NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I went to the store and my brakes were working as normal. When I started my truck to leave I had a hard pedal and there we several warnings on the dash. One said to get service and the other said to limit speed to 43 MPH. I had almost no braking power. Fortunately, I was close to home and the speed limit was 30 MPH all the way home. Once I arrived home I cleared the code with my ODBII scanner and the brakes worked as expected. If I was towing my boat this could have been a bad situation resulting in an accident. I haven't had the same issue in several days however this has to be a huge liability for GM. I'm sure that this is a known failure mode for GM.
My lifter failed in my Chevy Silverado 1500 on the highway, causing severe shaking while driving and an array of dash lights. After taking it to a local. Chevy dealer, they confirmed a lifter collapse and possible damage to my cam shaft. I have been up to date on all oil changes with premium synthetic oil, and there were no prior dash lights indicating a problem.
Lifters are failing. Engine is making horrible engine noise. Mechanics said it was lifters.
Dfn failure Cylinder 6 140,000 MI oil changes done at 20% using nothing but mobile one full synthetic 0w 20
Unknown which system failed. While driving on the freeway, truck lost power for a few seconds. Dash lights turned off and back on. Our safety and the safety of others on the freeway were at risk as we had no control of the vehicle. Have not had the truck checked for the problem. Scared to drive it. No warnings appeared.
Odometer Fraud. The contact owns a 2020 Chevrolet Silverado 1500. It was discovered that there was a mileage discrepancy. The contact stated that at the time of purchase, the vehicle mileage was approximately 54,753. The current mileage was approximately 56,000. As per a Carfax report, the contact discovered the vehicle was reported stolen on May 2nd, 2025, with the vehicle mileage at 102,610. The contact was concerned that the odometer was altered prior to the purchase.
Vehicle: 2020 Chevrolet Silverado 1500 4x4 LT (5.3L V8 Engine) Component: Engine (Piston Rings, Lifters, and Motor Assembly) / Powertrain Component Availability: Yes, the failed components/vehicle are available for inspection upon request. What Happened and Safety Risk: While operating the vehicle on Prince Street in Clovis, NM, the engine suddenly began knocking violently without any prior warning or symptoms. Immediately following the mechanical failure, dashboard warning lights illuminated (including the Check Engine light, ABS, and Traction Control) and the vehicle dropped into "Reduced Engine Power" mode. This caused an immediate and hazardous loss of acceleration on an active roadway, forcing an emergency maneuver to navigate out of traffic and pull over safely. This sudden powertrain failure poses an unreasonable and severe safety risk to the driver and surrounding traffic. Confirmation and Inspections: The mechanical failure has been confirmed and diagnosed by Hamilton Chevy in Portales, New Mexico, and Sanders Repair Services in Portales, New Mexico. The vehicle and components have not been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps, messages, or symptoms of any kind prior to the sudden failure.
I have a Trial Boss and it wont shut off when the key is off, KEEPS RUNNING. Did some research and it gave a couple of thing to check.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 40 MPH, the vehicle shuddered and downshifted independently. No warning lights illuminated. Additionally, an OBD2 diagnostic scan retrieved diagnostic trouble codes: U0146, U0101, and U0100. A local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not included in any recall. Additionally, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
Transmission shudder/rumble strip vibration when accelerating
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 35 MPH, the engine started knocking, and the sound grew louder while making a turn. The Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer, where one diagnostic trouble code was displayed, but the vehicle was not repaired. The vehicle was then taken to a second local dealer, who retrieved a code for fuel injector number eight and diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The vehicle was taken to a third dealership, Knapp Chevrolet, where it was diagnosed that the engine needed to be replaced. The vehicle remained unrepaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 94,000.
While driving at highway speed, my vehicle developed a serious transmission problem. At approximately 75 mph, it suddenly lost the ability to maintain speed and dropped to about 55 mph despite throttle input. Engine RPM increased significantly and the vehicle had greatly reduced propulsion. Normal operation temporarily returned after the vehicle was shut off and restarted. The vehicle has also experienced harsh shifting, vibration, limp-mode behavior, a check-engine light, and I reported a momentary wheel-lock event. These symptoms create a safety concern because an unexpected loss of propulsion or abnormal transmission behavior at freeway speeds can increase the risk of a collision. The vehicle was inspected by an authorized Chevrolet dealer. The dealer documented transmission-related diagnostic codes including P0700, P0970, P0968, and P0711. The dealer's repair order specifically referenced GM program N242454441-03, described transmission control-valve wear and pressure loss, and recommended replacement of the valve body. A separate repair estimate included the valve-body assembly and related transmission service parts. Despite the dealer recommending valve-body replacement, GM/dealer coverage was denied primarily because P0747 was not present at the time of diagnosis. I am reporting this because I am concerned that transmission control-valve/valve-body deterioration may cause harsh shifting, reduced propulsion, limp mode, or other safety-related symptoms before or without P0747 being stored. I am asking NHTSA to review whether vehicles with the same underlying valve-body failure may remain on the road because the specific qualifying diagnostic code is not present during a dealer scan. The vehicle and transmission are available for further inspection if requested.
The Electronic Parking Brake System on my 2020 Chevy Silverado 1500 continuously malfunctions. Chevy/ GM Customer Support has been made aware of this issue and continues to disregard it entirely. The Electronic Parking Brake, which is an automatic function that cannot be turned off or bypassed, fails to fully disengage when the vehicle is taken out of Park. The Electronic Parking Brake remains very slightly engaged, producing a slight noise while driving and causing excessively premature wear on the vehicles pads and rotors. My vehicle has about 64,000 miles on it, and I have had to replace my rear brakes twice now already, due to this issue. The majority of those 64,000 miles are from uninterrupted highway driving. Each time the rear brakes were replaced, I had the dealership inspect the braking system. The dealership was not able to definitively confirm for some reason but was able to speculate that the aforementioned is likely what is going on. I find that any malfunction of such a critical part of the vehicle and the safety of it's operators and passengers poses a major safety risk.
The wiring harness failed causing erratic and unpredictable behavior at 65 MPH on this 2020 Chevrolet Silverado 1500 with 77,500 miles on the odometer. General Motors no longer makes the wiring harness and there are none available in the market. This otherwise flawless truck (for which I paid $40,000 at a reseller in 2024) is essentially now totaled (undrivable) and GM will not take any responsibility or provide any other remedy beside $750 toward the purchase of a brand new truck.
Engine light came on and off and June 10, 2026 The truck just stole and no power to go
GM has a known recall and special coverage N242454441 to cover the exact same issue I experienced on my way home from work. However, I am informed my model is not included in this special coverage. The issue I experienced while attempting to turn into my apartment complex on a busy road [XXX] my rear wheels locked up mid turn no warning signs, no lamps, no messages or other symptoms were present. Almost causing me to get into an accident had traffic not stopped. I was able to shift it into park and then to drive to immediately pull off to the side into a parking lot and put my OBD reader I have P0747 solenoid 1 failed locked on. I was informed by GM that they could attempt to reprogram the transmission control model, however based on research this is not the root cause of the issue it is due to the soft aluminum bores causing the transmission module to ware and fail. I have a service appointment on 6-12-26 at 10 am at Bill Cramer GM in Panama City, FL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine failure from bearings and lower rod from lifters. This is the second engine failure in vehicle for the same exact reason per dealership report. Entire engine replacement both times and all lights on dash were on.
When a trailer is connected while parked and vehicle is off, trailer lights flicker, blink and sometimes remain on. Sometimes these events will set off alarm also draining battery down.
See attached document for complaint.
While driving my truck it started flashing all the service lights on the dash, and then started shaking bad and making a loud ratcheting noise from the transfer case/transmission and a loud knock/tick from the engine. I scanned for codes and it has all loss of communication codes for engine/transmission/transfer case/brakes/steering
Transmission failed before 100,000 miles. All service was complete throughout the life of the vehicle. Problems shifting to next gear causing pulling or slipping on the vehicle. If not able to accelerate properly could cause a safety concern on the road. Repairs were made costing $9,000.
The check engine light indicate P0016 crankshaft camshaft position. It has been diagnosed by a mechanic that the timing belt is stretched. Chevrolet has redesigned these parts due to the premature failure but has not issued a recall to install the redesigned parts.
Torque converter disintegrating, metal contamination in transmission fluid.
The rear camera view is skewed resulting in inaccurate reference angles of the vehicle. When used to assist in reversing results in improper placement of vehicle and can cause collision of vehicle with objects.
Our truck started hard shifting and lurching almost a year ago, the check engine light will come on, sometimes the truck will go into safety mode, then the check engine will be off. The problem progressed and we had it diagnosed as a bad transmission control valve which we were made aware is not available to get replaced because of the ongoing recall on other vehicles in the same year range as ours, just not ours specifically. We need to get this fixed and if others are getting it fixed on recall ours should be as well. Otherwise we have a barely usable vehicle, that my husband relies on to get to work, sometimes hours from home, with no way to fix it, a year left of payments, and diminished value because of the transmission issue...that again others are getting fixed at no cost to them. Even without the recall we can't get it fixed because all available parts are going towards the recall. We deserve to have our vehicle added to this recall so we can get in line to fix it. We have been loyal customers for over 20 years to our local dealership Rydell Cheverolet. The incident date is ongoing for over a year but I will put in the most recent date where my husband was almost stranded 300 miles from home.
My 2020 Chevy TrailBoss 6.2L V8 L87, same engine that has been recalled for 2021-2024 literally went dead in the middle of rush hour traffic. The engine has been deemed dead due to the exact current recall reasons. Seeing that was traffic was flowing at 45mph that was not a good scene as the vehicle " locked" itself into park originally so I was stuck in the middle of traffic. The vehicle has been confirmed seized uo by the Portsmouth NH Chevy dealer which is the Key Auto Group. Warranty adjusters representatives from a third party, not GM, will be assessing it this week. I purchased an after market warranty not by GM. I had no warning lights leading into the failure.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 25 MPH, the vehicle suddenly made knocking sounds. The Check Engine warning light illuminated. Additionally, the vehicle experienced rough idling and a decrease in motive power. The vehicle was taken to an independent mechanic, who determined the lifters had collapsed and bent the push rod. The push rod was replaced, but the newly installed part instantly bent. The mechanic informed the contact that the cam needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,800.
I had transmission serviced 9 months ago. Transmission has always shifted hard ( like it was going to shift up to next gear , but then downshift back ) Had serviced and a transmissiom check 5/21/26 and now saying I need it replaced. Truck has 106,000 miles. I’ve heard so many reports of Chevy Silverado transmission going out right after 100,000 miles. If it’s a common problem , I feel GM should recall and repair/replace.
I am filing this complaint regarding a major engine failure in my 2020 Chevrolet Silverado 1500 equipped with the 5.3L V8 engine. At approximately 56,000 miles, my vehicle experienced a failed valve lifter, resulting in loud engine ticking, a check engine light, loss of power, and unsafe driving conditions. The vehicle was no longer operating properly and required immediate repair. Although the vehicle had been regularly maintained and had relatively low mileage for such a significant engine issue, I was informed that the failed lifter damaged the camshaft and related engine components, requiring extensive repairs. The total cost of the repair was $6,180, which I paid out of pocket. My Silverado was just outside Chevrolet's 5-year/60,000-mile powertrain warranty period by time, despite having only 56,000 miles. A major internal engine failure should not occur on a well-maintained vehicle with such low mileage. After researching this issue, I discovered that lifter failures involving the Active Fuel Management (AFM) and Dynamic Fuel Management (DFM) systems in GM's 5.3L engines have been widely reported by other Chevrolet Silverado owners. This indicates a potential design or manufacturing defect rather than normal wear and tear. I am requesting that General Motors provide reimbursement or goodwill assistance for all or a substantial portion of the $6,180 repair cost. I believe customers should not be responsible for paying thousands of dollars to repair a known issue on a low-mileage vehicle. I respectfully request that this matter be reviewed and resolved promptly.
I was driving on I-35 in Norman, Oklahoma, shortly after 7 am, when my 2020 Chevy Trail Boss with the 6.2 engine stopped running. I was in moderate traffic and shifted the gear shifter to neutral, and the motor would not restart, leaving me in traffic. I was able to slowly get on teh shoulder to avoid a collision, and the engine would not restart. I had teh vehicle towed to Ammco in Norman, Oklahoma, where it was determined that a catastrophic engine failure occurred. This is teh same problems that are associated with recalls on the 2021 and up 6.2 GM engine. luckly i was able to get to a safe place and avoid a collision.
I purchased this vehicle from Ghent Chevrolet in Greeley Colorado, since I have owned the vehicle I have had several transmission problems which caused the vehicle to stick in fourth gear and I have also have issues with the transmission violently shifting into first gear to the point it feels like I’ve been rear ended. I have had to replace the entire wiring harness and the water pump module as well as the thermostat module and the louvres in the front of the vehicle. I have service records for the vehicle for all the repairs and that state the amount of repairs has far exceeded the value of the vehicle and I’m currently having transmission issues again. Please help me find some sort of resolution to this situation! I have already tried to use and was rejected from the Colorado lemon law
Transmission is starting to shudder when maintaining 40-45 mph and will have to let off the gas or accelerate for the gear to shift.
Transmission shutter had to have torque converter replaced aug of last year and valve body may of this year replaced on the 8l90. Which has a know issue with 2015-2019 but i have the same problem those years are having
The defective manufacturer lifters on my 2020 Chevrolet Silverado 1500 went on my truck damaging the lifters, camshaft, oil pump and I'm sure more than that. I know it's an ongoing investigation/lawsuit with General Motors, but they need to held accountable and should fix this issue free of charge. Not everyone has $5k-$10k+ to repair their engine due to their negligence. Thank you
Chevrolet dealership diagnosed my truck and said the coolant control valve would have to be replaced.
The contact owns a 2020 Chevrolet Silverado LD Crew with General Grabber RST/LT-T1. Tire Size: 255/70R17. DOT Number: A3E8hn002320. The contact stated that while spouse was driving approximately 30 mph they heard a stranger noise and noticed that rear passenger tire had split. The tire was remove and replaced with the spare the contact then stated that a week later contact's husband was driving around 50 mph and abnormal sound was heard again and that is when they noticed that the rear driver side had a blowout. Triple A was contacted and vehicle was towed to their home. The contact stated that they contacted tire manufacturer General and tire manufacturer stated that they would need to contact the dealer, dealer stated that the tires were bad and that General would not assist on replacing the tires. Contact stated tires are original tires of vehicle. Vehicle and tire failure damage was about 40,000.
Paint delaminating from front fenders. No outside influence to cause it.
While returning from a camping trip my engine lost power. luckily I was close to an exit and managed to get it off the expressway and to a parking lot. I was able to leave the camper in the lot and have the truck towed to a dealer 30 miles away. I was informed by the dealer that the engine had sustained major berring failure. I was over 500 miles from home and I had 2 options, wait 2 weeks for a new engine to be installed or trade it in for a new truck. I opted for the trade in because I didn't want to wait 2 weeks. I figure I lost $7000 in trade in value and had to spend $2000 to have my new truck fitted for a 5th wheel hitch.
The contact owns a 2020 Chevrolet Silverado1500. The contact stated that while operating the vehicle, four different warning lights illuminated: ABS, Service Brake Assist, Service ESC, and two specific "Brake System Failure" messages limiting the top speed to 42 MPH and 62 MPH, suddenly the vehicle went into limp mode and had to be towed. The vehicle will be taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 114,264.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle jerked forward extremely hard. The power train warning light was illuminated. The vehicle was driven to the residence. Additionally, the vehicle failed to exceed 60 MPH while driving. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
This was a 6.2L V8 that is actively under investigation and recall for model years 2021-2024. it is a part of the same GM generation of engines 4th Generation, GMT T1XX. I was not told about the active recall for other members of the generation by the dealership in which i purchased it at in august of 2025. I purchased this vehicle less than a year ago and the engine has now suffered a catastrophic failure consistent with known 6.2L issues.
I had been driving my truck for multiple days, after a knocking sound suddenly started from under the hood. It was evident at any speed that wasn't idle. There were no check engine lights displayed on the dash. The sound was annoying enough that I took it in. According to the dealer technician, the transmission pump "completely detached" and was "rolling around inside the transmission." They found metal fragments in the transmission fluid, and they declared the transmission a total loss. I have no idea how my truck was still driving, but if the transmission really had failed so catastrophically, I was driving a ticking time bomb. What if it decided to completely give out while driving my kids to school as soon as I made a left turn across traffic?
The contact owns a 2020 Chevrolet Silverado. The contact stated that when her husband turned the vehicle on the vehicle stalled immediately. The vehicle was not able to restart. The vehicle was towed to a independent mechanic where it was diagnosed that the engine had locked up. The vehicle was not repaired. The vehicle then towed to a dealer where it was diagnosed that there was an engine, cam shaft, and barring failure related to Manufacture Recall Number : N252494000, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Odometer Fraud. The contact purchased a 2020 Chevrolet Silverado. The VIN plate was missing from the original location. The contact was able to locate a small VIN plate on the inside of the door. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 88,000, and at the time of obtaining a Carfax report, it was discovered that the mileage was 137,164. The contact called the Texas Department of Motor Vehicles.
while driving pulling a trailer with my kid in the car engine began knocking and lost power. upon investigation it was a failed lifter causing bent pushrod
-My 2020 Trail-boss 6.2 Engine broke and stopped producing power and shut off, it is available for inspection and has been inspected by my local Chevy Dealer Tom Gibbs Chevrolet. -My son was crossing a railroad track and it shut off as he topped the tracks it shutoff at the tracks and he was able to coast down out of the way. If it shut off a second earlier he would have been stuck on the tracks and there is a list of what if's. My grandson in the car seat, my son gets out breaks his ankle and can't get my grandson out there is so many things that could have happened. -The dealer stated the 6.2 engine is known to have mechanical failures -The local dealer stated valve cover was removed and no movement in valve train needs new engine at a cost of $21,343.24 They realized that the original $250 rubber serpentine belt outlasted the engine with 123K miles on it -No warning lights, no rough running, no sounds just shut off no power.
* same part gone bad as other recalled vehicles. "Coolant control flow valve bad". Engine fan is staying on high blast, message displaying " engine power is reduced" truck will not drive at full power because the truck thinks its overheating because of bad part. If i remember correctly, it is code p1098. Bad part is intermittent. It Will happen randomly driving down the road. It comes and goes. I believe this is a safety factor . There is a special warranty or recall regarding this part with my year truck, but not my vin? Why not? Same part going bad with same codes and same problem ? Please consider looking into this concern and expanding the recall or concern for this reduced engine power safety concern. Thank you for looking into this.
Was driving vehicle and it revved very high and then got stuck in a single gear. MPG have also been impacted as of late. GM saying VIN isnt under the valve body recall, but dealer has determined the valve body needs to be replaced.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the RPM became extremely elevated. The accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was turned off and restarted. No warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed and it was determined that the torque converter was inoperable, and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000.
Problem#1 :The transmission shits erratically and down shifts really hard and has a vibration going down the highway. Problem #2: The rear-end differential seems to lock up when turning sharp corners.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.