There are 2 owner-reported body & structure complaints for the 2011 Chevrolet Impalain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
5 DAYS AFTER PURCHASING THE IMPALA I SLICED MY LEG QUITE SEVERELY (2"X3" AND 1/2" DEEP) SIMPLY BY CLOSING THE DOOR. THE BOTTOM CORNER OF BOTH THE DRIVER AND PASSENGER DOOR COME TO A VERY SHARP POINT. BECAUSE OF MY AGE AND SIZE I NEED STAND FAIRLY CLOSE TO THE DOOR TO CLOSE IT. THIS VEHICLE IS VERY DANGEROUS, ESPECIALLY FOR CHILDREN AND ELDERLY, ACTUALLY ANYONE WHO MAY BE A LITTLE WEAKER THAN AVERAGE. I TRIED TO RETURN OR EXCHANGE VEHICLE BUT DEALERSHIP WANTED ME TO TAKE A $4315 LOSS. I WOULD STAY AWAY FROM THIS VEHICLE AND DEALERSHIP
2011 CHEVROLET IMPALA. CONSUMER DEFECTIVE LEFT REAR DOOR *TGW THE CONSUMER STATED THE LEFT REAR DOOR MOLDING WHERE THE CHROME MET THE DOOR WAS NOT ALIGNED PROPERLY. THE DEALER PURCHASED THE VEHICLE BACK FROM THE CONSUMER.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026