2018 Chevrolet Silverado Complaint Log

The frame of my 2018 Chevrolet Silverado 1500 has rusted through to the point of failing Maine state safety inspection at only 41,000 miles. A licensed Maine inspection station identified structural frame corrosion and determined the vehicle is unsafe to operate. A Chevrolet dealer confirmed the frame rust and stated the truck must have rusted sections cut out and welded to be made roadworthy. The vehicle is available for inspection upon request. Safety risk: A rusted-through frame on a pickup truck is a serious structural defect. Frame failure while driving could cause loss of vehicle control, separation of suspension or drivetrain components, or catastrophic structural collapse, particularly at highway speeds or under load. The vehicle is currently unregisterable in Maine due to this safety failure. The failure has been confirmed by both an independent licensed inspection station and by a Chevrolet dealership service department. This failure is consistent with a known manufacturing defect documented in GM Technical Service Bulletin 19-NA-255, which acknowledges that the wax coating applied to the frames of 2011–2024 Silverado and Sierra trucks was improperly applied by a third-party frame supplier, causing the coating to peel and exposing bare steel to premature corrosion. GM has issued this TSB but has not issued a recall, and Chevrolet dealers are not consistently performing the repair. I contacted GM Customer Assistance to request goodwill repair and was refused; the representative also declined to open a case. There were no warning lamps or dashboard messages prior to discovery, as frame corrosion is not monitored by vehicle systems. The defect was identified visually during state safety inspection. I am requesting that NHTSA investigate this defect pattern and consider a recall, as was ultimately ordered for the similar frame corrosion defect on Toyota Tacoma trucks.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The contact called an independent mechanic to inspect the vehicle. The independent mechanic discovered that the camshaft and lifters were inoperable. The mechanic stated that the issue would worsen if the vehicle were continually driven. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The vehicle was not repaired. The failure mileage was 147,000.

I was driving on highway 20 in Cartersville ga at speeds around 55-60 mph with both of my kids the vehicle. All of a sudden my rpm’s shot up to over 5000 while losing acceleration control of the vehicle. I attempted to slow down and pull over on the side of the road to get out of traffic and was unable to get the vehicle to move forward or backwards at all. The rpm’s continued to rev out of control unless I was park. I had to shut the vehicle off for a few minutes, erase codes and attempt to move it again. I got it to move another few feet to just clear the roadway. I had to leave the vehicle on the side of the road and get both my kids out on the highway and wait for someone to come pick us up. The truck is now in the shop and I’m told that the torque converter shred to pieces and the my transmission was shot. This was a $7000 fix and the vehicle hasn’t even hit 100,000 miles yet. I also did the recommended service at 80,000 miles following the Chevy guidelines for my truck.

Failed/collapsed lifters associated with known Active Fuel Management (AFM) issues. These issues are documented in Technical Service Bulletins and I believe there are Special Campaigns for 2014-2018 L83 engine, but my VIN does not have a Special Campaign attached to it for some reason. I believe there are also class action lawsuits associated with these known issues, but a recall has not been issued.

Parking brake pad failure has occurred twice. Last month at 31,668 mi, truck was taken in for servicing a warning light due to TPM failure (all replaced), and I asked for parking brake inspection because I was pushing pedal to the floor in order to engage. Mechanic said "Left rear prkg brake shoe has section missing." He had never seen that before and I exclaimed that it happened first in Apr 2021 at 18,770 mi. I am not sure which side it was since it was not written on the service invoice, but I suspect the right side because during a Nov 2021 oil change the invoice included "adjusted rear rh parking brake." OEM replacement pads were installed both times. I have the latest failed pad which shows about 2 in of material missing from the shoe substrate, not the 2021. Kearny Mesa Chevy repaired this in 2021; Walt's Danville Service in 2026. No safety issue, but could have been a problem in event of brake failure an need to stop vehicle by applying parking brake that would not hold. I asked KMChevy if this should be a warranty repair or a recall issue and they refused to consider in 2021. It cannot be coincidence that this happened to Chevy OEM equipment, I suspect to both sides. I paid ~$500 each time and feel that Chevy corporate should compensate me.

We purchased a 2018 Fully Loaded Chevy Silverado LTZ/Z71 (60,000) in 2019, with the idea it would last. After being super meticulous with maintenance and keeping this vehicle in top condition, we just passed the 110,000 mile mark. I have receipts of all the work/maintenance completed on this vehicle. I began to hear a ticking noise in the engine block, and the check engine light came on, so I pulled the codes and went to a local transmission/engine mechanic to find that I have a bent push rod (manufacture failure) due a failed lifter/AFM system. I opted not to take it directly to the dealer as they charge 179 base rate for diagnosis which could increase depending on the diagnosis needed. After numerous calls, I found this is a very common (7,500-11,000) issue with '18-'21 models. Explored my options only to find the 2021- 2026 engines are worse with issues involving crankshaft, engine seizures and an active lawsuit with the new 6.2L V8 engines. (Silverado, GMC Sierra, Tahoe, Suburban, Yukons) I was then pointed in the direction of speaking to the GM Manufacture directly, again. I had contacted them numerous times and was told the damages, even though are not preventable and are directly due to a manufacture error. I was told I must take my vehicle to a licensed service dealer to be diagnosed. I informed them, that I was already told my vehicle would not be covered so I did not feel the need to endure additional cost only to be told the cost would again, not be covered. I'm not seeking full payment; I even mentioned Goodwill assistance of which they denied; however, I'm without a vehicle and have received very little to no communication in resolving this issue, which is an issue I'm finding is happening to many others alike and General Motors Corp, is not taking any responsibility or accountability in this matter.

Transmission skips 1st gear and jumps and shakes vibrates. The transmission has to have a total rebuild

ABS warning light came on and brakes starting acting strange. The brake pedal was soft and was hard to depress. I took it to dealer and they checked codes and comfirmed the vehicle has serval codes. They cleared all codes and started the engine. Immediately the ABS warning came on. I am very concenedn about family, I just purchased the truck on Jan 21, 2026. Please help!!

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 MPH, the low oil warning light illuminated. The vehicle was taken to Pepboys, and the contact was informed that the engine was a quart and a half low on engine oil. The mechanic determined that a gasket was deteriorating, and the seal had fractured, causing the oil leak. The vehicle was taken to the dealer, and the contact was informed that the engine and transmission needed to be removed to replace the gasket. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the repair was not covered under warranty. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.

While pulling a 14' enclosed trailer when i left off the gas pedal there was a sudden low growl/vibration coming from the bed area of the truck. I was slowing down for a red light and it started at around 20mph. I pulled off slowly when the light turned green and was listening with my head out the window but everything seemed normal, about 2 miles down the road from the initial vibration/growl incident and running about 40mph the rear differential completely locked up causing the drive shaft to snap off the pinion yoke and left me sideways in the middle of both lanes with an enclosed trailer and alot of ticked off people cussing at me like i did it on purpose or something. Because the rear end was completely locked up, there was no way for me to move out of the road way so i had to sit blocking both lanes for 2 hours while waiting for a tow truck. There was no warning lights, the only kind of warning was the quick and subtle vibration/growling noise at the redlight.

-Transmission failed. - Driving down the highway and the truck just quit. (Morning rush hour traffic) -truck was towed to my mechanic -only made a weird noise the day before.

Collapsible lifter and lift rod failure

This complaint is submitted as additional information related to a previously filed safety complaint for the same vehicle and incident. Since the original submission, General Motors Product Assistance Claims verbally denied responsibility, refused to inspect the vehicle, refused to provide written confirmation of their denial, and ceased responding to emails and calls. GM previously instructed me not to repair the vehicle and promised a rental vehicle and tow, neither of which were provided. The vehicle remains unsafe to drive due to smoke intrusion and shattered rear glass and has been left exposed to freezing and rainy conditions. This incident appears consistent with a known rear window defroster thermal defect similar to GM Customer Satisfaction Program N192265660. GM’s refusal to inspect or mitigate increases safety risk.

An electrical component related to the vehicle's rear sliding glass window and rear defroster malfunctioned and overheated, causing smoke to fill the cabin of the truck as it was being driven down a busy highway. Immediately following the smoke, the rear window violently shattered due to overheating from the malfunction. This dangerous defect was known to exist in our model and year of truck, as documented in Customer Satisfaction Program N192265660. This bulletin shows that GM knew about this exact issue, yet allowed the vehicle to be sold and driven. This incident was incredibly dangerous and easily could have caused my wife (who was driving) to crash the vehicle due to limited sight and distraction. My wife called me following this incident and was terrified and confused. There were no warnings, signs, or symptoms suggesting an issue with the electrical component until the incident occurred. We immediately contacted GM, who advised we were not permitted to get the vehicle fixed until they completed their inspection; however, it has been nearly a week and no inspection has occurred at this time.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that upon cold starting the vehicle, there was an abnormal ticking sound coming from the vehicle. There were no warning lights illuminated. The local dealer was contacted, and suggested that a diagnostic test be performed. The contact called two other local dealers, Herndon Chevrolet Service (5617 Sunset Blvd, Lexington, SC 29072) and Jim Hudson Chevrolet Service (111 Newland Rd, Columbia, SC 29229), but the vehicle was not diagnosed or repaired. The vehicle was taken to two independent mechanics and was diagnosed with engine failure. The manufacturer was contacted and offered a gift card towards the purchase of another vehicle. The failure mileage was approximately 70,000.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the brake pedal was inadvertently depressed while depressing the accelerator pedal. The messages "Service Stabili-trak" and "Service Trailer Brake" were displayed. The vehicle was taken to a local dealer, where it was diagnosed, and errors code: C0131 & C0161 were retrieved. The vehicle was diagnosed at the owner's expense. The vehicle was not repaired due to the cost. The VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 58,741.

Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 1500. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 30,434. It was later discovered upon checking Carfax, Auto Check, and VIN Inspect that the mileage was 134,000.

The back sliding window on the drivers side exploded, sounded like a shot gun going off , I had started my truck with the key grabbed some thing to take with me pulled out of my driveway and it exploded , call The manufacturer went through a number of calls. They had a dealership do an inspection and Gm said not there issue , just had it replaced and it is immediately showed signs of overheating with discoloration and defroster lines breaking in the glass immediately after the vehicle got repaired. Certainly there is an issue that needed correction but can’t get the correct help.

My transmission blew up and I almost wrecked my truck. No engine lights came on, and still no engine lights are coming on it only has 69,000 miles on it and has never missed a service. Its currently at the dealership where I bought it from

Torque converter failed which led to premature transmission failure at 115,000. Known common issue with 6L80 and TSB advising this. No recall

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. No warning light was illuminated. The vehicle was taken to the dealer, and it was determined that the transmission was failing to shift into gear properly. The contact was unaware of which part needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,690.

My transmission failed at around 69,000 miles. This was confirmed by the dealership. I bought my vehicle from and was covered under warranty. I purchased my vehicle in 2019 from a Dodge dealership and it came with a 10 year hundred thousand mile warranty for the powertrain. The tech indicated that the torque converter failed sending metal fragments through the transmission, coolant lines and transmission cooler. There were no warning indicators only hard shifting clunking when shifting and shuttering at different speeds.

Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 1500. The vehicle was a private sale. The contact stated that while attempting to register the vehicle, the contact became aware that the title was incorrect, and it was discovered that there was a mileage discrepancy. At the time of registration, the mileage was 43,000. The contact stated that a Carfax report indicated that the mileage was 149,000.

Crotch buckle belt is frayed and no longer safe to use. this should not fall under the umbrella of normal wear and tear since it is a safety strap. Nuna claimed it to be caused by a rodent, but there is no other evidence or signs of any other rodent activity

Since purchase in 2018, my pickup truck has had a ticking and banging sound which includes rough idling and a check engine light. During routine maintenance, oil changes, etc. I have continued to ask about the noise but GM technicians have said nothing is wrong. In November 2025, i took the truck to a local shop for an oil change and that’s when I learned it has lifter issues. Upon investigating whether other Chevy Silverado truck owners are experiencing the same thing, I’ve learned about various recall and extended warranty programs offered by General Motors. I’m wondering when or if my 2018 Chevy Silverado might be included in a recall or could i be offered an extended warranty?

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. No warning light was illuminated. In addition, the contact became aware of abnormal oil consumption and sound coming from under the hood. The local dealer was contacted; however, the warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle hesitated or shuddered while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. Due to the failure, the torque converter and the transmission were replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls for the failure under the VIN. The failure mileage was 85,377.

shudder while driving

Safety restraint system light comes on regularly

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at undisclosed speeds, the vehicle started shaking abnormally. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the engine was making an abnormal knocking sound while driving and during start-up. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V328000 (Engine). The contact was concerned that the engine might seize. The vehicle was taken to an independent mechanic, and the failure was linked to the cylinders. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 155,000.

Truck was intermittently losing power steering and shutting off/reseting itself. Was a loss of electrical and was throwing Stabilitrak Service warning. Would not stay on due to truck resetting itself but loss of power happened typically when I was in parking lot or driveway. Could have easily been on the highway which could have been deadly. Dealership found that the battery cables and module were not getting enough power to truck. Replaced these and it seems okay now. Total cost was ~$1200. I see several recalls for battery cable issues but nothing pulling on my 2018 Chevrolet Silverado 1500 LTZ crew cab.

When attempting to stop, the brakes were rock hard and would barley compress. Almost crashed into the car in front of me. Brake booster was replaced a month ago by dealer, but still is losing vacuum. No codes are being thrown, so any reasonable driver would assume everything is fine with the vehicle. It is going to get someone killed.

2018 Chevy Silverado with 84,000 miles and the transmission is broken. Truck is currently in a shop to have a new transmission installed.

Vacuum pump problem Hard to brake to stop My truck is LT not LD

sTEERING WHEEL POSITION SENSOR OBD CODE C0710-5A

While driving the steering wheel started locking up and jerking. And it’s really hard to turn the wheel. ( power steering drive with care) noted on the dashboard. Very scary.

Automatic Transmission failure

I purchased my truck in December 2018 which is a 2018 Chevrolet Silverado 1500 4x4 crew cab automatic from Servco Chevrolet Dealership in Waipahu, Hawaii and making monthly payments for my truck February of 2019 truck runs good and purchased the warranty also had my oil and service changed when time is due which I always kept up. [XXX] and mileage was 40k while leaving work to go home at a stop light was red once turned green I pushed pedal to go and truck just changed noise tone started to run like rough idle, loud tapping noise coming from the engine, shaking and check engine light came on almost causing me to get into an accident. I pulled on the side and checked what was going on and heard the tapping noise from the motor. So I made an appointment with service department with Servco Chevrolet Dealership where i bought my truck from and spoke with the service tech for my truck to go in for repairs due to issue. It took 2 to 3 weeks for repairs to be complete and service tech informed me that I'm not the only person to have that issue which had to do with the lifters and camshaft with these motors but GM never came out with any recalls due to how much people has the same motors with the same issue. So luckily it was still covered under warranty but said the problem might come back and would just replace the faulty lifters and camshaft. So in August of 2023 my truck has the same issue but wasn't covered under warranty anymore and mileage is 61k and missed the warranty repairs that was for the lifters which I got it scanned cause check engine light and same issue and code was P0016. So I called Servco Chevrolet dealership in waipahu again and spoke with the service technician which he told me I just missed the coverage of the warranty repair and only way to get it fixed I would have to bring it back for them to scan and roughly would range from 4k to 8k to get it fixed. So my truck is parked in my garage and hasn't been moved but paying for truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission has been shifting hard. I have had it serviced to try and address the issue. It continued to shift hard, until suddenly slamming me down and locking me into first gear. It would not shift from first gear until I found a parking lot, placed it in park, shut the truck off and restarted it. This caused me to nearly rear end the vehicle in front of me. This has not been reproduced to date because the shop cannot get to my truck for 4 weeks and I cannot be without a vehicle for that long (won’t schedule and let me bring in the day before). There has not been an inspection done by anyone because I was able to avoid the collision, and the shop is too far out time wise. There were no prior indications/lights to warn me of a severe problem. The dealership informed me that this has been an ongoing problem with the valve body inside the transmission, but there is no warranty or recall for it. They were sure happy to take my money without telling me of the problems when I bought my truck.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 70 MPH, the “Service Stabili-trak” message was displayed on the instrument panel. The contact stated that the instrument panel went black, the vehicle lost motive power and decelerated unintendedly. The contact was able to coast to the side of the road. The contact waited approximately 10 minutes before restarting the vehicle and continued driving. The warning light was no longer illuminated. The failure occurred two more times while driving to the residence. The vehicle was taken to several certified mechanics who were unable to determine the cause of the failure. The manufacturer was informed of the failure and opened a case. The manufacturer assisted the contact in scheduling an appointment with the dealer. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 123,000.

Vehicle went into limp mode on I 65 in Indiana. Chevy dealer replaced tvb/ thermal bypass valve with newer version that opens at a lower temperature.Hard to get vehicle to the side of the highway. State Police arranged a tow truck to remove vehicle from highway.

Driving on the fwy going 73mph While running Transmission stopped working and I’m not able to accelerate to move forward and safely pull over to the shoulder. The problem was not been confirmed by the dealer or service center. The vehicle was not been inspected by anyone. There is no warning lamps Messages, or symptoms of the problem prior to the failure.

2018 Chevy Silverado 5.2L with V8 engine equipped with AFM system broke down while accelerating onto a on ramp for the highway going 40 mph. Truck failed to accelerate any faster and a loud knocking noise occurred with a check engine and traction failure light. Safety was put at risk as there was no where to pull off and my truck had no power to it while accelerating onto a very busy interstate. The truck was towed to a Chevy dealership and determined the lifter valves were ticking form both sides and require replacement of them all and the cam shaft.

My 2018 Chevrolet Silverado with a 6.2 engine suffered a Connecting Rod Bearing failure causing the engine to seize/lock up. The engine components are available for inspection. The engine seized/locked up and could have caused a crash. The vehicle is at my mechanics shop right now and will remain there until it is repaired. The vehicle has been inspected by my mechanic but no one else. The engine had developed a "tick" at idle and while driving. My mechanic found a bent pushrod in the engine and then found the engine suffered a camshaft lifter failure. He replaced all the pushrods, camshaft lifters, and the camshaft. It had been repaired and had been driven for a test drive. There were no warnings the engine was going to to fail. The engine just locked up without warning. The engine was removed from the pickup and was then disassembled and found to have had a connecting rod bearing failure on cylinder 7 and cylinder 8.

While driving on an Interstate the vehicle violently shook and drive shaft ce off.

The contact's husband owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where the contact was informed that metal shaving were discovered in the radiator due to a defective torque converter. The manufacturer was then notified of the failure and the contact was informed that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 143,057.

Under 40,000 miles and both sides of the frame has rusted out and has made the vehicle unsafe to drive per the dealership.

My 2018 Silverado z71crew cab LT , 5.3L engine was having issues with hold Freon in AC unit. We took to dealer to be fixed in June 2025. They added Freon and it was running good for a week then once again blew but no cold air. So took back second time 7/3/25 and they started the die test and machine went down in middle of doing it. So could not finish fixing . We took back on 07/20/25 and they completed the test needed condenser . So few days later we took to our local mechanic to have the condenser replaced and all is well with the AC unit now. Everything was fine from mid July 2025 till Oct 14 th 2025 , when it started shaking and was running rough and engine light was on so I had it checked for codes to see what it needed. Came back as bad injector. So we took to local mechanic to have injector replaced and tuneup and coils replaced . After this was completed was running much rougher then before we even had that injector and tuneup done. So mechanic suggested for him to keep it and let him dive deeper into what was wrong and why it was running rougher than before, so we let him do that.. after two days, he came back and told us that there was a crack in the engine and that is why it was running rough and that it probably was going to have an engine failure and might be and must be replaced. So I looked up my VIN number to see if there’s any recalls for my particular truck and engine size which is a 5.3 L and it doesn’t show my particular truck but it does show my year of a Silverado and the 3.6 L engine has had the same issues so I was wondering if this recall should be extended to the 5.3 L 2018 seems to be the same problem with the engine block.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the check engine warning light was illuminated. The contact stated that upon running a diagnostic scan on the vehicle, DTC: P0301 was displayed. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the exhaust valve lifter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,211.