NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the trailer disconnected from the tow hitch. Additionally, the trailer brake warning light was illuminated. The vehicle was taken to the dealer and brake switch was replaced; however, the failure recurred. The vehicle was not repaired. The contact related the failure to GM PIT: 5948A. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
MY TRUCK HAS ALREADY HAD A SHIMMY FEEL IN THE TRANSMISSION AROUND 60 MPH IT SHOOK AND WOULD SLIP GEARS. I JUST HAD IT GET WORSE THIS WEEK. I ALSO NOTICED THAT THE FRONT END IS NOT SHAKING REALLY BAD FROM 60-75 MPH ON NEWLY PAVED ROADS. THE TRUCK USED TO DRIVE LIKE A DREAM NOW ITS DRIVING SO ROUGH AND THERE IS SOMETHING GOING ON!
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds in inclement weather including while driving in rain or slushy snow, the tailgate inadvertently opened. The vehicle was taken to a dealer where it was diagnosed and determined that the tailgate switch needed to be replaced due to water intrusion. The manufacturer was notified of the failure. The failure mileage was approximately 14,000.
MICHELIN TIRE EXPLODED WHILE DRIVING ON A HIGHWAY APPROXIMATELY 30 MPH, NO PROBLEMS BEFORE. ONLY 14,500 MILES DRIVEN
VEHICLE BOUGHT NEW FROM DEALER DEC 2020. I DECIDED TO REPLACE SOME LIGHTS SO, I LOWERED THE SPARE TIRE FOR BETTER ACCESS WHILE REPLACING A LIGHT BULB. I NOTICED EVERYWHERE THE SPARE TIRE AND THE FRAME CROSS MEMBERS COME INTO CONTACT THE PAINT HAS RUBBED AWAY AND RUST HAS BEGUN TO FORM. ALSO, THE SIDEWALL OF THE SPARE TIRE HAS CORRESPONDING SPOTS WHERE THE RUBBER HAS WORN AWAY. THIS LEADS ME TO HAVE CONCERNS AS TO THE SPARE TIRE'S AVAILABILITY IN THE EVENT OF A FLAT.
THE ENGINE LIGHT HAS COME ON 3 TIMES WITH A TRUCK WITH ONLY 9000 MILES ON IT I TOOK IT TO THE DEALERSHIP WHO GAVE ME A CODE OF P12A6 THEY TOLD ME CHEVROLET IS AWARE OF THIS PROBLEM BUT HAS NOT COME UP WITH SOLUTION YET OR EVEN WROTE A PROGRAM TO REFLASH THE COMPUTER. NOW I HAVE A PAPER WEIGHT IN MY DRIVEWAY AND BEING THAT I LIVE IN A DUAL TOWN TRYING TO FIND A DEALERSHIP THAT WILL FIX IT AND PROVIDE RENTAL CAR OR TRUCK. THIS DEFECT CAN BE MULTIPLE REASONS WITH THE ENGINE HARNESS WIRES CHAFFING OR TORQUE CONVERTER OR TRANSMISSION PLUS THE WHOLE ELECTRICAL SYSTEM NOT CRANKING OVER THE TRUCK FROM WHAT I WAS TOLD LAST TIME. NOW I'M WAITING TILL 730 TO CALL A DEALERSHIP SEE IF THEY HAVE A ROLL TRUCK TO PICK IT UP AND GET IT TO A DEALERSHIP WHERE THEY CAN TRY TO FIX THIS PROBLEM.
THIS TRUCK HAS 2700 MILES ON IT. GOT IN TO DRIVE IT HOME FROM THE STORE TODAY AND THE SERVICE ENGINE LIGHT IS ON. SAYS STABILITRAK ERROR AND ANTILOCK BRAKE ERROR. BRAKE PEDAL FELT STRANGE SO I WAS AFRAID TO DRIVE IT AFTER READING SIMILAR STORIES ABOUT TRUCKS VEERING OR NOT BRAKING WHEN THE PEDAL IS DEPRESSED. CALLED DEALER TO SCHEDULE SERVICE. THIS TRUCK HASN'T EVEN HAD ITS FIRST OIL CHANGE YET AND ALREADY HAVING ELECTRICAL PROBLEMS.
LOSS OF STEERING . I STARTED TRUCK AND PUT IN DRIVE AS I WAS TRYING TO DRIVE FORWARD I REALIZED THE STEER WHEEL WOULD NOT TURN AT ALL. I LOOKED DOWN TO SEE LIGHTS ON THE DASHBOARD SERVICE ESC AND SOMETHING ABOUT LOSS OF STEERING ON THE INFO SCREEN. I CANT BELIEVE THIS TRUCK IS NOT EVEN A YEAR OLD HAVE AN ISSUE LIKE THIS. I AM LUCKY I WASN'T AT HIGHWAY SPEEDS OR IN TRAFFIC AND JUST IN MY DRIVEWAY. I TURNED TRUCK OFF AND RESTARTED IT AND IT SEEMS AS NOTHING HAPPENED . EVERYTHING IS NORMAL AND NO LIGHTS ON. I TELL YOU I AM VERY SCARED AND WORRIED TO DRIVE THIS VEHICLE AND CANNOT BELIEVE THIS HAS BEEN OVERLOOKED BY GM AND THE NHTSA SINCE I HAVE SEEN AND HEARD MULTIPLE COMPLAINTS ABOUT THIS.
2020 SILVERADO 1500 DURAMAX. TORQUE CONVERTER FAILED WITH 6700 MILES ON NEW LEASED VEHICLE. ORIGINALLY BEGAN HAVING TRANSMISSION ISSUES IN NOV 2020 WITH SURGING WHILE STOPPED IN COLD WEATHER. DEALER RESEATED ALL CONNECTIONS. BEGAN TO HAVE LOUD WHINING WHEN SHIFTING. TOOK BACK TO DEALER AND INFORMED IT IS TURBO WHINE. NOT CONVINCED. MARCH 2021 BEGAN SURGING AGAIN. RETURNED TO DEALER AND KEPT FOR WEEK. MECHANIC STATED COULD NOT PRODUCE PROBLEM. AS I DROVE TO THE MAIN STREET AT DEALERSHIP BEGAN SURGING. RETURNED TO SERVICE, MGR GOES WITH ME AND CONFIRMS ISSUES WITH WHINE AND SURGE. BACK IN THE SHOP. THAT WAS 22 MARCH AND AS OF 8 APRIL; TORQUE CONVERTER FAILURE AND ORDERED NEW BELL HOUSING. GOING ON 4 WEEKS WITHOUT TRUCK.
BATTERY KEEPS DISCHARGING. MAKING SURE NO LIGHTS LEFT ON IN VEHICLE. TOTALLY DRAINED BATTERY IN JUST 3-4 DAYS WITHOUT CRANKING OR MOVING. AFTER RECHARGE CRANKED NORMALLY
THIS TRUCK DOESN'T EVEN HAVE 7500 MILES ON IT. IT WAS DRIVEN TO WORK THIS MORNING WITHOUT ISSUE AND PARKED FOR APPROXIMATELY FOUR HOURS. UPON ATTEMPTING TO START IT FOR LUNCH HOUR THREE MESSAGES SHOWED UP IN THE DIC: 1) 'SERVICE ESC', 2) 'SERVICE POWER STEERING', AND 3) 'PARK ASSIST OFF'. IN AN ATTEMPT TO EVALUATE I PULLED THE TRUCK FORWARD AND THE AVAILABLE STEERING REFLECTED AN INOPERABLE POWER STEERING SYSTEM. I BACKED INTO THE SPOT AGAIN AND SHUT THE TRUCK DOWN. I STARTED THE TRUCK AND SHUT IT DOWN FOUR OR FIVE MORE TIMES WITH THE SAME MESSAGES PRESENTED (ALTHOUGH PARK ASSIST STOPPED APPEARING) AND ONLY ON THE LAST TIME DID THE MESSAGES GO AWAY AND POWER STEERING RETURNED.
INFOTAINMENT SYSTEM RANDOMLY SHUTS DOWN COMPLETELY(SCREEN TURNS OFF ALONG WITH ALL AUDIO AND CONNECTED DEVICES). ALSO THE USB PORT REFUSES TO CONNECT AND/OR RANDOMLY DISCONNECTS ITEMS ATTACHED TO IT. THIS HAPPENS WHILE THE VEHICLE IS STOPPED OR IN MOTION. IT HAS DONE IT ON THE HIGHWAYS, FREEWAYS, INTERSTATES, CITY STREETS, COUNTRY ROADS, DIRT TRAILS, MY WORKS PRIVATE PROPERTY, EVERYWHERE IN SHORT. HAPPENS ON HOT SUMMER DAYS AND COLD WINTER NIGHTS. ITS 100% RANDOM. CHEVY KNOWS OF THE ISSUE BUT HAS REFUSED TO FIX FOR MORE THAN A YEAR NOW.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with force to stop the vehicle. The contact was concerned that the issue was abnormal. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken back to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. Additionally, while the vehicle was parked, the contact attempted to pull out of a parking lot, and the vehicle became difficult to maneuver. The contact stated that the power steering was inoperative, but no warning lights were illuminated. The "Engine Control Module Battery - Service Soon" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that there were codes in the engine control module battery that were incorrect and had to be reprogrammed, and the ground strap was corroded and needed to be repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The contact was concerned that both failures were connected. The failure mileage was approximately 15,000.
ONE OF THE COOLANT HOSES RUBS UP AGAINST THE CRANKSHAFT CAUSING HOSE TO BUST AND LEAK REDUCED ENGINE POWER LIGHT COMES ON AND CHECK ENGINE LIGHT CHEVY HAD TO USE A DIFFERENT HOES TO NOT RUB AGAINST THE CRANKSHAFT
MY WIFE GOT INTO AN ACCIDENT WHERE SHE REAR ENDED FORD FIESTA AND HIT IT SO HARD THAT VEHICLE PUSHED A 2006 DODGE FULL SIZE PICKUP 100 FEET DOWN THE STREET AND THE AIRBAGS DIDN'T DEPLOY
The passenger door is attached properly, when the truck reach 70 mph or higher and little cross wind, there is really loud noise like the brakes sticking. I was afraid the door might flew off while I'm driving and I have infant in the back. I took the truck in to the dealership where I purchased and the problem was never fixed. when I took the truck back the 2nd time, the dealership told me to take my truck to GM dealership. I took the truck to the GM dealership hour later my truck was ready, apparently this problem happened to another vehicle. Now the noise is worst and it's on both side when I'm driving 70mph or higher with cross wind. I took the truck back to the dealership and now I'm waiting on parts to arrive 2 weeks later no call back. It's been one year 6 months with less than 19000 miles, afraid the doors might pop off and still the problem is not fixed.
MY TRUCK IS ONLY A YEAR OLD AND ONE MORNING I WAS REVERSING OUT OF DRIVEWAY AND BACK UP CAMERA STOPPED WORKING
MULTIPLE INSTANCES OF SERVICE ESC, SERVICE PARKING BRAKE AND CHECK ENGINE LIGHT COME ON. THE BRAKES ARE THEN AFFECTED AND ARE TOUGH TO PRESS CAUSING THE BRAKING TO BE SLOWED DOWN AND THE ABS KICKED ON WHILE IN MOTION.
Rear window is leaking onto the carpet beneath it creating mold and could allow water to enter the SRS module. Currently i have a tray blocking that water but without that the SRS system could be affected by the water entering the cabin through the rear window.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated after an independent mechanic had performed an oil change on the vehicle, the vehicle was moved and parked. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The mechanic diagnosed that the engine had seized and there were metal shavings in the oil. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the manufacturer had denied coverage because the vehicle was previously serviced by an independent mechanic. The vehicle was repaired at the contact's expense. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). Additionally, the contact stated while idling and while driving at various speeds, the vehicle made an abnormal whining sound. The vehicle was taken to Bomnin Chevrolet Dadeland (8455 S Dixie Hwy, Miami, FL 33143), where it was diagnosed that the transmission was failing and there were metal shavings found in the transmission. The dealer replaced the transmission. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.
THE VEHICLE DOES NOT SHIFT INTO 4WD LOW RANGE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER 4 TIMES TO CORRECT THE ISSUE BUT THE ISSUE STILL OCCURS.
WHILE DRIVING AROUND 40 MPH AND HIGHER TRUCK SUFFERS EXTREME WIND NOISE WHICH THE DEALERSHIP DESCRIBES AS WIND TURBULENCE. TRUCK SOUNDS LIKE A WINDOW IS CRACKED OPEN WHILE DRIVING EVEN THOUGH ALL WINDOWS ARE ALL THE WAY UP.
While using backup camera, display is intensely bright and blinding. There is no dimming function. Display reflects off side windows making visibility to side mirrors impossible.Very dangerous to backup in the darkness.
THIS TRUCK IS 2 MONTHS OLD AND ONLY HAS 2300 MILES ON IT. ON SUNDAY 12/27, THE TRUCK WOULD NOT START. ALL DASH PANEL AND LIGHT INDICATOR WARNINGS CAME ON INCLUDING 4 WHEEL DRIVE ASSIST FAILURE, BRAKE SYSTEM FAILURE, TPS FAILURE, CHECK ENGINE, BATTERY ERROR, ETC. AFTER JUMP STARTING THE BATTERY, THE TRUCK TURNED ON BUT THE CHECK ENGINE LIGHT STAYED ON ALL DAY. ON MONDAY 12/28, THE TRUCK DID NOT START AGAIN HOWEVER, THIS TIME, NO INDICATOR LIGHTS, DASH PANEL OR ANYTHING CAME ON AND I WAS ALSO UNABLE TO EVEN LOCK THE TRUCK. IT WAS TOWED TO THE DEALERSHIP AND AFTER 2 DAYS THEY STILL HAVE NOT FOUND THE PROBLEM WITH THE TRUCK ALTHOUGH THEY HAVE INDICATED THERE IS A CLEAR PROBLEM. THE TRUCK IS STILL CURRENTLY AT THE DEALERSHIP.
DROVE TO WORK NO ISSUES NO LIGHTS AFTER WORK I START THE TRUCK CHECK ENGINE LIGHT IS ON SERVICE EBRAKE LIGHT IS ON AND THE EBRAKE LIGHT IS FLASHING TRUCK WILL NOT MOVE EBRAKE IS STUCK ON AND I DID NOT SET THE BRAKE WHEN I PARKED
2020 SILVERADO RST 1500 4X4 ALLSTAR WITH 8 SPEED TRANSMISSION. AT 4,000 MILES DEVELOPED A SHUTTER IN TRANSMISSION AND SLIPPING AND HARD SHIFTING MAINLY BETWEEN GEAR 1-2. BAD ENOUGH WHEN YOU START FROM A STOP WHEN IT SHIFTS YOU FALL FORWARD. THE ACCELERATION PUSHES YOU BACK AND THEN IT JUST SLIPS TO NO WHERE TILL IT CATCHES AND GOES. CONTACTED SHOP AND WAS TOLD AT 1ST OIL CHANGED THEY WOULD FLUSH THE FLUID PER THE SERVICE BULLETIN. THIS MADE IT WAY WORSE. SHIFTING IS MORE ROUGH AND SHUDDER IS MORE FREQUENT. TOOK IT BACK FOR THE 2ND TIME AND HAD TO DRIVE WITH A TECH SO THEY COULD EXPERIENCE THE ISSUE. IT IS GOING BACK TO THE SHOP TOMORROW 1/11/2020 WITH ONLY 7,500 MILES WITH HOPES OF A NEW TORQUE CONVERTER. THIS SHOULD BE A RECALL AND RESULT IN A CLASS ACTION. THIS ISSUE IS SO COMMON AND THIS TRUCK IS BRAND NEW. HAD IT IN SHOP WITH 2,000 MILES WITH AN OIL LEAK.
MY LIGHTS IN THE DASH INSIDE THE TRUCK. GO FROM BRIGHT, TO DARK BLACK ALL THE TIME SINCE APRIL 2020. MY 4 WHEEL DRIVE ENGAGE, WONT WORK. 12/12/2020 IN THE SNOW TRYING TO DRIVE HOME
DROVE TO SAMS CLUB AND RETURNED TO MY TRUCK AN HOUR LATER. TURNED ON THE TRUCK AND I HAD A SERVICE POWER STEERING MESSAGE, DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. IT WAS REALLY HARD TO TURN THE STEERING WHEEL. I TURNED OFF THE TRUCK AND PULLED OUT THE MANUAL. AFTER 5 MINUTES, I TURNED THE TRUCK ON AND NO CHANGE. I KEPT READING AND ABOUT 15 MINUTES LATER I TURNED ON THE TRUCK AGAIN AND THIS TIME THE STEERING WAS BACK TO NORMAL WITH NO DASH MESSAGES. I DROVE HOME AND SCHEDULED AN APPOINTMENT FOR 12/14/202 WITH MY DEALER, ANCIRA CHEVROLET, SAN ANTONIO, TEXAS. I READ ON THE INTERNET THAT OTHER SILVERADO OWNERS ARE HAVING THE SAME PROBLEM. MY TRUCK ONLY HAD 4,529 MILES WHEN THIS HAPPENED.
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
IM GETTING A HARD CLUNK SOUND WHEN SHIFTING INTO REVERSE. IT JUST STARTED HAPPENING AND ITS NOT FREQUENT ENOUGH TO TAKE IT IN TO REPLICATE.
The contact owned a 2020 Chevrolet Silverado 2500. The contact stated the seat heater was disengaged but failed to respond, causing the seat to remain hot. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated the failure had been reoccurring. The contact stated while the vehicle was parked and running, she heard an abnormal popping sound coming from the vehicle, as she turned around, she noticed smoke coming out of the vehicle. The contact stated a fire had started underneath the driver seat and she was able to extinguish it with the assistance of emergency units. The contact stated she sustained mild burns on her hands and arms but did not seek medical assistance. A police report was not filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and did not provide any assistance. The approximate failure mileage was 5000.
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
When I drive this car on the free way or on a very windy day, a loud air gap is caused by the front driver and passenger window. It hasn't been inspected by the dealer or anything but I believe there could be something wrong with the quality of glass or the seal that hold the glass. I've also driven with the windows lowered on a windy day and saw the edge of the glass bend. I'm worried it's gonna snap or shatter one day. It's been happening since I bought it but I didn't notice until I drove on the free way.
MY NEW 2020 CHEVY SILVERADO TRAIL BOSS TRUCK BURNED DOWN IN MY FRONT YARD. I HAD DRIVEN IT THAT MORNING FOR A SHORT DURATION AND IT WAS OPERATING NORMAL. I ARRIVED HOME AROUND 1:30PM, PARKED IT AND AWOKE TO IT FULLY ENGULFED IN FLAMES JUST BEFORE MIDNIGHT. THE TRUCK HAD BEEN PARKED FOR APPROXIMATELY 10 HOURS BEFORE IT IGNITED.
THE 2019-2021 SILVERADO'S HAVE A MAJOR SAFETY ISSUE WITH THEIR REARVIEW CAMERAS AT NIGHT TIME. THE INFOTAINMENT SCREEN ON THESE VEHICLES DIMS APPROPRIATELY AT NIGHTTIME TO ENSURE SAFE VIEWING OUTSIDE OF THE VEHICLE, HOWEVER AT NIGHTTIME WITH THE INFOTAINMENT SCREEN DIMMED, WHEN SHIFTING INTO REVERSE THE SCREEN GOES TO FULL BRIGHTNESS AND MAKES VISIBILITY OUTSIDE OF THE VEHICLE ALMOST IMPOSSIBLE ON PARTIALLY LIT AREAS. THIS CAUSES SAFETY ISSUES AS YOU ARE NOT ABLE TO MAKE USE OF YOUR MIRRORS TO SEE OBSTRUCTIONS OR OBSTACLES. THIS IS FURTHER MAGNIFIED AS THE QUALITY OF THE REAR VIEW CAMERA AT NIGHT IS VERY POOR, SO THE POOR CAMERA QUALITY COUPLED WITH THE INABILITY TO EVEN USE THE VEHICLES MIRRORS TO SEE OUTSIDE CAUSES SAFETY ISSUES. MANY OTHERS HAVE COMPLAINED AND DOCUMENTED THIS SAME ISSUE AND HAVE RAISED CONCERNS WITH GM AND DEALERSHIPS TO NO AVAIL. THIS SHOULD BE AS SIMPLE AS A SOFTWARE UPDATE TO MAINTAIN SCREEN BRIGHTNESS WHEN SHIFTING INTO REVERSE DURING NIGHTTIME OR DARK CONDITIONS.
REPETITIVE FAULTS OF THE AUTO START/STOP SYSTEM. I HAVE NOTIFICATIONS ON THREE SEPARATE OCCASIONS WHILE DRIVING THE VEHICLE FROM THE ONSTART DIAGNOSTICS SERVICE OF TWO IDENTICAL FAULTS. ONE, A DEFECT WITH THE ENGINE & TRANSMISSION SYSTEM AND ONE A DEFECT WITH THE LITHIUM-ION BATTERY. TO DATE THERE HAS NOT BEEN AN EFFECTIVE REPAIR. THE LATEST ATTEMPT, REPLACING THE LITHIUM-ION BATTERY, SOMEHOW HAS FORCED THE SYSTEM TO NO LONGER FUNCTION UNDER ANY CONDITION. DRIVING CONDITIONS VARIED EACH TIME.
WHILLE SITTING AT A RED LIGHT, THE AUTOMATIC ENGINE STOP FEATURE ACTIVATED AND STOPPED THE ENGINE. WHEN I RELEASED THE BRAKE AND STEPPED ON THE GAS PEDDLE THE ENGINE DID NOT RESTART. THE VEHICLE HAD TO BE TOWED IN FOR REPAIR. THE DEALER MADE REPAIRS IN A SOMEWHAT TIMELY FASHION EXCEPT THAT THE PART HAD TO BE ORDERED FROM THE FACTORY AS NONE WERE AVAILABLE. WOULD HAVE THOUGHT A STARTER DESIGNED TO START AND STOP NUMEROUS TIMES A DAY WOULD HAVE LASTED JUST A WHILE LONGER?
REAR PASSENGER PILLAR LEAKING AND CAUSING RUST, STAINING OF HEADLINER AND PILLAR COVERS. DOCUMENTED BY MANY OWNERS ON CHEVY FORUMS. LEAK MAY BE FROM ROOF SEAL OR REAR WINDOW.
RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK!
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 55 MPH DOWNHILL, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO YOUNG BUICK GMC (325 OVERLAND AVE, BURLEY, ID 83318) TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. ## VIN PASSED ## CHEVROLET 2020 SILVERADO ##
THE TRUCK HAS ~3000 MILES. WHILE DRIVING THE TRUCK AT HIGHWAY SPEED (65 MPH), A WARNING CAME ON THE DASH "ENGINE POWER REDUCED", FOLLOWED BY A CHECK ENGINE LIGHT, AND THEN THERE WAS NO RESPONSE FROM THE THROTTLE/GAS PEDAL. THE ENGINE WAS STILL RUNNING, BUT NO POWER WAS AVAILABLE WHEN PUSHING ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO PULL OFF OF THE HIGHWAY; HOWEVER, IF THIS WOULD HAVE HAPPENED CROSSING TRAFFIC OR ON A BUSY HIGHWAY, THE RESULTS COULD HAVE BEEN FATAL. I WAS SURPRISED AND SHOCKED TO SEE A NEW TRUCK PROVIDE ZERO POWER FROM THE GAS PEDAL. THIS IS A SIGNIFICANT RISK TO CONSUMERS, DRIVERS, AND OTHER CARS ON THE HIGHWAY. WHEN I PUT THE TRUCK ON A CODE READER, I RECEIVED THE CODE P26C0. THE LOCAL DEALERSHIP STATED THAT I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES WITH THE 3.0 DURAMAX DIESEL.
BACKUP CAMERA IS COMPLETELY WASHED OUT AT NIGHT AND DURING THE DAY IS FUZZY AND OUT OF FOCUS. DEALER SAYS THIS IS NORMAL. ITS A SAFETY ITS A SAFETY HAZARD TO ME.
I HAVE A 2020 SILVERADO 1500 LT TRAIL BOSS WITH JUST OVER 5000 MILES ON IT WITH ONE PREVIOUS RECALL WHICH WAS COMPLETED. ON THIS OCCASION I WAS TRAVELING ON THE HIGHWAY AT ROUGHLY 65MPH WHEN ALERT SOUNDS CAME ON FOLLOWED BY A MESSAGE ON THE CLUSTER SAYING TO SHIFT THE VEHICLE TO NEUTRAL AND PUSH START BUTTON. I DID THAT AND THERE WAS NO RESPONSE. I WAS IN THE FAST LANE AND DID NOT HAVE ENOUGH SPEED TO GET TO SHOULDER SO I PULLED TO CENTER TURN LANE OF HIGHWAY TO STOP. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES OVER 5-10 MINUTES WITH NO RESPONSE. CLUSTER GAUGES WOULD CYCLE LIKE WHEN VEHICLE IS STARTED, BUT IT DID NOT ENGAGE THE STARTER. I ALSO TRIED TO REMOTE START FROM KEY FOB WITH SAME RESPONSE. THERE WAS TRAFFIC TRAVELING AT HIGH SPEED IN OPPOSING DIRECTION ON EITHER SIDE SO IT WAS UNSAFE TO INSPECT THE VEHICLE. I USED ONSTAR TO GET ROADSIDE ASSISTANCE AND ABOUT 15 MIN LATER POLICE SHOWED UP TO PROVIDE ASSISTANCE. ONSTAR SAID IT WOULD BE CLOSE TO AN HOUR FOR A TOW, BUT POLICE GOT ME ONE ABOUT 15 MINUTES LATER. LUCKILY TEXAS COPS ARE PRETTY COOL SO WE JUST HUNG OUT UNTIL TOW TRUCK ARRIVED.
HOLLOW VALVE STEM FAILURE. METAL SHARDS GOT INTO THE OIL & SEIZED UP THE MOTOR. WAS DRIVING 35MPH AT NIGHT ON A BUSY 2 LANE CITY STREET, NO SHOULDER. LESS THAN 1,200 MILES ON THE ENGINE
BACKUP CAMERA ONLY IS FUNCTIONAL IN PERFECT WEATHER CONDITIONS. IF IT'S DARK WITH NO LIGHT, THE CAMERA HAS RESOLUTION SIMILAR TO A 1950 TUBE TV. IF IT'S RAINY OR CLOUDY, THE BACKUP CAMERA IS NOT FUNCTIONAL EITHER. THERE ARE NUMEROUS YELLOW LINES AND EXTREMELY POOR QUALITY PICTURE IN MANY OTHER CONDITIONS TOO. CHEVY HAS NOT DONE ANYTHING TO FIX THIS ISSUE IN MY TRUCK. THE VISIBILITY IS SO BAD I HIT MY TRAILER HITCH ON THE BUMPER 7' OFF OF MY HITCH LOCATION. I COULDN'T SEE THAT MY TRAILER WAS THAT CLOSE TO ME ON THE SCREEN
WHEN PUTTING THE VEHICLE IN REVERSE WHEN ITS DARK THE BACK UP CAMERA COMES ON THE RADIO SCREEN. WHEN DOING SO THE BRIGHTNESS OF THE SCREEN CAUSES THE INABILITY FOR MY EYES TO ADJUST TIMELY. THIS BRIGHTNESS ALSO CAUSES MY INABILITY TO SAFELY USE MY SIDE MIRRORS BECAUSE OF THIS BLINDING EFFECT. THERE IS NO WAY TO DIM NOR TURN OFF THIS FEATURE. THIS HAS ALWAYS DONE THIS SINCE DELIVERY AND I'VE BEEN TO THE DEALER MULTIPLE TIMES FOR OTHER SOFTWARE UPDATES AND RECALLS. THIS STILL HASN'T BEEN ADDRESSED AND IS A MAJOR SAFETY CONCERN.
AFTER PARKING FOR ABOUT AN HOUR STARTED THE TRUCK AND GOT WARNINGS FOR SERVICE ESC AND SERVICE POWER STEERING, DRIVE WITH CAUTION. TURNED ENGINE OFF AND ON A FEW TIMES, NO CHANGE. CALLED ONSTAR, THEY SAID THEY COULD SEND ROADSIDE ASSISTANCE, I CHOSE NOT TO GET THE SERVICE AS WE WERE IN THE MIDDLE OF NOWHERE DOWN A SINGLE TRACK DIRT ROAD. DROVE HOME WITH NO POWER STEERING, TRACTION WARNING LIGHT ON THE WHOLE WAY. TURNED ENGINE OFF THEN ON AGAIN AND THE ISSUE WAS RESOLVED. IT LOOKS LIKE THERE HAVE BEEN SERVICE BULLETINS/RECALLS FOR SIMILAR ISSUES BUT NOTHING ACTIVE ON MY TRUCK WITH 2100 MILES. SOFTWARE/SENSOR PROBLEMS LIKE THIS CAN LEAD TO VERY DANGEROUS SITUATIONS. THANKS FOR THE WORK YOU DO AT NHTSA
THE TRUCK IS NEW WITH 700 MILES. SEPTEMBER 26TH 2020 I CAME TO A STOP AT A LIGHT.AS I TOOK OFF THE TRUCK STARTED TO JERK AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE IT HOME. AS I WAS DRIVING HOME WHILE IN MOTION THE TRUCK WOULD JERK WHEN IT WAS CHANGING GEARS. I RECEIVED A TEXT FROM GM THAT SAID TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. I DID NOT DRIVE IT UNTIL I WAS ABLE TO TAKE IT TO CHEVY. SEPTEMBER 28TH 2020 ON THE WAY THERE THE VEHICLE DID THE SAME THING. ON SEPTEMBER 30TH 2020 THE CHEVY TECHNICIAN SAID THE TRUCK WAS READY HE SAID THE PROBLEM WAS A TRANSMISSION CONTROL MODULE THAT WAS NOT PLACED CORRECTLY. I PICKED THE TRUCK UP OCTOBER 1ST 2020 AND DROVE IT STRAIGHT HOME JUST FINE. OCTOBER 2ND IN THE MORNING DRIVING TO WORK THE TRUCK STARTED TO JERK AGAIN AND THE CHECK ENGINE LIGHT CAME ON AND I RECEIVED ANOTHER TEXT FROM GM SAYING TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. ON THE WAY TO CHEVY I HAD TO STOP AT A LIGHT WHEN THE LIGHT CHANGED GREEN THE TRUCK DID NOT WANT TO TAKE OFF AND STARTED TO ROLL BACK AND I ALMOST HIT A VEHICLE. I PUT THE TRUCK IN PARK TURNED IT OFF RESTARTED IT THEN SAFELY DROVE IT TO CHEVY. TODAY IS OCTOBER 4TH AND I HAVEN'T HEARD ANYTHING FROM CHEVY I DID NOT BELIEVE THAT A TRANSMISSION CONTROL MODULE WOULD BE PLACED INCORRECTLY FROM THE FACTORY I BELIEVE THIS TRUCK HAS SOME KIND OF DEFECT AND IS UNSAFE TO DRIVE UNTIL CHEVY FIGURES OUT THE PROBLEM.