2019 Chevrolet Silverado Complaint Log

WHEN PUTTING VEHICLE IN DRIVE FROM PARK IT JUMPS FORWARD EVEN WITH FOOT ON THE BRAKE. WHEN GOING FROM REVERSE TO DRIVE IT FEELS LIKE THE VEHICLE IS NOT IN GEAR AND THEN ENGAGES AND THEN THE VEHICLE MAKES A CLUNK NOISE AND ABRUPTLY JUMPS FORWARD. THERE IS ALSO A ISSUE WHEN GOING FROM FIRST TO SECOND WHEN ACCELERATING AND THE SAME WHEN DOWNSHIFTING. THE TRANSMISSION ON THIS VEHICLE IS VERY ERRATIC IN NATURE, YOU NEVER KNOW WHAT IT IS GOING TO DO EVERY TIME YOU DRIVE IT. THIS HAS BEEN HAPPENING SINCE THE FIRST 100 MILES AND I NOW HAVE 8600 AND STILL HAPPENING. I HAVE TAKEN IT TO THE DEALER AND THEY STATED THEY COULD NOT GET IT TO REPEAT THE ISSUE EVEN AFTER LETTING IT SIT OUTSIDE IN 20 DEGREE WEATHER TO COOL EVERYTHING DOWN.

I HAD A RECALL PERFORMED AT A DEALERSHIP AND THEY CONFIRMED THE VEHICLE IS RUNNING PROPERLY. I NOTICED THAT THE NEXT DAY MY LANE KEEP ASSIST WAS TURNED OFF AND NOT FUNCTIONING. LATER THAT SAME DAY WHEN APPROACHING A STOP SIGN, I NOTICED THAT 4 WARNING MESSAGES APPEARED ON MY DASH. THE FIRST SAID POWER STEERING ASSIST DISABLE, THE NEXT SERVICE ESC, THE NEXT TRAILER BRAKE DISABLED, THE NEXT VEHICLE LIMITED TO 62MPH.

SO, I TOOK IT IN 12/17/19 FOR OIL CHANGE, ETC. THERE WAS 3 RECALLS AND PICKED THE TRUCK UP 12/18/19. 12/19/19 AT 6 PM THE TRUCK WOULDN'T STOP! I TOOK IT ON 12/19/19 AND THEY LOOKED INTO IT. THEY REINSTALLED THE SOFTWARE, AND DROVE IT LONGER TO CHECK IT OUT. I PICKED IT UP YESTERDAY, AFTER BEING TOLD IT'S GOOD TO GO. WELL, IT HAPPENED AGAIN THIS MORNING!

THE BACKUP ASSIST CAMERA IS TOO BRIGHT TO SEE SIDE MIRRORS AND LOOK OUT THE BACK WINDOW WHEN BACKING UP IN THE DARK. IT IS VERY DANGEROUS TO TRY AND MANEUVER THE VEHICLE WITH SUCH A BRIGHT LIGHT IN THE CAB.

PRESENT ON A 2019 CHEVY RST Z71 IN NIGHTTIME CONDITIONS, WHEN THE REAR BACKUP CAMERA IS ENGAGED THE QUALITY OF THE CAMERA IS EXTREMELY POOR WITH GRAINY / PIXELATED IMAGE AND MAY CUT OUT ENTIRELY WHILE THE VEHICLE IS STATIONARY AND IN MOTION. THIS CONDITION POSSE A DANGER TO THE SAFETY OF ANY ONE OR ANY THING THE DRIVER MAY NOT SEE AS A RESULT OF THIS CONDITION

ON 12/26/2019 AT 05:40 AM, I GOT IN MY TRUCK (2019 SILVERADO LT ALLSTAR) AND STARTED THE ENGINE. I IMMEDIATELY RECEIVED MULTIPLE WARNING MESSAGES ON MY DASH PANEL. THEY WERE "SERVICE ESC", "BRAKE SYSTEM FAILURE" "STEERING ASSIST REDUCED" AND TO DRIVE NO FASTER THAN 62 MPH. PRIOR TO PARKING THE NIGHT BEFORE ON 12/25/2019 I HAD NEVER HAD ANY PROBLEMS WHATSOEVER. ON 12/26/2019 I WAS HEADING TO WORK BUT FOUND QUICKLY THAT THE BRAKE PEDEL WENT ALL THE WAY TO THE FLOOR WITH VERY LIMITED OR BASICALLY NO BRAKING. THE STEERING BECAME VERY DIFFICULT WITH NO APPARENT POWER ASSIST.

TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION

I'VE BROUGHT MY VEHICLE IN TO A GM CERTIFIED CHEVROLET DEALERSHIP TO GET IT'S OIL CHANGED AND ALONG WITH THAT THEY INFORMED ME OF COMPLETING A SAFETY RECALL PERTAINING TO IT'S BRAKES. THE NEXT DAY AFTER THE RECALL HAD BEEN DONE MY BRAKES HAD GONE SOFT AND MY DASH LIT UP WITH SEVERAL DIFFERENT MESSAGES. SERVICE ESC, SERVICE TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE 62 MPH TOP SPEED. I DECIDED TO BRING IT IN AGAIN AND HAD THE RECALL DONE ONCE MORE. THIS TIME IT LASTED A FEW DAYS UNTIL MY BRAKES HAD GONE OUT ONCE MORE WITH THE SAME MESSAGES. IT'S ALREADY BEEN A SAFETY RISK AS THE SECOND TIME IT HAD HAPPENED I COULDN'T STOP AND WENT THROUGH A 4 WAY INTERSECTION NEARLY MISSING ONCOMING TRAFFIC. MY VEHICLE HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26, 2019. I'VE BEEN INFORMED THAT THERE "IS NO KNOWN FIX PER GM" NOW I'M IN A LOANER VEHICLE WHILE PAYING FOR A TRUCK THAT CAN'T BE DRIVEN.

SEEMED AS IF THE CAR WOULD ALMOST SLIP IN AND OUT GEAR WHEN DIVING APPROX. 30-40 MPH. I THEN NOTICED THE CHECK ENGINE LIGHT CAME ON AND FLASHED ENGINE REDUCTION AND SEEMED TO LOSE SOME POWER. I TOOK IT IN TO THE DEALER, 2 DAYS LATER THEY REPLACED R&R CAMSHAFT POSITION ACTUATOR MAGNET INTAKE.THE NEXT DAY AFTER THE TRUCK BACK. I STARTED THE TRUCK IT PUT IT IN REVERSE AND THE ENGINE STOPPED RUNNING BUT IT SEEMED AS IF IT THE ENGINE WAS STILL RUNNING AS WHEN YOU USE THE REMOTE TO START THE TRUCK, AFTER THE 4TH TRY THE TRUCK STAYED RUNNING BUT THE ENGINE REDUCTION WARNING HAD LIT UP AGAIN. THE TRUCK HAS BEEN BACK AT THE DEALERS FOR 6 DAYS TRYING TO FIGURE OUT THE PROBLEM

WHILE BACKING OUT OF A PARKING SPACE MY BRAKES FELT SOFT AND SEEMED UNRESPONSIVE. PUT TRUCK IN DRIVE AND STARTED MOVING FORWARD AND WHEN I TRIED TO STOP THE BRAKE PEDAL WENT TO THE FLOOR WITH ABOUT 5-10% BRAKING POWER. TRUCK BARELY STOPPED BEFORE ENTERING MOVING CROSS TRAFFIC. TRUCK WENT INTO LIMP MODE DISPLAYING BRAKE SYSTEM FAILURE SPEED LIMITED TO 62 MPH. LIMPED TRUCK TO DEALERSHIP APPROXIMATELY 2 MILES. EVERY TIME I HAD TO STOP I HAD TO PUMP THE BRAKES TWICE AND ON THE SECOND TIME THE BRAKE PEDAL WAS DEPRESSED I WOULD GAIN APPROXIMATELY 50% BRAKING POWER. TRUCK HAS ALREADY HAD ALL RECALLS PERFORMED AND SPECIFICALLY, THE RECALLS RELATED TO "FIXING" THIS EXACT ISSUE. DEALER PUT THE TRUCK ON THE COMPUTER AND EXPLAINED ONLY A CHECK ENGINE LIGHT HAD BEEN ACTIVATED DUE TO THE BRAKE SYSTEM BUT COULDN'T SAY WHAT HAPPENED. DEALER ATTEMPTED TO HAVE ME DRIVE THE TRUCK HOME, 40 MILES ON THE FREEWAY, AND BRING BACK IN 3 DAYS FOR AN APPOINTMENT. FEELING THIS WAS AN UNSAFE OPTION I REQUESTED THEY KEEP THE TRUCK UNTIL IT COULD BE THOROUGHLY INVESTIGATED AND TO PUT ME IN A LOANER OR PROVIDE TRANSPORTATION WHICH THEY DID.

LOST ALL BRAKES, BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE AT 5MPH

TWICE WHEN PULLING A SMALL EMPTY TRAILER RECENTLY, I CAME TO A STOP SIGN AND HAD ALMOST NO BRAKING POWER. THE BRAKE PEDAL WAS HARD AS CONCRETE WITH ALMOST NO TRAVEL AND I HAD TO STAND ON IT TO STOP THE TRUCK WHICH ROLLED INTO THE INTERSECTION BOTH TIMES. BOTH ATTEMPTED STOPS WERE FROM A LOW SPEED AND I DIDN'T HAVE ANY ISSUES BEFORE OR AFTER AND NO WARNING LIGHTS. GOOD THING I LIVE IN A SMALL TOWN WITH VERY LITTLE TRAFFIC OR I COULD HAVE BEEN T-BONED.

HAD A SHORT 5 MILE DRIVE TO A RESTAURANT. THE TRUCK SAT FOR A FEW HOURS. AUTO STARTED THE TRUCK TO WARM. AFTER 5-7 MINUTES I PRESSED THE BRAKE AND TURNED ON THE TRUCK. IT INSTANTLY THREW 3 CODES. BRAKE SYSTEM FAILURE. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC. TURNED THE TRUCK OFF THEN BACK ON. NO CHANGE SAME CODES. PROCEEDED TO GET THE TRUCK BACK HOME WHEN I NOTICED I HAD ALMOST NO BRAKES. NEXT MORNING AFTER STARTING THE TRUCK I DIDN'T HAVE ANY CODE MESSAGES BUT DID HAVE SERVICE ENGINE LIGHT. TRUCK DROVE AND STOPPED AS IT NORMALLY DID.

WEIRD BRAKE AND STEERING FEEL WHILE DRIVING. SPEED DID NOT EXCEED 35 MPH IN NEIGHBORHOOD DRIVING. DIC READ: BRAKE SYSTEM FAILURE MAX SPEED 62 MPH SERVICE ESC TRAILER BRAKE SYSTEM FAILURE. BRAKE PEDAL WAS HARD TO PUSH AND UNRESPONSIVE AT TIMES. FELT LIKE WE WERE DRAGGING THE BACK END AT TIMES. STEERING WAS INCONSISTENT. PARKING BRAKE WAS OFF. STOPPED AND STARTED 3 TIMES, RESET THE VEHICLE A FEW TIMES. PRIOR TO A BIG DOWNHILL, THE LAST RESTART CLEARED THE ISSUE AND THE BRAKE PEDAL WENT TO THE FLOOR. DROVE HOME AND PARKED. TO BE HONEST, FELT UNSAFE TO DRIVE ESPECIALLY WITH MY SON AND WIFE IN THE CAR. LUCKILY WE ONLY HAD A SHORT 3 MILES HOME. CHECK ENGINE LIGHT ON ONSTAR REPORT RECEIVED IN EMAIL

SERVICE BRAKE SYSTEM ERROR MESSAGES APPEARED ON THE DIC.

STARTED VEHICLE UP FROM A PARKING LOT, PROCEEDED TO INTERSECTION. WENT TO HIT MY BRAKES FOR THE RED LIGHT. AND WARNING LIGHTS STARTED FLASHING. I HAD ABOUT 10% OF BRAKES AT THIS POINT. COULD NOT STOP FOR RED LIGHT, BUT WAS ABLE TO STEER TO THE RIGHT, PARALLEL WITH THE ONCOMING TRAFFIC TO AVOID A SERIOUS COLLISION. THE TRUCK IS SETTING AT THE DEALERSHIP NOW. AND I'M BEING TOLD THAT PARTS ARE BACK ORDERED.

AROUND DEC 15TH, I WAS NOTIFIED OF A NEW RECALL RELATED TO THE BRAKING SYSTEM: N192268090 BRAKE SYSTEM MALFUNCTION WARNING. I IMMEDIATELY SCHEDULED AN APPT WITH MY LOCAL CHEVY DEALER TO GET THIS RECALL FIXED. I TOOK IT IN ON 12/17. I HAD TO LEAVE THE TRUCK OVERNIGHT. I PICKED IT UP ON 12/18. ON 12/20, AFTER LEAVING THE MOVIES WITH MY FAMILY, I HAD A TOTAL BRAKE SYSTEM FAILURE - ON CITY STREET. MY DASH LIT UP WITH ABS, CEL AND WARNINGS SUCH AS "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". WHEN I TRIED TO APPLY MY BRAKES, THEY WERE STIFF AND DID NOT STOP THE TRUCK IMMEDIATELY. THEY WERE VERY HARD TO PUSH IN. I WAS ABLE TO LIMP HOME. I TOOK MY TRUCK BACK TO THE DEALER THE NEXT MORNING 12/21. THEY HAD IT FOR A WEEK UNTIL THE FOLLOWING SATURDAY 12/28. THEY SAID GM TOLD THEM THE ISSUE WAS LOOSE BATTERY CABLES THAT INTERFERED WITH THE BRAKING SYSTEM. THEY TIGHTENED THEM AND SHOULD BE GOOD TO GO. I PICKED MY TRUCK UP THAT DAY. THAT NIGHT, AFTER LEAVING A BASKETBALL GAME WITH MY FAMILY, THE SAME THING HAPPENED AGAIN - COMPLETE BRAKING SYSTEM FAILURE - AFTER TURNING TRUCK ON. I RETURNED MY TRUCK TO THE DEALER ON THE 30TH WHERE IT IS STILL SITTING. THEY TOLD ME GM SAID NOT TO RELEASE THE TRUCK BACK TO OWNER UNTIL ENGINEERS FIGURE OUT THE ISSUE. I HAVE OPENED A CASE WITH GM CASE # [XXX]. I HAVE GONE THROUGH 2 DIFFERENT AGENTS - NEITHER OF WHICH HAVE OFFERED ANY UPDATES. I HAVE BEEN WITHOUT MY TRUCK FOR OVER 2 WEEKS AND THERE IS NO UPDATES TO THIS MAJOR SAFETY ISSUE. I HAVE LOST CONFIDENCE IN MY NEW TRUCK & FEEL THAT MY FAMILY IS NOT SAFE. THERE ARE SEVERAL OTHER OWNERS IN THE SAME BOAT IN THE CHEVY FORUM I FOLLOW. HTTPS://WWW.GM-TRUCKS.COM/FORUMS/FORUM/245-20192020-SILVERADO-SIERRA-TROUBLESHOOTING/ THIS IS VERY SAD AND I AM EXTREMELY DISAPPOINTED IN GM/CHEVY. I HAVE SPENT THOUSANDS OF $$ ON A NEW VEHICLE AND IT IS NOT SAFE TO DRIVE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, AN ENGINE COMPARTMENT FIRE HAD OCCURRED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE AND POLICE REPORT WAS TAKEN AT THE SCENE. THE LOCAL DEALER NEW ROCHELLE CHEVROLET (291 MAIN ST. NEW ROCHELLE NY) AND THE MANUFACTURER WERE NOTIFIED OF THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 8,000.

When put in drive and start driving as I start going it won’t shift and takes longer than normal when finally shifts it’s to hard and truck jumps a lot as if had hit a bump with rear tires, Also while driving in highway truck vibrates to much have already try new tires new rims and different parts of suspension to solve issues but continues to do the same.

INFOTAINMENT SCREEN AT NIGHT WHEN IN REVERSE BACKING UP THE REAR CAMERA DISPLAY IS SO BRIGHT IT BLINDS VISIBILITY OF THE SURROUNDING AREA. IVE PULLED IN FRONT OF CARS TWICE CAUSE I CANT SEE LIGHTS COMING DOWN THE ROAD, ALL I CAN SEE IS A REFLECTION OF LIGHT INSIDE MY TRUCKS WINDOWS FROM THE BRIGHTNESS OF THE REAR CAM. ITS ALMOST TO WEAR IM ABOUT TO MAKE A CARDBOARD COVER TO COVER IT SO I CAN SEE. LOVE THE TRUCK BUT THIS MAKES ME WANT TO GET RID OF THE NEW 50,000$ DOLLAR TRUCK I JUST BOUGHT.

WHILE REVERSING ON OUR DRIVEWAY THE TRUCK LOST ABOUT 90% OF ITS ABILITY TO BRAKE. THE PEDALS WERE PRESSED HARD AND ALL THE WAY DOWN UNTIL IT SLOWLY CAME TO A STOP. WE TURNED OFF THE TRUCK AND STARTED IT AGAIN AND THE PROBLEM CONTINUED. TOOK IT IMMEDIATELY TO THE DEALERSHIP, THEY WERE VERY DISMISSIVE SAYING NOTHING WAS WRONG WITH THE TRUCK. AT THE DEALERSHIP WE DROVE IT AGAIN AND THE BRAKES WERE WORKING NORMALLY. LEFT THE TRUCK AT THE DEALERSHIP EVEN THOUGH THEY DIDN'T WANT TO CHECK IT. THE TRUCK ALSO HAD TWO RECALLS THAT NEEDED TO BE ADDRESSED. ACCORDING TO THE DOCUMENTATION THEY CHECKED THE BRAKES AND FOUND NOTHING WRONG. MY MAJOR CONCERN IS WHAT IF THIS HAPPENS AGAIN ON A BUSY HIGHWAY OR STREET? MY FAMILIES SAFETY IS NOTHING TO BE DISMISSIVE ABOUT.

2019 SILVERADO HIGH COUNTRY.124 MILES THE ENGINE LIGHT CAME ON. TRANSMISSION WOULD NOT SHIFT OUT OF A LOWER GEAR. I WAS DRIVING 45 MPH AND HAD TO PULL OVER AND HAVE THE VEHICLE TOWED. THE VEHICLE IS CURRENTLY SITTING AT DAN VADEN POOLER GEORGIA.

I TOOK IT TUESDAY 12/17/19 IN FOR AN OIL CHANGE AT 4K MILES TO GET UNDER 7K SERVICE. FOR MY 2019 HIGH COUNTRY. AS I WAS NOTIFIED I WAS DUE FOR AN OIL CHANGE. I LOOKED ON ONSTAR. SAW THERE WAS A RECALL AND FIGURED THEY COULD TWO THINGS AT ONCE. COME TO FIND OUT THERE WERE THREE RECALLS. WHICH I GET IT, THINGS HAPPEN. I GET IT HOME TUESDAY NIGHT NO ISSUES. THURSDAY 12/19/19 AROUND 6 PM, AS I WAS BACKING OUT OF MY DRIVEWAY AND IT WOULDN'T STOP. I HAD TO STAND ON THE BRAKES. I AM 6'2' AND 300 LBS. I WAS ABLE TO GET THE VEHICLE IN DRIVE AND AGAIN, THE VEHICLE WAS NOT EASILY STOPPING. I HAD NUMEROUS DASHBOARD DISPLAYS. I TOOK PICTURES OF THE DISPLAYED ITEMS. I CALLED RICK HENDRICK CHEVROLET AT 6:53 PM ON 12/19/19 AND SINCE I LIVE CLOSE DROPPED IT OFF AT THE DEALER, AS I WAS HEADED OUT OF TOWN SUNDAY AND WANTED THIS FIXED. SO.... HERE COMES THE ISSUE BESIDES IT NOT STOPPING THAT I AM EVEN MORE FIRED UP ABOUT! THE SERVICE GUY, CALLED ME FRIDAY MORNING TO SAY THEY CAN'T FIND ANYTHING WRONG. NOW, WITH THE DISPLAY SAYING SERVICE ESC, TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE NOT TO GO ABOVE 62 MPH, I AM PRETTY SURE IT TRIGGERED AN CODE AND WOULD BE IN CODE HISTORY. I TOLD HIM I HAD PICTURES OF THE DASH DISPLAY AND THAT THEY NEEDED TO CHECK THE CODE HISTORY. HE TOLD ME AT ONE POINT IT WAS THE VACUUM, BUT THEN TOLD ME THAT THE VACUUM WAS AN ISSUE WITH LAST YEARS MODEL. AND THAT HE WAS HAVING HIS MASTER TECHNICIAN LOOK AT IT. AROUND 4 PM ON FRIDAY, WITH A FAMILY TRIP COMING UP SUNDAY 12/22/19 AND NOT HEARING ANYTHING I CALLED A FEW TIMES TO FIND OUT IF I NEEDED TO RENT A CAR OR THEY COULD GET ME A LOANER. I GOT A CALL AROUND 5:13 PM ON 12/19/19 TELLING ME IT'S READY AND THEY REINSTALLED THE SOFTWARE AND THE MASTER TECHNICIAN DROVE IT. SAID HE IS COMFORTABLE. I WAS SCARED THEN AND SCARED NOW TO PUT THEM BACK IN THAT VEHICLE.

MERGING INTO 70 TO 80 MPH TRAFFIC ON INTERSTATE I95 MY TRUCK STALLED ABRUPTLY TO 45 MPH AND AT 3000 RPM WOULD NOT SHIFT OUT OF THE LOWER GEAR IT WENT IT. I HAD TO MERGE QUICKLY TO THE EMERGENCY LANE WITH ON COMING TRAFFIC DOING ALL THEY COULD TO GET AROUND AROUND ME. HAD TO HAVE THE VEHICLE TOWED.

TRANSMISSION WILL HESITATE AND SHIFT VERY HARD FROM 1ST TO 2ND GEAR ESPECIALLY IN COLDER WEATHER. THIS HAS HAPPENED SINCE I PURCHASED THE TRUCK. DEALER CHANGED TRANSMISSION FLUID AND SAID HARD HESITANT SHIFT WAS NORMAL.

HAVE TAKEN VEH,IN TWICE FOR RECALL FIXES,GETTING NOTICES ON PH ,SAYING VEH HAS NOT BEEN FIXED

ALL FOUR WHEELS LOCK UP, SEEMS TO HAPPEN AFTER IDLING FOR A FEW MINUTES, HAD TOWED TO DEALER SHIP ON 12/18/19, PICKED UP ON 12/19/20 ADVISED BREAKING SYSTEM ONLY NEEDED REPROGRAMMED. DROVE FOR ABOUT 40 MILES IT WAS FINE, STOP FOR A FEW MINUTES TRUCK RUNNING IN PARK, THEN DROVE ABOUT 1-1/2 MILE, AS I ENTERED A MAJOR INTERSECTION ALL FOUR WHEELS LOCKED UP, NEARLY CAUSE A MAJOR ACCIDENT , THE TRUCK WHEELS LOCKED UP 3 ADDITIONAL TIMES WHILE TRY TO OFF THE MAIN ROAD.....AGAIN HAD TOWED TO DEALERSHIP, WAITING FOR UPDATE. THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLEM

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated and independently turned off. The vehicle was taken to the dealer, but the failure was not duplicated. The failure reoccurred. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road, and the vehicle was turned off. The dealer was made aware of the failure. The contact was advised to take the vehicle to an alternative local dealer. The vehicle was restarted and taken to the alternative dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that when the vehicle was purchased in 2019, several warning lights were illuminated. The vehicle was taken back to the dealer several times; however, the failure was not duplicated. The contact stated that at one point the vehicle was at the dealer for more than thirty-two days and the failure was not duplicated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.

THE 8 SPEED TRANSMISSION SOMETIMES GETS HUNG IN BETWEEN GEARS OR SHIFTS VERY HARD AFTER IT INTERMITTENTLY COMES OUT OF GEAR. THIS WEEK, I WENT TO CROSS A ROAD ON DRY ROAD CONDITIONS AND THE VEHICLE CAME OUT OF GEAR, THE ENGINE REVVED AND I WAS WITHOUT A GEAR FOR 2-3 SECONDS, CAUSING THE ONCOMING TRAFFIC TO BE UNCOMFORTABLY CLOSE BY THE TIME I REGAINED POWER AND WAS ABLE TO CROSS THE ROAD. THERE HAVE BEEN OTHER TIMES THAT I HAVE BEEN AT A STOP SIGN AND I GO TO TAKE OFF AND THE ENGINE REVS UP AS I HIT THE GAS BUT IT IS NOT IN GEAR AND THEN ABRUPTLY SNAPS INTO GEAR, CAUSING THE TIRES TO ACTUALLY SQUEAL. SO THIS ISSUE HAS HAPPENED WHEN THE TRUCK IS STILL MOVING AND ALSO WHEN IT WAS AT A STOP SIGN AND NOT IN MOTION,

WHEN COLD, THE TRANSMISSION HAS A HARD SLIP WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. USUALLY HAPPENS IN THE MORNING WHEN I AM LEAVING MY HOUSE. ON ICY/SNOW COVERED ROAD IT WILL CAUSE THE REAR WHEELS TO LOSE TRACTION. THUS CREATING A SAFETY HAZARD FOR ME, OTHER VEHICLES OR PEDESTRIANS ON THE ROADWAY.

ON DEC 16 I STARTED MY VEHICLE VIA THE REMOTE START. I THEN GOT IN AND MY ECS, ABS, TRACTION CONTROL, STEERING AND A LOT MORE LIGHTS LIGHT UP ON THE DASHBOARD. I WENT TO BACK IT UP I COULDNT STOP IT UNLESS I STUCK MY FOOT IN IT HARD AND I COULDNT EVEN STEER IT SO I WOULDNT WRECK. CALLED ONSTAR THEY SAID TO DRIVE CAREFULLY BUT NEEDS TO BE SERVICED WITHIN 7DAYS. I PARKED IT FOUND ANOTHER WAY TO WORK AND HAD MY VEHICLE TOWED TO THE DEALERSHIP. THEY SAID IT WAS FIXED AND WAS JUST A BATTERY ISSUES AND THEY FIXED A COUPLE OF RECALLS. THEN ON JAN 26 NOT EVEN A MONTH LATER I WAS AT THE GROCERY STORE AND STARTED THE TRUCK, STARTED BACKING UP AND THE DASHBOARD STARTED LIGHTING WARNINGS AND I COULDNT GET THE TRUCK TO STOP. FINALLY WITH EVERYTHING I HAD I GOT IT TO STOP. I HAD TO GET THE VEHICLE HOME CAUSE IT WAS SUNDAY SO I PUT ON MY FLASHERS DROVE LESS THAN 30MPH AND GOT IT HOME THANK GOODNESS WITHOUT CAUSING A WRECK. HAD IT TOWED BACK TO ANOTHER DEALER AND YOU KNOW THIS DEALER BLAMED THE OTHER DEALER SAID THEY DIDNT DO SOMETHING RIGHT AND THEY JUST RESET THE SYSTEM. A WEEK LATER, AND AGAIN HAVING IT TOWED WITH MY OWN INSURANCE CAUSE ONSTAR WOULDNT TOW IT TO THE DEALER I WANTED. I WASNT EVEN OFFERED A LOANER VEHICLE.

THE REAR BACKUP CAMERA IS FULL OF STATIC INTERFERENCE AT NIGHT CREATING SAFETY ISSUES WHEN TRYING TO BACK UP. IT'S VIRTUALLY UNUSABLE AND CREATES A SAFETY HAZARD ESPECIALLY WHILE TRAVELING WITH MY TWO CHILDREN. I'VE ALMOST CRASHED INTO DIFFERENT OBJECTS OR VEHICLES IN ATTEMPTS TO BACK UP THE TRUCK. I TOOK THE TRUCK IN TO HAVE THIS FIXED, TWO WEEKS AFTER BUYING THE VEHICLE. THEY WERE UNABLE TO FIX THIS ISSUE. I NEED SOME HELP ON A RESOLUTION.

I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.

UPON STARTING THE TRUCK AND PUTTING IT IN DRIVE, THE PARKING BRAKE MAINTENANCE LIGHT, CHECK ENGINE LIGHT AND ABS LIGHT CAME ON. IT PROVIDED MULTIPLE WARNINGS THAT IT NEEDED SERVICE AND PUT THE ENGINE IN 'LOW POWER MODE'.

AT ABOUT 45 MPH ON A CITY STREET, I TRIED TO APPLY THE BRAKES BUT THE PEDAL FELL COMPLETELY TO THE FLOOR AND ABOUT 98% OF THE BRAKING ABILITY WAS GONE. I WAS ABLE TO RIDE THE TRUCK UP ONTO THE SHOULDER TO SLOW DOWN AND STOP. AFTER RESTARTING THE VEHICLE, IT SEEMED THAT THE BRAKES WERE WORKING AGAIN SO I TRIED TO MAKE IT TO THE DEALERSHIP (ABOUT 1.5 MILES AWAY). ACCELERATING BACK UP TO SPEED WAS VERY JUMPY - ALMOST AS IF THE ENGINE WAS BEING STARVED. AFTER GETTING UP TO ABOUT 35 MPH, THE BRAKES ENGAGED INTERMITTENTLY WITHOUT ME TOUCHING THE BRAKE PEDAL. I PULLED BACK OVER AND HAD THE VEHICLE TOWED TO THE REST OF THE WAY TO THE DEALERSHIP. WHILE STOPPED AND ENGINE IDLING, I OBSERVED A VERY NOTICEABLE KNOCK COMING FROM THE ENGINE. THE DEALERSHIP DIAGNOSED THE PROBLEM AND IS REPLACING THE MASTER BRAKE CYLINDER AND LIFTERS IN THE ENGINE. THIS FAILURE WAS EXTREMELY DANGEROUS AND I WAS LUCKY THAT IT DID NOT CAUSE AN ACCIDENT.

WHEN I BACK UP THE BACK UP CAMERA FLASHES OUT, IS BLURRY, AND IT SEEMS AS IF WHEN I TAP THE BRAKES IT MAKES THE SCREEN FLASH OUT CAUSING A SERIOUS HAZARD. I'VE CONTACTED GM THEY ARE AT THIS POINT I ASSUME IGNORING ME AND REFUSE TO HELP WITH THIS ISSUE ON MY BRAND NEW TRUCK. NOW TODAY MY BREAK MONITOR SYSTEM FLASHES UP RED SAYING SERVICE SYSTEM NOT MY BREAKS OR PADS BUT SOMETHING WITH THE BREAK SYSTEM IS APPARENTLY WRONG NOW.

ONGOING COMMUNICATION BETWEEN LOCAL DEALER AND CHEVY/GM EXECUTIVE SUPPORT TEAM TO FIX SHUDDER/VIBRATION IS NOT RESOLVED. CHEVY STATES "NORMAL CHARACTERISTIC" FOR THIS MODEL VEHICLE, 2019 SILVERADO 5.3, 8 SPEED. I VEHEMENTLY DISAGREE. GM APPROVED TORQUE CONVERTS SWAP AND THEN PROBLEM GOT MUCH WORSE. THEY NOW SAY, RESOLUTION IS FINAL, THIS IN NORMAL! PLEADED WITH DEALERSHIP GENERAL MGR, TO CONTACT DISTRICT SUPERVISORS TO RE-EVALUATE. NOW THEY ARE GOING TO RUN PICO TEST AND COMPARATIVE ANALYSIS AGAINST 2 NEW TRUCK ON THEIR LOT. MY TRUCK ONLY HAS 6K MILES AND SHOULD SHAKE AND VIBRATE, BUT IT DOES AND GETTING WORSE. HARMONIC DISTORTION WITHIN CAB GETTING WORSE. SEEMS THE MORE MILES I PUT ON IT, THE WORSE IT GETS. AFTER DRAIN AND FLUSH OF TRANSMISSION, PER TSB, NOW ALSO HAD DELAYED SHIFTING, AND HAVING TO BRAKE HARD WHEN DOWNSHIFTING BECAUSE IT WANTS TO LURCH FORWARD. FRUSTRATING AT BEST, BUT SAFETY AND RISK OF INJURY ARE MY IMMEDIATE CONCERN. NEED HELP!

WHILE BACKING UP IN A PARKING LOT, LOST ALL BRAKING ABILITY EVEN THOUGH PEDAL WAS DEPRESSED SEVERAL TIMES. VEHICLE FINALLY STOPPED ON ITS OWN AFTER MULTIPLE WARNING LIGHTS INCLUDING ENGINE ONE CAME ON AND MESSAGES REFERRING TO BREAK SYSTEM FAILURE - 62 MPH MAXIMUM SPEED AND SERVICE TRAILER BREAK SYSTEM. ONSTAR ALSO EMAILED STATING ISSUE WITH ANTI-LOCK BRAKES. VEHICLES WAS TOWED TO DEALERSHIP AND DIAGNOSIS SHOWS NOTHING! SOME UPDATES WERE MADE TO SOFTWARE THAT WAS ALL. CONTACTED GM AND THEY OPENED A CASE.

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE AND RESUMING DRIVING, THE VEHICLE INDEPENDENTLY MADE AN ABRUPT STOP WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND WAS DRIVEN BY A FRIEND TO GRIECO CHEVROLET OF DELRAY BEACH (2605 S FEDERAL HWY, DELRAY BEACH, FL 33483) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT RECEIVED NO ASSISTANCE FROM THE DEALER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

TRANSMISSION ISSUES SHIFTING PROBLEMS AND SHATTERING WHEN DRIVING

PURCHASED THIS VEHICLE IN NOV OF 2019. THE REARVIEW CAMERA DOES NOT FUNCTION PROPERLY AND GM DOES NOT WANT TO CHANGE MY CAMERA. THEY KEEP ON STATING THEY HAVEN'T FOUND A FIX AND ALWAYS LEAVE ME WITH NO NEW INFORMATION. I'VE OPENED TICKETS WITH THEM AND NOTHING. WAS READING ONLINE TODAY AND THEY STATE THAT THE ISSUE ONLY HAPPENS ON LOWER TRIM MODELS. MINE IS A CUSTOM TRIM MODEL. I WOULD LIKE THIS FIXED AS IT IS DANGEROUS, GOING REVERSE AND THE CAMERA GLITCHES OUT OR TURNS BLACK.

THE REAR BACKUP CAMERA IS FAULTY. RANDOMLY WILL GET A BLUE SCREEN (BACKUP CAMERA BEING INOPERABLE) THAT SAYS TO "SERVICE REAR VISION SYSTEM". RESEARCH ONLINE, SAYS THERE IS NO CURRENT FIX FOR THIS ISSUE. I ONLY HAVE 600 MILES ON A BRAND NEW TRUCK.

THE ISSUE I HAVE WITH MY 2019 SILVERADO IS THE REAR VISION OR BACK UP CAMERA. THE CAMERA IS BASICALLY USELESS AT NIGHT BECAUSE THE RESOLUTION BECOMES EXTREMELY DISTORTED AND BLURRY. THE CAMERA WILL ALSO GO COMPLETELY BLACK WHILE THE VEHICLE IS IN MOTION SUCH AS BACKING INTO MY DRIVEWAY OFF A BUSY PUBLIC ROAD. I BELIEVE THIS IS A EXTREMELY DANGEROUS SAFETY ISSUE CONSIDERING CHILDREN ARE OFTEN RIDING BIKES OR PLAYING ON THE SIDEWALK I'M BACKING ACROSS THE ENTER MY DRIVEWAY. I HAVE HAD THE TRUCK INTO THE DEALERSHIP FOR THE PROBLEM BUT THEY CLAIM THE CAMERA IS WORKING AS IT SHOULD MAKING THIS SITUATION EXTREMELY FRUSTRATING. I KNOW THIS IS NOT AN ISOLATED ISSUE BECAUSE MY FATHER HAS THE EXACT SAME TRUCK AND WE BOTH HAVE THE PROBLEM ALSO MANY PEOPLE ON FORUMS HAVE THE PROBLEM. I REALLY HOPE GM COMES OUT WITH A FIX FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED.

I LEASED THIS BRAND NEW 2019 CHEVY SILVERADO 1500 ON SEPTEMBER 16TH, 2019. ON NOVEMBER 22, 2019, I LOST POWER STEERING WHILE BACKING OUT OF MY DRIVEWAY. I WAS UNABLE TO TURN THE WHEEL, AND THE SERVICE ESC, TRAILER BRAKE STEERING ASSIST REDUCED MESSAGE APPEARED. THE STEERING DID NOT COME BACK UNTIL I SHUT THE TRUCK OFF AND RESTARTED IT. I TOOK THE TRUCK IN THE SAME DAY TO THE DEALER TO BE SERVICED AFTER THIS ALARMING EVENT. WHEN GIVEN TO THE DEALER IT ONLY HAD 1,647 MILES ON IT. IT REMAINS AT THE DEALER DO TO MY SAFETY CONCERNS. I DO NOT FEEL SAFE DRIVING IT.

I BOUGHT A NEW 2019 CHEVY SILVERADO AT THE END OF 2019. THE BACKUP CAMERA FLICKERS AND CUTS OUT. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THERE IS NO SOLUTION FOR IT. THIS CANNOT BE THE RIGHT ANSWER. I HAVE SMALL CHILDREN AND WITH A LARGE TRUCK I DEPEND ON THE CAMERA WORKING. ALSO WITH PARKING I HAVE COME CLOSE TO DAMAGING THE TRUCK.

REAR CAMERA WAY TOO BRIGHT. GOING INTO REVERSE GEAR, THE REAR CAMERA GOES TO FULL BRIGHTNESS AND MAKES SEEING OUTSIDE OF THE CAR NEARLY IMPOSSIBLE AND VERY DANGEROUS. THE CAMERA NEEDS TO EITHER A) HAVE THE ABILITY TO TURN DOWN BRIGHTNESS OR B) SET AT A LOWER LEVEL OF BRIGHTNESS CONSISTENT WITH SEEING OUTSIDE IN THE DARK.

THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE.

WHEN SLOWING DOWN, THE VEHICLE HAS A HARD DOWNSHIFT. USUALLY IT WOULD BE DESCRIBED AS NOT BEING SMOOTH. TODAY, WHILE TRAVELING ABOUT 40 MPH WITH THE FOOT OFF THE ACCELERATOR, IT DOWNSHIFTED SO HARD IT FELT LIKE I WAS REAR ENDED BY ANOTHER VEHICLE.

STARTED TRUCK AND POWER STEERING WAS NOT WORKING RESTARTED TRUCK SEVERAL TIMES NO CHANGE. DROVE TRUCK ABOUT TEN MILES TO HOME. TEXTED DEALER TO SAY THAT I WOULD BE DROPPING THE TRUCK FOR SERVICE. STARTED THE TRUCK AND EVERYTHING WAS BACK TO NORMAL. TOOK THE TRUCK TO DEALER AND LEFT IT. ONLY HAD THE TRUCK TWO WEEKS AROUND 400 MILES. REALLY CONCERNED WHAT WOULD HAVE HAPPENED IF THIS OCCURS WHILE DRIVING DOWN THE ROAD. THIS IS A NEW VEHICLE. THIS NEEDS TO BE RECALLED AND FIXED!!

I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP.