NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
PAINT IS PEELING OF THE BUMPER OF TRUCK. DEALERSHIP STATES ALL THAT BE DONE IS A PAINT TOUCH UP. DEALERSHIP STATES THIS IS AN ON GOING PROBLEM. VEHICLE HAS NOT HAD ANY DAMAGE WARRANTING PEELING PAINT.
THE TRUCK WAS DRIVEN TO THE STORE, IT WAS PARKED FOR ROUGHLY 20 MINS. THERE WAS NO ISSUE WITH DRIVING TO THE STORE. UPON RETURNING TO THE TRUCK AND STARTING IT IN THE STORE PARKING LOT THE DIGITAL DISPLAY INDICATED THAT POWER STEERING SERVICE WAS REQUIRED AND ESC SERVICE WAS REQUIRED. AFTER SEEING THIS THE DRIVER TRIED TO TURN THE WHEEL BUT HAD NO POWER STEERING SO THEY TURNED THE TRUCK OFF AND LET IT SIT FOR TWO MINUTES. THE TRUCK WAS RESTARTED AND THE SAME FAULT INFORMATION WAS DISPLAYED. THE DRIVER TURNED THE VEHICLE OFF AGAIN, WAITED ONE TO TWO MINUTES AGAIN, AND RESTARTED. THE SAME FAULTS WERE SHOWN. THE DRIVER REFERENCED THE OWNERS MANUAL IN AN ATTEMPT TO TROUBLESHOOT THE PROBLEM. THERE WAS NO SOLUTION IN THE MANUAL. THE TRUCK WAS THEN DRIVEN BACK TO THE HOUSE 1.9 MILES WITH NO POWER STEERING. THE TRUCK WAS AT THE DEALERSHIP SERVICE CENTER AND RECEIVED SERVICES ONE WEEK PRIOR TO THIS INCIDENT. THE DEALERSHIP DID NOT SAY OR SHOW ANY FAULTS DURING ITS SERVICES. HAD THIS HAPPENED WHILE THE VEHICLE WAS MOVING AND THE DRIVER DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WITHOUT ASSISTANCE THIS COULD HAVE BEEN EXTREMELY DANGEROUS.
PURCHASED VEHICLE NEW 7/5/20 (65 MILES). 7/6/20 (95 MILES), DRIVING VEHICLE THROUGH NEIGHBORHOOD WHEN SERVICE ENGINE SOON (SES) LIGHT CAME ON-NO OTHER LIGHTS ON IP CLUSTER-DROVE TO JOHN L SULLIVAN CHEVROLET (JLS) TO HAVE INSPECTED-FOUND C25A2 CODE AND PROGRAMMED ELECTRONIC BRAKE CONTROL MODULE (EBCM). 7/18/20, BACKING VEHICLE UP AT ABOUT 5 MPH(187 MILES) SES LIGHT ON AGAIN-CHECKED CODE-C25A2-HAD BRAKE SYSTEM FAILURE MESSAGE FLASH ON INFORMATION CENTER ONCE. CONTACTED JLS FOR TOW-JLS VERIFIED CODE, BUT NO LIGHT ON, AND STATED CHEVROLET IS AWARE OF PROBLEM, BUT NO FIX AVAILABLE. STATES PROBLEM OCCURS WHEN PARKING VEHICLE, AND NO PARK BRAKE APPLIED (STATED EBCM SEES WHEEL SPEED WITH KEY OFF, TRIGGERING CODE)-NO OTHER BRAKE SYSTEM INDICATORS OR WARNINGS HAVE COME. THIS VEHICLE IS BRAND NEW, WITH LESS THAN 200 MILES.
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
WHEN I TAKE OFF THE TRUCK JERKS AND SHAKES UNTIL ABOUT 5-10 MPH. IT SEES LIKE THE TRANSMISSION IS NOT GOING INTO GEAR. IT HAPPENS WHEN I FIRST TAKE OFF TO GO. *TR
FORWARD AUTOMATIC BRAKING SYSTEM HAS NOT EVER WORKED SINCE I PURCHASED THE TRUCK. I WAS TOLD THAT CHEVROLET WAS AWARE OF THIS AND WAS GOING TO ISSUE A RECALL. I DID RECEIVE A RECALL NOTICE #N192275630. TOKE IT TO THE DEALER AND THEY PERFORMED THIS RECALL AND 4 OTHER RECALLS AND ONE SERVICE BULLETIN. AFTER RECEIVING THE TRUCK BACK FROM THE DEALER I HAVE HAD SEVERAL INSTANCES WHERE THE FORWARD COLLISION ALERT SYSTEM HAS WARNED ME BUT STILL NO AUTOMATIC BRAKING FUNCTION. CONTACTED DEALER AND TOOK IT BACK TO THEM THEY RETESTED THE SYSTEM WITH NO ERRORS RECORDED. THEY SAID THEY DON'T NOW WHAT TO DO SINCE THE RECALL INVOLVED A SOFTWARE UPDATE ONLY AND THEY CAN'T TEST THE SOFTWARE OTHER THAN TO CONFIRM THAT IT DID GET UPDATED. CONTACTED CHEVY CUSTOMER CARE AND WAS TOLD THAT ONLY WAY TO CONFIRM THE SYSTEM WAS WORKING WAS TO CRASH THE TRUCK "THAT'S THEIR WORDS". I AM AN AUTOMOTIVE ENGINEER AND I KNOW THAT'S NOT TRUE. I KNOW THE SYSTEM IS NOT WORKING SINCE THE WARNING SYSTEM IS WORKING BUT NOT APPLYING THE BRAKES. IT APPEARS THE SOFTWARE UPDATE DID NOT WORK ON MY TRUCK.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO JERK BACKWARD AND FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68111 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 989-4071) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNSPECIFIED UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,811.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
GM HAS REFUSED TO COVER ALL COSTS ASSOCIATED WITH THE REPAIR OF THE RECALLS ON MY VEHICLE. SPECIFICALLY THE ADDED COSTS OF TRANSPORTATION TO A DEALERSHIP TO REPAIR THE VEHICLE. THESE COST ARE FOR A FERRY TO TRANSPORT TO THE DEALERSHIP. *TR
1ST. IS THE TRANSMISSION, VIN: [XXX]. I HAVE 1988 MILES AND TODAY 05/28/2020 WHEN I SLOW DOWN TO A LIGHT AND GET BETWEEN 18-8MPH WHEN EVER THE TRANSMISSION SHIFTS DOWN FROM 2ND TO 1ST GEAR, THE CAR JERKS AND FRONT TIRES LOCK FOR A 1/2 SEC, YOU CAN HEAR THE GEAR OR WHAT EVER PART SLAM IN TRANS, ALSO AGAIN WHEELS LOCK FOR A QUICK SEC, EVEN WHEN I PUT TRANS IN THE RACE MODE STILL DOSE IT, WHEN I STOP SLOW OR STOP FAST STILL DOSE IT NORMAL ROADS IM IN MICHIGAN, DON'T MATTER IF BRAND NEW BLACK TOP OR BEAT UP ROAD, TURNING DOESN'T EFFECT IT , NOTHING WHEN TAKING OFF ONLY STOPPING, IM VERY UPSET I BOUGHT A BRAND NEW CAR AND HAVING ISSUES. COULD BEE SOME THING WITH THE 4X4 ENGINE FOR A SECOND MAKING THE TIRES LOCK ALSO 2ND 05/03/2020 IS THIS HAPPENED ONCE MY CAR HAD 1231 MILES ON IT AND THREW THESE CODES, P25A2, U0146, U0100, U0101, P25A2, U0146, U0100, U0101 THREW 8 CODES WHEN MY ENGINE LIGHT WENT OFF, IT SHUT OFF A HOUR LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AFTER PERFORMING THE LATEST RECALLS THE CHECK ENGINE LIGHT ILLUMINATED WITH A P25A2 CODE. I DID NOT NOTICE ANY CHANGE IN THE VEHICLE HANDLING OR PERFORMANCE. AFTER I TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE THEY TOLD ME THAT THEY COULDN'T FIND AN ERROR CODE, ONLY THE P25A2 CODE WHICH IS TO ILLUMINATE THE CHECK ENGINE LIGHT. I BELIEVE IT WAS THE BRAKE SYSTEM THAT TRIGGERED THE LIGHT IF I RECALL WHAT THE SERVICE TECHNICIAN TOLD ME CORRECTLY. ADDITIONALLY, AT IDLE SPEED, ESPECIALLY WHILE TURNING THE STEERING WHEEL THE VEHICLE SEEMS TO LUNG FORWARD AT TIMES CREATING THE RISK OF A POTENTIAL FRONT END COLLISION. *TR
FUEL TANK RUPTURE DRIVING ON INTERSTATE HWY, TOWING ~5000LB RV AT 60 MPH. NEVER SAW ROAD DEBRIS, DEALER INSISTS IT WAS RUPTURED TANK. TANK IS PLASTIC AND TOTALLY UNPROTECTED. DUMPED 20-25 GAL FUEL, LOST POWER, BARELY GOT TO SHOULDER AND EXIT VEHICLE WITH FUEL VAPORS EVERYWHERE. NUMEROUS ITEMS COULD HAVE EASILY IGNITED THE TRUCK/RV WITH HUGE POTENTIAL FOR INJURY/DEATH. LOCAL VOLUNTEER FIRE DEPT RESPONDED. THIS WAS MEMORIAL DAY WEEKEND, DANGEROUS TRAFFIC, HAD TO ARRANGE TOWING BOTH THE GM TRUCK PLUS THE TOWED RV. NO DEALER WOULD LOAN ME A VEHICLE TO TOW WITH. DEALER CHARGED $1500 FOR REPAIRS (REPLACEMENT) OF A $200 PLASTIC TANK. ALL COULD HAVE BEEN AVOIDED WITH A $7.00 METAL COVER FOR THE TANK. *TR
ON MAY 22, 2020, MY HUSBAND [XXX] WAS DRIVING ON FOOTHILL AVE IN FONTANA, CA TOWARDS CHERRY AVE AND HE THEN ATTEMPTED TO BRAKE, THE BRAKES DID NOT RESPOND AND A MESSAGE OF SYSTEM BRAKE FAILURE APPEARED AND ALL THE MESSAGE LIGHTS ON THE DASHBOARD CAME ON. AS HE COULD NOT BRAKE, HE WENT THROUGH RED LIGHTS AND STOP ACCELERATING THE TRUCK UNTIL SLOWING DOWN. HE WAS THEN ABLE TO GET INTO A GAS STATION AS THE TRUCK WAS SLOWING DOWN AND SHIFT THE TRUCK TO PARKING. THE CHECK ENGINE LIGHT CAME ON. MY HUSBAND TOOK THE TRUCK TO THE DEALER ON MAY 23, 2020 AND AFTER EXPLAINING WHAT HAPPENED TO THE SERVICE REPRESENTATIVE, HE INDICATED THAT THEY COULD NOT SERVICE THE TRUCK AS AN APPOINTMENT WAS NEEDED. MY HUSBAND THEN WAITED UNTIL THE APPOINTMENT DATE ON 06/06/20 FOR THE TRUCK TO BE SERVICE. ON 12/21/19 THE TRUCK WAS SERVICE FOR BRAKE SYSTEM FAILURE RECALL AND THIS INCIDENT HAPPENED TO MY HUSBAND. THIS WAS A TRAUMATIC SITUATION AND WE DO NOT FEEL CONFORTABLE DRIVING THE TRUCK. THERE WERE NO MAJOR INJURIES AND HOPE THAT THIS NEVER HAPPENS. I HOPE THERE IS SOMETHING THAT CAN BE RESOLVE AS PEOPLE'S LIVES SHOULD TO BE PLACE AT RISK OF BEING INJURED. A COMPLAINT WAS FILE WITH GM HOWEVER THEY DENIED THE REPURCHASE OF THE TRUCK. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
MY TRUCK WHEN IT IS IN THE CITY AND I?M APPROACHING A STOP SIGN THE TRANSMISSION MAKES THE VEHICLE SHAKE. THE AGGRESSIVE SHAKE ONLY HAPPENS WHEN I?M BRINGING MY TRUCK TO A STOP AFTER GOING PAST THE FIRST GEAR. IT CAN HAPPEN IN THE CITY AND HIGHWAY, BUT THIS ONLY HAPPENS WHEN THE VEHICLE GOES PAST THE FIRST GEAR AND BRINGING THE VEHICLE TO A COMPLETER STOP. I GOT THE VEHICLE CHECKED OUT AND THE DEALER MECHANIC ASSUMED THE PROBLEM WOULD GET FIXED AFTER UPDATING MY TRUCK FROM THE RECENT BREAK RECALL. BUT UNFORTUNATELY THE SHAKING WHEN I PUT MY TRUCK TO A STOP STILL CONTINUES. *TR
VEHICLE LOST ALL POWER WHILE DRIVING FOR 4-5 SECONDS. *TR
MY VEHICLE WAS PUSHED INTO THE MEDIUM THE 1ST TREE I HIT AIRBAG DIDN'T DEPLOY TILL I HIT THE 2ND O TREE ON THE PASSENGER SIDE I WAS DRIVING 45 MILES AN HOUR. *TR
AIR BAGS DID NOT GO OFF IN A HIGH SPEED CRASH. THE PRETENSION ACTIVITIES IN THE SEATBELTS BUT NO AIR BAG DEPLOYMENT. THIS WAS A 55 MPH OFFSET CRASH INTO AN ANOTHER VEHICLE. *TR
Right after our warranty expired which was 36,000, the transmission started harsh or rough shifting , delayed acceleration, sudden lurching, and shuddering , hesitating to the point that you don’t think the truck is going to move or someone hit us from behind. It’s horrible. Every time you drive you pray the truck is going to get you there safely. We tried to take the truck to the Chevrolet dealer and they insisted there was no recall and it was no longer under warranty. Then we took to a private place and had transmission fluid flushed which made it worse. We are waiting patiently for a recall because we can’t afford a transmission.
ADD ME TO THE SERVICE ESC GROUP.... 12600 MILES 2019 SILVERADO 5.3 THIS HAPPENED AFTER THE RECALL WAS COMPLETED AT MY LOCAL CHEVY DEALER, THE TRUCK THROUGH CODE P25A2 (THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE ENGINE ELECTRICAL SYSTEM, INCLUDING THE CHARGING AND STARTING SYSTEM THAT MONITORS AND CONTROLS THE ENGINE STARTING SYSTEM AND 12V BATTERY CHARGING SYSTEM. IF THE CHARGE SYSTEM LIGHT STAYS ON, OR COMES ON WHILE DRIVING, THERE MAY BE A PROBLEM WITH THE ELECTRICAL CHARGING SYSTEM. DRIVING WHILE THIS LIGHT IS ON COULD DRAIN THE BATTERY. SEVERAL OTHER LIGHTS CAME ON AS WELL, TC, BREAK TOWING ECT. A MESSAGE STATING USE CAUTION, DO NOT DRIVE OVER 62 MPH ALSO CAME ON. DURING THIS THE BREAKS BECAME MUSHY AND THE TRUCK WAS DIFFICULT TO STOP. I WILL BE TAKING THE TRUCK BACK TO THE CHEVY DEALERSHIP IN HOPES THEY CAN FIX THE ISSUE BEFORE MYSELF OR ANOTHER PERSON GETS HURT IN A CRASH CAUSED BY THESE ISSUES.
THE TRANSMISSION SHIFTING FROM 1ST TO SECOND GEAR HAS ABOUT A 5 SECOND DELAY AND THEN IS A ROUGH SHIFT INTO 2ND. ONLY HAPPENS WHEN THE VEHICLE IS COLD FROM SITTING FOR A LONG PERIOD LIKE OVER NIGHT. AFTER THE ONE HARD SHIFT IT DOESN'T DO IT THE REST OF THE DAY. DONE IT SINCE PURCHASING IT IN SEPT 2019. IT'S LIKE IT LAGS AFTER YOU WAKE IT UP AND HASN'T HAD ITS COFFEE YET. DOES NOT MATTER IF I BACK DOWN MY DRIVEWAY FIRST AND THEN INTO DRIVE. THE FIRST SHIFT OF 1ST TO 2ND HAS A LAG AND ITS ROUGH INTO 2ND. *TR
WHEN SHIFTING FROM DRIVE TO REVERSE THE TRANSMISSION MAKES A GRINDING/SLIPPING NOISE. AT SPEEDS OVER 30 MPH SAME GRINDING/SLIPPING NOISE OCCURS SELDOM. DEALER SAYS IT'S NORMAL.
HEADLIGHT HOUSING DOGS CONSTANTLY AND REMAINS FOGGED FOR A LENGTH OF TIME WHILE DRIVING. HEADLIGHT FUNCTION DIMINISHED DUE TO THE FOGGING. CHEVY STATES THE HEADLIGHTS ARE VENTED AND DESIGNED TO BEHAVE THIS WAY BUT CLEARLY THIS IS A SAFETY ISSUE AND THE SEAL OF THE HOUSING IS FAULTY.
RK PURCHASED A 2019 CHEVY SILVERADO LT 4X4 CREW IN 12/2019 RIGHT FROM THE START NOTICED HARD UNSETTLING LUNGING IN TRANSMISSION WHILE CHANGING GEARS FROM REVERSE INTO DRIVE.( HARD JOLT -LUNGING ) IT WOULD, AT TIMES JOLT HARD ENOUGH TO SLOSH DRINK FROM CUPS INTO THE CUP HOLDER/ OR LAP !. AT APPROXIMATELY 2500 MILE RANGE THE TRANSMISSION ACTUALLY CEASED UP, WOULD NOT GO IN REVERSE NOR DRIVE. THE ENGINES RPM HAD SHOT UP TO 2500 -3000 RPM'S AND WOULD BARLEY CRAWL. HAD IT TOWED IN TO DEALERSHIP . REPROGRAMMED THE COMPUTER AND STATED THAT THIS SHOULD FIX THE ISSUE , . BUT IT DIDN'T , STILL LUNGES AND JOLTS PRETTY MUCH EACH MORNING OR AT UNSUSPECTED TIMES WHILE SHIFTING FROM REVERE INTO DRIVE. CURRENTLY HAS 6200 MILES NOW 4/2020 .HAVE CONTACTED GM AND RECEIVED A CASE NUMBER THAT NO ONE SEEMS WANTING TO ADDRESS AT THE GM -CHEVROLET HEAD QUARTERS. HAVE CALLED FROM 3/24/2020 UNTIL 4/9/2020 NO LIVE PERSON HAS ADDRESSED (VM AFTER VM)
I BOUGHT THE 1ST TRUCK IN DECEMBER. THE BRAKES FAILED ON ORANGE BLOSSOM TRAIL IN ORLANDO. BRAKES WOULD NOT STOP VEHICLE AND THE DASH LIGHT UP LIKE A CHRISTMAS TREE. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDED A MASTER CYLINDER BUT COULD NOT GET IT BECAUSE CHEVY WAS ON STRIKE. I TRADED IN AND GOT A SECOND VEHICLE. THEY DID THE RECALL ON IT BEFORE I TOOK IT AND THEN THE BRAKES FAILED SO I TOOK IT INTO THE DEALER. THEY DID AN UPDATE ON IT AND I LEFT WITH IT THE SAME DAY. ABOUT A MONTH LATER THE BRAKES FAILED... FIRST TIME ON 436 IN ORLANDO FLORIDA I WAS BEHIND A SCHOOL BUS AND THEY WENT OUT. LUCKILY I WAS FAR ENOUGH BEHIND IT I COULD GET PULLED OVER. SECOND TIME I WAS ON SR434 AND 17/92 IN LONGWOOD AT A RED LIGHT. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDS A NEW MASTER CYLINDER. KEEP IN MIND THIS IS THE SECOND TRUCK. 2019 CHEVY SILVERADO 1500. I TRIED TO TRADE IT BACK IN TO GET OUT OF THE 1500 INTO A 2500 AND THEY WANTED ME TO TAKE A $17,000 HIT. CHEVY WOULD NOT DO ANYTHING TO HELP ME. I HAVE MADE TWO TOTAL PAYMENTS ON IT . I PAID 50K AND OWE 44327.00 ON IT. *TR
PAINT IS CHIPPING ON HOOD AND DOORS A NEW CHIP EVERY FEW DAYS PAINT IS SO THIN YOU CAN ALMOST SEE THE PRIMER EVERY TIME I WASH IT THERE IS A NEW PLACE WHERE THE AI T IS COMING OFF
TRANSMISSION SHUTTERING AT LOW SPEED CAUSES VIBRATION IN THE STEERING WHEEL ON EIGHT SPEED TRANSMISSIONS. TWO VISITS TO DEALER. TRANSMISSION FLUID CHANGED, NOT CHANGE. INFORMED THIS IS INHERENT IN THIS TRANSMISSION, JUST HAVE TO LIVE WITH IT. DOES NOT SHUTTER IN MANUAL MODE. READ FLORIDA HAS PENDING LAW SUIT FILLED. VERY UPSETTING SPEND THIS KIND OF MONEY FOR SOMETHING GM SHOULD BE ABLE TO EITHER FIX OR REPLACE TRANSMISSION. HAPPENS EVERY TIME TRUCK DRIVEN IN (D) DRIVE MODE.
VEHICLE CAMERA SYSTEM FAILED ONCE AND DISPLAYED NEEDS REPAIR SERVICE. WORKING AT THE MOMENT
I GET INTO THE VEHICLE WHILE AT MY STORAGE UNIT FACILITY AND WITHIN SECONDS TURN THE VEHICLE ON BY PRESSING THE BUTTON ON THE DASHBOARD. I IMMEDIATELY PUT THE CAR IN REVERSE. THREE SECONDS AFTER I AM MOVING IN REVERSE INSTRUMENT PANEL STARTS FLASHING WARNING MESSAGES SUCH AS NO SPEED OVER 62 MPH, ELECTRONIC BRAKE SYSTEMS SOMETHING, SERVICE ENGINE LIGHT CAME ON AND STAYED ON, AND ONCE AGAIN I WAS WITHOUT BRAKES! I WAS NOT GOING FAST, NOR IN TRAFFIC, BUT THE FACT REMAINS I HAD NO BRAKES, AGAIN! THIS ISSUE WAS 'FIXED' TWO MONTHS EARLIER IN ANOTHER RECALL FOR THE BRAKES. THIS IS NOT THE FIRST TIME I LOST THE ABILITY TO BRAKE, BUT THIS WILL BE THE LAST TIME. THIS VEHICLE NEEDS TO BE RECALLED IN ITS ENTIRETY, I MEAN TAKEN OFF THE STREETS. IT'S NOT JUST THE DRIVERS OF THE TRUCK WHO ARE IN DANGER, OTHER DRIVERS, PEDESTRIANS, BICYCLISTS ARE ALSO IN DANGER. A FATALITY IS IMMINENT BUT I ASK THE NHTSA HOW MANY FATALITIES BEFORE THIS DANGEROUS VEHICLE IS TAKEN OFF THE ROAD? EVERY SAFETY DEVICE ON THIS VEHICLE HAS BEEN RECALLED: AIRBAGS, SEATBELT, AND BRAKE SYSTEMS. THIS VEHICLE IS NOT SAFE. THE NUMBER OF PEOPLE WHO HAVE LOST THE ABILITY TO BRAKE ARE FAR GREATER THAN WHAT IS REPORTED HERE. PLEASE DON'T EXPECT GM TO FIX THIS ISSUE WHEN THEY DON'T EVEN KNOW THE CAUSE BEHIND THE PROBLEM TO BEGIN WITH! FIRST IT WAS ONSTAR, NOW IT IS THE COMPANY THEY HIRED TO CREATE THEIR COMPUTERIZED BRAKES. COMPUTERS HAVING SO MUCH CONTROL OVER VEHICLES, I'M LEARNING, IS NOT SAFE. PLEASE CONTACT ME FOR MORE INFORMATION. I'M MORE THAN HAPPY TO SHARE MY TERRIFYING EXPERIENCES WITH ANYONE WHO CAN HELP MY FELLOW AMERICANS AND MYSELF!
REAR BACK UP CAMERA QUIT WORKING. THE CENTER MONITOR READ "SERVICE REAR VIEW CAMERA". TRIED TURNING THE MOTOR OFF AND ON NUMEROUS TIMES BUT STILL WOULD NOT WORK. PARKED THE TRUCK IN THE GARAGE THAT NIGHT AND WHEN I TRIED IT THE NEXT DAY IT WAS WORKING AGAIN. CALLED THE DEALER AND INFORMED THEM BUT WAS TOLD THEY HADN'T HEARD OF THE PROBLEM. HAPPENED IN A PARKING LOT INITIALLY.
TRUCK WOULD NOT START IT WOULD JUST KEEP CRANKING
WHEN PLACING THE VEHICLE IN REVERSE AND WATCHING THE REAR VIEW CAMERA, WHILE IN MOTION, AS YOU GET CLOSER TO AN OBJECT THE CAMERA WILL GO BLACK FOR A FEW SECONDS, DISTURBING THE DRIVERS IMMEDIATE VIEW OF ANYTHING BEHIND THEM AND NOT VIEWABLE BY THE REAR VIEW MIRROR. THIS PRESENTS THE POSSIBLY OF CRASHING INTO AN OBJECT BEHIND YOU UNEXPECTEDLY AND UNKNOWINGLY; WHETHER IT BE REVERSING IN A PARKING LOT OR INTO A SPOT NEAR OTHERS PERSONAL PROPERTY. IT HAS HAPPENED ON MORE THAN ONE OCCASION.
FROM COLD START AND SLOWING DOWN TRUCK SHIFTS ERRATICALLY. SOMETIMES SO VIOLENT WHEN I TRY TO ACCELERATE FROM A STOP THE RPMS RISE..TRUCK DOESN'T MOVE RIGHT AWAY..THEN ITS LIKE SOMETHING ENGAGES AND IT GOES..MAKING HARD CLUNKING NOISE..TODAY MY BACK TIRES ACTUALLY PEELED OUT AND THE REAR END WAS HOPPING WHEN IT ENGAGED.THE ISSUE IS ONLY WHEN TAKING OFF..ESPECIALLY WHEN FIRST STARTED UP..YES I LET IT IDLE DOWN 1ST..AND WHEN STOPPING IT IS A SHUDDERING/JERKING STOP..SOMETIMES IT FEELS LIKE IVE BEEN HIT.WHEN THESE EVENTS TAKE PLACE I HAVE NO CONTROL OF TRUCK AS IT IS LURCHING FORWARD IN FAST JERKY MANNER.
THIS PROBLEM OCCURS AFTER THE VEHICLE HAS BEEN DRIVEN ANY DISTANCE, BUT FAR ENOUGH TO SHIFT GEARS IN THE AUTOMATIC TRANSMISSION AND WHEN THE AUTO ENGINE STOP IS DEACTIVATED MANUALLY OR AUTO ENGINE STOP DOESN'T ACTIVATE DUE TO DRIVING CONDITIONS. WHEN THE VEHICLE COMES TO A COMPLETE STOP THE TORQUE CONVERTER LOCKS AND CAUSES THE VEHICLE TO LURCH FORWARD. THE PROBLEM IS NOTICEABLE IN TRAFFIC, BUT MORE OF A CONCERN WHILE PRECISION PARKING AND WHEN MOVING SLOWLY WITHOUT THROTTLE OR BRAKE BEING APPLIED. THIS HAS HAPPENED IN MY VEHICLE AND IN ALL SIMILAR LOANER VEHICLES THAT THE DEALERSHIP HAS ASSIGNED TO ME DURING SERVICE. SPECIFICALLY, WHEN PARKING THE VEHICLE AND WHEN INCHING FORWARD TO A COMPLETE STOP WITHOUT BRAKE OR THROTTLE, THE VEHICLE WILL SUDDENLY LURCH FORWARD WITHOUT WARNING AND HIT THE SIGN, ANOTHER CAR, OR CURB. THIS PROBLEM IS NOT INTERMITTENT AND HAPPENS DURING EVERY DRIVE AND STOP.
UPON STARTING MY TRUCK THE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED WARNING APPEARED, SERVICE ESC AND SERVICE TRAILER BRAKES. MY CHECK ENGINE LIGHT ILLUMINATED. I TURNED OFF MY TRUCK WAITED A COUPLE MINUTES RESTARTED THE WARNINGS DID NOT APPEAR BUT MY CHECK ENGINE LIGHT IS STILL ILLUMINATED. I DROVE APPROXIMATELY 5 MILES DID NOT EXCEED 40MPH I DROVE WITH EXTREME CAUTION AND ARRIVED HOME SAFELY. IT WAS BROUGHT TO MY ATTENTION THAT THERE IS A CURRENT RECALL THAT IS THE RESULT FROM A SOFTWARE UPDATE THAT WAS DONE BY THE DEALERSHIP WHEN MY TRUCK WAS BEING SERVICED IN DEC 2019 FOR A RECALL. THE NEW RECALL COULD RESULT IN A CRASH.
AN INTERMITTENT ELECTRICAL CONNECTION BETWEEN THE B+ BATTERY CABLE AND THE ALTERNATOR COULD CAUSE THE VEHICLE TO STALL. THE INTERMITTENT CONNECTION COULD ALSO LEAD TO ARCING, WHICH COULD GENERATE SUFFICIENT HEAT TO DAMAGE SURROUNDING MATERIAL AND INCREASE THE RISK OF A FIRE. GM RECALL #: N192273510. THE PROBLEM IS EVEN THOUGH THEY CLAIMED THEY FIX IT. RECORD SHOWS THAT THE RECALL STILL INCOMPLETE. IF THE DRIVER IS UNAWARE THAT ESC AND ABS ARE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268090 NHTSA RECALL 19V889 INVOLVED A SOFTWARE ERROR THAT COULD CAUSE THE VEHICLE'S ESC AND ABS TELLTALE LAMPS TO FAIL TO ILLUMINATE IN CERTAIN CIRCUMSTANCES. IF A DRIVER WERE UNAWARE THAT ESC AND ABS WERE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268091. AS I MENTIONED IT, THE RECORD SHOWS THESE RECALLS ARE INCOMPLETE. THEY GAVE ME THE TRUCK BACK ON 02/21/2020 AFTER ABOUT A MONTH THEY CLAIMED THEY REPAIRED IT.*DT*JB *DT *JS
THE 7 INCH INFOTAINMENT SYSTEM WHICH CONTROLS THE LIGHTING , BLINKER CONTROLS AND VARIOUS OTHER CONTROLS TO INCLUDE ON STAR CONNECTIVITY WILL RANDOMLY NOT WORK UPON START UP AND NOT WORK AT ALL UNTIL THE VEHICLE IS SHUT OFF FOR A AT LEAST A COUPLE OF MINUTES. SOME TIMES THE BLINKERS WORK PROPERLY AND SOMETIMES THEY DON'T I HAVE VIDEO PROOF OF THIS HOWEVER THE FILE IS TOO LARGE TO DOWN LOAD.. I AM WORRIED THE THE COMPUTER CONTROLLING THE LIGHTING OF THE VEHICLE WILL FAIL.. THANK YOU
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES FAILED. THE CONTACT STATED THE ECS LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED THE TRAILER BRAKING SYSTEM LIGHT ALSO ILLUMINATED PRIOR TO THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE REAR WINDOWS ALLOWED WATER TO ENTER THE VEHICLE AROUND THE SEALS. THE VEHICLE WAS TOWED TO MEDVED CHEVROLET LOCATED AT (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033) HOWEVER, THE REPAIRS WERE STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,118.*BF*JB
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
VEHICLE IS PRODUCING A HARD SHIFT BETWEEN 1ST & 2ND GEAR PRIMARILY ON COLD STARTS. MORE RECENTLY IS HAS BEEN DOING MORE THROUGH OUT THE DAY BUT NOT AS SERVE. THIS STARTED AROUND 7500 MILES, CURRENTLY AT 23,000+. THE VEHICLE HAS NOW BEEN TO THREE DEALERS (6+ ATTEMPTS) WITH NO RESOLUTION. ONE DEALER TOOK THE VALVE BODY OFF FOR INSPECTION AND CLEANING. OTHER DEALERS HAVE TRIED REPROGRAMMING. LAST ATTEMPT AT REPAIR WAS THE WEEK 8/25/2020 WITH NO RESOLUTION AS THEY COULD NOT DUPLICATE THE ISSUE (HAD THE VEHICLE FOR A WEEK). THE NEXT DAY I EXPERIENCED THE HARSH SHIFT TWICE IN ONE DAY. I ALSO EXPERIENCE TRANSMISSION SLIPPAGE AT CONSTANT SPEEDS BETWEEN 45 & 60MPH. A BULLETIN CAME OUT FROM GM THE WEEK OF 8/25/2020 INDICATING NOTE TO REPAIR/REPLACE THE TRANSMISSION AS THIS IS NORMAL. HOW IS THIS NORMAL WHEN IT SHIFT SO HARD IT THROUGH THE OCCUPANTS FORWARD AND REARWARD IN THE SEAT. HOW IS THIS SAFE FOR A YOUNG CHILD/TODDLER? THIS HAS THE POTENTIAL TO CAUSE WHIPLASH IN YOUNGER CHILDREN. I HAVE IN FIRM BELIEVE THIS IS A CAUSE FOR MY NECK AND SHOULDER PAIN. AS AN ADDED NOTE: I HAVE BEEN WORKING WITH THE GM EXECUTIVE RESOLUTION TEAM ON THIS ISSUE AND AGAIN NO RESOLUTION. I AM ALSO EXPERIENCING AN ISSUE WITH THE PARKING BRAKE COMING ON BY ITSELF WHEN THE VEHICLE IS COMPLETELY OFF AND THE KEY OUT OF THE VEHICLE. AGAIN DEALERS CANNOT DUPLICATE EVEN THOUGH ONE SERVICE REP WITNESSED IT WHILE DROPPING THE VEHICLE OFF FOR SERVICE. THIS IS A SAFETY ISSUE FOR ANYONE PERFORMING BRAKE SERVICE AS THE BRAKE COULD ACTIVATE AND CAUSE A PINCH POINT. OVERALL I HAVE SEVERAL OTHER ELECTRICAL ISSUES REGARDING RADIO, DIC DISPLAY & CRUISE CONTROL. ONLY THE DIC DISPLAY HAS BEEN CORRECTED. I ALSO HAVE HAD LEAKING REAR SLIDER AND SQUEAKS IN THE FRONT LEFT DASH, RIGHT FRONT FLOORBOARD AND UPPER LH B-PILLAR. I ALSO HAD THE LEFT DASH PANEL REPLACED DUE TO A BROKEN TAB. VIDEO UPON REQUEST
BACKUP CAMERA SO BURRY AT NIGHT CAN'T SEE OR TELL WHATS BEHIND THE TRUCK. NEVER HAD ONE LIKE THIS, DEALERSHIP SAID THERE'S THEY CAN DO ABOUT IT. A $50,000.00 TRUCK SHOULD HAVE A WORKING CAMERA. THIS HAPPENS WHEN IN REVERSE.
TRUCK WAS RECALLED DUE TO BRAKING ISSUE, TOOK IN AND HAD RECALL PERFORMED. AFTER RECALL BRAKES FAILED, TOOK IT BACK TO DEALERSHIP. RETURNED FOR PICKUP AND BRADE PEDAL WENT TO THE FLOOR. LEFT IT AGAIN FOR REPAIR. PICKED IT UP AFTER THIS AND WITHIN A FEW DAYS OF GETTING THE TRUCK BACK FROM THE DEALER THE BRAKES FAILED AND WE WERE INVOLVED IN A CRASH. WE WERE UNABLE TO STOP AND HIT ANOTHER VEHICLE. SIGNIFICANT DAMAGE. THE VEHICLE WAS MOVING ALONG A ROADWAY AND WHEN ANOTHER VEHICLE SUDDENLY PULLED IN FRONT OF OUR VEHICLE THE BRAKES WERE APPLIED AND FAILED CAUSING US TO CRASH.
WHEN I WENT TO START THE VEHICLE 'SERVICE BRAKE ASSIST", 'TRAILER BRAKE MALFUNCTION (NO TRAILER ATTACHED) AND "SERVICE ECS" WARNINGS ILLUMINATED ON THE INSTRUMENT PANEL. I ACKNOWLEDGED THE CODES AND WAS DRIVING AWAY AND THE BRAKES DIDN'T WORK. I HAD TO STAND ON THE PEDDLES TO STOP. THE CHECK ENGINE LIGHT CAME ON ALSO. I RESTARTED THE VEHICLE AND THE BRAKES WORKED BUT THE CHECK ENGINE LIGHT HAS STAYED ON. ONLY HAVE ~8000 MILES ON VEHICLE.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT WHOM WAS THE PASSENGER CALLED ON BEHALF OF THE DRIVER HER SPOUSE, STATING THAT THE DRIVER DEPRESSED THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO STOP IN A TIMELY MANNER. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT NO INJURIES WERE SUSTAINED IN EITHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO MARLIN CHEVROLET BUICK GMC INC. (2145 RUE FRANK-CARREL, QUBEC, QC G1N 2G2, CANADA) WHERE THE ENGINEERS AT GM WAS CONTACTED AND INFORMED THE DEALER TO REPLACE THE BRAKES. THE CONTACT STATED THAT THE DEALER WAS AWAITING PARTS FOR THE REPAIR. THE CONTACT STATED THAT PRIOR TO TRAVELLING TO CANADA THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) AT QUIRK CHEVROLET OF BANGOR DEALER, (293 HOGAN RD, BANGOR, ME 04401). THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET SERVICE DEALER LOCATED AT (33 W KEMPER RD, CINCINNATI, OH 45246) WHERE A ROAD TEST WAS COMPLETED AND DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 11,000.
MY TRANSMISSION IS SHIFTING REALLY HARD PARTICULARLY AT SLOWER SPEEDS. WHEN I BEGIN TO SLOW AND THEN START TO ACCELERATE JUST A LITTLE BIT IT SLAMS INTO GEAR AT TIMES CAUSING THE TRUCK LAUNCH FORWARD. I HAVE HAD IT BACK TO THE DEALER NO LESS THEN 4 TIMES FOR THE ISSUE. THEY TELL ME THE SAME THING EVERY TIME. IF WE DON'T HAVE A CODE OR CAN'T REPLICATE IT WE CAN'T FIX IT. FROM RESEARCH I HAVE DONE THIS SEEMS TO BE A WIDE SPREAD PROBLEM! I HAVE REAL SAFETY CONCERNS. SPECIFICALLY IF IT DOES ONE OF THESE HARD SHIFTS WHILE I AM IN TRAFFIC, I AM AFRAID IT WILL PUSH ME RIGHT INTO THE BACK OF THE CAR IN FRONT OF ME.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE REAR TIRES AND BRAKES SEIZED WITH A MESSAGE NOT TO EXCEEDED 60 MPH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE MULTIPLE TIMES FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471 (352) 433-4105) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE FAILURE RECURRED INTERMITTENTLY. WHILE CONDUCTING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
TURNED ON TRUCK AND GOT MULTIPLE MESSAGES, "SERVICE ESC" AND "BRAKE SYSTEM FAILURE - SPEED LIMITED TO 62 MPH." BRAKING WAS EXTREMELY LIMITED - EVEN AT HARDEST EFFORT, TRUCK STRUGGLED TO COME TO A COMPLETE STOP. TRUCK HAS 6700 MILES AND ALSO BRAKE PADS ARE REPORTING 14%/18% LIFE LEFT WHICH IS INNACURATE BASED ON AMOUNT OF DRIVING.
PARKED IN DRIVE WAY STARTED TRUCK AND MESSAGE POPPED UP SAYING DONT DRIVE OVER 60 AND LIGHTS ON DASH.BREAK PEDDLE ALSO HARD TO PUSH.
VERY HARD SHIFT IN THE MORNING SE JALONEA MUY FUERTE EN LA MAANA Y SIEMPRE HACE LOS CAMBIOS MUY FUERTE. CUANDO PARO EN UN STOP SE SIENTE QUE BRONCA HACIA DELANTE
BACK WINDOW ON TRUCK IS LEAKING WATER. HEADLINER IS DISCOLORED AND ITS VERY CLOSE TO AN AIRBAG. I'M HOPING ITS FIXED BEFORE THE WATER SETS OFF THE AIR BAG ACCIDENTALLY. FIRST DEALER FIX RESULTED IN A BIGGER LEAK THAN ORIGINAL.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.