NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle intermittently shuddered. No warning lights was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
There is a recall for a brake issue on Chevy Silverados of the same year mine is doing exactly the same as the recall calls for but when I try to get the repair for the recall I’m told my vehicle doesn’t have the recall. The problem almost causes crashes due to the brakes not working when the pedal is pressed.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was shaking and jerking. The contact stated that the vehicle failed to accelerate above 40 MPH. In addition, the contact stated while driving uphill, the failure reoccurred. The contact was almost involved in a crash because the vehicle had failed to accelerate. The contact stated that the vehicle rolled backward. The contact turned the vehicle off and restarted the vehicle and the contact was able to get to the shoulder of the road. The vehicle was taken to the dealer where it was diagnosed with engine and transmission failure. The contact was informed that the engine and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been occurring for over five years. The contact stated that the vehicle had been taken to the dealer several times due to the failure. The contact was informed several times that the failure could not be duplicated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 27,000.
rear back glass) Back glass explosion diving down interstate distraction to say the least.)chevy recalled some but not mine)just happened no inspection)no warnning
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the brake pedal was firm while depressed, and the vehicle failed to respond immediately. The "Service Brake Assist" message was displayed. The contact firmly depressed the brake pedal, and the vehicle was able to stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 139,270.
No check engine light come on until continued driving over 15-20 miles. Transmission slams into second gear when taking off or when stopping it may or may not downshift into first causing safety issues when in traffic. Possible electrical error or clutch inside transmission. On this model it is a sealed transmission so no way of identifying if metal shavings come out with a transmission flush. The issue only happens when vehicle is at temperature, if under and still cool drives perfect but as soon as it hits the temperature of 210 it slams very ugly.
Transmission jerking on downshift between 3/2 and 2/1 gears! I have seen GM has been aware of a recent transmissions issue with 2012-2018 plus 2019-2022 years
6l80 transmission out of no where started kicking in and out of gear while in busy traffic. The motor would rev up and then kick itself back into gear multiple times. This wasn’t stop and go traffic also moments later i was at a light turning left as i did the vehicle start this losing power to the transmission except this time i was in the oncoming traffic’s lane trying to turn. Thankfully the other vehicles stopped although it could have ended much worse.
The transmission has been slipping since the truck was brand new (<100 miles) and has always slipped but recently became worse and slips all of the time. This is a known issue with this transmission and should be included in the recall. The transmission slipped going around a curve and almost lost control of the vehicle.
Bad torque converter cause transmission to totally fail. Had chevy do transmission flush,2 yrs ago. Back in Aug 2024, transmission started to slip,while driving,then totally failed,no forward or reverse gears,nothing, had truck towed into chevy dealer, almost $7000.00 later,transmission had to be replaced.
I own a 2018 Chevrolet Silverado (8‑speed, ~81,000 miles). The engine has been audibly ticking, and the dealership confirmed hearing it during diagnosis. This aligns with known AFM lifter collapse issues in the L86 Gen V V8, a design failure rather than simple wear. I’ve consistently used premium Schaeffer 0W‑20 synthetic oil, changed regularly on schedule. Maintenance logs and receipts are available. So far, the engine hasn’t completely failed, but lifter collapse can spiral into catastrophic camshaft or short‑block damage—with no advance warning and high risk of sudden failure. I haven’t had an accident yet, but the ticking is driving home how precarious this is—one mile closer to a full grenade without warning. I’m reporting this in the hope NHTSA will identify a widespread safety risk in these L86 lifter failures and prompt a formal investigation or recall to prevent sudden engine failure in similar vehicles.
Transmission failed and truck shut down mid road while going uphill. Shifting jumps when gears are switched and power jumps and goes down while stepping on gas pedal. At first it showed a check engine light but because i was traveling i had to skip and tried turning on again. It happened at least 5 times while on the road that day and now shifting is messed up and jumps while stepping on gas. I inspected and took to a mechanic for an inspection and said need a new transmission unless there is a recall because it happens to many 2018 chevy silverados 1500.
Hi i toke in my truck twice because of it was jerking was told it was fine noting was wrong my truck is now doing it so hard it feels like I been hit by another car
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal briefly became stiff, after which the brake pedal depressed all the way to the floorboard. The contact stated that the vehicle was able to stop but required increased effort. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V603000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 161,000.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while her husband was driving at an undisclosed speed, the vehicle was shaking erratically. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 81,000.
Transmission failed at approximately 120,000 miles. All maintenance had been done and 90% of miles on vehicle were highway miles. Appears as though there's a thermostat mounted on the exterior of the transmission that is prone to failing around the 100,000 mile area, and when this part fails, there is no transmission fluid circulating to be cooled, so the transmission gets so hot it fails. There are tons of youtube videos from many GM owners that have had to spend thousands and thousands of dollars to replace the entire transmission, when General Motors knows of the faulty part.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving out of the driveway, the vehicle shuddered prior to stalling. The vehicle was able to be restarted; however, the contact was concerned for his personal safety while driving the vehicle after the failure. The vehicle was towed to a local dealer where it was diagnosed and determined that there was a misfire in cylinder #6, lifters, and guides needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.
While vehicle is in motion the brake system will automatically start to lock up the brakes and then the stabilitrak light will light up on the dash. As well as if cruise control was set to whatever speed the brakes at some point will begin to slowly lock up causing cruise control to disengage and stabilitrak light will turn on. Relating to: NHTSA CAMPAIGN ID: 20V603000 GM's number for this recall is N202300860.
2 separate lifter failure incidents at 61,000 miles. One failure, happened on a busy interstate, while flowing with the speed of traffic. Truck started to misfire, jerk and blow smoke. I had trouble getting to shoulder of highway to get out of the speed of traffic. The issue was a collapsed AFM lifter # 6. All the lifters were replaced on the passenger side on my dime. 450 miles later, I had to limp again to the repair shop that performed the previous repair to find AFM lifter # 4 failed this time. GM has been knowing about these lifter issues for many of years and this is a safety concern while on busy highways.
The engine/ transmission has been rebuilt 3 times now and still having issues. The RPM goes up out of nowhere. Something is wrong with the truck. I have taken it to my mechanic over 10 times in the past year. It is still having transmission issues even after being repaired 3 times by a transmission shop.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle was vibrating abnormally while driving 45 MPH. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the brake pads and rotors needed to be replaced. The mechanic later determined that the torque converter needed to be replaced. The local dealer was contacted, and determined there were no recalls on the VIN related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage for the failure. The failure mileage was approximately 75,000.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, the contact heard an abnormal ticking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the exhaust manifold bolts. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000. The VIN was not available.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while approaching a stop sign, the contact depressed the brake pedal, but the brake pedal failed to function properly. The contact stated that extra effort was needed while depressing the brake pedal. There was no warning light illuminated. The contacted became aware of a failure with the vacuum pump which had caused the failure with the brake pedal. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and instructed the contact to call NHSTA Hotline for assistance. The failure mileage was approximately 57,000.
I've been in and out of dealers over the transmission shifting points and hard down shifts when almost stopped. And the a/c condenser has cracked on the side for no known reason at 75k miles except for the fact of bad manufacturing
frame has rust all over
02/03/2022 had brake shuttering and hard brake coming to stops and “Brake Assist” warning dealership pulled code C025E and replaced brake vacuum sensor. 04/22/2024 same problem arose hard braking shuttering pedal and “Brake Assist” warning. Took truck into dealer code C025E came up and they replaced my brake booster.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 35 MPH, the vehicle went into LIMP Mode and was slow to respond as needed. The contact stated that there was smoke coming from the exhaust. While driving, the rear end locked up. The contact stated that the vehicle was slipping, and the vehicle shut off while driving. The contact stated that several unknown warning lights were illuminated. The contact replaced the spark plugs, coil pack, and spark plug wires with a misfire in cylinder #6. The contact stated that the fluids were replaced at an unknown local dealer prior to the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 55-60 MPH, the vehicle started to overheat. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was taken to an independent mechanic, where it was diagnosed that the water pump had failed, causing the fan belt to be damaged. The mechanic replaced the fan belt and the water pump; however, the mechanic installed an incorrect water pump on the vehicle. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the fan belt and the water pump needed to be replaced; however, the water pump was on a national backorder. The vehicle was not repaired and remained parked at the residence for 3 months. The manufacturer was notified of the failure and confirmed that the part was on a national backorder. The manufacturer declined to repurchase the vehicle. The failure mileage was approximately 119,000.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and while attempting to accelerate, the vehicle hesitated. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to an authorized dealer to have the vehicle diagnosed. The vehicle was taken to a dealer where the contact was informed that no assistance would be provided and referred the contact to the NHTSA Hotline. The approximate failure mileage was approximately 128,000.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact attempted to depress the brake pedal; however, the brakes failed to engage as needed. The contact stated that the more consistently the brake pedal was depressed, the more the brakes failed to function as needed. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the brake vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
The trailer brake signal will alert an unnecessary amount of times randomly.
Transmission down shift really rough and the went out, Replaced with a new one from dealership and it does the exactly the same thing $7000
I’ve had to have the transmission replaced before hitting 123k miles There is a constant shake, tremble in the car that dealer mechanics cannot figure out and they relate the issue to the transmission Electrical dashboard and ac lightning fixture burnt out
So the recalls were done on my vehicle in September 2023 , I purchased the vehicle in August and after the recalls were performed the truck would seem different but I thought it was just me, we'll I had an alignment done because it was driving crazy , this wasn't done at the chevrolet dealership, so recently we've experience some braking issues and pulling off to the side well I took it to the ryan chevrolet on a thursday and the mechanic kept the truck until Monday so he can diagnose the issue. We'll then he says nothing wrong but recommended I pay for an alignment because ones never been done the original pins were still attached. I declined because I knew better and so he charged me 80. 00 times 2 because I iefused, he was diagnosing the 2 different things I told him we were experiencing. These are the things that can occur if If the recalls arent taken care of, but he didn't care about my concerns, nor did he want to listen , o me I went to big o and I asked about the alignment and they showed me mt truck is perfect in alignment. The brake issues and the going off to the side are getting worse.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced several safety related failures which included unintended acceleration. The contact indicated that the transmission needed to be replaced on multiple occasions due to the failure. The braking system had malfunctioned and caused the brake pedal to become difficult to depress. The brake master cylinder was replaced, and the vehicle was repaired. Additionally, while driving at an undisclosed speed, the power steering failed causing the steering wheel to become difficult to turn in either direction. The steering rack was replaced, and the vehicle was repaired. The contact also stated that there was a loud clanking sound underneath the vehicle while driving over a bump in the road. The motor mount was replaced, and the vehicle was repaired. The manufacturer was not yet notified of the failure. The failure mileage was 52,000.
Vehicle shuts off while driving in traffic at low and high speeds stabilitrak service light comes on and the vehicle dash goes dark Radio and temp control panel go dark/ black
2018 Chevrolet Silverado 2020 was under warranty (22,000 miles)….felt a little vibration in my steering wheel and suspected a transmission problem and called the dealer’s service department. I told them what I felt and they said…yes you have a transmission problem (that Chevrolet knows about) bring it in and we will fix it. The fix was…change transmission fluid to synthetic. Now I was not comfortable with the repair but what can I do. I also know changing to the synthetic fluid can handle higher temperatures and will not breakdown as quickly. So my point is Chevrolet knows and knew about the problem and did not even think about a recall due to the expense it would cost them. Chevrolet expects me to absorb the cost of a manufacture problem. Last year was the start of my families transmission problems. It started May of 2023 with my 2014 Silverado’s transmission (175,000 miles) and ended up getting it overhauled. The truck was not abused. November my 1st grandson’s 2018 Silverado’s transmission failed, December 2nd grandson’s 2015 Serria’s transmission failed. I also recently (3 days ago) found out my friend’s 2018 Silverado went failed last year. All within a 6 month’s period. Now I have lost my 2018 Silverado transmission (mentioned above) with 88,000 miles. This is just my family…I really can’t imagine what is going on country wide. All of the above events has prompted me to look into this problem. Every transmission shop and dealer is telling me Chevrolet knows and knew about the problem…I can go on. I am very concerned and will not stop at getting resolve with GM/Chevrolet taking ownership of the transmission problem. Sure I want help...but I also want to help others with the same problem.
Rear sliding window with defrost started sizzling sound than emit a bunch of smoke into the cab. Shut off rear defrost, preventing a fire. The window than shattered. There is a recall in Canada for this very issue. We live only a hour south of the Canadian border. GM says Canada get colder so that’s why the issue is up there.
Rear window defrogger overheated and caused the back electric sliding window to shatter and when door was closed the window blew out!
Doing 65mph on interstate on cruise control, the transmission went into 'false neutral' and engine revs went sky high. Truck slowed quickly, almost got rear ended. After that, the transmission did engage and I barely made it home. Very dangerous! Transmisison had to be rebuilt. Only 126,000 miles on a 2018 truck.
Vehicle wouldn't accelerate while in moving traffic. Rpm gauge would move but speed gauge would not and vehicle would not accelerate past 30-35. When I pulled over and put my vehicle in park then attempted to put in drive, it would not move. Transmission light turned on. Had it towed to a mechanic who after diagnostics, states it's definitely the transmission/torque converter.
Vacuum Pump is leaking oil and internal components are rattling indicating imminent failure and that is a safety hazard for the vehicle and passengers. Oil is being slung all over the front of the engine and multiple belts creating additional operating hazards for the vehicle and passengers. There was a recall concerning reprogramming software to reroute air pressure to the brake system and prevent total failures. Also, technical service bulletin addresses related issues to vacuum pump failures and other affected system components. My vehicle is available, no one has looked at it, we are in danger every time we ride in this condition, no indication of failure other than those already stated. My truck is going on 6 years old and 118K miles. Hardly the time for a brake system failure for a normal use vehicle. This is a safety hazard that GM has created by utilizing faulty components and should be treated as such with all vehicles affected recalled for replacement before vehicles and passengers are seriously injured.
Transmission issue!! Jerks on downshift as well rpm ramp up after shift of gear in 2nd to 1st gears
Last night the truck wouldn’t turn on. The battery had died 4 days after the car was serviced at a local Chevy dealership. I turned the truck on this morning, with what seemed like it didn’t want to turn on and now I’m getting an alert “trailer brake system” i will be contacting the dealership once it’s open
While driving my 2018 Silverado, the 5.4L, 327c.i. engine began idling very rough, shaking and periodically stalling. The check engine light began blinking and it threw codes PO308 & PO301. After compression test & new plugs/wires, it was found that the injectors had open circuits on injector #'s 1 & 8. The only way to replace the injector is through the bank. In this case both banks 1 & 2 were affected. Cylinder #1 is through bank #1 & cylinder #8 is through bank # 2. After removing the intake manifolds and injectors, it was found that the injectors were not providing fuel to the engine causing a misfire on 2 random cylinders #1 & #8. Called the dealer to order parts and discovered they have already been superseded. Original part# is 12698484 and it has been superseded by part# 12710481. Then injectors were replaced & new intake manifold gasket installed w/ proper torque. After repair completed and engine tested, the problem was resolved. Repair shop's invoice will be attached for reference.
My truck has been into the dealership repeatedly from Aug 2024 to where it sits now to this day because of the engine and the electronic fuel management system. This fuel management system has destroyed my engine by allowing excessive oil consumption to which it turns the oil black. The engine goes from v8 to 4 cylinder to save on fuel which makes the engine work harder. It causes the rocker arms and pistons to work harder which makes them fail. These problems have occurred with my truck and now the dealership wants 20,000 to replace the engine when they worked on it continuously even after my warranty period had expired. Keep in mind that they were still fixing these problems when my warranty hadn't expired yet they fail to fix it properly. I make payments on a truck that I hardly ever get to drive. I have service invoices to back up my claims. There are numerous others that are dealing with this problem and it's all over the internet so i am not the only person
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at 60 MPH, the passenger’s side front brake caliper detached. No warning lights were illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the caliper was missing and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage 67,500.
Upper control arm weld broke around the top of the ball joint, a couple of months later other passenger side did the Exact same thing.
The high pressure fuel pump has failed at only 60,000 miles. My Safety along with the safety of others has been put at risk from major loss of power... not safely stopping the vehicle due to fuel pressure malfunction. Certified Chevy Dealer diagnosed high pressure fuel pump Come to find out from the dealer... a warning sign was the electric start button not working. Engine light did NOT come on till after the truck had major power loss/ misfire/ stall.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at unknown speeds for an extended period, the transmission temperature, traction control, and the check engine warning lights illuminated. The contact was able to continue driving. The contact stated that when the failure occurred on several occasions, he came to a stop to allow the vehicle to cool off. The contact stated that on other occasions, the vehicle would begin to jerk upon releasing the accelerator pedal quickly. The contact also stated that it was difficult to shift into gear when the failure occurred. The contact took the vehicle to an independent mechanic, where it was diagnosed with an unknown failure. The contact stated that the transmission was replaced. The manufacturer was not notified. The failure mileage was approximately 130,000.