2019 Chevrolet Silverado Complaint Log

LOST ALL BRAKES, BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE AT 5MPH

TWICE WHEN PULLING A SMALL EMPTY TRAILER RECENTLY, I CAME TO A STOP SIGN AND HAD ALMOST NO BRAKING POWER. THE BRAKE PEDAL WAS HARD AS CONCRETE WITH ALMOST NO TRAVEL AND I HAD TO STAND ON IT TO STOP THE TRUCK WHICH ROLLED INTO THE INTERSECTION BOTH TIMES. BOTH ATTEMPTED STOPS WERE FROM A LOW SPEED AND I DIDN'T HAVE ANY ISSUES BEFORE OR AFTER AND NO WARNING LIGHTS. GOOD THING I LIVE IN A SMALL TOWN WITH VERY LITTLE TRAFFIC OR I COULD HAVE BEEN T-BONED.

HAD A SHORT 5 MILE DRIVE TO A RESTAURANT. THE TRUCK SAT FOR A FEW HOURS. AUTO STARTED THE TRUCK TO WARM. AFTER 5-7 MINUTES I PRESSED THE BRAKE AND TURNED ON THE TRUCK. IT INSTANTLY THREW 3 CODES. BRAKE SYSTEM FAILURE. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC. TURNED THE TRUCK OFF THEN BACK ON. NO CHANGE SAME CODES. PROCEEDED TO GET THE TRUCK BACK HOME WHEN I NOTICED I HAD ALMOST NO BRAKES. NEXT MORNING AFTER STARTING THE TRUCK I DIDN'T HAVE ANY CODE MESSAGES BUT DID HAVE SERVICE ENGINE LIGHT. TRUCK DROVE AND STOPPED AS IT NORMALLY DID.

WEIRD BRAKE AND STEERING FEEL WHILE DRIVING. SPEED DID NOT EXCEED 35 MPH IN NEIGHBORHOOD DRIVING. DIC READ: BRAKE SYSTEM FAILURE MAX SPEED 62 MPH SERVICE ESC TRAILER BRAKE SYSTEM FAILURE. BRAKE PEDAL WAS HARD TO PUSH AND UNRESPONSIVE AT TIMES. FELT LIKE WE WERE DRAGGING THE BACK END AT TIMES. STEERING WAS INCONSISTENT. PARKING BRAKE WAS OFF. STOPPED AND STARTED 3 TIMES, RESET THE VEHICLE A FEW TIMES. PRIOR TO A BIG DOWNHILL, THE LAST RESTART CLEARED THE ISSUE AND THE BRAKE PEDAL WENT TO THE FLOOR. DROVE HOME AND PARKED. TO BE HONEST, FELT UNSAFE TO DRIVE ESPECIALLY WITH MY SON AND WIFE IN THE CAR. LUCKILY WE ONLY HAD A SHORT 3 MILES HOME. CHECK ENGINE LIGHT ON ONSTAR REPORT RECEIVED IN EMAIL

SERVICE BRAKE SYSTEM ERROR MESSAGES APPEARED ON THE DIC.

STARTED VEHICLE UP FROM A PARKING LOT, PROCEEDED TO INTERSECTION. WENT TO HIT MY BRAKES FOR THE RED LIGHT. AND WARNING LIGHTS STARTED FLASHING. I HAD ABOUT 10% OF BRAKES AT THIS POINT. COULD NOT STOP FOR RED LIGHT, BUT WAS ABLE TO STEER TO THE RIGHT, PARALLEL WITH THE ONCOMING TRAFFIC TO AVOID A SERIOUS COLLISION. THE TRUCK IS SETTING AT THE DEALERSHIP NOW. AND I'M BEING TOLD THAT PARTS ARE BACK ORDERED.

AROUND DEC 15TH, I WAS NOTIFIED OF A NEW RECALL RELATED TO THE BRAKING SYSTEM: N192268090 BRAKE SYSTEM MALFUNCTION WARNING. I IMMEDIATELY SCHEDULED AN APPT WITH MY LOCAL CHEVY DEALER TO GET THIS RECALL FIXED. I TOOK IT IN ON 12/17. I HAD TO LEAVE THE TRUCK OVERNIGHT. I PICKED IT UP ON 12/18. ON 12/20, AFTER LEAVING THE MOVIES WITH MY FAMILY, I HAD A TOTAL BRAKE SYSTEM FAILURE - ON CITY STREET. MY DASH LIT UP WITH ABS, CEL AND WARNINGS SUCH AS "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". WHEN I TRIED TO APPLY MY BRAKES, THEY WERE STIFF AND DID NOT STOP THE TRUCK IMMEDIATELY. THEY WERE VERY HARD TO PUSH IN. I WAS ABLE TO LIMP HOME. I TOOK MY TRUCK BACK TO THE DEALER THE NEXT MORNING 12/21. THEY HAD IT FOR A WEEK UNTIL THE FOLLOWING SATURDAY 12/28. THEY SAID GM TOLD THEM THE ISSUE WAS LOOSE BATTERY CABLES THAT INTERFERED WITH THE BRAKING SYSTEM. THEY TIGHTENED THEM AND SHOULD BE GOOD TO GO. I PICKED MY TRUCK UP THAT DAY. THAT NIGHT, AFTER LEAVING A BASKETBALL GAME WITH MY FAMILY, THE SAME THING HAPPENED AGAIN - COMPLETE BRAKING SYSTEM FAILURE - AFTER TURNING TRUCK ON. I RETURNED MY TRUCK TO THE DEALER ON THE 30TH WHERE IT IS STILL SITTING. THEY TOLD ME GM SAID NOT TO RELEASE THE TRUCK BACK TO OWNER UNTIL ENGINEERS FIGURE OUT THE ISSUE. I HAVE OPENED A CASE WITH GM CASE # [XXX]. I HAVE GONE THROUGH 2 DIFFERENT AGENTS - NEITHER OF WHICH HAVE OFFERED ANY UPDATES. I HAVE BEEN WITHOUT MY TRUCK FOR OVER 2 WEEKS AND THERE IS NO UPDATES TO THIS MAJOR SAFETY ISSUE. I HAVE LOST CONFIDENCE IN MY NEW TRUCK & FEEL THAT MY FAMILY IS NOT SAFE. THERE ARE SEVERAL OTHER OWNERS IN THE SAME BOAT IN THE CHEVY FORUM I FOLLOW. HTTPS://WWW.GM-TRUCKS.COM/FORUMS/FORUM/245-20192020-SILVERADO-SIERRA-TROUBLESHOOTING/ THIS IS VERY SAD AND I AM EXTREMELY DISAPPOINTED IN GM/CHEVY. I HAVE SPENT THOUSANDS OF $$ ON A NEW VEHICLE AND IT IS NOT SAFE TO DRIVE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, AN ENGINE COMPARTMENT FIRE HAD OCCURRED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE AND POLICE REPORT WAS TAKEN AT THE SCENE. THE LOCAL DEALER NEW ROCHELLE CHEVROLET (291 MAIN ST. NEW ROCHELLE NY) AND THE MANUFACTURER WERE NOTIFIED OF THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 8,000.

When put in drive and start driving as I start going it won’t shift and takes longer than normal when finally shifts it’s to hard and truck jumps a lot as if had hit a bump with rear tires, Also while driving in highway truck vibrates to much have already try new tires new rims and different parts of suspension to solve issues but continues to do the same.

INFOTAINMENT SCREEN AT NIGHT WHEN IN REVERSE BACKING UP THE REAR CAMERA DISPLAY IS SO BRIGHT IT BLINDS VISIBILITY OF THE SURROUNDING AREA. IVE PULLED IN FRONT OF CARS TWICE CAUSE I CANT SEE LIGHTS COMING DOWN THE ROAD, ALL I CAN SEE IS A REFLECTION OF LIGHT INSIDE MY TRUCKS WINDOWS FROM THE BRIGHTNESS OF THE REAR CAM. ITS ALMOST TO WEAR IM ABOUT TO MAKE A CARDBOARD COVER TO COVER IT SO I CAN SEE. LOVE THE TRUCK BUT THIS MAKES ME WANT TO GET RID OF THE NEW 50,000$ DOLLAR TRUCK I JUST BOUGHT.

WHILE REVERSING ON OUR DRIVEWAY THE TRUCK LOST ABOUT 90% OF ITS ABILITY TO BRAKE. THE PEDALS WERE PRESSED HARD AND ALL THE WAY DOWN UNTIL IT SLOWLY CAME TO A STOP. WE TURNED OFF THE TRUCK AND STARTED IT AGAIN AND THE PROBLEM CONTINUED. TOOK IT IMMEDIATELY TO THE DEALERSHIP, THEY WERE VERY DISMISSIVE SAYING NOTHING WAS WRONG WITH THE TRUCK. AT THE DEALERSHIP WE DROVE IT AGAIN AND THE BRAKES WERE WORKING NORMALLY. LEFT THE TRUCK AT THE DEALERSHIP EVEN THOUGH THEY DIDN'T WANT TO CHECK IT. THE TRUCK ALSO HAD TWO RECALLS THAT NEEDED TO BE ADDRESSED. ACCORDING TO THE DOCUMENTATION THEY CHECKED THE BRAKES AND FOUND NOTHING WRONG. MY MAJOR CONCERN IS WHAT IF THIS HAPPENS AGAIN ON A BUSY HIGHWAY OR STREET? MY FAMILIES SAFETY IS NOTHING TO BE DISMISSIVE ABOUT.

2019 SILVERADO HIGH COUNTRY.124 MILES THE ENGINE LIGHT CAME ON. TRANSMISSION WOULD NOT SHIFT OUT OF A LOWER GEAR. I WAS DRIVING 45 MPH AND HAD TO PULL OVER AND HAVE THE VEHICLE TOWED. THE VEHICLE IS CURRENTLY SITTING AT DAN VADEN POOLER GEORGIA.

I TOOK IT TUESDAY 12/17/19 IN FOR AN OIL CHANGE AT 4K MILES TO GET UNDER 7K SERVICE. FOR MY 2019 HIGH COUNTRY. AS I WAS NOTIFIED I WAS DUE FOR AN OIL CHANGE. I LOOKED ON ONSTAR. SAW THERE WAS A RECALL AND FIGURED THEY COULD TWO THINGS AT ONCE. COME TO FIND OUT THERE WERE THREE RECALLS. WHICH I GET IT, THINGS HAPPEN. I GET IT HOME TUESDAY NIGHT NO ISSUES. THURSDAY 12/19/19 AROUND 6 PM, AS I WAS BACKING OUT OF MY DRIVEWAY AND IT WOULDN'T STOP. I HAD TO STAND ON THE BRAKES. I AM 6'2' AND 300 LBS. I WAS ABLE TO GET THE VEHICLE IN DRIVE AND AGAIN, THE VEHICLE WAS NOT EASILY STOPPING. I HAD NUMEROUS DASHBOARD DISPLAYS. I TOOK PICTURES OF THE DISPLAYED ITEMS. I CALLED RICK HENDRICK CHEVROLET AT 6:53 PM ON 12/19/19 AND SINCE I LIVE CLOSE DROPPED IT OFF AT THE DEALER, AS I WAS HEADED OUT OF TOWN SUNDAY AND WANTED THIS FIXED. SO.... HERE COMES THE ISSUE BESIDES IT NOT STOPPING THAT I AM EVEN MORE FIRED UP ABOUT! THE SERVICE GUY, CALLED ME FRIDAY MORNING TO SAY THEY CAN'T FIND ANYTHING WRONG. NOW, WITH THE DISPLAY SAYING SERVICE ESC, TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE NOT TO GO ABOVE 62 MPH, I AM PRETTY SURE IT TRIGGERED AN CODE AND WOULD BE IN CODE HISTORY. I TOLD HIM I HAD PICTURES OF THE DASH DISPLAY AND THAT THEY NEEDED TO CHECK THE CODE HISTORY. HE TOLD ME AT ONE POINT IT WAS THE VACUUM, BUT THEN TOLD ME THAT THE VACUUM WAS AN ISSUE WITH LAST YEARS MODEL. AND THAT HE WAS HAVING HIS MASTER TECHNICIAN LOOK AT IT. AROUND 4 PM ON FRIDAY, WITH A FAMILY TRIP COMING UP SUNDAY 12/22/19 AND NOT HEARING ANYTHING I CALLED A FEW TIMES TO FIND OUT IF I NEEDED TO RENT A CAR OR THEY COULD GET ME A LOANER. I GOT A CALL AROUND 5:13 PM ON 12/19/19 TELLING ME IT'S READY AND THEY REINSTALLED THE SOFTWARE AND THE MASTER TECHNICIAN DROVE IT. SAID HE IS COMFORTABLE. I WAS SCARED THEN AND SCARED NOW TO PUT THEM BACK IN THAT VEHICLE.

MERGING INTO 70 TO 80 MPH TRAFFIC ON INTERSTATE I95 MY TRUCK STALLED ABRUPTLY TO 45 MPH AND AT 3000 RPM WOULD NOT SHIFT OUT OF THE LOWER GEAR IT WENT IT. I HAD TO MERGE QUICKLY TO THE EMERGENCY LANE WITH ON COMING TRAFFIC DOING ALL THEY COULD TO GET AROUND AROUND ME. HAD TO HAVE THE VEHICLE TOWED.

TRANSMISSION WILL HESITATE AND SHIFT VERY HARD FROM 1ST TO 2ND GEAR ESPECIALLY IN COLDER WEATHER. THIS HAS HAPPENED SINCE I PURCHASED THE TRUCK. DEALER CHANGED TRANSMISSION FLUID AND SAID HARD HESITANT SHIFT WAS NORMAL.

HAVE TAKEN VEH,IN TWICE FOR RECALL FIXES,GETTING NOTICES ON PH ,SAYING VEH HAS NOT BEEN FIXED

ALL FOUR WHEELS LOCK UP, SEEMS TO HAPPEN AFTER IDLING FOR A FEW MINUTES, HAD TOWED TO DEALER SHIP ON 12/18/19, PICKED UP ON 12/19/20 ADVISED BREAKING SYSTEM ONLY NEEDED REPROGRAMMED. DROVE FOR ABOUT 40 MILES IT WAS FINE, STOP FOR A FEW MINUTES TRUCK RUNNING IN PARK, THEN DROVE ABOUT 1-1/2 MILE, AS I ENTERED A MAJOR INTERSECTION ALL FOUR WHEELS LOCKED UP, NEARLY CAUSE A MAJOR ACCIDENT , THE TRUCK WHEELS LOCKED UP 3 ADDITIONAL TIMES WHILE TRY TO OFF THE MAIN ROAD.....AGAIN HAD TOWED TO DEALERSHIP, WAITING FOR UPDATE. THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLEM

THE 8 SPEED TRANSMISSION SOMETIMES GETS HUNG IN BETWEEN GEARS OR SHIFTS VERY HARD AFTER IT INTERMITTENTLY COMES OUT OF GEAR. THIS WEEK, I WENT TO CROSS A ROAD ON DRY ROAD CONDITIONS AND THE VEHICLE CAME OUT OF GEAR, THE ENGINE REVVED AND I WAS WITHOUT A GEAR FOR 2-3 SECONDS, CAUSING THE ONCOMING TRAFFIC TO BE UNCOMFORTABLY CLOSE BY THE TIME I REGAINED POWER AND WAS ABLE TO CROSS THE ROAD. THERE HAVE BEEN OTHER TIMES THAT I HAVE BEEN AT A STOP SIGN AND I GO TO TAKE OFF AND THE ENGINE REVS UP AS I HIT THE GAS BUT IT IS NOT IN GEAR AND THEN ABRUPTLY SNAPS INTO GEAR, CAUSING THE TIRES TO ACTUALLY SQUEAL. SO THIS ISSUE HAS HAPPENED WHEN THE TRUCK IS STILL MOVING AND ALSO WHEN IT WAS AT A STOP SIGN AND NOT IN MOTION,

WHEN COLD, THE TRANSMISSION HAS A HARD SLIP WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. USUALLY HAPPENS IN THE MORNING WHEN I AM LEAVING MY HOUSE. ON ICY/SNOW COVERED ROAD IT WILL CAUSE THE REAR WHEELS TO LOSE TRACTION. THUS CREATING A SAFETY HAZARD FOR ME, OTHER VEHICLES OR PEDESTRIANS ON THE ROADWAY.

ON DEC 16 I STARTED MY VEHICLE VIA THE REMOTE START. I THEN GOT IN AND MY ECS, ABS, TRACTION CONTROL, STEERING AND A LOT MORE LIGHTS LIGHT UP ON THE DASHBOARD. I WENT TO BACK IT UP I COULDNT STOP IT UNLESS I STUCK MY FOOT IN IT HARD AND I COULDNT EVEN STEER IT SO I WOULDNT WRECK. CALLED ONSTAR THEY SAID TO DRIVE CAREFULLY BUT NEEDS TO BE SERVICED WITHIN 7DAYS. I PARKED IT FOUND ANOTHER WAY TO WORK AND HAD MY VEHICLE TOWED TO THE DEALERSHIP. THEY SAID IT WAS FIXED AND WAS JUST A BATTERY ISSUES AND THEY FIXED A COUPLE OF RECALLS. THEN ON JAN 26 NOT EVEN A MONTH LATER I WAS AT THE GROCERY STORE AND STARTED THE TRUCK, STARTED BACKING UP AND THE DASHBOARD STARTED LIGHTING WARNINGS AND I COULDNT GET THE TRUCK TO STOP. FINALLY WITH EVERYTHING I HAD I GOT IT TO STOP. I HAD TO GET THE VEHICLE HOME CAUSE IT WAS SUNDAY SO I PUT ON MY FLASHERS DROVE LESS THAN 30MPH AND GOT IT HOME THANK GOODNESS WITHOUT CAUSING A WRECK. HAD IT TOWED BACK TO ANOTHER DEALER AND YOU KNOW THIS DEALER BLAMED THE OTHER DEALER SAID THEY DIDNT DO SOMETHING RIGHT AND THEY JUST RESET THE SYSTEM. A WEEK LATER, AND AGAIN HAVING IT TOWED WITH MY OWN INSURANCE CAUSE ONSTAR WOULDNT TOW IT TO THE DEALER I WANTED. I WASNT EVEN OFFERED A LOANER VEHICLE.

THE REAR BACKUP CAMERA IS FULL OF STATIC INTERFERENCE AT NIGHT CREATING SAFETY ISSUES WHEN TRYING TO BACK UP. IT'S VIRTUALLY UNUSABLE AND CREATES A SAFETY HAZARD ESPECIALLY WHILE TRAVELING WITH MY TWO CHILDREN. I'VE ALMOST CRASHED INTO DIFFERENT OBJECTS OR VEHICLES IN ATTEMPTS TO BACK UP THE TRUCK. I TOOK THE TRUCK IN TO HAVE THIS FIXED, TWO WEEKS AFTER BUYING THE VEHICLE. THEY WERE UNABLE TO FIX THIS ISSUE. I NEED SOME HELP ON A RESOLUTION.

I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.

UPON STARTING THE TRUCK AND PUTTING IT IN DRIVE, THE PARKING BRAKE MAINTENANCE LIGHT, CHECK ENGINE LIGHT AND ABS LIGHT CAME ON. IT PROVIDED MULTIPLE WARNINGS THAT IT NEEDED SERVICE AND PUT THE ENGINE IN 'LOW POWER MODE'.

AT ABOUT 45 MPH ON A CITY STREET, I TRIED TO APPLY THE BRAKES BUT THE PEDAL FELL COMPLETELY TO THE FLOOR AND ABOUT 98% OF THE BRAKING ABILITY WAS GONE. I WAS ABLE TO RIDE THE TRUCK UP ONTO THE SHOULDER TO SLOW DOWN AND STOP. AFTER RESTARTING THE VEHICLE, IT SEEMED THAT THE BRAKES WERE WORKING AGAIN SO I TRIED TO MAKE IT TO THE DEALERSHIP (ABOUT 1.5 MILES AWAY). ACCELERATING BACK UP TO SPEED WAS VERY JUMPY - ALMOST AS IF THE ENGINE WAS BEING STARVED. AFTER GETTING UP TO ABOUT 35 MPH, THE BRAKES ENGAGED INTERMITTENTLY WITHOUT ME TOUCHING THE BRAKE PEDAL. I PULLED BACK OVER AND HAD THE VEHICLE TOWED TO THE REST OF THE WAY TO THE DEALERSHIP. WHILE STOPPED AND ENGINE IDLING, I OBSERVED A VERY NOTICEABLE KNOCK COMING FROM THE ENGINE. THE DEALERSHIP DIAGNOSED THE PROBLEM AND IS REPLACING THE MASTER BRAKE CYLINDER AND LIFTERS IN THE ENGINE. THIS FAILURE WAS EXTREMELY DANGEROUS AND I WAS LUCKY THAT IT DID NOT CAUSE AN ACCIDENT.

WHEN I BACK UP THE BACK UP CAMERA FLASHES OUT, IS BLURRY, AND IT SEEMS AS IF WHEN I TAP THE BRAKES IT MAKES THE SCREEN FLASH OUT CAUSING A SERIOUS HAZARD. I'VE CONTACTED GM THEY ARE AT THIS POINT I ASSUME IGNORING ME AND REFUSE TO HELP WITH THIS ISSUE ON MY BRAND NEW TRUCK. NOW TODAY MY BREAK MONITOR SYSTEM FLASHES UP RED SAYING SERVICE SYSTEM NOT MY BREAKS OR PADS BUT SOMETHING WITH THE BREAK SYSTEM IS APPARENTLY WRONG NOW.

ONGOING COMMUNICATION BETWEEN LOCAL DEALER AND CHEVY/GM EXECUTIVE SUPPORT TEAM TO FIX SHUDDER/VIBRATION IS NOT RESOLVED. CHEVY STATES "NORMAL CHARACTERISTIC" FOR THIS MODEL VEHICLE, 2019 SILVERADO 5.3, 8 SPEED. I VEHEMENTLY DISAGREE. GM APPROVED TORQUE CONVERTS SWAP AND THEN PROBLEM GOT MUCH WORSE. THEY NOW SAY, RESOLUTION IS FINAL, THIS IN NORMAL! PLEADED WITH DEALERSHIP GENERAL MGR, TO CONTACT DISTRICT SUPERVISORS TO RE-EVALUATE. NOW THEY ARE GOING TO RUN PICO TEST AND COMPARATIVE ANALYSIS AGAINST 2 NEW TRUCK ON THEIR LOT. MY TRUCK ONLY HAS 6K MILES AND SHOULD SHAKE AND VIBRATE, BUT IT DOES AND GETTING WORSE. HARMONIC DISTORTION WITHIN CAB GETTING WORSE. SEEMS THE MORE MILES I PUT ON IT, THE WORSE IT GETS. AFTER DRAIN AND FLUSH OF TRANSMISSION, PER TSB, NOW ALSO HAD DELAYED SHIFTING, AND HAVING TO BRAKE HARD WHEN DOWNSHIFTING BECAUSE IT WANTS TO LURCH FORWARD. FRUSTRATING AT BEST, BUT SAFETY AND RISK OF INJURY ARE MY IMMEDIATE CONCERN. NEED HELP!

WHILE BACKING UP IN A PARKING LOT, LOST ALL BRAKING ABILITY EVEN THOUGH PEDAL WAS DEPRESSED SEVERAL TIMES. VEHICLE FINALLY STOPPED ON ITS OWN AFTER MULTIPLE WARNING LIGHTS INCLUDING ENGINE ONE CAME ON AND MESSAGES REFERRING TO BREAK SYSTEM FAILURE - 62 MPH MAXIMUM SPEED AND SERVICE TRAILER BREAK SYSTEM. ONSTAR ALSO EMAILED STATING ISSUE WITH ANTI-LOCK BRAKES. VEHICLES WAS TOWED TO DEALERSHIP AND DIAGNOSIS SHOWS NOTHING! SOME UPDATES WERE MADE TO SOFTWARE THAT WAS ALL. CONTACTED GM AND THEY OPENED A CASE.

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE AND RESUMING DRIVING, THE VEHICLE INDEPENDENTLY MADE AN ABRUPT STOP WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND WAS DRIVEN BY A FRIEND TO GRIECO CHEVROLET OF DELRAY BEACH (2605 S FEDERAL HWY, DELRAY BEACH, FL 33483) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT RECEIVED NO ASSISTANCE FROM THE DEALER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

TRANSMISSION ISSUES SHIFTING PROBLEMS AND SHATTERING WHEN DRIVING

PURCHASED THIS VEHICLE IN NOV OF 2019. THE REARVIEW CAMERA DOES NOT FUNCTION PROPERLY AND GM DOES NOT WANT TO CHANGE MY CAMERA. THEY KEEP ON STATING THEY HAVEN'T FOUND A FIX AND ALWAYS LEAVE ME WITH NO NEW INFORMATION. I'VE OPENED TICKETS WITH THEM AND NOTHING. WAS READING ONLINE TODAY AND THEY STATE THAT THE ISSUE ONLY HAPPENS ON LOWER TRIM MODELS. MINE IS A CUSTOM TRIM MODEL. I WOULD LIKE THIS FIXED AS IT IS DANGEROUS, GOING REVERSE AND THE CAMERA GLITCHES OUT OR TURNS BLACK.

THE REAR BACKUP CAMERA IS FAULTY. RANDOMLY WILL GET A BLUE SCREEN (BACKUP CAMERA BEING INOPERABLE) THAT SAYS TO "SERVICE REAR VISION SYSTEM". RESEARCH ONLINE, SAYS THERE IS NO CURRENT FIX FOR THIS ISSUE. I ONLY HAVE 600 MILES ON A BRAND NEW TRUCK.

THE ISSUE I HAVE WITH MY 2019 SILVERADO IS THE REAR VISION OR BACK UP CAMERA. THE CAMERA IS BASICALLY USELESS AT NIGHT BECAUSE THE RESOLUTION BECOMES EXTREMELY DISTORTED AND BLURRY. THE CAMERA WILL ALSO GO COMPLETELY BLACK WHILE THE VEHICLE IS IN MOTION SUCH AS BACKING INTO MY DRIVEWAY OFF A BUSY PUBLIC ROAD. I BELIEVE THIS IS A EXTREMELY DANGEROUS SAFETY ISSUE CONSIDERING CHILDREN ARE OFTEN RIDING BIKES OR PLAYING ON THE SIDEWALK I'M BACKING ACROSS THE ENTER MY DRIVEWAY. I HAVE HAD THE TRUCK INTO THE DEALERSHIP FOR THE PROBLEM BUT THEY CLAIM THE CAMERA IS WORKING AS IT SHOULD MAKING THIS SITUATION EXTREMELY FRUSTRATING. I KNOW THIS IS NOT AN ISOLATED ISSUE BECAUSE MY FATHER HAS THE EXACT SAME TRUCK AND WE BOTH HAVE THE PROBLEM ALSO MANY PEOPLE ON FORUMS HAVE THE PROBLEM. I REALLY HOPE GM COMES OUT WITH A FIX FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED.

I LEASED THIS BRAND NEW 2019 CHEVY SILVERADO 1500 ON SEPTEMBER 16TH, 2019. ON NOVEMBER 22, 2019, I LOST POWER STEERING WHILE BACKING OUT OF MY DRIVEWAY. I WAS UNABLE TO TURN THE WHEEL, AND THE SERVICE ESC, TRAILER BRAKE STEERING ASSIST REDUCED MESSAGE APPEARED. THE STEERING DID NOT COME BACK UNTIL I SHUT THE TRUCK OFF AND RESTARTED IT. I TOOK THE TRUCK IN THE SAME DAY TO THE DEALER TO BE SERVICED AFTER THIS ALARMING EVENT. WHEN GIVEN TO THE DEALER IT ONLY HAD 1,647 MILES ON IT. IT REMAINS AT THE DEALER DO TO MY SAFETY CONCERNS. I DO NOT FEEL SAFE DRIVING IT.

I BOUGHT A NEW 2019 CHEVY SILVERADO AT THE END OF 2019. THE BACKUP CAMERA FLICKERS AND CUTS OUT. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THERE IS NO SOLUTION FOR IT. THIS CANNOT BE THE RIGHT ANSWER. I HAVE SMALL CHILDREN AND WITH A LARGE TRUCK I DEPEND ON THE CAMERA WORKING. ALSO WITH PARKING I HAVE COME CLOSE TO DAMAGING THE TRUCK.

REAR CAMERA WAY TOO BRIGHT. GOING INTO REVERSE GEAR, THE REAR CAMERA GOES TO FULL BRIGHTNESS AND MAKES SEEING OUTSIDE OF THE CAR NEARLY IMPOSSIBLE AND VERY DANGEROUS. THE CAMERA NEEDS TO EITHER A) HAVE THE ABILITY TO TURN DOWN BRIGHTNESS OR B) SET AT A LOWER LEVEL OF BRIGHTNESS CONSISTENT WITH SEEING OUTSIDE IN THE DARK.

THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE.

WHEN SLOWING DOWN, THE VEHICLE HAS A HARD DOWNSHIFT. USUALLY IT WOULD BE DESCRIBED AS NOT BEING SMOOTH. TODAY, WHILE TRAVELING ABOUT 40 MPH WITH THE FOOT OFF THE ACCELERATOR, IT DOWNSHIFTED SO HARD IT FELT LIKE I WAS REAR ENDED BY ANOTHER VEHICLE.

STARTED TRUCK AND POWER STEERING WAS NOT WORKING RESTARTED TRUCK SEVERAL TIMES NO CHANGE. DROVE TRUCK ABOUT TEN MILES TO HOME. TEXTED DEALER TO SAY THAT I WOULD BE DROPPING THE TRUCK FOR SERVICE. STARTED THE TRUCK AND EVERYTHING WAS BACK TO NORMAL. TOOK THE TRUCK TO DEALER AND LEFT IT. ONLY HAD THE TRUCK TWO WEEKS AROUND 400 MILES. REALLY CONCERNED WHAT WOULD HAVE HAPPENED IF THIS OCCURS WHILE DRIVING DOWN THE ROAD. THIS IS A NEW VEHICLE. THIS NEEDS TO BE RECALLED AND FIXED!!

I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP.

THE BACKUP CAMERA SCREEN IS AT FULL BRIGHTNESS AT NIGHT IN THE PITCH DARK MAKING FOR THIS ISSUE. IF YOU ARE LOOKING IN YOUR SIDE REAR VIEW MIRRORS TO BACKUP AND LOOK TO THE RIGHT ONE, PASSING THE SCREEN, YOU ARE BLINDED BY THE BRIGHTNESS OF THE SCREEN. THIS, IN MY OPINION, IS VERY DANGEROUS. THIS ISSUE IS ALSO PRESENT IN OTHER 2019 TRUCKS.

THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOOR LOCK FAILED TO UNLOCK FROM THE INSIDE WHILE ATTEMPTING TO USE THE DOOR SWITCH ON THE DOOR PANEL. THE VEHICLE WAS TAKEN TO (BLAISE ALEXANDER CHEVROLET LOCATED AT (405 ALEXANDER DR, MUNCY, PA 17756, (570) 505-5530) WHERE IT WAS DIAGNOSED. THE MECHANIC WAS UNABLE TO STATE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT A NEW ACTUATOR WAS INSTALLED HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE DEFOGGER ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE PERFORMED AS DESIGNED. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.

THE BACKUP CAMERA SYSTEM IS ESSENTIALLY UNUSABLE AT NIGHT WHEN REVERSING. THE IMAGE QUALITY IS FUZZY AT BEST AND CUTS IN AND OUT WITH HORIZONTAL LINES FLASHING THROUGH IT. ON TOP OF THE FACT THAT IT IS A FUZZY IMAGE, IT IS SO BRIGHT, IT IS UNBEARABLE TO LOOK AT, IT'S BASICALLY WHITE-WASHED.

REAR VIEW CAMERA CUTS OUT INTERMITTENTLY WHEN BRAKES ARE APPLIED WHILE BACKING UP. REAR VIEW CAMERA IS VERY FUZZY AT NIGHT AND IS DIFFICULT TO SEE. THIS IS A SAFETY CONCERN DUE TO VISIBILITY.

2019 CHEVY SILVERADO, 5.3L WITH 8-SPEED TRANSMISSION. EXPERIENCED INTERMITTENT TRANSMISSION SHUDDER AT 32 - 44 MPH. VEHICLE SERVICED PER GM TS BULLETIN TO DRAIN AND FLUSH TRANSMISSION, REPLACE DEFECTIVE FLUID WITH ATF MOBILE 1 SYNTHETIC. THIS WAS DONE TWICE AND PROBLEM GOT WORSE. NOW SHUDDERS CONSTANTLY AT 32-44 MPH. DEALER WAS INFORMED BY GM TECH THAT THIS IS A NORMAL CHARACTERISTIC FOR THIS MODEL. I DISAGREE! MY BRAND NEW TRUCK WITH ONLY 5K MILES SHOULD NOT BE SHUDDERING AND SHAKING. WAS TOLD THAT THE ACTIVE FUEL MANAGEMENT SYSTEM, 2 TO 4 CYLINDER MODE IS SUSPECT AND AFFECTING TORQUE CONVERTER SHUDDER. BUT THIS IS NORMAL? I HAVE REQUESTED REPAIR OR REPLACE OR BUY BACK AND CONTACTED GM CORPORATE DIRECTLY. GM SENIOR ADVISOR TEAM HAS NOT YET CONTACTED ME. I HAVE REFUSED TO DRIVE IT, AND LEFT IT AT THE DEALERSHIP UNTIL RESOLVED. THEY GAVE ME A LOANER TO DRIVE IN THE MEANTIME. APPEARS LOTS OF INSTANCES ON THE INTERNET OF SIMILAR ISSUES AND OWNERS ARE NOT HAPPY. WHY HASN'T GM ENGINEERING FIXED THIS PROBLEM OR ISSUED A RECALL YET? I AM CURRENTLY AWAITING RESPONSES FROM GM / CHEVY FOR RESOLUTION. THIS IS UNACCEPTABLE.

REPEATED ATTEMPTS BY JONES CHEVY, SUMTER SC, THEY HAVE NOT IDENTIFIED THE VIBRATION PROBLEMS WITH MY NEW VEHICLE. 22+ DAYS IN REPAIR, MULTIPLE VISITS, AND GM CLASSIFIES HARSH VIBRATION AS "NORMAL CHARACTERISTIC" AND CLOSED THE CASE, SAYING ITS FINAL. I HAVE CONTACTED GM CEO WITH CERTIFIED LETTER, DISCUSSED WITH EXEC. CUSTOMER SUPPORT TEAM, AND POSTED ON SOCIAL MEDIA TO FIND ANY SOLUTION. GM CUSTOMER SERVICE IS THE WORSE I HAVE EVER EXPERIENCED. SO FAR DEALER HAS CONDUCTED TRANSMISSION DRAIN AND FLUSH PER A TSB, CHANGED TORQUE CONVERTER, EVALUATED VIBRATION WITH PICO SCOPE, AND PROBLEM STILL EXISTS AND PERSIST. NOW TODAY IT'S BACK AT DEALER FOR A PROP SHAFT SWAP, FROM A NEW TRUCK. MY VEHICLE NOW HAS 6K MILES, AND PROBLEM STARTED AT 5K AFTER THE DRAIN AND FLUSH. GM SAYS THE VIBRATION IS NORMAL BECAUSE OF THE DFM, DYNAMIC FUEL MGMT. SYSTEM. I SAY BS. THEY ARE WRONG, AND NO VEHICLE SHOULD VIBRATE AT LOW OR HIGH SPEED TO THE POINT YOU FEEL IT THROUGH THE SEAT, STEERING COLUMN, STEERING WHEEL AND HARMONIC DISTORTION IN THE CAB. GM KNOWS WHAT THE PROBLEM IS, THEY JUST DON'T WANT TO ADMIT. NEXT STEP, ARBRITRATION? ANY FEEDBACK IS MUCH APPRECIATED TO SOLVE THIS VIBRATION ISSUE. GM - DO THE RIGHT THING AND ISSUE A RECALL BEFORE SOMEONE GETS HURT. REMEMBER THE IGNITION PROBLEM? THIS PROBLEM ISN'T GOING AWAY.

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE BRAKE, BRAKE ASSIST, CHECK ENGINE, AND TRACTION CONTROL INDICATORS ILLUMINATED. ALSO, THE EMERGENCY BRAKE SEIZED. THE VEHICLE WAS TOWED TO PINE BELT CHEVROLET (732-523-0826, LOCATED AT 1088 NEW JERSEY 88, LAKEWOOD TOWNSHIP, NJ 08701) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN WRITING. THE CONTACT DID NOT RECEIVE A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 270.

The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.

THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.