2017 Chevrolet Silverado Complaint Log

Brake assist light comes on at slow speeds and makes braking really hard and truck feels like it’s not going to stop

The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at various speeds, the vehicle shut off and the entire instrument panel started flickering. In addition, the wheel would independently turn itself. The ABS warning light was illuminated. The vehicle was towed to a lot. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.

The engine lifter failed. The lifters collapsed on the highway. The inspection is available upon request. My husband was the driving on the highway and heard a tapping noise. All the engine lights came on and he pulled off to side of highway and was instructed not do drive the vehicle. The vehicle needed to be towed and was not drivable. The vehicle was towed to the dealer and confirmed if was the lifters which needed to be replaced. There were no warning signs, no lamps, no lights prior to the failure to alert something was wrong. After paying for the repairs at the dealer in the amount of 5,441.18 and other expenses, we reached out to Chevrolet Customer Assistance asking for them to cover the cost of this repair. We did not have time to get an extended warranty since this vehicle is new. With a vehicle having 56,000 miles on it, it should not be having engine problems. Our argument and frustration is GM knew of this problem on this particular vehicle and did not request a recall and this model. They refused to give us a full refund and gave us 2,720.29. We appreciate the assistance, but after doing research on this problem, this is a common concern and many customers have had to have their lifters replaced. GM knows of this issue and did nothing to correct their mistake. I have never experienced engine problems on any of the vehicles I have owned for over 10 to 15years old.

When driving the airbag goes on the light goes off when turning off the vehicle but as soon as you start driving the airbag light goes on

while driving my son saw smoke coming from the rear window defogger, I pulled over and saw melted pieces of plastic, I contacted my dealer when I saw a recall online, my dealer said even though your vehicle is the same year and model and the exact same condition occurred, your vehicle is not listed under the recall. I don't understand why this vehicle is not under the recall when the exact condition occurred. GM was unable to assist with and complete the repair under the recall

AC condenser leak, no cold air blowing. Only 82,539 miles. I took my truck to Chevy and was told about the issue and the cost amount to replace. I asked if that’s under warranty or recall. Chevy dealer told me no. Because there haven’t been too many complaints about it, so it’s not yet a recall. Then the service person then proceed to tell me the repair cost amount which was around $1100. And I was also told that Chevy now has a better AC condenser part to replace the defective ones. This obviously upsets me because this truck has been nothing but problems for me. I took my truck to a mechanic shop and had the AC condenser replaced for way less than what Smith Chevrolet of Turlock CA quoted me on cost. My mechanic showed me the defective part and where it’s leaking at. The AC condenser is built poorly. Plastic parts attached to the side of the condenser cracks easily as I was told, causing it to leak freon.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the transmission was slipping, and the engine revved loudly with a high RPM while idling. Additionally, the vehicle was jerking while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 73,000.

The truck suddenly started misfiring, running rough and lost power while driving. All the dash lights illuminated and the check engine light began flashing. We were a couple hours from home so we had to have the truck towed home. This could have been much worse as we were towing a trailer on a busy highway but luckily we were able to pull over to the side of the highway. Upon returning home we had the truck checked at the local Chevrolet dealership service department and were told we needed a whole new engine. After about 5 months after the initial incident we paid to have a new engine installed at the same dealership that inspected it. The truck had not exhibited any signs of any problems prior to the incident.

My 2017 Chevy Silverado has four General Tires 285/45 R22 114 H installed. DOT HW6T HMW1 on all four tires. We had driven to Ohio from NY over the weekend and on the return trip (about 900 miles into the trip) the air pressure light came on and I noticed the Rear Driver side tire had 23 lbs of air. The leak was slow enough that I was able to drive 2 miles to a exit and stop at a gas station. When I got out I could hear the air leaking from the tire but could not see any visible issue yet. After jacking up the truck and removing the tire that's when I notice the tread was completely splitting away from the tire. See pictures. The tread had split about 3/4 of the way around the tire. Although this tire is not on the list for the recall 21T001000 the defect description matches.

2017 Chevy Silverado 1500 6-speed 6L80 had a torque converter failure and the transmission had metal debris. The vehicle would jerk or hard shift on acceleration while on the highway. When stopped at a light the truck RPMs would increase and then hesitate, jerk, and then move. This started as being barely noticeable and within a couple of weeks became extremely dangerous. I was on my way to the dealer for inspection when at a light and the RMPs went up it hesitated, jerked, and then moved, jerked again, then stopped. The vehicle was inspected by the dealer before purchase in Nov 2022 and this took place in April 2023. The vehicle was towed to GM service center/dealer who said the torque converter and transmission were issued and needed to be replaced. I moved it to another transmission shop to have the work done. No warning lights. From the time the light jerks/rough shifts randomly happened to the time the hard jerks/hard shifts happened almost causing an accident only a couple of times once in Dec 2022 and then it ran fine. On 4/22/23 I felt it again and headed towards the GM when it happened harshly and I didn't make it due to the RMP reve, hard jerk, and then nothing. I was lucky that this time I was in town and not on a highway.

Bad airbag sensor. Transmission wet out with 144000 miles

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon depression of the accelerator pedal, with the check engine warning light illuminated. Recently, the contact stated that the vehicle failed to accelerate above 30 MPH. The vehicle was taken to a dealer to be diagnosed. The dealer confirmed that the transmission was damaged and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 116,000. The VIN was not available.

While starting from a park position, I was pulling into a parking space. I went to apply the brake and the brake pedal went to the floor where the vehicle did not stop immediately. This is happened three times. This occurred twice with me and once with my wife driving. This seems sporadic and happens at low speeds in my parking areas or something like that.

While turning a corner at a reduced speed the Power Steering went out and I couldn’t turn the wheel to the right. I almost ran into a car pulling out of the street I was turning into. a few seconds later the Power Steering came back on.

Vehicle was making a loud cracking sound with every turn. Upon inspection, it was determined that the upper ball joint popped out

While driving down the highway in a torrential rain the wipers just stopped working. They were cutting on and off and now do not work at all. The problem appears to be in the engine compartment fuse block which is not servicable. It is currently not fixed and could be inspected. We could not see 50 feet in front of us and were blindly following the car in front of us. It hasent been to the dealer yet as the truck is out of warrenty and it would not be covered. This came without any warning lamps or messages.

My transmission had to be replaced. It has always lunged, jerked, shake and make several unnatural noises. It would clunk into gear or not go in the proper gear. Several times it would not down shift and pushed me into the intersection either at a stop sign or red light. It felt as if I was hit from behind. One day it wouldn't go forward or reverse. It started working later and I took it to a dealership. There were no warning lights on so no codes were displayed. Suggested driving it as maybe it was just a glitch. The next day it wouldn't go over 40 mph and check engine light came on. I took it back to dealership. After they saw the codes, a mechanic looked at it and said there was metal in the transmission fluid and it smelled burnt. They said it needed a new transmission. I took it to a transmission shop and they confirmed it needed replaced. I had this done and it was over $5000. Transmission shop said they do 2-3 transmissions for Silverado a week, especially 2016 and 2017.

Rear defrost/sliding window began to smoke. Eventually, rear window exploded and shattered with a very loud noise. The noise was so loud it had my ears ringing and unfortunately happened also while I was driving down the road which cased me to swerve abruptly. Fortunately, I was able to steady myself and pull of the road. Prior to the explosion, there was smoke coming from the window that was continuing to intensify in my rear view window as I was driving. I pulled over into a cemetary quickly and noticed the rear defrost button was lit. I quickly depressed it to kill the electrical current to see if it would stop the smoking from the window. It did then disapate. I took off driving again presuming I stopped the issue. Within seconds the right side glass panel in the rear window exploded. The vehicle or component has not been reproduced or confirmed by a dealer or independent service center yet. The vehicle has not yet been inspected by the manufacturer, police, insurance reps., as of yet but it will be shortly.

Was driving down the road at 65 and the truck shut down completely and had control of steering that time. Put truck in neutral and it restarted. Then was in a gas station getting gas then went to pull out after filling up and the wheels jerked and almost broke my wrist the instrument cluster said stibilatrac and shut down. Went to restart then the instrument panel said lower driver window then close . It did this one more time in the gas station parking lot.

The contact owns a 2017 Chevrolet Silverado. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulics, Service Brakes, Electronic Stability Control). The contact stated that while driving at 55 MPH, the brake pedal was depressed; however, the vehicle failed to reduce speed and stop immediately, which caused the contact to rear-end another vehicle. The contact sustained injuries and received medical attention. A police report was filed. The vehicle was towed to a tow shop. The vehicle has not been deemed totaled. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Rear window defroster caused back glass to explode. Vehicles was remote started before driving even though in settings auto rear defrost was turned off the rear defrosters were turned on automatically after driving for approximately 10 mins and while stopped at a red light i heard a loud bang and looked back to see a little but of smoke and one half of the powered rear sliding window with defrost had complete shattered, immediately i looked down to find the rear defrost turned on and then turned it off. I have heard of a customer satisfaction bulletin and a recall in Canada for this issue. This is a huge safety concern as when it blows it is loud and could cause someone that is driving to get panicked and swerve as well as potential for fire. This absolutely needs to be a recall for US vehicles as well

Hello so i have a 2017 silverado 1500 And i was driving on the highway a 70 miles by hour with my enclosed trailer and the steering wheel start getting hard and I slow down and tried to get out the highway so when I tried to turn to my right the steering wheel make a clicked couple time like getting locked, so was hard and scary because i can't turned it This is the 3rd time that happens to me !!

Service stability track light come on and off check engine light does not come on so you can’t pull the code to see what’s wrong cause the vehicle to cut off while driving upon looking this problem up a lot of people are having this problem the dealership told me it’s no way to pin point the problem unless the check engine light come on it’s very unsafe cause this makes the cars cut on and off while driving

I drive a 2017 chevrolet silverado 1500 lt 5.3 V8 Pickup. I currently have 86k miles on this vehicle. I am the second owner and lately have been experiencing loss of power, engine hesitation, poor fuel economy, and high oil consumption. I brought my truck to the dealer I purchased it from ( Koons Chevrolet of Tysons Corner VIRGINIA ) I brought the vehicle in for service because back in February I had the check engine light flash and the truck engine almost cutout (whilst traveling at high speeds )completely. This past week I was merging onto a highway and upon pressing the pedal to increase speed to merge safely the engine lost power completely for about 5 seconds and then magically regained power. During this i was almost side swiped and forced to drive on the shoulder almost crashing into the barrier wall. I had the info screen on my dashboard and was able to trace when this issue occurred. Upon switching from V4-V8 mode. Further research with a mechanic friend of mine revealed that Chevrolet has been using the same failing lifters since 2014 and it was a known issue, yet never recalled. How can I go about either fixing this issue or recuperating the sales price I paid for this faulty vehicle? I dont think it's right that the American tax payers bailed out general motors only for them to cut cost by way of reducing the quality of vehicles they were making... absolutely egregious. Please help. Sincerely, Unhappy Taxpayer

In slow driving the braking system is requires significant effort and requires increased distance to stop. service braking system message comes across the dash and goes away after a restart of the vehicle. GM has a recall for this issue but will not perform the programming required a second time despite it being a known manufactures defect.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized while making a turn with an unknown warning light illuminated. Additionally, the vehicle lost motive power while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.

Rear defrost malfunctioned causing rear window to blow out smoke filled cab plastic started to melt I am in possession of vehicle it available for inspection in driveway at time buy sounded like a 22 going off behind my head had it at Brunswick auto mart for a week and told they can’t do anything dash had no indications at that time or after

Transmission is shifting hard, losing/using all transmission fluid with in a week. Transmission sometimes hesitates to shift. No warning lights come on. Spoken to a mechanic who has same year model 1500 he also has the same problem.

Bake pedal get's really hard to press at low speed specially when parking the truck and almost had me hit the other car in front and this is not the first time.

TRANSMISSION FAILURE RESULTING IN LOSS OF POWER. WAS NOT ABLE TO ACCELERATE UP A INTERSTATE INCLINE. WITH NO AREA TO PULL OVER AND HEAVY TRAFFIC IT ALMOST CAUSED AN ACCIDENT. I RESTARTED THE TRUCK AND WAS ABLE TO PUT IT IN MANUAL MODE TO 4TH GEAR AND MADE IT OFF THE INTERTSTATE. I DID NOT NOTIFY ANY INDIVIDUALS AND CALLED A FRIEND WITH A TRAILER TO PICK UP THE VEHICLE.

While driving, the touch screen “touches itself” changing settings, making and ending calls, turning off by itself, dimming and brightening the screen while driving.

I believe the General Motors Video Display Module Digitizer has a design flaw that affects vehicle safety. This is the appliance in the center of the dashboard to the right side of the driver controlling audio and clock operations. It is a large touch screen. Also, the instrument cluster located over the steering wheel is affected. This is the digital display that reports vehicle velocity, tire pressure, gas mileage. What are the symptoms? During vehicle operation, the video display to the driver's side will randomly cycle through alternate operations not requested by the user. For example, while listening to radio station "A", the unit will switch to radio station "B". Then, the clock will be displayed in "full screen mode". Then, the unit initiates phone calls to people from my contacts list on my phone. In addition, the display unit over the steering wheel is connected to the side unit and will randomly change display. Each time these units change operation, the system emits an audible beep. All this is distracting and increases the workload of the driver (talking on the phone while driving trying to explain that you didn't mean to call the person), thus representing a safety hazard while driving. While the misbehavior comes and goes, at its worst, the unit will change operation a few times per minute. I made a video of the misbehavior, which I can share with you upon request. The behavior is reproducible. Why do I say this is a design flaw requiring NHTSA safety recall? The unit is relatively new but past its warranty period: the vehicle has 57,000 miles. And multiple vehicle owners are affected: see web sites containing reports from other owners reporting the same problem with their relatively new vehicles: https://www.gm-trucks.com/forums/topic/252750-touch-screen-has-a-mind-of-its-own/ https://www.gm-trucks.com/forums/topic/255203-touch-screen-problems/ GM charges $900 to install a new unit, but I believe the problem is a design flaw and will occur again.

The truck at low speeds, In parking lots the brake pedal gets stiff. Only when i hit the gas the brake assist engages. Brake pedal gets super stiff almost as if it doesnt want to brake. In reverse its worse I am aware there is a recall for this But not pertaining to my vehicles vin number

One random morning engine made funny noises. By time I left work engine light flashing and stability control wouldn’t turn off. Dropped it off to dealership told me it’s 4500 to fix one lifter that failed 7500 to fix all. They know it a problem that GM issues letter on what they recommend to fix, but no recall. My truck warranty expired on 10/2022 and incident happened on 01/2023 my truck had 32987 miles when dropped off after repair 32997 miles. If issue is know and class action in place why hasn’t GM issued a recall.

The brakes grab and fails to fully engage at low speeds. The "Service Brake Assit message keeps popping up. My truck is not part of the GM brake recall but the symptoms are the same as many other reports from recalled trucks. They are going to get me killed with my truck's inconsistent braking

Brake becomes stuff and hard to press. This happens at low speeds at low engine speed. Brake pedal will sometimes vibrate. Message to check brake assist has occurred one time.

While turning out of a parking space. I went into reverse, when I tried to turn the steering wheel it turned the other direction. The dash went dim, stabilitrac message came on the information display and the truck completely shut off. I had no lights no anything. I popped the hood touched the +battery terminal and lights came back on. Was able to drive home

It is difficult to brake at low speeds; I have to press very hard for it to brake. I took my 2017 Chevrolet Silverado in to a shop in reference to a safety recall, they said they followed the procedures for that recall, but I have the same issue. I believe the proposed solution is not fixing the problem. This has been on going for at least three years. To be clear, this happens when there is REPETITIVE braking at low speeds. Typically after three times braking at low speeds (0-5 mph). What component or system failed or malfunctioned, and is it available for inspection upon request? Brake How was your safety or the safety of others put at risk? It is difficult to brake anytime there is repetitive braking at low speeds, including but not limited to parking lots, drive thru, or heavy traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, per the safety recall message. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Sometimes there is a "Brake Assist Warning" message.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the brake pedal became firm while being depressed. The braking distance was extended while attempting to stop the vehicle. The contact stated that the nearly caused the vehicle to crash into a group of pedestrians. The vehicle was taken to the local mechanic who diagnosed that the brake vacuum assembly and belt kit were faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and stated that the VIN was not covered under the recall or Service Campaign for the failure. The manufacturer was not yet contacted. The failure mileage was 75,000.

I have notice from OnStar for issues with Antilock braking and on the vehicle dash notice for brake assist problems. I have experienced pedal pressure changes at very slow speed where I had to push very hard to stop the vehicle. Search and info from Consumer Reports indicates this is a problem for this model year, however I have not been notified of a recall and none is listed on this web site. I have scheduled service, but I believe this vehicle should be added to the recall.

Transmission failed on vehicle with less than 27,000 miles. Required total overhaul costing over 4,000 $. No prior symptoms, no check engine light upon failure. This on top of over 5,000 $ of engine overhaul due to lifter failure last year. These are both known, prominent defects of this family of vehicles I unfortunately own.

I have had numerous repairs to electrical components in the truck. Most recently I have been getting the same wiring harness repaired on and off for almost 5 months now along with various modules that it damages. The dealer makes the repair and then after anywhere from 100 to 1000+ miles later the check engine light will come back on or another error message like Service Trailer Braking System. Wires keep breaking in the harness and the dealer keep repairing them. The dealer has been very good about this. This last time they repaired a broken wire and 2 more broke during the repair and had to be spliced. There is obviously a defect in this wiring harness. I have been in contact with GM but the truck is out of warranty and they do not seem willing to help out much. They suggested I trade it in, I just paid it off less than a year ago, and have put thousands of dollars in repair and maintenance into it since then.

Rear sliding widow automatic defroster caught fire filled truck with smoke causing driver to make emergency stoppage and open windows to clear deadly smoke condition to breathe when glass shatteted and created loud noise and danger of shattered glass to rear passengers. Recall in Canada for same exact dangerous rear window defect.

I was driving on a road trip and when approaching a traffic light when I went to stop the brake pedal was hard, could not be pushed, and the truck would not Stop this happened several times during the trip the next day on star Notified me and says there is a problem with the brake assist system seems to be a common problem with these trucks but there is no recall on my truck this is very dangerous because the truck will not stop people are going to get hurt or killed due to this problem with these trucks

I was traveling approximately 20MPH on a side street that was snow covered when I came to an uncontrolled intersection where there was another vehicle approaching from my right and when I began to break the abs stabilitrak lights came on and my vehicle began to slide all over the roadway.ABS light Stabilitrak and Service trailer brakes come on causing the vehicle to slide on icy roadways. Bought the car brand new and has 45k miles. The diagnostic pulls up right rear speed sensor, so I replaced it and it still comes on with warning lights and sounds. I’ve tried to find more information on the internet and it seems a lot of people have had the same issues for many years with this problem

After starting my truck, my kids and i entered a few minutes later, we smelled a faint burning smell but seemed to have faded. driving 50yards away from my home, my rear window (glass on side of sliding window) randomly made the spider web/Crack effect all over the glass and had started crumbling off.

I have replaced my transmission about 8 months ago…$5200 and 15k miles later the transmission shudder is back. This is a safety issue because of transmission failure in traffic. There needs to be accountability from GM to fix this ongoing problem.

Driving truck on vacation on the highway in traffic and when slowed down would hesitate going into gear when accelerating. Was able to get it in gear to try to exit highway. Was nearly rear ended in the process. Went to transmission shop immediately and was told no error codes and transmission fluid looked good so most likely transmission was going. We were about 200 miles from our destination and left stranded in unknown area. Truck towed to garage who confirmed failed transmission. Cost almost 6k to replace. Truck odometer just went over 61K miles!

The contact owns a 2017 Chevrolet Silverado 1500. The contact was alerted by OnStar of a malfunction with the air bag system. The contact took the vehicle to the dealer who diagnosed that a module associated with the air bags had failed and needed to be replaced. The contact stated that the dealer was in the process of repairing the vehicle. The manufacturer was made aware of the failure and confirmed that the repair was not covered under recall or warranty. The approximate failure mileage was 36,000.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while making right or left turns, the vehicle would suddenly lose motive power and stall, causing the vehicle stop in the middle of the roadway. During the failure, the stabili-trak message displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failures. The failure mileage was 49,000.