2018 Chevrolet Silverado Complaint Log

1. The components that failed were the transmission because the vehicle was driving and continued to slow down until it came to a complete stop gradually, and had to be pushed home. And also, there was an issue with the doors unlocking on their own and all windows rolling down by themselves. 2. The safety risk was the issues that happened without any knowledge of any issues at all with the vehicle. And the vehicle could have stopped on the highway, and another vehicle could have run into it, and it could have been a very bad incident. And with the doors unlocking and the windows rolling on their own could be exposed to unsafe environments and possibly theft of the vehicle or harm to the occupants. 3. Had a scan done, which showed the issues that were going on with the vehicle 4. I haven't had a chance to have it taken to the manufacturer because it broke down, and I was waiting for some help to get these issues repaired from the manufacturer. And needed from ACC. 5. There wasn't no indicators or lights on when this happened? I was told by a coworker about the windows being down, and with further investigations, I found the doors were unlocked as well, which was done automatically without my control.

To Whom It May Concern, Below is my support statement regarding recurring safety and reliability issues observed in the vehicle over an extended period: 1. Sensor Malfunction and Resulting Damage The front and rear proximity sensors exhibit repeated failures. During reversing, the system issues false warnings when no obstruction is present. Conversely, while driving forward, the system fails to provide warnings when approaching walls, sidewalks, or other fixed objects. These failures have directly contributed to multiple instances of exterior damage, including impact with hard surfaces, as well as damage to tires and rims. 2. Warning System Deficiencies The engine warning system has proven unreliable. Significant oil leaks occurred without any corresponding check engine notification. On separate occasions, the check engine light illuminated briefly before extinguishing without resolution. 3. Diagnostic Inconsistencies Independent diagnostic inspections identified multiple ECM fault codes. However, upon subsequent service visits, these codes were cleared or dismissed without adequate explanation, creating uncertainty regarding the vehicle’s underlying condition. 4. Excessive Repair History Despite Limited Use Over the past several years, the vehicle has required multiple costly repairs despite being operated only for routine transportation. It has not been utilized in off-road conditions or to its full 4x4 capacity, yet has demonstrated significant and repeated mechanical deficiencies. The issues experienced indicate systemic failures in critical safety systems, monitoring functions, and diagnostic reliability. These unresolved defects have resulted in repeated safety risks, physical damage, and disproportionate maintenance requirements

Number one electrical system left side wire harness manufacturer installed in properly, not watertight and ran through a pinch point causing wires to break. Safety was put at risk due to power failure from fuel pump and brake lights failing which could’ve caused a potential accident. Been confirmed by an independent service center. Reached out to the manufacturer. They said there was no recalls. It was very unhelpful. On the failure happened a light did come on. Number two media end navigation system this is a safety risk because at certain times it will switch between screens at will by itself. They will also put calls on hold, causing you to instinctively reach for your phone and taking your attention from driving as well as switch off of navigation moving your attention from driving, this is a clear definition of distraction and not serving the purpose it was created for which is also been confirmed by an independent shop. I reached out to GM. They said there was no recalls. And there is no service light. P.s.I just found out that I could make a complaint here so I do not have any of my old documentation. I just went to the dealership this morning to try and get some help and I had no luck. They would not be helpful at all. They just want to sign me up for a service meeting and charge me another $500 to look at it only to tell me they can’t order me a wearing harness again.

Doors automatically lock with the keys in the ignition and running locking in anyone who is still in vehicle who cannot open to door physically. It will also prevent you from entering the vehicle without a second set of keys or other methods of unlocking the door (onstar, locksmith). This could put occupants in danger and exposed to the elements unexpectedly and also place inside children in danger. Diagnosis - Keyfob - If battery in keyfob is low, the programming of the vehicle is set to automatically lock even if vehicle is in the ignition and running. when unlocking vehicle with the defective fob, vehicle will unlock, then immediately lock preventing entry. Remedy - Replace battery in key fob and truck works as normal.

TRANSMISSION STARTED SHIFTING WEARD CONTACTED DEALERSHIP. THEY STATE THIS UNIT IS NOT UNDER RECALL BUT IT IS AN 6L80 AND IT IS ALL OVER YOU TUBE AND THE INTERNET ABOUT FAILURES THAT START WITH THE PM VALVE AND/OR THE TORQUE CONVERTER HOUSING THAT IS STAMPED BUT MOUNTING BRACKETS ARE WELDED TO IT CAUSING HARDED STEEL TO MEET STAMPED STEEL CAUSING FRICTION AND WEAR THAT POLUTES THE REMAINDER OF THE TRANSMISSION AND CAUSES FAILURE BEFORE 100000 MILES; USUALLY JUST AFTER 50000ISH. WHEN TRANSMISSION FAILS IT CAN CAUSE LOSS OF PROPULSION OR COLLION.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, there was an abnormal shuddering sound coming from the engine compartment. The contact stated that the stabili-trak warning light was illuminated. Additionally, on one occasion when the vehicle was started and shifted into drive(D), the vehicle failed to accelerate. The vehicle was taken to a dealer but was not yet diagnosed. The manufacturer was not notified of the failure. The failure mileage was 106,000.

Sometimes when traveling higher speeds (55-70)and braking going downhill, a hard brake will come out of nowhere. Not enough lock up the brakes or anything but enough to scare the crap out of you!!! If it would happen to a elderly person or a less experienced driver, they could probably lose control or wrack. With the power train...sometimes when accelerating(from a stop or low speed)it seems as though it gets stuck in gear or skips a gear. You won't have any power then bam... almost cerps the back tires

The airbag module is not connecting to the rest of the modules. There is a recall on this module in other VINs but not mine.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost electrical power before returning to normal functionality. The contact stated that during the brief failure, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the contact approached the vehicle and observed that the passenger’s and driver’s side roof rail air bags had independently deployed. The contact stated that there were no passengers in the rear seats during the failure. The contact had the vehicle towed to a local auto body shop; however, the vehicle was not diagnosed or repaired. The contact stated that the Insurance provider declined to cover the repairs. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and offered to buy the vehicle back. The contact researched online and related the failure to NHTSA Campaign Number: 24V756000 (Air Bags); however, the VIN was not inclued. The failure mileage was approximately 65,000.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who observed damages to the main wiring harness, due to a failure with the over molding protective shell. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 130,000.

Passenger side Upper control arm broke in two about to re-enter I75. Had been on I 75 and was going back on it when handling went wonky on Service road. You can see from the rust in the break this stamped part was cracked a while. Vehicle has not hit or run over anything since I have owned it. Had I been on I75 at highway speed it would have been deadly.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the vehicle lost motive power and the lifters collapsed. The contact was able to pull over safely. The contact stated that the engine and ABS warning lights were illuminated. The vehicle was towed to the residence. The contact called the local dealer, who informed them about the diagnosis and the cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

I well maintained my 2018 Chevrolet Silverado, and now the motoer is failing, loss of power and just started smoking from exhaust, my mechanic said that the motor is in the process of blowing up. I made every oil change, and maintained the vehicle because I wanted it to last and be the last vehicle I had to purchase. It failing almost caused a bad accident on the interstate, but luckily I was able to avoid an incident and get to safety.

On 4/18/25 I was driving to work and was about 2 miles from work when I started to get all kinds of faults displaying on my screen. The engine started to run rough; it sounded like it was not running on all cylinders. After work I drove it straight to the maintenance shop I have been using. They informed me that a lifter failed and went into the cam shaft and created all kinds of metal. I was informed that this was the second Chevrolet Silverado they have had this problem and replaced the engine.

I purchased a used 2018 Chevrolet Silverado High Country (VIN: [XXX] ) on [XXX], with 24,375 miles. On the day of pickup, the truck felt like it was driving over rumble strips. Dimmitt Chevrolet flushed the transmission and used the updated Mobil 1 HP LV fluid. This worked temporarily, but the shudder returned. CarMax then sent the truck to Burke’s Transmission in Sarasota, where they replaced the torque converter. However, the shop declined to rebuild the transmission, citing its complexity. I later brought the truck to Cox Chevrolet in Bradenton. Despite clearly describing the shudder, harsh shifting, and driveline clunk, they told me the behavior was “normal” and refused to investigate further, stating, “We’ll look into it once the unit fails completely.” The symptoms have worsened. Harsh 1–2, 2–3, and 3–4 shifts are back. Shifting into Drive causes a loud clunk and forward lurch. Cold starts cause bucking and sudden stopping. I’ve replaced the tires, Bilstein 5100 rear shocks, and front suspension parts, but the problem persists. I signed on to a class action lawsuit against GM over the 8L90 transmission, but my claim was denied. This issue is well-documented and matches reports from many other owners. It affects drivability, safety, and long-term reliability. GM and its dealers have failed to properly address this known transmission defect. I urge NHTSA to investigate further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Multiple Ttansmission failure, Torque Converter failure which leads to a completely destroyed transmission, vacuum pump to transmission fails which then completely destroys the transmission, transmission cooler failure which destroys said transmission. Due to parts availability, GM continues to replace with reman transmission which continues to fail. 6L80E transmission. Engine catastrophic failure due to stuck lifter, recommended oil weight starved viscosity and causes lifters to become lodged and rockers, valves and other internal parts to fail catastrophically.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that occasionally, while driving at various speeds, the vehicle suddenly lost automotive power while driving over a ditch or speed bump. Several unknown warning lights were occasionally illuminated. Upon further inspection, the contact noticed that the negative and positive battery wiring cables were abnormally hot. The contact restarted the vehicle, and the vehicle was taken to a local dealer. The contact was informed that the fuse box, battery cables, and ground wiring needed to be replaced. The vehicle was not repaired due to the cost. In addition, the contact stated that the vehicle occasionally failed to start with the ignition key; however, the contact was able to use a screwdriver to start the vehicle, and the starter was replaced by the same local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the transmission became stuck in second gear. The contact pulled over the right side of the road and turned off the vehicle for two minutes. The vehicle was then restarted and there was an abnormal banging sound coming from the gear shifter. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The Insurance Company had not yet been contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 141,000.

Hard shift when transmission is shifting around 70 mph and also transmission temperature keeps rising above 230 degrees. Shuddering when shifting after city driving.

Lifter problem misfire

transmission temprature excessively high, there is a TSB#21-NA-199 Document[XXX] on Thermo bypass vlave on 2018 trucks 6 speed transmissions. 200 degree transmission temp is too high. Service advisor originally said thats normal, after high temp issue a 5th time. I referenced the TSB #21-NA-199 to the dealership service advisor, Advisor said bring it in. Dealer replaced the original Thermo 198 degree transmission bypass valve with Gm's recommended 158 degree trans bypass vlave. Delaer proceeded to charged me $200 diagnostic fee and $167 for part and $258 for labor Total cost was $658 from Holz Morots Hales Corners Wisconsin. My truck was purchased in 2020 and I recieved the full 6 year warranty vehicle currently has 57,000 miles. Im within 60,000 drive train warranty. Dealer claims TSB is not part of the drive train warranty therefor not covered. How's that possible, a drive train is damaged by excessive heat and the thermo bypass valve of 198, creates excessive heat in the transmission destroying countless chevrolet transmissions. My position is: if the Thermo Bypass transmission vlave is not part of the drive train, then what is it doing in my transmission which moves the vehicle? I want to file a complaint, I want Chevrolet to stand behind the product they built and sold . Dodging responsibility on technicality is how Chevrolet will lose buyers. I'm very unhappy with the way I was treated with zero responsibility for the GM product. The dealership would not provide any type of discount .. too add insult to injury the dealer charged me a diagnostic fee after lengthy conversation on the problem which is absurd and offensive to any consumer. I paid and I said to myself, Chevrolet just lost a great customer because of a lousy policy claiming the thermo by pass valve is not part of the drive train ... Bleed the consumer for a repair on the failures created by the manufacturer. Its under warranty on top of it all.. Best Regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Truck suddenly started slowing down and smoke came from the tailpipe. No warning issued before the failure. Transmission replaced in January of this year also.

Transmission locked up. Vehicle has low miles.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with coolant intrusion into cylinder #7, causing engine failure. The contact stated that metal shavings were found mixed in with the engine oil. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

We just purchased the truck from a Chevrolet dealership 6 days prior took it on a trip to Missouri. Truck transmission shuddered then downshifted nearly causing a rear end accident behind us. Luckily the driver was attentive and did not hit us

My transmission had a history of failing trans symptoms, all documented at the dealer from 10,000 miles until it ultimately failed at 127,000 miles. Those symptoms where a down-shift thud, confusion to what gear it should be in, shuddering, shaking and fluid temp running hot without towing a load. Was told by the dealer this was all normal, that the transmission was "still learning". Eventually the trans failed and was towed to the dealer. Dealer said that pieces of the torque converter were found in the fluid and building up in the filter, ultimately clogging it. I had all my recommended maintenance done at the dealer over the life of the truck. Once the trans failed I had an independent service center rebuild the trans, not wanting the same remanufactured trans that failed put back into my truck without any improvements made. No warning lights ever came on.

on or about [XXX] while driving through Olathe Kansas, the torque converter and subsequently the transmission on my 2018 Chevy Silverado 1500 failed while driving in heavy traffic. While navigating to a safe place outside the high-speed traffic corridor, the truck would run at approximately 3000 RPM at a speed of 40MPH. By sheer luck, we were not involved in a traffic accident. Replacement cost of the transmission unit was $7907.88 and $800 for a rental truck while the dealer replaced the transmission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Had to replace rear end now transmission is starting to act up like might be going out (the truck started by like having a shake as you drive ot not for long period just every so often to when i gave ot rhe gas the really loud whinning noise let off gas it stopped )looked up to see if any others and many others with the same model as mine is having same trouble as I am and have not seen any recalls,but many people have been having same issues .

Transmission slipping and shuddering when fluid warms up. Dealership diagnosed torque converter/transmission failure. Stated it may cause transmission lockup while driving

2018 6.2l engine dropped 3 lifters at just a little over 70k miles. Vehicle is my wife’s and almost caused her and my child to have an accident while traveling on highway at posted speed. Vehicle lost power that resulted from premature engine failure resulting in vehicle losing power to the brakes and steering while in heavy traffic. This directly affected my wife and immediately caused her to have a panic attack. Vehicle has always been maintained to the highest levels. This issue affects a substantial amount of these motors around the same mileage. Very bad and unsafe AFM design that is common among vehicles with this engine. Transmission is also experiencing studdering/vibration issues. Right now we have paid out over 5k for engine repairs. Transmission needs repaired and presents a constant safety risk to our family as well as others. GM needs to stand by their products as we consumers put our trust in these vehicles to be safe and to last more than a few miles. My wife and I both have to work and unfortunately we don’t have the extra funds to purchase another vehicle or to keep shelling money out to fix a basically new vehicle that we have babied. Please help us hold companies accountable for their failure to stand behind their products. Thank you for your time.

Radiator replacement Thermostat replacement BG Coolant Exchange Mileage: 57,000 2018 -Silverado-1500

Engine all of a sudden had no power or acceleration. Started shaking and thumping extremely loud.

Unknown

Transmission jerks with hard shift and rough idle

Transmission Failure & Torque Converter Clutch Failure, Less than 90,000 miles on vehicle. This is a known issue with this year and model truck that GM is aware of. It has been inspected by the certified dealer and they are aware that this is a known issue. I don’t tow with my truck or do anything but drive it regularly. I was Quoted $8,900 with a $2,000 Core reimbursement.

An independent service center confirmed that the water pump failed and fell apart. This water pump is a 4-groove pulley (part number 12685259) specific to my vehicle. Most other Silverados have a 6-groove pulley system. This 4-groove pulley water pump is unavailable from the dealer or any of the part stores, as they are on back order with no resolution or availability date. GM has notified some parts stores that this part has been discontinued and is no longer available. This truck is less than 10 years old. There are no other parts, either aftermarket or otherwise, to replace my water pump. The water pump is a vital engine component needed to prevent significant engine damage, and without it, the truck can not run independently without overheating. It is essentially the heart of the automotive cooling system, because the truck water pump function is to continuously circulate the engine coolant from the radiator to the engine and back to the radiator. I have had my truck in an independent service center since January 2025, waiting for this part, which is unavailable. I do have the original part at the shop available for inspection. There were no warning lamps, messages, or other symptoms of the problem before the failure; it just started making a clanking sound, and I immediately took it to a shop, and have been out of a vehicle for 5 months.

Have had 3 rear door actuator locks fail. Refer to complaint 11538814. Will be able to upload files at request.

Tailgate came open while driving and I lost items in the truck bed. This is the second incident. I had double checked to ensure it was latched before driving.

Purchased this vehicle from a used car dealership 2 months ago. Now the transmission seems to be going out with 132,000 miles on it and funny noise from the transfer case. I have researched and found numerous complaints about the drive train on this vehicle and as a disabled veteran I don't have the funds to have it fixed. How can I get a recall in place for this issue?

There was fuel in the engine oil. Had to replace all of the injectors and the high pressure fuel pump. The shop I had it done at said this is known issue on these trucks - why isnt something being done?

10 miles from home on [XXX] after Thanksgiving with my children sleeping at [XXX] in snowy cold weather, my engine began to fail. Power was limited on hills and the check engine light would come on and go back off when on flat or downhill. The next morning I took my truck to the dealer that I purchased it from where I was told the lifters had failed and I need a new engine. 1000 miles after I replaced my engine my transmission failed completely requiring a transmission replacement. Immediately upon picking up the vehicle and going down a long hill in the area, engine breaking turned on as expected but as the truck tried to slow itself, after 2 or 3 downshifts, the transmission began making a loud grinding sound and while still going close to 50 MPH, the speedometer showed 10-15 MPH and the tach dropped to idle. The transmission was decoupled from the motor. When gas was reapplied it seemed to make the connection again and resume normal driving. I called the dealership whose techs did not believe me and told me that I could 'turn off' the engine breaking feature. The situation continued to worsen each drive and it would do it more often. This was unacceptable and they finally had a tech ride with me to experience it and immediately agreed there was an issue and reordered another transmission. The third transmission did not fix the issue and was experienced immediately. They are now guessing how to fix the issue telling me I have to replace the transfer case out of my pocket with no diagnosis, not sure what is causing it and have not fixed the problem. Videos would not fit in upload due to size. Videos show speedometer failure. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Entire system (everything) shut down without warning, sometimes kick back on, and other times not at all. Extremely dangerous as it will occur no matter traveling on highway or turning a corner in a parking lot. There are discussion boards in which many people have experienced this problem and clearly it is because of "Bad Battery Cables" and common within the 2014-2018 models. My truck is currently in a dealership garage to have the cables replaced and I have to have a rental car while the cables are on backorder for 5 to 10 days (maybe longer). How is this not a "recall" when so common and so dangerous? Dealership could see in a diagnosis that power had been lost and communication lost, over and over and over. There has never been a dash warning light come on at all.

Tailgate came open while driving and I lost items in the truck bed.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the engine and transmission were recently replaced, and the vehicle was released by the dealer and the failure occurred three days later. Additionally, the contact stated that the dealer installed a rebuilt transmission and engine, with a warranty up to 100,000 miles. The manufacturer was made aware of the failure and a case was filed. The contact stated that the repair was declined coverage under warranty. The failure mileage was approximately 41,000.

My truck has had transmission issues since we purchased it. At 79,000 miles the factory transmission finally went out and needed replaced. The truck currently has 81,000 miles on it and is already having transmission problems with the rebuilt parts. Background: the truck began having hard downshifts since purchase. Over the course of our ownership, we noticed it started struggling with shifting from 2nd gear to 3rd and 3rd gear to 4th. Constant "clunking" and shuttering when trying to shift. Approximately November of 2024 the truck suffered from the known GM transmission failures. It was almost "skipping" upon acceleration and had a very hard time with cycling between gears. The transmission began making a sound comparable to a normal operating diesel truck (almost sounded like the turbo engines upon acceleration). The truck was sent to the dealership and the transmission was replaced. However, since this replacement we are now experiencing similar symptoms to the previous transmission. There is a very hard downshift, there is clunking sound when the truck is trying to go from 3rd to 4th, and the truck has a noticeable gear burning smell when driven long distances.

Transmission vibrates when it approaches 35 mph and 65 mph. The vibration feels like rumble strips and last for 3 seconds

Two broken exhaust manifold bolts

The truck started shuttering one day it was like I was driving on the drunk bumps but I wasn't. Also it will drop gears when it shouldn't and at times it will kinda jump like it's losing power and don't want to go. I have taken it to my step dad who has been a transmission mechanic all his life and he said the transmission needs to be rebuilt but even rebuilding it won't solve the problem because it is a flaw in the way it was made so rebuilding it they use the same parts and everything so it will eventually do the same thing again it's all just a matter of when. He also had me go to another really good transmission guy and he said that we could replace the torch converter but still may need a rebuild l. I don't know if any that has to do with my passenger tire wear or my wheel bearing coming loose while driving only one bolt was holding it on when my husband checked it. The wheel bearing coming loose is pretty big safety problem. As for the transmission my step dad works at a transmission shop and he said they get probably 3 to 5 trucks a week having the same problem mine is having and I know they have been recalls on other trucks that have the same problem as mine just my one wasn't in the batch they recalled .

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 35 MPH, the transmission failed to operate as designed and the vehicle started losing motive power. The contact stated that the vehicle returned to normal functionality afterwards. No warning lights were illuminated prior to the failure; however, the check engine warning light illuminated after the failure and remained illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The failure persisted and the vehicle remained at the residence unrepaired. The manufacturer was notified of the failure. The failure mileage was unknown.