Chevrolet · Impala · 2012
3
Recalls
258
Complaints
4/5
Safety Rating
The 2012 Chevrolet Impala has 3 recalls and 258 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: electrical system (23 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
11.3% rollover risk in single-vehicle crash
Safety Features
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Remedy Status
GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER. WITH THE ENGINE ON, HEAT FROM THE CATALYTIC CONVERTER MAY MELT THE POWER STEERING HOSE.
Remedy Status
GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 5, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Remedy Status
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel seized and became difficult to turn. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 201,000.
I have about 08/1825 had the throttle body replaced on my vehicle which assisted with the problem temporarily. Then the problem started again 09/20/25 the car act like it’s stalling while driving and can’t see what hear the vehicle is in. The car is not getting any signal to the engine as I have been advised the TCM is faulty. There was a code of U0101.
To be able to afford repairs and return it to release date price close to around 27,000 to 28,000 tire got needed air awhile and radiator and the reservoir or holder got replaced still not knowing how to repair the rest with getting the money to for safety standards or requirements wondering if program help getting it repaired and or a new vehicle same company or model not trying to have it be
I have trouble codes that occasionally come up even after vehicle has been serviced. The vehicle used to drive fine. Now it started miss firing. I was told the problem was coming from the engine compartment/sensors. An OBDII diagnosis detects a problem with B Camshaft Position Timing Over Advanced or System Performance Bank 2 (p0024). I fear that without the fix, the miss firing can cause an accident. The engine light is illuminated when this happens.
The actuators in the air vents are faulty and I've had to have them repla ed multiple times now. They still continue to make clicking noise sounds and blow cold air in winter/hot air in summer. The trunk deck lid paint is bad. The clear coat has been coming off. Paint all over the car's clear coat has been coming off. There is also some spots where it's down to the metal showing rust/corrosion. Finally, and most seriously, is the car's Traction Control System. It goes off constantly and without warning! It's been doing this randomly, in all types of weather conditions, for some time now. It goes off under normal driving conditions. I barely pull out of a parking space, or make a slow turn, or pull out of a parking lot at a very slow speed and it just goes off. The really dangerous part is that it stalls the car almost to a complete stop, when I've been making a turn well before oncoming traffic, and it stalls almost causing an accident on several occasions now. Most of the incidents are on sunny days where there's no inclement weather! This system is not safe and is unreliable. I've checked many public forums, like Reddit, and there are many other Chevy Impala owners who complain of the same exact problem. Yet Chevy has issued No recalls!? The only recall I've seen close to this is for 2011 year models. Although my car is a 2012, 2011 parts likely were used. If the recall affects 2011 Impalas, then any model that used 2011 parts should be included in this recall. I cannot trust the safety of my car's Traction Control System anymore as it comes on without warning, under no circumstances where it would need to come on. People are in danger with this defect! The car cosmetically, specifically the paint job and the flimsy actuators, are also defective. I've always taken excellent care of my vehicle, regularly having maintenance done at my local Chevy Dealership. Another defect that Chevy had to fix was my fuel pump that went out for no reason! I have receipt for this.
The contact owns a 2012 Chevrolet Impala. The contact stated that while the vehicle was parked, he became aware of condensation under the vehicle. The oil pressure light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the brake hose needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 11V398000 (Steering). The manufacturer was notified of the failure. The failure mileage was 127,000.
Stability traction control I have had to fix it 3 times once was ball bearing and the other was a wire harness and it has to go in shop again for stability traction issues again also the door blending parts keep failing in my car I have had 3 replaced
Stability control light comes on which puts the engine in restricted power ABS and brake light comes on front driver side brake continuously holds on when trying to accelerate
I put my car in reverse and the car turned off and have turn back on. When I try to start it, I don’t hear any fix or crank. Before this happened, my car was slow to change gear or it would will change so fast that my car will lose control and I did not feel safe at all.
Fuel pump replacement with Gm dealership parts provider now car engine doesn't shut off right after key is turned off and car doesn't want to talk gas when fueling then doesn't want to start after fueling
The stability track light is on and abs. The sensor in the hubs go out even in New hubs. When I'm pulling out onto the road the traction light comes on an makes a grinding noise and the power goes down .I was told it was the stability track chain and the sensor in my right hub.
The contact owns a 2012 Chevrolet Impala. The contact stated that on three separate occasions, while driving in the rain, the steering wheel seized. Additionally, upon starting the vehicle, the key failed to release from the ignition. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000. The VIN was not provided.
I purchased the vehicle used. Four months after I purchased it the traction control, stabilitrak and reduced engine power light came on. I took it to a certified mechanic, he said the code came back as a faulty battery. He replaced the battery and said everything should be fine. Less than 4 hours the car did the same thing. I took it back and he said it was the throttle so he cleaned it costing me a total of approximately 350.00. I didn’t have any problems for 2 months. Now it seems to be getting worse and does it almost every time I start the car. The car idles rough and shifts hard if I drive it. Also the traction control light comes on when I turn left and makes a grinding noise. Since the issue I’ve researched and found several complaints regarding the same issue.
When making left turns the car will make a loud grinding noise and will stop momentarily; it says it is due to the traction control on the dash. It is extremely unsafe when making a turn while a car is coming and there's nothing you can do. Also while making left hand turns the wheel will sometimes lock and you can't manually move the steering wheel. You have to turn off the car and wait sometimes 10+ minutes then the wheel will unlock. Now when I go to start my car it starts shaking and making a loud noise and rev low. After about 1 minute it will completely turn off and it will say service Stabilitrak and service traction control.
Both front seat belts sometimes do not click when buckling up. Sometimes you have to reinsert the metal end into the buckle several times to get it to "click". If it doesn't click you can pull on the strap and it will come out causing a safety issue.
Passenger dim headlight keeps going out causing a unsafe issue. The plug gets hot and is damaged.A service bulletin was put out on this issue in 2014 so gm has known that this was a problem for a long time. I read several complaints on this issue and can't understand why a recall has not been issued unless gm thinks that it is safe to drive with one headlight. I know from experience that our state police department doesn't think that it is since I just got a warning because my headlight was out again.
Stabilizer makes loud noise I had it repaired before at southpointe chev.tulsa ok that bill was 700.00 dollars I'm having the same problem again can you pls help me
The car has been in the shop twice within 6 months having it. It was towed twice, once for transmission issues and having no power to it at all then it back in the shop for warning lights. I also had it in the shop for about an hour to have a new tire put on it after loosing air. It had to be towed back home for all the brakes being shot and I'm now having an issue with the rear left caliper having a slow leak, the rear left sway bar is also broken in half. The whole entire car has issues and the leasing company and dealership refuse to do anything to help along with not helping me get the payment down. After one thing gets fixed, another thing happens. The suspension is getting bad and has been like that since my fiance and i got the car. The dealership said everything was new and fixed. We had 2 kids in the car and their safety was put at risk as well as others that got in the car. The car is getting to be a death trap for me. the warning lights that were coming on were Service Stabilitrak, Service Brake Assist, Service Trac Control and Service Brake System. These were coming on after I had the car in the shop for the transmission issue. Those lights are now not coming on. My fiance and I were told by the dealership that the brakes were new, nothing mechanically wrong with the car and drives smoothly, this was said before we took the car for a test drive. We were there to buy a car but after we signed the papers, we were told it was a lease.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED CAUSING THE STEERING TO LOCK AND THE BRAKES TO FAIL. AS A RESULT, THE VEHICLE CRASHED INTO STREET SIGN CAUSING THE VEHICLE TO FALL INTO A DITCH. THE CONTACT STATED THE ABS AND CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 176,000.
MY CAR'S ENGINE ALWAYS FEELS LIKE IT'S DRAGGING IN THE FRONT AND SOUNDS REALLY REALLY BAD LIKE IT'S ABOUT TO EXPLODE OR SOMETHING IT MAKES A LOT OF NOISE AND TICKING SOUND AS WELL WHEN I'M DRIVING
Showing 1–20 of 25 complaints
The 2012 Chevrolet Impala has 3 recalls recorded by NHTSA.
NHTSA has received 258 owner-reported complaints for the 2012 Chevrolet Impala.
The 2012 Chevrolet Impala received an overall safety rating of 4 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2012 Chevrolet Impala are electrical system (23 reports), steering (21 reports), unknown or other (17 reports).
Yes. NHTSA has 3 recalls on record for the 2012 Chevrolet Impala. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.