'M TAKING THIS CAR IN TO THE DEALER NOW... THE SERVICE REP STATED THAT IF MY ISSUE IS A "POWER STEERING MOTOR" REPLACEMENT THAT IT WILL COST ME $325.00 INCLUDING PARTS. HOWEVER IF THE COMPLETE "STEERING COLUMN" NEEDS REPLACEMENT, THE GUY LAUGHED AND STATED THAT I SHOULD CONSIDER TAKING A SECOND OUT ON MY HOME, THAT THIS WOULD BE PRICEY. AND THAT IF BOTH PARTS NEEDED TO BE REPLACED...? WELL... LET'S NOT GO THERE HE SAID... JUST BRING IT IN AND WE'LL RUN A SERIES OF COMPUTER DIAGNOSTICS ON IT. OH BOY... MY FIRST CHEVROLET... *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THE THAT THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THE REMEDY WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.

OUR 2010 HHR'S POWER STEERING WENT OUT WHILE MY WIFE WAS IN OUR NEIGHBORHOOD. SHE WAS ABLE TO GET THE CAR PARKED ON THE SIDE OF THE ROAD BUT THE STRENGTH NEEDED TO STEER THE CAR WAS GREATER THEN SHE FEELS SHE COULD SAFELY OPERATE THE VEHICLE. IF YOU RESTART THE CAR THE POWER STEERING WILL WORK AGAIN. SINCE THAT TIME THE POWER STEERING WILL RANDOMLY GO OUT AT LEAST EVERY OTHER DAY WHILE DRIVING AT HIGHWAY OR IN THE NEIGHBORHOOD. *TT

ON 03/30/2014 THE POWER STEERING LIGHT WENT ON MY HHR PANEL AND THE POWER STEERING WENT OUT. AT THAT TIME I COULD POWER OFF THE CAR AND THE POWER STEERING WOULD WORK FOR ONE TO TWO DAYS. WITHIN A WEEK OF THIS, THE POWER STEERING WOULD GO OUT EACH TIME THE CAR WAS STARTED AND DRIVEN WITHIN 5 MINUTES OR LESS. IT OCCURS IF YOU ARE DRIVING AT 5 MPH TO 65 MPH AND IF THE CAR IS COLD OR HOT. THIS IS BECOMING MORE OF A SAFETY ISSUE AS IT REQUIRES EXTRA STRENGTH TO MANEUVER THE CAR SINCE NO POWER STEERING IS AVAILABLE. AT THIS TIME CHEVROLET HAS ANNOUNCED A RECALL ON 03/31 FOR THE 2010 HHR BUT NOTHING HAS SHOWN UP WHEN I PUT MY VIN NUMBER ON THEIR WEBSITE. I AM CONCERNED ABOUT NOT HAVING POWER STEERING BUT WE NEED THE CAR FOR TRANSPORTATION. TODAY IS JUNE 5 AND THIS ISSUE OCCURS EVERY DAY AND NO RECALL NOTICE HAS HAPPENED WITH MY VIN. THE MILEAGE WAS ADJUSTED FROM THE ORIGINAL COMPLAINT. *TR

I ATTEMPTED TO OPEN MY 2010 CHEVY HHR'S REAR PASSENGER DOOR. THE DOOR WOULD NOT OPEN. ALL OTHER DOORS ARE OPENING OK. THE REAR DRIVER'S SIDE PASSENGER DOOR WOULD NOT OPEN UNDER ANY CIRCUMSTANCES. THIS AN EXTREMELY DANGEROUS SITUATION. NOT BEING TO EXIT A VEHICLE UNDER EMERGENCY CIRCUMSTANCES CAN CAUSE SERIOUS INJURY OR DEATH. IT IS MY UNDERSTANDING THAT ALTHOUGH GM IS AWARE OF THIS PROBLEM THEY HAVE DONE NOTHING ABOUT IT. THE GM DEALER I BROUGHT THE VEHICLE TO TOLD ME IT WAS MY PROBLEM, NOT GM'S. I HAVE FACED MULTIPLE ISSUES WITH THIS VEHICLE; KEY STUCK IN IGNITION, POWER STEERING FAIL WHILE DRIVING, MULTIPLE SETS OF BRAKES BURNT OUT, INSIDE DRIVER'S DOOR HANDLE BREAKING OFF AND NOW THIS NEW ISSUE WITH THE DOOR. THE NHTSA REALLY NEEDS TO URGENTLY ADDRESS THE MULTIPLE PROBLEMS WITH THIS VEHICLE AND HOLD GM RESPONSIBLE FOR THEIR POOR ENGINEERING AND QUALITY CONTROL, BEFORE SOMEONE ELSE LOSES THEIR LIFE. *TR

I OWN A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 75 MPH IN THE FAST LANE ON I-75N. THE POWER STEERING SENSOR LIGHT HAD ILLUMINATED AND THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL STIFF AND ALMOST IMPOSSIBLE TO MOVE. I WAS SOMEHOW ABLE TO SAFELY ACROSS 3 LANES TO OFF RAMP, LUCKILY IMMEDIATELY TO THE RIGHT WAS ABLE TO GLIDE INTO A PARKING LOT. PARKED THE VEHICLE AND TURNED IGNITION OFF, CHECKED ALL FLUIDS UNDER HOOD, READ MANUAL AND ADVISED TO TAKE KEYS OUT AND RESTART. SO I RESTARTED THE ENGINE AND THE VEHICLE OPERATED AS NORMAL, THE WARNING SIGNAL WAS GONE AND WHEEL WAS MOVING. I REPORTED THIS TO GM IMMEDIATELY AND HAVE TAKEN VEHICLE TO DEALERSHIP, WHERE THEY DO NOT SEEM TO BE ACTING AS IF THIS IS URGENT. THEY HAVE STALLED 2 DAYS NOW WITHOUT DIAGNOSING, THEY WILL NOT PROVIDE ME WITH A LOANER VEHICLE AND THEREFORE I HAVE NO CHOICE THEN TO CONTINUE TO DRIVE THE VEHICLE, KNOWING THE SEVERE THREAT IT HAS TO MYSELF AND OTHERS ON THE ROAD. THIS CAR IS A DEATH TRAP. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE. I TAKE IT IN FOR AN ISSUE ATLEAST EVERY OTHER MONTH. ALSO SINCE STEERING ISSUE HAVE HAD THE "AIR BAG SERVICE" LIGHT HAS COME ON SEVERAL TIMES. WILL HAVE DEALERSHIP CHECK THIS MALFUNCTION OUT TOO. I THINK THIS MEANS IF MY STEERING GOES OUT AND I CRASH, THEN I WILL NOT HAVE AN AIRBAG TO SAVE ME.. I CALL THIS CAR "CHRISTINE"!! I AM VERY UPSET THAT GM AND THE DEALERSHIP DO NOT HANDLE THIS MALFUNCTION MORE SERIOUSLY. DEATH TRAP! *TR

GREETINGS NHTSA, I AM WRITING TO DOCUMENT SOME THINGS ABOUT OUR 2010 CHEVROLET HHR. YES, IT WAS PART OF THE RECALL, BUT I NEED FOR YOU TO BE INFORM OF SOME THINGS, THAT I PRAY CAN HELP SOMEONE ELSE: 1. POWER ISSUES: THE POWER WOULD ACT SO CRAZY THAT WE NEVER KNEW WHEN IT WAS GOING TO SHUT OFF. EXP. THIS PAST WINTER, THE BLOWER MOTOR WOULD BLOW COLD AIR, WHILE IT WAS FREEZING OUTSIDE! OR IT WOULD NOT WORK AT ALL, THEN, THE BLOWER HEATER WOULD COME ON, JUST BY TURNING THE IGNITION ON. . AND IT WOULD BLOW HOT AIR. AND IT WOULD NOT TURN OFF, UNLESS THE KEY WAS OUT OF THE IGNITION. THE DASH WOULD GET VERY HOT, SHOWING A POTENTIAL FOR A FIRE. APPARENTLY, EACH TIME A FUSE HAD BLOWN OUT. WE WOULD REPLACE IT AND IN THREE WEEKS IT WOULD GO OUT AGAIN. SOMETHING ELECTRICAL MUST OF BEEN GOING ON. THERE WAS ALSO, POWER STEERING CONCERNS. 2. WE TOOK IT IN TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN TO HAVE THE IGNITION SWITCH REPLACE. WE WERE GIVEN A RENTAL, AND IT TOOK OVER THREE WEEKS FOR THE PART TO ARRIVE. WE WERE HOPING THAT THE IGNITION SWITCH WAS CAUSING THE PROBLEM AND THAT IT WOULD GO AWAY, ONCE REPLACED. 3. ON JUNE 4TH, 2014-THE PARTS CAME IN.. 4. ON THURSDAY, JUNE 5TH, 2014, THE NEW IGNITION SWITCH WAS REPLACED. THE NEXT DAY, JUNE 6TH, 2014, THE BLOWER MOTOR WENT CRAZY AGAIN, AND THE AIRBAG WARNING LIGHT CAME ON. ( WITH ALL OF THE ISSUES WITH THE CAR, THE AIRBAG LIGHT NEVER CAME ON UNTIL THE NEW IGNITION SWITCH WAS INSTALLED. 5. AFRAID OF AN AIRBAG DISASTER TODAY, JUNE 9TH, 2014, MY HUSBAND TOOK THE CAR BACK TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN. THEY ARE SO BACKED UP, WITH CARS. THEY CANNOT EVEN LOOK AT IT UNTIL TOMORROW. MY HUSBAND WAS DROPPED OFF, NO RENTAL NO LOANER! AND NOW WE ARE WITHOUT A CAR, THANK YOU. AND "BE BLESSED" [XXX]-CONSUMERS-2010 CHEVROLET HHR OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6), *TR

DRIVING DOWN THE ROAD, NO NOISE OR INDICATION OF A PROBLEM THEN POWER STEERING INDICATOR CAME ON. NO POWER STEERING. PULLED OVER, TURNED OFF THE CAR AND CHECKED UNDER THE HOOD. EVERYTHING WAS INTACT. GOT BACK IN, STEERING WAS WORKING AGAIN. MAYBE 2 MINUTES DOWN THE ROAD AND GOT THE POWER STEERING WARNING AGAIN. POWER STEERING WAS GONE AGAIN. 4 YEAR OLD CAR SHOULD NOT HAVE THIS ISSUE-WOULD LIKE TO SEE RECALL. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TOTALED MY 2010 HHR IN 2014 AND NO AIRBAGS DEPLOYED.

WHEN DRIVING AT ANY SPEED THE "SERVICE AIRBAG" WARNING COMES ON THEN GOES OFF AND COMES BACK ON RANDOMLY. *TR

I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE POWER STEERING LIGHT CAME ON. I WENT TO PULL INTO A PARKING LOT AND THE CAR HIT A CURB BECAUSE THE POWER STEERING SHUT OFF. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE POWER STEERING WORKED AGAIN. STARTED DRIVING HOME AND WITH IN 5 MILES IT HAPPENED AGAIN. DROVE IT DIRECT TO THE MECHANIC. THEY SAID IT WAS THE POWER STEERING MOTOR. *TR

THE POWER STEERING ASSIST WENT OUT ON MY HHR WHILE DRIVING DOWN THE ROAD. I HAVE SEEN HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS AND FEEL THAT IT SHOULD BE A FACTORY RECALL BECAUSE IT IS A SAFETY HAZARD. GM SHOULD APPRECIATE THEIR CUSTOMERS IF THEY WISH TO KEEP US. *TR

TL - THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE AT A TRAFFIC LIGHT, SHE ACCIDENTALLY BRUSHED THE KEY AGAINST HER LEG CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000. RK

I PLACED A COMPLAINT HERE IN FEBRUARY REGARDING THE POWER STEERING MOTOR GOING OUT. I HAD THIS HAPPEN TO MY 2010 CHEVY HHR AND THE RECALL IS ONLY FOR THE VEHICLES MADE IN THE US NOT IN MEXICO LIKE MINE WAS. PLEASE HAVE GM LOOK INTO THIS. UNDER THE NHTSA CAMPAIGN NUMBER: 14V153000, IN THE LETTER SECTION 573.6 (C)(5) STATES EXACTLY WHAT HAPPENED TO MY VEHICLE. SOUNDS LIKE GM IS NOT OWNING UP TO ALL THE VEHICLES THEY INSTALLED CHEAP DEFECTIVE PARTS INTO. THANK YOU. *TR

POWER STEERING CONSTANTLY GOES OFF WITHOUT WARNING. RESETS AFTER TURNING CAR OFF BUT GOES OUT AFTER A FEW MINUTES. CONTACTED CHEVROLET FOR INFORMATION ON RECALL SINCE THERE ARE HUNDREDS OF COMPLAINTS ABOUT IT. THEY SAID THERE ISN'T ANY AVAILABLE. COBALT HAD RECALLS FOR THE SAME ISSUE AND HHR HAVE THE SAME POWER STEERING MOTOR. THIS IS VERY DANGEROUS AND GM NEEDS TO DO SOMETHING ABOUT IT BEFORE PEOPLE GET HURT. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A LOSS OF POWER STEERING IN ADDITION TO THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE CONTINUED IN OPERATION WITH FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

2010 CHEVROLET HHR. THE ENGINE DIED WHILE DRIVING. *MW THE DEALER INFORMED THE CONSUMER, THE STEERING COLUMN AND STEERING BOX NEEDED TO BE REPLACED. *JB

EXTERIOR "SUN VISOR" STARTED TO VIBRATE AT HIGH SPEED (70 MPH) . THE 2 ADHESIVE POSTS THAT ARE ATTACHED TO THE WINDSHIELD DETACHED FROM THE WINDSHIELD. VIBRATIONS CAUSED THE WINDSHIELD TO CRACK. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION KEY BECAME STUCK IN THE IGNITION SWITCH, CAUSING THE VEHICLE NOT TO SHUT OFF. THE CONTACT REMOVED THE FUSE AND DISCONNECTED THE BATTERY TO SHUT OFF THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

INTERMITTENT "SERVICE AIR BAGS". SERVICE LIGHT GOES ON AND OFF SOMETIMES IT WILL CHANGE MULTIPLE TIMES IN JUST A 20 MILE COMMUTE. SOMETIMES THE SERVICE LIGHT WILL NOT TURN ON/OFF FOR A MONTH. NO COMMON FACTOR FOUND. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. INTERMITTENT "POWER STEERING" LOSS - SERVICE LIGHT TURNS ON AND OFF. IT CAN BE HOT, COLD, DRY, RAINING, DRIVING 30 MILES PER HOUR OR DRIVING 50 MILES PER HOUR. VERY DIFFICULT TO CONTROL VEHICLE. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. A COUPLE OF TIMES MY CAR KEY GOT STUCK IN THE IGNITION. ONCE IT TOOK FIVE MINUTES TO TURN THE HHR OFF. THIS IS COVERED ON THE CURRENT HHR RECALL LIST. THERE CURRENTLY IS NO FIX FOR THE PROBLEM. IT COULD BE TWO MONTHS BEFORE IT CAN BE REPAIRED. *TR

POWER STEERING UNIT WENT OUT WHEN DRIVING WITHOUT WARNING. PULLED HHR OVER TO THE CURB TO GET THE CAR OFF THE ROAD AND DAMAGED TIRE ON CURB. CAR VERY HARD TO STEER AND COULD NOT CONTROL WHEN PULLING VEHICLE OFF ROAD. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY FOR MY WIFE WHO DOES NOT HAVE THE UPPER ARM STRENGTH TO CONTROL THE VEHICLE. SAME POWER STEERING UNIT IN THE CHEVY CRUZE AND PONTIAC G6 HAS BEEN RECALLED. DO NOT UNDERSTAND WHY THE HHR HAS NOT BEEN INCLUDED IN THE RECALL. SAME PROBLEM REPORTED ON THE INTERNET BY MANY OTHER OWNERS. *TR

CURRENTLY WHAT I AM DRIVING MY GEARS ARE GETTING STUCK AND THIS NOISE COMES OUT WHEN I DRIVE, ALSO MY SENSOR IS DEFECTIVE MY LIGHTS IN MY CAR GO OFF AND ON, A LIGHT SAYING I HAVE LOW AIR ON MY TIRES GO ON. I HAVE TAKING MY CAR TO THE TIRE SHOP AND EVEN CHANGED MY TIRES BUT THAT DID NOT WORK. MY ACCIDENT HAPPEN IN JANUARY 2014 HOWEVER THERE IS NEW THINGS THAT ARE OCCURRING AND I NEED HELP WITH THE GENERAL MOTORS TO FIX MY CAR. WHEN THE CAR WAS RECALLED I TOOK IT IN AND THEY ONLY FIXED THE IGNITION SWITCH AND POWER STEERING I TOLD THEM ABOUT THE REST OF THE ISSUES THAT I WAS HAVING SUCH AS THE TRANSMISSION AND I WAS TOLD THAT WAS NOT THEIR PROBLEM. *TR

I,WAS DRIVING ON THE FWY!LUCKY ON THE EXIT AT RAMONA BLVD FROM THE 605 FWY MY CAR POWER WHEEL STAR TO TURNING HARD TO TURN RIGHT AND THE LIGHT ON THE PANEL SHOW POWER STEERING AND LUCKY ME! I,MANAGE TO TURNED VERY HARD BUT,I DID TURN THE WHEEL AND PARK MY CAR ON SHOULDER, I,TURN OFF THE CAR AND TURNED ON AGAIN AND THE WHEEL TURN SOFT AGAIN!SO I,CUT DRIVE SAFE TO MY HOME FROM THERE!!BUT I AM AFRAID GOING TO THE FWY AGAIN!!THIS HAPPEN 01_14_2014 PLEASE GIVE TO ME ANY FEEDBACK FROM THIS MATTER!!SCARE DRIVER..( THIS IS THE THIRD TIME HAPPEN) I AM AFRAID TO SOMETHING HAPPENS TO ME!!! *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED AS THE ENGINE WAS POWERED ON. THE POWER STEERING ASSIST ALSO FAILED WHILE THE CONTACT WAS DRIVING 35 MPH. THE CONTACT POWERED OFF THE VEHICLE AND THE STEERING BEGAN TO FUNCTION PROPERLY ONCE RESTARTED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 2/26/14*CN

STEERING WENT OUT ALL AT ONCE WHILE ROUNDING CURVES BECAME HARD TO KEEP FROM WRECKING OR TO MOVE TO SHOULDER OF ROAD. *TR

THE SRS LIGHT WAS RED AND STOOD LIT FOR ONE MONTH AND THEN IT WENT AWAY, I HAVE 3 CHILDREN UNDER 17 YEARS OF AGE AND THIS PROBLEM JUST WORRIES ME AND HAS ME WORRIED ABOUT THE SAFETY OF MY FAMILY WHILE IN THIS CAR. WE HAD THE IGNITION REPLACE BY THE DEALER ABOUT A YEAR AGO, BECAUSE MY WIFE COULD NOT TURN OFF THE CAR. NO OTHER PROBLEMS REPORTED BY MY WIFE. WE LOVE OUR HHR. GREAT FAMILY CAR. WE MIGHT NEED TO GO BIGGER SINCE OUR GROWING FAMILY. HOPE THIS PROBLEM OF SRS GETS FIXED OR DOES NOT BECOME A FUTURE PROBLEM. *TR

AS I WAS DRIVING, THE POWER STEERING LIGHT CAME ON AND THE POWER STEERING WENT OUT. THE NEXT DAY, I TOOK IT TO A REPAIR SHOP. THE PROBLEM HAD DISAPPEARED. SEVERAL WEEKS LATER, THE PROBLEM RECURRED. I WAS ADVISED TO TAKE IT TO A GMC DEALERSHIP. THE DEALERSHIP REPLACED THE ELECTRONIC MOTOR ASSIST MOTOR (RECALLED ON OTHER VIN NUMBERS). AND THEY CHARGED ME A HEFTY FEE FOR THE REPLACEMENT. *TR

I HAVE BEEN HAVING ISSUES WITH THE POWER STEERING LIGHT COMING ON THE DASH AS I AM DRIVING. IT OCCURS RANDOMLY, BUT AFTER READING SEVERAL WEBSITES I AM VERY CONCERNED THAT THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED AND A RECALL ISSUED. ONCE I TURN OFF THE CAR, AND TURN IT BACK ON THE STEERING WHEEL SOFTENS FROM ITS PREVIOUS RIGID STATE. I NEVER KNOW WHEN IT MIGHT OCCUR AND THAT IS DISTURBING. THROUGH RESEARCH I HAVE FOUND THAT THIS IS THE SAME SYSTEM THAT IS IN THE CHEVY COBALT AND A RECALL WAS ISSUED, SO WHY NOT THE HHR? IT APPEARS THAT A LOT OF CONSUMERS ARE EXPERIENCING THIS AND WE NEED CORRECTIVE ACTION!!! *TR

PLEASE INCLUDE REPAIRING THIS ISSUE IN THE RECALL OF 2010 HHR VEHICLES. THIS IS THE MOST RECENT OF MULTIPLE INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. AS A CHIME SOUNDS, AND A MESSAGE IS FLASHED ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. ON THIS OCCASION, THE SERVICER FOUND THE FEMALE CONNECTORS TO THE ABS SPEED SENSOR WERE NOT MAKING PROPER CONTACT. HE CRIMPED THE NEW ONES TIGHTLY WHEN INSTALLING THE REPLACEMENT ENDS. THE SERVICE ADVISOR ADMITTED THAT MY CAR IS NOT THE ONLY ONE WITH THIS ISSUE, HE HAD SEEN THIS PROBLEM REPEATEDLY. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. *JS