NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I started having a shift issue and feeling vibrations around 25-30000 miles. Was told it was my tires. They were a little wore, so replace them and again the issues were still there. I brought it back to dealer and they said the transfer case was bad. Replaced by dealer. Same issues, returned to dealer. They made some adjustments and tried to send me away. After an aliment they did, it was said truck was fine. Another heavy clunk and hard shift around 68000 miles, back to dealer, asked to have transmission inspected, told the fuild was fine no issues. Was told that's just how this truck handles. Wrong. Something is wrong. I was sent away again. Now close to 97000 miles have have a P0741code and told the transmission is bad and needs replaced. The vehicle is never been in an accident, has only had minor weight in the bed. Never towed anything with the truck, northern transmission is faulty and causing driving problems.
It started to struggle to turn on, until it finally would not start. Gave a warning service trailer brake system
I was driving on along WT Harris highway and I attempted a turn along JW Clay Blvd. when my I pressed the gas and my truck didn't respond. I lost acceleration and it took a dangerous amount of time for me to cross the Highway. There aren't any warning lights or a check engine light on, but my transmission has begun to slip gears. This is after I had over 2k work done at the dealership for other problems I was having. Since no warning lights were visible it came as a complete shock in the middle of traffic when I could not accelerate. I have had my truck inspected by AAMCO Total Car Care and they have confirmed the problems and also the lack of warning lights or codes. After some research online I have found this issue common with Chevrolet Silverados manufactured between 2015-19.
While in drive thru or slow speeds in parking lot have lost braking power. Pedal just goes completely soft and sounds like ABS activating.
I had to press the brakes exceptionally hard to stop at low speed. This occurred after having the recall reprogramming the electronic brake control module. I believe the pump needs to be replaced!
Airbags failed to deploy when the truck was hit on the drivers side.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after sitting in the vehicle, it was discovered that the front driver’s side seat belt had detached from the seat and could no longer secure the driver while seated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Recall Campaign 21V245000 (Seat Belts). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 75,000.
Major transmission shudder at 65-80 mph, creating control issues. Hard downshifting causing a vehicle push, hard to stop. Problem not confirmed by dealer, I'm out of warranty. No warning lamps or messages. 50,000 miles
After a full service of the truck in July 2022 with approximately 90,000 miles (including oil change, tire rotation, transfer case fluid exchange, front and rear differential service, coolant system flush and refill, front and rear brake pads and resurface of rotors, and transmission fluid flush and refill), the truck began jerking and stuttering (like rolling over rumble strips) in October 2022. In February 2023, the truck was taken back to dealer service department for an oil change and inspection of the jerking/stuttering issue, the service department replaced the spark plugs, inspected the wires and connectors, and performed a throttle body service with the expectation that this would fix the jerking/stuttering issue. It did not. In May 2023, the truck was diagnosed with a transmission issue by an independent service center and confirmed by the dealer service department. From the start of the issue in October 2022 until diagnosis of the transmission issue, no warning lamps or messages ever appeared. The dealer service department stated that the torque converter is bad and that it would be best to replace the full transmission. The truck is still drivable, but the dealer service department suggested that it should not be driven as the transmission could fail completely at any time. At this time, safety is of utmost concern and the truck will not be driven until fixed as we do not want to put ourselves, our passengers, other drivers, and pedestrians in an unsafe situation if the transmission fails.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and was hesitating and jerking while changing gear. The vehicle was taken to the local mechanic who determined that the transmission was faulty. The vehicle was later taken to the local dealer who confirmed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 56,000.
low brake pressure at low speeds
I was driving north on Hwy 60 just south of the Hwy 73 turnoff in Arizona. It was a windy mountain road. I was approaching a vehicle from behind and took my foot off the gas and hit the brakes. Nothing - Nothing. I started pumping the brakes to the floor - still nothing. I was able to adjust my position on the road and travel between the two lanes of traffic - one northbound and the other southbound. I did slightly clip another vehicle. My truck rolled into a stop several miles later. When I was almost at a complete stop - the brakes finally engaged and the vehicle stopped. From where I stopped - it was a flat drive into Showlow, AZ and there was no cell service where I was. I drove at appx 40-45 mph with my emergency flashers along the right side of the road. The truck is sitting on my lot in Lakeside, AZ and has not yet been taken to the dealer for service. Several things to note: I have no recollection of the incident after the initial brakes failed and I took corrective action. My next memory was rolling to a stop on the side of the road. Right after the incident, which driving into town, I suffered a stroke and drove to the hospital. I was released 24 hours later and have since returned to Phoenix. The truck is still in Lakeside awaiting repair.
Transmission related issue - per dealer diagnosis, the transmission on the vehicle need to be replaced due to 1st gear bumping/harsh, rough/chuggling & being delayed when shifting. Complete lost of 1st gear after reaching operating temperature. Sudden loss of acceleration and the vehicle stalling while driving on a busy the freeway is a big safety issue to both the driver and other commuters. Vehicle was inspected by the Chevy Dealership - Alan Webb Chevrolet No warning lamps or messages showed prior to the failure. Just sudden lost of power while driving on the freeway.
Automatic transmission causing hesitation or stalling feeling when pulling into traffic. Also, now getting a shudder or vibration at variable speeds from 25 to 75 MPH. Called dealer, known common problem with GM 8-speed transmission. Dealer suggested getting a transmission fluid flush and change. Trying to get that scheduled at this time. Doing an internet search, this seems to be a very common problem with these transmissions.
We have a 2017 Chevy Silverado 55,883 miles On 9/27/22 we took truck in for oil change. Dealership states our truck “both upper control arms have play” Repairs total cost $1246 We are 65 years old, we do not go off reading. We feel like this issue is caused by insufficient welds in a recall, but our truck is not on recall list.
Service trailer brake warning consistently flashing and dinging, every 1-4 seconds. Taking away my ability to see any digital read out on the screen, not safe to drive with this consistant relentless chiming and flashing on the screen. This issue has ready cost me a battery.
The vehicle shake when accelerating,decelerating, stalls when taking off,the losses traction when it does take off, jerks the vehicle when shifting up or down sometimes causing loss of traction, especially on wet roads. Has been taken to the dealer several times, tsb has been performed only gives temporary fix. I cannot allow anyone to drive this vehicle because it randomly looses traction. The dealer,Mtn View Chevrolet, has duplicated the problem in the past and performed a tsb that was not a permanent repair. This has been an ongoing issue since 2019
My 2017 Chevy Silverado LT Z71 started shaking and jerking while I was traveling at 65 mph and almost caused an accident on I - 65 North. The engine light never came on until the truck lost acceleration after leaving the interstate and would not shift into other gears. I was able to get off the interstate at 30 mph while other vehicles are going past me 70 mph +. I stopped at a dealership and they checked the vehicle out and told me the transmission needs to be replaced at $6500 with only 79,000 miles on the vehicle. I investigated online and realized other owners have been complaining about 6 and 8 speed transmission shaking and shuddering/Jerking while driving. The dealerships have been flushing and changing the transmission fluid to stop the problem in 8 speed transmissions. The dealership the truck is at for repairs told me this. GM knows this is a major problem with their transmission, and it appears they refuse to recall this safety issue. Owners will pull out in traffic or driving on the interstate and the 6 to 8 speed transmissions will sporadically stop shifting thru gears and start shaking and jerking the vehicle causing acceleration issues. GM needs to fix this problem with their transmissions because it is a safety issue for the public. The dealership told me not to set the truck to the auto setting that operates the 2 wheel or 4 wheel drive setting, and to leave it at 2 wheel drive while driving because they said the vehicle will have transmission problems if you move the setting. GM and the dealership knows this is a major problem and so does every owner. Hopefully, this problem will be addressed.
Transmission issues. Brought Vehicle to Chevrolet dealership in Wisconsin. Explained the the vehicle had a vibration and I thought if might be a tire. They indicated that it was the Transmission fluid had to be changed. They change it and it was under warranty then. 10000 miles later the vibration is back. Brought it to a dealership in Indiana and they informed me that the dealership in Wisconsin put the fluid that was not the correct one. Now GM service wants 650 to fix the problem. Why didn't they correct this prior. They indicated they have done over 100 pickup trk like mine to fix the problem. Apparently GM dosen't want to take responsibility.
I have bought this certified 2017 chevy Silverado after driving for 1,100 miles the service trailer break kept popping up on my dash making my trailer breaks not work it pops up even when I do not have a trailer hooked up it chimes every few seconds I drive making the warning cover my digital speed it then will not let my music work and I can’t make call hand free bc it chimes and goes off the hole time I drive
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the Stabili-trak message was displayed and the ABS and traction control warning lights illuminated. The front wheels seized while making a turn. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side speed sensor and wires were faulty. The front driver's speed sensor, wire kit, and connector kit were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the ABS and Stabili-trak had seized and the front driver's side wheel bearing was faulty. The dealer replaced the hub assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,611.
My service trailer brake system blinked twice, not on at this time. I understand that this a on going problem. please advise if you are going to make GM a recall problem. thanks
The service trailer brake system warning went off on a return trip from Minnesota August 18. It chimed incessantly- probably every 5-8 seconds while driving. It was a huge distraction. I finally pulled over and pulled fuse #1 in the engine compartment hoping this would alleviate the chimes and now it only chimes every 3-5 minutes. I have NEVER used the trailer brake system as I only trailer my boat without it.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 60 MPH when depressing the accelerator pedal, the vehicle began to shudder. The contact stated no warning light was illuminated. The contact stated he continued to drive to his residence. The contact took the vehicle to a local dealer, where it was diagnosed with needing the torque converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 50,676.
1. I lost power steering, power breaks, all dash lights/power and I believe air bags. The truck is available for inspection. 2. The first time I was traveling at 65mph in moderate traffic, it was very difficult to pull over to safety. The second time I was traveling at 50mph on a very windy road with heavy traffic. I almost hit another vehicle head on with several vehicles traveling in both lanes. The last time I was backing into my carport and almost bumped I to my house. 3. No, I called onstar the first time, they did a system check and said everything was good. I called a dealership the Second time and they confirmed I had no open recalls and explained it would be difficult to troubleshoot because it was intermittent. 4. I will be calling back to the dealership in the morning to make an appointment. 5. I got the audible chime, the airbag light came on and the "trailer break" message came on the info center. But everything goes back to normal.
Bought new with only 48 miles in 2018. Within the first 10,000 miles started getting a Service 4WD message. Dealership could not find an issue and told me it was a miscommunication between the transmission and computer. The message has continued to come on for several years. I have contacted On Star to run a diagnostic on it when it comes on and everything shows to be okay with no codes showing up. Had a severe shudder in the front end at 75,000 miles which went away after servicing the transmission but the 4WD message still comes on consistently.
When towing RV the warning indicator “check trailer wiring” continually pops up and chimes and the trailer breaks continuously malfunction. This causes imminent danger to our family and others on the road as the trailer breaks malfunction and the continual chiming and warning lights take focus off the road.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brakes made grinding noises due to the brake pads rubbing on the rotors. The contact added oil to the brake pads; however, the failure recurred. The contact replaced five hubs, two rotors, four calipers, and two brake lines. The vehicle was then taken to the dealer where it was diagnosed with vacuum pump failure and the vacuum pump was replaced. The failure recurred and the vehicle was taken to Jim Butler Linn Chevrolet Service (317 Main St, Linn, MO 65051) where it was diagnosed that the transmission was faulty, and the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to replace the faulty parts with OEM parts. The failure mileage was approximately 126,000. The consumer had an accident due to brakes locking up and not able to get the transmission fixed.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving from a complete stop, the check engine warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that the transmission was overheating. The dealer also informed the contact that the wiring harness and the transmission fluid temperature sensor needed to be replaced under a Technical Service Bulletin. The vehicle was not repaired; however, the check engine warning light was reset. The contact referenced GM Recall Number: N192291660. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 48,000.
My main concern is my driver side seat belt the cable at the lower left side mounting broke in half while driving…….no accident or sudden stop I thought the belt had come unlatched
While driving the vehicle wont shift properly. As someone with a degree in automotive I checked the vehicle which has code P0741 in the TCM. I contacted GM regarding the problems with my vehicle and they agreed to pay a portion of the costs to repair if I had it diagnosed by a dealership. The dealer diagnosed it between them and GM they replaced the valve body. This did not fix the issue. The dealer found metal shavings in the transmission which it not a good thing. This transmission needs to be replaced. However, getting the dealer or GM to say or do this is not working. I am stuck with a vehicle that isn't functioning properly. I have talked with other dealerships and transmission repair shops which all agree that if metal was found the then the transmission needs replaced.
My truck has 57000miles has electronic steering. The steering will shut down and everything becomes manual. Steering error messages pop on the screen and chimes sound. This mostly happens at low speed, like stopping to back into a parking space. I've taken the truck to the dealership on two occasions, first time they " adjusted the module" for 1 hourly rate. The second time they reset the module and recommended a battery cable replacement. After replacing the battery cables and battery ( at a different repair shop) same problem. Now back to the dealership for a recommended Electronic Comtrol Module (ECM). After researching multiple websites and blogs, this is a known issue, and a dangerous one. Why has this not become a recall issue yet? https://shop.tekmetric.com/inspection/2D5vHKs-uXj8ZivBaJywx2vyFb4Lg9TyK5LgYX56mKE
No trailer hooked up and "Service Trailer Brake System" appears. Will dismiss but the chime continues. Would believe this would cause an accident if equipped with a heavy load requiring trailer brakes. Will not be hauling anything with trailer brakes at this point.
Trailer Brake system message comes on multiple time. Have never pulled a trailer. Also when going 75mph on cruise control the "Stabilitrak" message comes up and kicks off my cruise and completely blanks out my screens. This is extremely bothersome and is DEFINITELY a safety issue with this wiring problem.
Stabilitrac service light comes on and dash lights flicker for a second, radio sound cuts out a second, then power steering is lost until putting in park or restart of vehicle. Just like recalls for other silverado 1500s. Happens intermittently.
Trailer Brake system warning keeps flashing on my display even though I am not towing anything behind my truck. Now I am worried to tow my camper or my boat behind my truck do to this unknown issue, I was told by GM that it may have something to do with a cable assembly harness. I have only owned this truck for 8mos and I dont tow anything on a regular basis. What is going on?? I will get more info when i bring my truck back from GM.
Reporting a common issue in GM vehicles. Trailer Brake Service signal digging on my 2017 Chevy LTZ. CONSTANT DIGGING. Causing distraction while driving, and takes an update to trailer brake modules to fix. This is a common issue, and people need compensated for the money they spent to fix something that is not their fault. This constant service reminder does not go away, and causes a distraction while driving, until the issue is fixed.
(1). Entire Electrical failure. Initial investigation revealed Negative Batter Post and Cable extremely Hot. The Truck was operating perfectly and had just sat overnight. This issue was first detected about 1 month prior, when, after a 3 Hour drive, I got and when I returned, there was "Nothing". Disconnected Battery Cables, touched thwm together fo 30+ seconds and everything worked perfect. (2). The first event, I was in the Middle of the Arizona Desert, almost 90 miles from the nearest population. (3), Unable to Intentionally Reconstruct this problem. There was No Check engine light. HOWEVER - in the first event, the Stabili-Trak Light illuminated and had to pull to the side of the road to apparently let it reset. (4). Took it into the Dealer who simply stated "since there was No Check Engine Light, it would be a waste of money, since I had driven it in". They did not take a formal report. (5). Other than the initial issue with the Stabili-Trak light, prior to the first incident, 2/12 Hours later, there were NO advanced warnings. In the 2nd event, the Truck ran perfectly, parked it overnight and when I went to start it in the morning, NOTHING.
Pressing the brakes can cause the trailer brake system alarm to go off. Sometimes it causes the truck to die while I’m driving. Very dangerous. I have seen numerous posts online of the exact problem.
Brakes not stopping as good and making a noise at slow speed and more while going in reverse. Service brake assist came on today after its been doing this for 6 months
My 2017 Chevrolet Silverado's air bag light has come on. I had the Chevrolet dealers review and diagnosis the issue. I am told that the passenger airbag and sensor need replacing. Cost to repair 2400.00 and dealership (Wilson Chevrolet) doesn't think they can get the parts in to complete repair. I was told my year and make have a recall, but not my model for the same issues. I do not believe that a truck that is just 5 years old should have this type of safety issue and not covered by the manufacturer, Chevrolet. And if there is a recall for the year and make, shouldn't cover all model trucks in that recall?
Trailer brake system is continuing to show a service warning on the dash. Noticed the problem when my battery kept draining over night. Then the service trailer brake system light came on and won’t go away. I don’t have any modifications done to the vehicle and I bought it used almost 6 months ago with 80,000 miles. The service light comes on every time you crank the truck. GM service bulletins are reporting that it is a wiring harness that is defective. This should be addressed as a recall. It is unsafe to pull any type of equipment as well is causing my battery to drain over night to where I’m having to jump the truck off just to crank it
Stabilitrac light and anti-lock brakes lights on.
Brake pressure seems to lose the ability to stop wall at low speeds I have already taken it to the dealer to have a recall done but only a software update was done the problem is still there while braking in low speeds it triggers the ABS and it's hard to break pedal gets really stiff
Torque converter failure, only 33k miles on vehicle. Had a load of dirt in bed of truck, while going home had too pull to side of road. Cause - truck shook violently almost lost control, thought someone hit me at first. While getting started again, noticed transmission was shifting funny but got home and symptoms went away for approx 2 months. April 16 while going for a drive on the highway, truck shifted down gears while cruise was set at 65mph the had trouble getting into gear so I pulled to the side and shut her down after I noticed a engine light come on. Luckily I had a scanner in my vehicle that I carry all the time and the code PO741 CAME UP. TORQUE converter and impellar, sensors,wiring issue. I called dealer immediately to set up apps and they came to same conclusion, TORQUE converter,impellar,trans lines .
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH on the highway, the vehicle inadvertently started to decelerate and the RPM started to fluctuate. Additionally, the contact noticed a buzzing sound coming from underneath the vehicle. The contact stated that the drive(D) light was flashing. The contact pulled over and waited to restart the vehicle. The contact drove to an independent mechanic who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,888.
When driving at low speeds and trying to brake, my vehicle's brake pedal fades and fails to stop properly requiring increased stopping distance. This happens when pulling into parking lots, stopping at a traffic device, or in a drive through. There is a current recall for this exact problem that I am experiencing within my model year, however my VIN number does not have the recall. The campaign numbers for this recall are 19V645 and 20V603. I want me vehicle added to the list so I can have it repaired by the dealer before an accicdent occurs. This event has occurred multiple times in my vehicle over the past 18 months/30,000 miles.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately. The contact used added force to depress the brake pedal to slow and stop the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact associated the failure with Special Coverage Adjustment: N182202780 (Brake Assist Decreased Due to Vacuum Loss). The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
On 9/11/2017 i purchased this 2017 Chevy Silverado 1500 Custom double cab truck. I owned it for over 7 years. (46000 miles) And garage kept since day 1. I noticed a lot of rust on frame and Spair tire a lot . Also the paint on the body is chipping a lot. I did not have any problems with the lifter issue yet. But i feel as soon as it goes out of warranty I will have to deal with rebuilding my engine. GM knows of this problem and not doing anything about it. It would be nice if this engine could be replaced with none of the AFM parts and at no cost to me.
The contact own a 2017 Chevrolet Silverado. The contact noticed that the plastic piece from the rear defroster window was sparking and smoke was coming from rear window. In addition, the plastic was melting. The vehicle was taken to the dealer where it was diagnosed that the rear window defroster assembly needed to be replaced. The vehicle was not repaired, The manufacturer was notified of the failure, The approximate failure mileage was 68,000.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.