NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DURING DARKNESS, I HAVE MY INTERIOR LIGHTS DIM FOR IT OFFERS ME BETTER VISIBILITY AT NIGHT, WHEN I PUT THE VEHICLE INTO REVERSE, THE SCREEN GO FULL BRIGHT, IT GOES SO BRIGHT THAT I HAVE TO STOP WHAT I'M DOING (REVERSING) WAIT FOR EYES TO ADJUST SO I CAN THEN SEE THE MIRRORS AGAIN. IT IS LIKE HAVING A FLASHLIGHT SHINED INTO YOUR EYES WHILE LOOKING IN MIRRORS.
TRUCK IS 8 MONTHS OLD, LESS THAN 10K MILES ON IT. STEERING LOCKED UP BACKING OUT OF MY DRIVEWAY. ESC WARNINGS, AND VARIOUS OTHER ELECTRICAL WARNINGS. DEALER STATED IT NEEDS STEERING COLUMN OR GEAR AS THEY SAW THE CODES AND DO NOT WANT ME TO DRIVE THE VEHICLE. VEHICLE HAS BEEN AT DEALER SINCE NOVEMBER 1ST (45 DAYS AND COUNTING) GM HAS STATED PART SHOULD SHIP THE WEEK OF DECEMBER 30TH... EVEN IF IT GOES WELL THIS WILL BE 60 DAYS IN A ROW WITHOUT MY TRUCK! DEFINITELY SHOULD BE COMPENSATED FOR THIS. ROADSIDE ASSISTANCE WAS 2 HOURS LATE, DEALERSHIP GAVE AWAY LOANER, THEN WHEN I GOT A LOANER DEALERSHIP ASKED ME TO BRING IT BACK WITHIN A WEEK BECAUSE THEY SOLD THE LOANER... NOW DRIVING A SMALL SUV INSTEAD OF MY BIG TRUCK. HMMMM.
THE BACK UP CAMERA AT NIGHT IS BLINDING DUE TO BRIGHTNESS AND IS NON-ADJUSTABLE TO DIM. BRIGHTNESS OF SCREEN MAKES IT DIFFICULT TO ADJUST VISION LOOKING AWAY FROM IT TO USE SIDE MIRRORS. SAFETY ISSUE WITH A MOVING VEHICLE.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A WATER LEAK IN THE VEHICLE FROM THE CEILING. THE VEHICLE WAS TAKEN TO MT KISCO CHEVROLET (175 N BEDFORD RD, SUITE A, MT KISCO, NY 10549, (914) 228-1011) WHERE THEY PERFORMED A TEMPORARY REMEDY OF USING SILICON TO SEAL THE LEAK. THE CONTACT STILL SAW THE STAIN FROM THE WATER LEAK AND WAS CONCERNED THAT MOLD COULD DEVELOP. THE CONTACT HAD ASTHMA AND WAS ALSO CONCERNED THAT THE FAILURE COULD AFFECT HIS KID'S HEALTH. THE VEHICLE WAS ALSO REPAIRED PER THREE UNKNOWN RECALLS ON JANUARY 3, 2020. THE MANUFACTURER STATED THAT THEY ESCALATED THE MATTER AND WOULD HAVE SOMEONE CALL THE CONTACT BACK. THE MANUFACTURER WAS INITIALLY CONTACTED IN NOVEMBER OF 2019. THE FAILURE MILEAGE WAS 7,500. *LN *TR
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS THE VEHICLE SHIFTED ROUGHLY. ADDITIONALLY, WHILE AT A STOP, SHIFTING FROM FIRST GEAR TO SECOND GEAR THE VEHICLE LUNGED FORWARD. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHTOWNE CHEVROLET BUICK GMC 695 BULLSBORO DR, NEWNAN, GA 30265 (678) 707-8624 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 300.
BACK UP CAMERA IS FUZZY AND INTERMITTENTLY DISPLAYS SERVICE REAR VISION CAMERA . CHEVROLET DEALER HAS NO ANSWER SAYS GM DOESN'T OFFER A REPAIR OPTION
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE BRAKE MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 3,360.
WHEN BACKING UP AND STEPPING ON THE BRAKE MY BACKUP CAMERA SHOWS LINES AND ITS BLURRY ON THE TRUCK SCREEN.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING, THE VEHICLE WOULD SHIFT EXTREMELY HARD FROM FIRST INTO SECOND GEAR AND LUNGED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571, (309) 444-3151) AND WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
2019 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. *LD THE CONSUMER STATED THE BRAKED BECAME INEFFICIENT AT PARKING LOT SPEEDS CAUSING 2 CRASHES. *JS
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE BRAKES FAILED TO ENGAGE. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALLOWED THE VEHICLE TO IDLE, PULLED INTO A PARKING LOT, AND CAME TO A STOP. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS TOWED TO JIM BUTLER CHEVROLET (759 GRAVOIS BLUFFS BLVD, FENTON, MO 63026, (636) 349-3222) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIRS WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,588.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING ON THE HIGHWAY, THE REAR OF THE VEHICLE FISHTAILED AND SWUNG BACK AND FORTH. AL SERRA CHEVROLET (6167 S SAGINAW ST, GRAND BLANC, MI 48439, (810) 202-001) STATED THAT THE TIRES CAUSED THE FAILURE. THE DEALER REFUSED TO REPLACE THE TIRES, BUT ADMITTED THAT THE FAILURE ALSO OCCURRED TO OTHER VEHICLES. THE MANUFACTURER STATED THAT THERE WERE NO DEFECTS IN THE TIRES AND WOULD NOT REPLACE THE TIRES. THE FAILURE MILEAGE WAS 20.
WARNING MESSAGE CAME ACROSS SCREEN OF "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". VEHICLE WAS DIFFICULT TO STOP AND HAD I BEEN IN HEAVY TRAFFIC WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. I BELIEVE THE FAILURE IS RELATED TO THE INTEGRATED BRAKE CONTROLLER. I FEEL THAT 62 MPH IS A UNSAFE SPEED TO ALLOW THE VEHICLE TO BE OPERATED AT WITH SUCH A FAILURE. A 90TH PERCENTILE FEMALE WOULD NOT BE ABLE TO CONTROL THE VEHICLE WITH SUCH A FAILURE DUE TO THE AMOUNT OF PRESSURE REQUIRED TO BE APPLIED TO THE BRAKE PEDAL IN MANUAL MODE.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 60 MPH, THE CHECK ENGINE, STABILITY CONTROL, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. ALSO, THE "LIMITED TO 62 MPH" MESSAGE WAS DISPLAYED AND THE VEHICLE DID NOT RESPOND WHEN THE BRAKES WERE APPLIED. THE CONTACT HAD TO DOWNSHIFT FOR THE VEHICLE TO STOP. THE CONTACT CALLED ONSTAR AND WAS INFORMED THAT CODES: 925A2, P0606, AND C0021 REGARDING THE ECM, CHARGING SYSTEM, AIR BAGS, AND TRANSMISSION WERE DETECTED. THE VEHICLE WAS TAKEN TO GILBERT CHEVROLET (3550 US-441, OKEECHOBEE, FL 34974, (863) 261-8947), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 423.
BACK UP CAMERA IS FUZZY AT NIGHT AND IS VERY DANGEROUS TO USE WHEN BACKING UP. USING IT AT NIGHT HAS RESULTED IN ALMOST BEING IN AN ACCIDENT ON TWO OCCASIONS. I TOOK IT TO THE CHEVROLET DEALER TODAY AND THEY SAID IT NEEDED NO REPAIR AT THIS TIME AND IT MET GM SPECS. IT HAS BEEN THIS WAY SINCE I BOUGHT THE TRUCK AND DOES IT EVERY TIME YOU BACK UP AT NIGHT.
I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.
MY BACKUP CAMERA AT NIGHT WHEN YOU GO TO REVERSE THE CAMERA IS VERY BRIGHT, MY WIFE HOLDS A BOOK OVER IT SO I CAN SEE OUT THE WINDOWS. IT IS EXTREMELY BRIGHT BUT ONLY IN REVERSE, WHEN DRIVING THE BRIGHTNESS IS FINE. THIS COULD CASE A SAFETY ISSUE IF MY SON IS DRIVING AT NIGHT, VERY DIFFICULT TO BACK UP AND SEE YOUR SURROUNDINGS.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, SHOOK AND LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO GATOR CHEVROLET (208 HATLEY ST W, JASPER, FL 32052) AND WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED AND REMAINED AT THE DEALER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE SAME DEALER ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO PROVIDE A SOLUTION FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,900.*BF*JB
Rear back up camera continues to error need servicing.
WAS DRIVING BACK HOME GOING AROUND 65MPH WHEN ALL OF THE SUDDEN IT DOWN SHIFTED AND EVENTUALLY LOSE POWER. I PULLED OVER RESTARTED TRUCK AND CHECK ENGINE LIGHT TURNED ON AND WOULD NOT SHIFT OUT OF FIRST GEAR. I COULD NOT TAKE IT TO THE DEALERSHIP THAT DAY AS IT WAS SUNDAY AND WOULD HAVE TO WAIT TILL MONDAY. MONDAY 10/14/19 CAME AND I TOOK IT TO THE DEALERSHIP. DEALERSHIP HAS STILL NOT FIXED THE PROBLEM, THEY HAVE ALREADY REPLACED THE PC MODULE, AND VALVE BODY. NOW THEY ARE THEY SAYING THEY ARE GOING TO REPLACE THE WIRING HARNESS ON IT. I DO HAVE A GM CASE #9-564919828, HOWEVER THEY ARE NO HELP AND BASICALLY TELL ME THE SAME THING AS THE DEALERSHIP DOES. TRUCK HAS BEEN AT THE DEALERSHIP SINCE 10/14/19 AND HAVE STILL NOT FIXED IT, TODAYS DAY 12/05/19.
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
THE BACKUP CAMERA IS USELESS AT NIGHT, I ALREADY TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS NORMAL FOR THE TRIM OF THE TRUCK
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE DISPLAY WOULD GO IN AND OUT AND WAS EXTREMELY FUZZY, DISTORTED, AND PIXELATED. OCCASIONALLY, THE CAMERA WENT COMPLETELY OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOM LIGHT CHEVROLET (738 N. EARL RUDDER FWY, BRYAN, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 300.
WHEN BACKING UP THE REAR VIEW CAMERA FLASH'S OUT EVERYTIME I PRESS THE BRAKES AND ALSO THERE ARE LINES THROUGH THE SCREEN.
AFTER DRIVING MY 2019 RST SILVERADO THE TRUCK STARTING HARD SHIFTING OUT OF 1ST GEAR WHEN STARTING OUT. NOW AT 22000 MILES ALONG WITH IT SHIFTING HARD OUT OF 1ST GEAR, IT NOW IS SHUDDERING WHEN DRIVING AT DIFFERENT SPEEDS. WHEN IT SHIFTS HARD FROM 1ST TO 2ND IT FILLS LIKE IT IS GOING TO DROP THE REAR END OUT OF THE TRUCK. THIS IS NOT NORMAL!
THE BACKUP CAMERA BLINKS AND FADES OUT. MUCH OF THE TIME THE SCREEN IS FUZZY. THIS OCCURS WHILE STATIONARY OR IN MOTION. DURING NIGHT TIME I CAN BARELY SEE WHAT'S BEHIND ME FOR THE SCREEN IS DARK AND BLURRY.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THE TRANSMISSION HAD A DELAY WHEN CHANGING GEARS FROM REVERSE INTO DRIVE. IN ADDITION, WHEN THE VEHICLE WAS PLACED IN REVERSED, IT LURCHED FORWARD ROUGHLY AND FELT AS IF IT WOULD STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED RELIANCE CHEVROLET BUICK GMC (5020 7TH ST, BAY CITY, TX 77414, (904) 701-0493), INFORMING THEM THAT THE VEHICLE STARTED WITH A DELAY FROM FIRST TO SECOND GEAR, DIFFICULTY SHIFTING FROM FIRST TO SECOND GEAR, AND A DELAY IN MOVING FORWARD WHEN SHIFTING GEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 6,000.*PM*JB
2019 CHEVY 1500 TRAIL BOSS DOUBLE CAB: THE BACKUP CAMERA CUTS IN AND OUT WHEN YOU APPLY PRESSURE TO THE BRAKES. THIS COULD CAUSE ISSUES WHEN YOU RELY ON THIS AND THEN THE CAMERA CUTS OFF AND BOOM... YOU HIT SOMETHING/SOMEONE BECAUSE THE BACKUP CAMERA CUTS OFF.
360 CAMERA SYSTEM WORKS, THEN SCREEN GOES BLUE WITH "SERVICE REAR VISION SYSTEM" (XXXX) I HAVE SEVERAL CHILDREN ON MY BLOCK AND THIS COULD CAUSE SERIOUS INJURY THIS WAS FROM THE DAY I BOUGHT IT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AUTOMATIC TRANSMISSION AND BRAKE PRESSURE PROBLEMS. THE AUTOMATION TRANSMISSION JERKS WHEN ACCELERATING FROM ZERO MILES PER HOUR OR AT LOW SPEEDS. IT CAN DRAMATICALLY INCREASE THE RATE OF AN INCIDENT DUE TO THE POWERFUL MOVEMENT THAT THE MOVEMENT DOES TO THE WHOLE TRUCK. YOU CAN THEN FEEL THE WHOLE TRUCK SWAY BACK AND FOURTH DUE TO THE IMPACT. THIS "JERKING" FROM THE START CAN INCREASE THE RISK OF HITTING ANYTHING IN FRONT OF YOU BECAUSE OF IT NOT BEING CONTROLLED PROPERLY WHEN MOVING IN CLOSE PROXIMITY AREAS SUCH AS HIGH VOLUME TRAFFIC AREAS, HIGH COUNTS OF PEDESTRIANS WALKING ACROSS THE STREET, PARALLEL PARKING, AND PARKING CLOSE TO ANOTHER CAR IN FRONT OF YOU OR ANY OTHER TYPE OF OBJECT IN FRONT OF YOU. THE BRAKE APPLICATIONS TAKE AN EXTREME AMOUNT OF PRESSURE TO STOP THE VEHICLE AT ALL GIVEN TIMES. MY TRUCK IS BRAND NEW AND PURCHASED ON 9/18/2019.
Truck lunges forward sometimes. It will work properly most of the time and then after stoping , when you tramp on the gas it will hesitate then lunge forward. As I said most of the time it works properly. I consider this a very real hazzard, has been doing this for months. One day at my golf club while pulling into my parking spot,a tight fit, I had to back up to get into my spot. When I tried to go forward it had about a two second hesitation then squealed the tires. I have witnesses. My dealer says everything with the truck is normal after they inspected it . The internet is full of the same thing from other owners of the same truck.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS DRIVING 45 MPH, ANOTHER VEHICLE DROVE THROUGH A RED TRAFFIC LIGHT. AS A RESULT, THE CONTACT T-BONED THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE, BACK, AND KNEES, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF ANY INJURIES REGARDING THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO RICK HENDRICK CHEVROLET OF BUFORD (LOCATED AT 4490 S LEE ST, BUFORD, GA 30518, (678) 394-3117), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP IN TRAFFIC, THE ACCELERATOR PEDAL WAS LIGHTLY DEPRESSED; HOWEVER, THE VEHICLE HARD SHIFTED BETWEEN FIRST AND SECOND GEAR AND THE VEHICLE WENT SIDEWAYS. THE CONTACT AVOIDED A CRASH AND WAS CONCERNED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO JIM BUTLER CHEVROLET (59 GRAVOIS BLUFFS BLVD, FENTON, MO 63026, (636) 349-3222) ON FOUR SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE TRANSMISSION WAS RE-CALIBRATED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. THE VIN WAS NOT AVAILABLE.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle jerked and vibrated while shifting into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an Extended Warranty coverage related to the failure. The failure mileage was 200.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND AND ROLLED TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAFONTAINE CHEVROLET (7120 DEXTER ANN ARBOR RD, DEXTER, MI 48130, (734) 408-4075) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. IN ADDITION, SERVICE CODE: P25A2 (TRANSMISSION AND BRAKE CONTROL) WAS DISPLAYED AND THE ONSTAR FEATURE DISPLAYED FAILURES WITH THE ENGINE, TRANSMISSION, VACUUM PUMP, AND MASTER CYLINDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 13,000.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ESC, SERVICE PARKING, SPEED LIMIT 60 MPH, TRACTION CONTROL, AND VEHICLE NOT IN PARK. ALSO, WHILE APPROACHING A STOP SIGN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE VEHICLE SLOWED DOWN UNTIL IT STOPPED IN THE MIDDLE OF THE ROAD. THE POLICE ARRIVED, BUT A REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE TURNED OFF WHEN IT MADE A COMPLETE STOP AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO LBJ CHEVROLET INC. (LOCATED AT 815 E WASHINGTON ST, NASHVILLE, NC 27856, (252) 677-9027). THE VEHICLE WAS THEN TOWED TO SIR WALTER CHEVROLET (LOCATED AT 8501 GLENWOOD AVE, RALEIGH, NC 27612, (919) 787-3700) WHERE IT WAS WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 199.
SERVICE REAR VISION SYSTEM AND BLUE SCREEN FOR BACKUP CAMERA AND CAMERA SYSTEM ON TRUCK HAS BEEN INTERMITTENTLY NOT WORKING SINCE PURCHASED ON 5/18/19. HAVE HAD THE TRUCK TO THE DEALER TWICE TO FIX. FIRST TIME REPLACED REAR CAMERA. ISSUE RETURNED NEXT DAY. SECOND TIME, DEALER POINTED TO A TSP THAT INDICATED THE SYSTEM WAS BUSY WHEN FIRST STARTING THE VEHICLE AND TO ALLOW FOR EXTRA TIME TO PLACE VEHICLE IN REVERSE. ISSUE IS NOT RELATED TO PLACING THE CAR IN GEAR, IT ONLY SHOWS THE ISSUE. ISSUE APPEARS TO BE A SOFTWARE ISSUE IN WHICH THE SYSTEM DOESN'T GET BOOTED UP IN A TIMELY MANNER. AFTER SOME TIME, HAS BEEN RANDOM FROM 2-3 MINUTES TO OVER 30 MINUTES, THE SYSTEM WILL EVENTUALLY COME ONLINE AND WORK PROPERLY. THE ISSUE I HAVE IS MANY OF MY TRIPS ARE JUST A FEW MINUTES UP THE ROAD TO MY FIREHOUSE I VOLUNTEER AT. THE TRUCK DOESN'T HAVE ENOUGH TIME TO COMPLETELY BOOT UP THE CAMERA SYSTEM AND I'M LEFT WITH A BLUE SCREEN WITH NO WAY TO RESET IT OR USE THE CAMERAS. I'VE CONTACTED THE DEALERSHIP SERVICE MANAGER AND CHEVROLET AND CHEVROLET INITIALLY CALLED BACK WANTING ME TO CONTACT THE DEALERSHIP. THE SERVICE MANAGER SAID HE WOULD INVESTIGATE THE ISSUE AND CALL ME BACK TO SCHEDULE A FIX. NO WORD IN OVER 1 MONTH NOW. I SEE ON SEVERAL FORUMS OTHER USERS STRUGGLING WITH THE SAME ISSUE AND SO FAR THERE SEEMS TO BE NO FIX. I'M NOT SURE GM KNOWS WHAT THE ISSUE IS AT THIS POINT. THERE SEEMS TO BE NO WAY TO ALERT THEM AND GET THE RIGHT PEOPLE WORKING ON THE ISSUE. HOPING THIS VENUE WILL BE ABLE TO WAKE SOMEONE UP AT GM. ISSUE IS CONSISTENTLY RANDOM. SOMETIMES IT LOADS QUICKER THAN OTHER TIMES, BUT IS CONSISTENT IN NOT WANTING TO WORK WHEN NEEDED.
BACKUP CAMERA AT NIGHT BLURRY AND SHINES EYE VERY HARD TO SEE TO BACKUP
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK UP CAMERA IMAGE WAS EXTREMELY FUZZY AND THE DRIVER WAS UNABLE TO VIEW IMAGES OF OBJECTS POSITIONED BEHIND THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND WIND GAP CHEVROLET (1013 S. BROADWAY, WIND GAP, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE WOULD GLITCH AND FLICKER. THE IMAGE WAS DISTORTED AND DIFFICULT TO VIEW. THE VEHICLE WAS TAKEN TO TIPOTEX CHEVROLET (1600 NORTH EXPRESS WAY, HGWY 77, BROWNSVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY COMPUTER; HOWEVER, A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5563675162. THE FAILURE MILEAGE WAS 100.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, THE BACK-UP CAMERA FLICKERED, AND THE SERVICE BACK-UP CAMERA MESSAGE WAS DISPLAYED ON THE SCREEN. THE VEHICLE WAS TAKEN TO BOUCHER CHEVROLET, INC. (1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107) ON SEVERAL OCCASIONS AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *DT
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE ABS, ESC, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST BRAKING ABILITY. THE CONTACT CALLED ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO MID STATE CHEVROLET BUICK (179 EXIT 67, SUTTON, WV 26001) ON SEPTEMBER 4, 2019. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. REPAIR THE VEHICLE. PREVIOUSLY, ON AUGUST 22, 2019, THE VEHICLE WAS TAKEN TO RAMEY AUTOMOTIVE RICHLANDS (2750 CLINCH ST, RICHLANDS, VA) WHERE IT WAS KEPT FOR SIXTEEN DAYS. THE SECOND DEALER ALSO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 273.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 70 MPH, THE VEHICLE DOWNSHIFTED TO 20 MPH. OCCASIONALLY, THE VEHICLE WOULD STOP MOVING AND SHUT OFF. ADDITIONALLY, THE VEHICLE FAILED TO SHUT OFF AT TIMES. FURTHERMORE, THE CHECK ENGINE, ENGINE REDUCED POWER, LOW FUEL, SERVICE TRAILER BRAKE SYSTEM, SERVICE 4WD, SHIFT TO PARK, SERVICE ABS, REDUCED STEERING ASSIST, BACK UP CAMERA, SERVICE ESC, AND REDUCE TRANSMISSION FUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DELLENBACH MOTORS (3111 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 226-2438) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONNECTION FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5621232945, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS INVALID.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RELEASED THE BRAKE PEDAL AND ALLOWED THE VEHICLE TO VEER TO THE SHOULDER OF THE ROAD AND COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO LARRY GREEN AUTO GROUP (350 S BROADWAY, BLYTHE, CA 92225, (760) 922-7121) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5448388090. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP AND THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE WENT THROUGH AN INTERSECTION WHERE IT CAME TO A ROLLING STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LOU FUSZ CHEVROLET (5120 N SERVICE RD, ST PETERS, MO 63376, (636) 875-5400) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. A DRIVING TEST WAS ALSO COMPLETED, BUT THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5453112774. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED AND WAS DIFFICULT TO SHIFT WHEN ACCELERATING TO 60 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNI CHEVROLET (2449 FULTON AVE, SACRAMENTO, CA 95825, (916) 426-4089) FOUR TIMES WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS LOOSE, THE ENGINE NEEDED TO BE UPDATED, THE FLUID NEEDED TO BE CHANGED, AND THE VEHICLE NEEDED TO BE DRIVEN FOR 1,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5548811966. THE FAILURE MILEAGE WAS 1,300. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE GEAR WAS SHIFTED INTO REVERSE AND THEN SHIFTED BACK INTO DRIVE, THE VEHICLE JERKED AND LUNGED FORWARD. ON ONE OCCASION, THE CONTACT NEARLY STRUCK A PEDESTRIAN. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE; HOWEVER, THE DEALER WAS UNABLE TO RECEIVE A FAILURE CODE. THE CONTACT ALSO STATED THAT THE DEALER TEST DROVE ANOTHER 2019 CHEVROLET SILVERADO 1500 AND WAS ABLE TO RECREATE THE SHIFT FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-548-7097056. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE BRAKE PEDAL FELT LOOSE AND REQUIRED EXCESSIVE PRESSURE TO DEPRESS AND STOP THE VEHICLE. IN ADDITION, THE SERVICE POWER BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. UPON RESTARTING THE VEHICLE, THE WARNING INDICATORS CONTINUED TO ILLUMINATE; HOWEVER, THE BRAKES APPEARED TO FUNCTION NORMALLY. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH FOLSOM CHEVROLET (12655 AUTO MALL CIR, FOLSOM, CA 95630, (916) 985-5600). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,570.