2013 Chevrolet Silverado Complaint Log

The vehicle's structural frame rails have suffered a catastrophic failure. The driver-side frame rail has a physical separation gap measuring between 1/2-inch and 1 inch wide. The passenger-side frame rail is actively delaminating and separating from the inside out. The vehicle and the failed component are completely intact and available for immediate inspection upon request. SAFETY RISK TO OTHERS:The structural integrity of the truck is entirely gone, creating an extreme safety hazard. If driven, the frame is at risk of snapping completely in half, which would cause an immediate, catastrophic loss of steering, suspension control, and braking on public roads, risking a fatal crash for the occupants and nearby drivers. CONFIRMATION BY A SERVICE CENTER:The problem has not been visually confirmed via a safety inspection. The catastrophic splitting aligns exactly with the premature corrosion patterns caused by the failing factory wax defect openly documented by General Motors in Technical Service Bulletin (TSB) 19-NA-255.4. INSPECTION BY MANUFACTURER/POLICE/INSURANCE:The vehicle has not yet been inspected by General Motors corporate, local police, or insurance representatives. It was immediately deemed unroadworthy and taken off public roads and parked. WARNING LAMPS AND PRIOR SYMPTOMS: There were no warning lamps, or dashboard messages. The only symptoms was when going over a bump it made a weird noises which was inspected and found the crumbling/failing frame. Because the multi-layered steel frame rots from the inside out due to moisture trapped behind the defective factory wax coating, the structural failure remained entirely invisible until the frame physically cracked open and separated.

Odometer Fraud. The contact purchased a 2013 Chevrolet Silverado 1500. The contact stated that they discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 163,000. It was later discovered upon checking Carfax that the mileage was 302,584.

Was involved in an MVA at @ 40 MPH no air bags were deployed

I am submitting this complaint regarding an unrepaired Takata airbag recall associated with my vehicle VIN and concerns related to dealership representations and compliance charges at the time of sale. My vehicle currently shows an active unrepaired Takata airbag recall under NHTSA Recall Number 21V053 with recall status listed as “Recall Incomplete.” The recall states that the passenger-side front airbag inflator may rupture and send metal fragments into the vehicle interior, potentially causing serious injury or death. The vehicle was purchased on October 30, 2023 from an Alexandria, La Used car lot. Despite this unresolved federally recognized safety recall, a “compliance” fee was charged in the sales transaction. I was not informed that the vehicle had an active unrepaired Takata airbag recall associated with the VIN at the time of sale. I have also filed complaints with Louisiana regulatory authorities regarding the transaction. During review of the matter and related documentation, I discovered that the vehicle had an active unrepaired Takata recall associated with the VIN which currently remains listed as “Recall Incomplete” in the NHTSA database. I am requesting that this complaint be documented and reviewed regarding the unresolved safety recall and the representations made during the sale of the vehicle. The unrepaired Takata recall remains active on the vehicle while it sits in my driveway unused pending an ongoing rescission dispute. According to the recall notice, the inflator propellant may degrade over time from age, heat, and humidity exposure, increasing the risk that the passenger-side airbag inflator could rupture during deployment and send metal fragments into the vehicle, potentially causing serious injury or death.

Due to General Motors AFM lifter defect and oil consumption issues that have been proven faulty, #4 AFM gave out on us in February of 2026 costing us approximately 5,000 in Engine repairs on our 2013 Chevrolet Silverado plus several tow bills and the inconvenience of not having a vehicle for weeks. GM Recently lost a class action lawsuit for this issue that they have failed to fix but the lawsuit didnt pay enough to fix the issues. GM knew about the oil consumption issues and lifter failures with these vehicles since 2007 and didnt do anything. To this day, there are still issues including on new vehicles.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle with the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that the subframe of the vehicle and the rear cross member were severely rusted, causing the fuel tank to become unsecured. The mechanic informed the contact that the vehicle was unsafe to drive. Additionally, the mechanic stated that the catalytic converter was faulty and created a fire hazard. The vehicle was not repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000. The VIN was not available.

Front end, yes it is available for inspection upon my request. My safety wasn’t very safe the truck felt like the front wheels and back wheels were going to come out from underneath me. Vehicle has been to many shops and I have fixed some parts myself because of prices to pay at shops. The vehicle had at least two lights on the dash about the ABS & STABILITY TRACK

pistons replaced at 40000 miles due to technical service bulletin , now Active engine management lifters failed causing complete engine replacement , due to wiped cam and lifters and metal contamination. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The frame is completely rusted My mechanic said it is paper thin and is in danger of falling GM is not offering to fix this even though it is a TSB It is very dangerous to drive

Odometer Fraud. The contact purchased a 2013 Chevrolet Silverado 1500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 135,000, and at the time of registration, it was discovered that the mileage was 190,000. The VIN was not available. Local authorities had not been contacted.

The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

4x4 light comes on every once in a while Airbag light come on says service

2013 Silverado has sustained extensive corrosion damage to frame making vehicle unusable. Obviously, extremely widespread problem that GM has acknowledged was caused by improperly treated frames in a technical service bulletin but no recall has been forced upon them like was done to Toyota years ago for the exact same malfeasance. The truck was always cared for. Severe safety hazard being caused by GM’s poor choices.

FRAME RUST THROUGH

Driving down the road and motor died, like when you run out of gas. Would not restart. Had it towed. Engine had to be rebuilt, cost over 5k. Was told by a mechanic who makes a living rebuilding 5.3 motors that motors with active fuel mgmt. and displacement on demand will fail unless your lucky. Valve springs bad, push rods bent, lifters, oil pump, exhaust and intake valves, VVT delete kit, DOD cam, etc….. I researched this problem and it is common and videos all over the internet. Chevy has known this for over 15 years yet still sells these and no recalls. I will NEVER BUY A CHEVY AS LONG AS I LIVE AND I TELL EVERYONE ABOUT THIS. Lucky I was on a country road or it would have been disaster if I was on the freeway. This caused me MAJOR HARDSHIP with my wife disabled and us both seniors, having to spend money we didn’t have.

The frame on my truck will not pass inspection do to the frame being unsafe to operate. Gm knows about their failing frames but won’t acknowledge. Like decorating my frame will repair the the missing metal on my frame

Rear wheels lock up while driving. This happened several times and to get it to move again I had to unplug battery for 10 mins. This happened while driving at all speeds and it is so unsafe to drive that I do not feel comfortable driving the vehicle for my safety and the safety of others. I had it towed to the dealership, and they said transmission needed to be replaced and it was not under warranty. I called GM and they told me they could not help and to hire an attorney over some class action lawsuit. I just want my truck fixed!

2013 Silverado LT 100k miles can't inspect due to frame rot state doesn't allow frame repairing keeps saying to repair the frame. I'm in a northern state with a failed frame costing. I just purchased this vehicle for 11,500 it's worth 15k until the company's negligence to fix the frame issues. Frame swap is upwards of 10k. If the frames were properly coated they wouldn't rot. Also warranty states if you use aftermarket undercoating the warranty is void. I haul a trailer for a living to have a truck with frame rot is unsafe but I have no options. Gpm needs to starts fixing this I've seen 2018s in the junk yard for this reason

I was sold a vehicle by a dealership with a completely unsafe frame. The frame is very rotted and has multiple holes and as well as a split open portion on the drivers side that extends down most of the frame. This issue was undisclosed by the dealer. There was also a discovery of rotted suspension components making the vehicle extremely dangerous to myself and others. Another undisclosed issue would be that this vehicles engine does not match the vin number.

Just bought this truck 6 months ago and found out frame is rotted out. After further research it seems this is a very common issue and may be alot of these trucks on the road with people also not knowing this issue. 100% safety issue!

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while the vehicle was at the inspection station for a scheduled inspection, the contact was informed that there was corrosion on the sub frame of the vehicle. The contact was informed that the corrosion was behind the fuel tank. The vehicle was taken to an independent mechanic where the vehicle was plated and welded. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact became aware of two holes in the frame rail near the fuel tank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,200.

Main frame rails have rusted completely through on both sides. Inside by fuel tank. Many other GM owners have reported this issue online. Truck only has 136k and will not pass inspection. Known defect for the factory undercoating was dealer fixed three times prior to the 6 year warranty being expired. It was noted and fixed on the date of purchase in 2013.

See attached document for complaint.

Due to a failure to properly prepare the frame (GM Service Bulletin 19-NA-255), the frame of my 2013 Chevrolet Silverado has rusted and cracked due to the extensive rusting. I was made aware of this issue by my mechanic while repairing another unrelated issue. Had I not taken my vehicle in for service, I may not have been made aware and the damage could have gotten detrimental to safely operate. My vehicle only has 122,109 miles on it. This rusting jeopardizes the entire structure of my vehicle and all of the components attached to the frame. GM is aware that this is an issue for model years 2011-2024 and has yet to recall the vehicles to remedy the problem.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and was shaking abnormally while attempting to downshift. The contact stated that several unknown warning lights were illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed low speed, the vehicle made an abnormal sound, and the control arm detached from the vehicle. The vehicle was taken to the dealer, where the contact was informed that the subframe was corroded. The vehicle was not repaired. The contact parked and stopped driving the vehicle due to safety concerns. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

Frame rusted just about in to !!!!!

Rocker arm on left (as you are facing engine from outside vehicle) back rear left is making a cherping noise when engine gets warmed up. Dealership & 2 separate mechanics say the cam shaft and lifters need replaced, or the whole engine should be replaced. Vehicle has 162500 miles on it. Noise started about a week after my last oil change on 6/11/24.

On [XXX] pursuant to an appointment, I arrived at Riverside Chevrolet Buick GMC located at 100 Hwy 411 E in Rome Ga 30161 @ [XXX], to have the recalled Takata airbag replaced in our Chevrolet Silverado 1500. At that time, the Dealer failed and refused to replace the defective airbag, without giving a sufficient reason, and I left the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The frame of my 2013 Silverado has rusted through and the car is no longer safe to drive. It has 94K miles and is otherwise in perfect condition. Last year I had the cross members of the frame replaced because they were totally rotted through. My truck was the 24th Chevy that Amherst Welding had repaired that year. I traded my 2000 Silverado in 2013 to buy my current truck, and the frame on the 2000, was totally sound, and had a lot of life left in it at over 1000K. Toyota replaced the Rusting frames on their trucks, and so should Chevy. I could provide photos if necessary ... I saw the rotted frame when the truck was on a lift.

An independent service center noted the integrity of my frame is compromised due to severe rust. The rear passenger side area of the frame near the gas tank is falling off and holes can be poked thru it. My safety is put at risk if I were to get in an accident or even minor collision. Potential for parts to abruptly break due to the rust/corrosion. No warning lamps or messages have appeared.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while in the process of trading the vehicle at a Toyota dealer, the dealer inspected the vehicle and informed the contact that the subframe was severely rusted. The Chevrolet dealer was notified of the failure and advised the contact to take the vehicle to the location for inspection. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

The frame needs to be fixed because when the truck was built it is something with the metal

Truck failed inspection due to cracked frame and excessive rust.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the vehicle had failed inspection due to two holes in the frame rail near the fuel tank. The contact was informed that the entire sub frame was rusted and needed to be replaced. The vehicle was taken to the dealer where it diagnosed that the sub frame needed to be replaced. The vehicle was taken to a certified mechanic and the sub frame was replaced. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a TSB with NHTSA ID Number: 10254236 (Structure). The failure mileage was 27,233.

The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was not contacted.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the engine made an abnormal sound. The air bag warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,400.

I took my 2013 Silverado to my local mechanic for an airconditioning repair. While the mechanic was checking the undercarriage he discovered the frame had cracked due to corrosion on the passenger side just behind the cab. My truck has 144k miles and I am apalled that this has happened so soon. This level of corrosion seems very advanced for a 11 year old truck with below average mileage.

I’m not completely aware of the issue but at about 68,000 miles my GM LC9 engine has started ticking. I know GM has been sued in the past for the failure of LC9 engine and wondered if I need to join the lawsuit or if there will be a recall issued?

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while the vehicle was stopped at a traffic light or stop sign, the vehicle experienced rough idling. No warning lights were illuminated. The contact was adding engine oil every 3,000 miles. The contact stated that the engine was consuming an excessive amount of engine oil. No warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact was informed by the dealer that the oil consumption was normal due to the mileage on the vehicle. A year prior to the failure, there was an abnormal grinding sound coming from the steering wheel while turning. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 90,000.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated during a State Inspection, the vehicle failed the inspection due to extensive corrosion on the sub frame. The contact was informed that the vehicle would not pass a safety inspection and the contact was denied an inspection sticker. The contact took the vehicle to an independent mechanic and was advised that there was severe corrosion on the front-end sub frame and members and on the rear-end sub frame and members. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,000.

The frame has completely rusted out and the vehicle is no longer roadworthy. Mechanic was shocked it didn’t snap while on the road. Only has 113k miles. Apparently this is a known major issue with these vehicles and costing owners thousands of dollars due to incorrect manufacturing of the frames. Please hold the manufacturer accountable for this defect before someone does get hurt.

My dashboard is cracking and I am concerned that it may be dangerous during a collision if the the airbag deploys and creates a shrapnel situation.

The frame has completely rotted through and the truck is not driveable as the mechanic has said the frame is likely to crack and that there is severe frame deterioration near the fuel tank putting it at risk of catching fire.

The frame on my vehicle is cracked and rotted through. It failed an inspection on 12/01/2023 at Memorial Highway Chevrolet 1 Chevy Dr, Winder,Pa 15963 tel. No. 814-467-2220. The service tech told me the frames on this model traps water. I was referred to another garage for a possible repair. This truck is ten years old with 120k miles on it. It has always been service at a Chevy dealership. I am filing this complaint because GM refuses to do anything about a problem they caused. If this vehicle or others like are involved in collisions this defect can cause serious injury or death. How many vehicles are on the highways operating in this condition? How many are running around in states where they do not conduct safety inspections? Please help!

When driving sometimes, the ABS light is illuminated along with the traction control and Stabilitrak lights. The DIC says Service Traction Control and Stabilitrak. This issue needs to be fixed immediately as this is a safety issue.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the rocker arm lifter was stuck in the open position. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 60,000.

Frame is extremely rusted. Integrity of the frame is compromised making vehicle unsafe to drive. Vehicle is available for inspection. If the frame breaks, I and others involved in the possible resulting crash would be injured and/or killed. The independent service center inspected the frame and confirmed the damage due to the manufacturing defect. The vehicle was inspected by the dealer that sold me the vehicle: Mark Wahlberg Chevrolet, 833-699-0792, 3900 West Broad Street, Columbus, OH 43228, before they sold it to me and they claimed it passed their thorough inspection. I purchased the truck on 6/28/21, 28 months ago, and have driven it 7,044 miles. The truck has been driven 92,971 total miles. The frame should not be rusted to the extent it is now and should not have passed the dealer inspection until it was repaired. The rusted frame IS the warning prior to the failure and the rust first appeared years ago on this truck and on many other Chevrolet and GM trucks. General Motors and Mark Wahlberg Chevrolet likely know about this frame defect and should be made responsible to fix it or refund the $20,000 I paid for the truck or other agreed upon compensation.

My 2013 Chevy Silverado's frame is rotten and cracked on both sides to the point where it may be unrepairable. I originally pulled the bed and dropped the fuel tank due to a broken cross member. That is when I found that all three cross members under the bed were completely rotten out and both the main frame rails were cracked. The driver side has a crack over 6 feet long and has began rotting at the crack. The passenger has a crack about 3 foot long. It is clear that the crack on the driver side has been there for years while the dealership continued to inspect the truck. I have driven this truck over 20,000 miles from coast to coast this year and the body is rot free. This broken frame could have caused a catastrophic accident had it let loose on the interstate. I have done my research and found hundreds, possibly thousands of individuals on different forums and other websites that have similar experiences. And in fact was told by a salesperson at the local dealership that they continue to see these same issues in the 2019 and even 2020 models. This is horrible, Chevrolet knows they have a problem and has not taken any recourse to fix the problem. My truck is currently sitting in my driveway with the bed and gas tank removed and the frame is able to be easily inspected.