There are 34 owner-reported air bags & restraints complaints for the 2011 Chevrolet Impalain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2011 Chevrolet Impala. The contact stated that the passenger's side air bag inadvertently deactivated while a passenger was seated in the passenger's side front seat. The air bag warning light was illuminated and the Air Bag System message was displayed. The vehicle was taken to an independent mechanic who advised the contact to take the vehicle to a dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.
Airbag light won't go off
The seat belt will not click in place. I have to push the release button several times to get the seat belt to click in place. It will release with no problem. It seem like something either came loose or broke off
WHEN YOU SEAT IN THE PASSENGER SEAT, THE SERVICE AIR BAG WILL COME ON. MY IMPALA ISN'T THE ONLY VEHICLE THAT IS DOING. I KNOW SEVERAL PEOPLE THAT ARE HAVING THE SAME PROBLEM. ITS THE SAME YEAR AND THE SAME VEHICLE. AND WHAT I WAS TOLD THAT IF I GET INTO AN ACCIDENT MY AIR BAG WILL NOT DEPLOY. THIS IS A SAFETY ISSUE FOR THE PASSENGER. AND COULD LEAD TO A LAWSUIT TO CHEVROLET. MY CAR ONLY HAS 63,000 MILES ON IT. IT SHOULDN'T HAVE ISSUES WITH THE AIRBAGS. *TR
When someone sits in the passenger seat the air bag light comes on. This has been going on in the both of the Impala's that we have had. This is the second one different year.
TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP, ANOTHER VEHICLE RAN A RED LIGHT AND COLLIDED DIRECTLY INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, NECK, CHEST, AND SHOULDER. MEDICAL ATTENTION WAS RECEIVED. POLICE REPORT NUMBER: MP19030877 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
The contact owns a 2011 Chevrolet Impala. The contact stated that the occupant sensor in the passenger’s seat occasionally failed to recognize an occupant seated in the passenger’s side front seat. The air bag off warning light would remain illuminated on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that the part to repair the vehicle was not available. The contact was referred to a junkyard for assistance with finding a replacement part. The vehicle had yet to be repaired. The failure mileage was approximately 50,000
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG SENSOR FAILED TO RECOGNIZE AN OCCUPANT SEATED IN THE PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO DON FRANKLIN CHEVROLET BUICK GMC INC (345 S. HWY 27, SOMERSET, KY 42503) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR. AN EMAIL WAS SENT TO THE MANUFACTURER HOWEVER, THERE WAS NO RESPONSE RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
WELL I HAVE NOT TO MANY COMPLAINTS AS I DO MY OWN MAINTENANCE BUT SINCE I PURCHASED THE CAR USED AT 32000 MILES AT 83000 DRIVER SEAT HEATER UNION AND NOW AT 114764 MILES SERVICE AIR BAGS LIGHT IS ON DISPLAY AND LIGHT IS ILLUMINATED AT ALL TIMES. IT STARTED WHEN CAR WAS TURNED ON SEPT 30 2017 IN THE MORNING.
MU AIRBAG LIGHT KEEP COMING ON. REPLACED SENSORS AND ATILL HAVEN'T FIXED2
TAKATA RECALL MY STABILA TRACT AND REDUCED POWER TRACTION CONTROL KEEPS COMING UP ON MY DASHBOARD IT STARTS JERKING AND NO POWER. EVERY TIME I START MY CAR THESE LIGHTS COME ON AND THE CAR WILL NOT PICK UP SPEED IT HAPPENED ON THE FREEWAY IT COULD HAVE CAUSED AN ACCIDENT.
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE SERVICE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. ADDITIONALLY, WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER'S SEAT, THE SENSOR FAILED TO ACKNOWLEDGE THAT THE SEAT WAS OCCUPIED. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AS A OCCUPANT DETECTION SENSOR FAILURE. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
"TAKATA RECALL" VEHICLE INVOLVED IN A REAR END COLLISION, WAS PUSHED INTO ONCOMING TRAFFIC AND HIT HEAD ON. AIR BAG NEVER DEPLOYED ADDITIONALLY THE BACK OF DRIVERS SEAT COLLAPSED INTO THE REAR SEAT
"TAKATA RECALL" - SERVICE AIR BAGS WARNING JUST RECENTLY CAME UP ON MY DASHBOARD WHEN DRIVING. PASSENGER SIDE SEAT BELT SOUNDS OFF, AND FLASHES TO FASTEN SEAT BELT WHEN THERE IS NO PASSENGER IS IN THE CAR, AND THE AIR BAG PANEL FLICKS ON AND OFF CONSISTENTLY. WHEN I OPEN THE DRIVERS DOOR, THERE A TAPPING LIKE SOUND STARTS AND CONTINUES FOR FIVE TO SIX SECONDS AND THEN STOPS. WHEN I PUSH THE HEAT AND AIR LEVERS, IT STOPS. WHEN I TURN ON THE AIR OR HEAT, IT WILL MAKE THE TAPPING NOISE AND STOP AFTER A SHORT WHILE. THE NOISE SEEM TO BE GETTING LOUDER. WHEN THE CAR IS SITTING IN THE HEAT OR WHEN IN THE CAR JUST SITTING AND THE CAR NOT TURNED ON, THE SAME TAPPING NOISE WILL OCCUR. THE NOISE SOUNDS LIKE A WOOD PECKER SOUND. IT SOUND LIKE IT IS LOCATED IN THE COOLING SYSTEM AREA, CLOSE BY THE DASHBOARD AREA.
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE ATTEMPTING TO BUCKLE IN THE CHILD SAFETY SEAT, THE REAR DRIVER AND PASSENGER SIDE SEAT BELT THREADING SEPARATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,739.
G.M. REPLACED MY INGINTION SWITCH ON A NATIONAL RECALL. I WAS HIT IN LEFT REAR QTR. PANEL. I LOST ALL POWER AND COULD NOT STOP OR STEER THE CAR. I CAREENED ACROSS HIGHWAY AND RAN INTO A HOUSE. NO AIR BAGS DEPLOYED EITHER. G.M. SENT A TEAM TO RECOVER COMPUTER INFO AND HAS NOW TOLD ME THERE IS NO PROBLEM.
"TAKATA RECALL" ? CHECK AIRBAG LIGHT IS CONTINUOUSLY ON. DEALER STATES IT IS NOT RELATED TO RECALL AND NO RISK. THEY WILL REPAIR FOR A RIDICULOUS CHARGE. IF THERE IS NO RISK, I WILL NOT CONCERN MYSELF. THE LIGHT CAME ON WHILE ON A ROAD TRIP. IT IS UNKNOWN WHAT PART IS AT FAULT OR IF CONNECTED TO TAKATA ISSUES. IT HAS BEEN OVER 6 MONTHS.
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER AND MIDDLE SEAT BUCKLES BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT PIN DISINTEGRATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
DRIVING AT APPROXIMATELY 60 MPH ON THE HIGHWAY, I WAS REAR ENDED, SPUN AROUND TWO TO THREE TIMES; HIT A GUARDRAIL HEAD ON BEFORE COMING TO A STOP; AIRBAGS NEVER DEPLOYED. THE IGNITION RECALL HAD BEEN FIXED OVER THE PAST SUMMER AT A LOCAL DEALERSHIP.
Showing 1–20 of 34 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026