2020 Chevrolet Silverado Complaint Log

WHEN FOOT BRAKE AND EMERGENCY BRAKE IS RELEASED AND TRUCK IS PUT IN D POSITION, LOUD POP IS HEARD AND TRUCK LUNGES FORWARD ALL AT ONCE WITH NO EXCELERATION. CHEV DEALERS IN AREA WON'T SEE VEHICLE FOR OVER 2 WEEKS EVEN WITH SAFETY RECALL OUT. TRIP CANCELLED. NEVER BUY A CHEV!!!

TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO ANDERSON CHEVROLET (31201 AUTO CENTER DR, LAKE ELSINORE, CA 92530), AND THE CONTACT WAS INFORMED THAT THE INFOTAINMENT SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NEW AND THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RUNNING BOARD AND THAT THE VEHICLE REMAINED AT THE DEALER. THE CONTACT STATED THAT THE DEALER DECLINED TO EXCHANGE THE VEHICLE FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS NOT AVAILABLE.

THE REAR WINDOW SPONTANEOUSLY SHATTERED L. NOTHING HIT THE THE WINDOW AND THERE WAS NO EVIDENCE THAT AN OBJECT HIT THE WINDOW. THE BOTTOM CORNERS BROKE FIRST. THE TRUCK WAS PARKED AND OFF IN A PARKING LOT. THERE IS SEALANT ON ONE END OF THE WINDOW THAT APPEARS TO HAVE COME OUT.

CHEVY SILVERADO 1500 - HAS A FEEL LIKE RUNNING OVER RUMBLE STRIPS AND GOES AWAY. OCCURS AT OR BETWEEN 60 AND 65 MPH. IT ISN'T CONTINUOUS AT ALL. DOESN'T DO IT AT LOWER SPEEDS OR HIGHER SPEEDS THAT I CAN FEEL. TRUCK WAS PURCHASED BRAND NEW IN 2020

FRAME PAINT PEELING OFF WITHIN 6 MONTHS. DRIVERS AND PASSENGER SIDE FRAME ABOVE REAR AXLES. MULTIPLE COMPLAINTS DOCUMENTED ON CHEVY FORUMS. PAINT FALLS OF WITH SIMPLE WASH EXPOSING BARE METAL FRAME WHICH WILL LEAD TO PREMATURE RUST AND CORROSION

INOPERABLE INFOTAINMENT SYSTEM / BACKUP CAMERA / RADIO / ONSTAR. UPON STARTING VEHICLE, SCREEN STAYS BLACK AND NONE OF THE AFOREMENTIONED SYSTEMS WILL OPERATE.

TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 60 MPH HAULING A LOAD, THE VEHICLE STARTED PULLING TO LEFT. THE CONTACT TURNED THE STEERING WHEEL SIDEWAYS TO STRAIGHTEN THE VEHICLE. THE VEHICLE SHIFTED SIDEWAYS WHENEVER THERE WAS A BUMP IN THE ROADWAY. THE CONTACT DROVE THE VEHICLE HOME AT A REDUCED SPEED. THE CONTACT STATED THAT THE FRONT WAS ALSO RUBBING AGAINST THE AXLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI 48150, (734) 367-4664) AND DIAGNOSED WITH A BENT SUBFRAME. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE CONTACT WAS INFORMED THAT THE CAMBER NIPPLES FRACTURED CAUSING THE SUBFRAME TO BEND. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE CONDUCTED AND HE WOULD BE GIVEN A CALLBACK. THE FAILURE MILEAGE WAS 9,800.

I WENT IN THE STORE THIS AFTERNOON, WHEN I RETURNED TO MY TRUCK AND STARTED IT UP I HAD A SERVICE POWER STEERING DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. I SHUT THE TRUCK OFF, WAITED A FEW MINUTES AND RESTARTED THE TRUCK, THE WARNING WAS STILL THERE SO I CALLED THE DEALER AND THEY SENT OUT A SERVICE TECH AND SERVICE MGR, THEY COULDN'T FIGURE IT OUT AND HAD IT TOWED TO BACK TO THE DEALER THE TRUCK ONLY HAS 1400 MILES ON IT

2020 SILVERADO 1500 CUSTOM CREW CAB 4.6L, V6. PURCHASED TRUCK ONAUGUST 10, 2020. TOOK IT TO DEALER ON AUGUST 17, 2020 BECAUSE OF JERKING FORWARD AT LOW SPEED (20-25 MPH) AND REAR BRAKES MAKING A DEEP RUBBING SOUND. OF COURSE, TECHNICIAN SAID THERE WERE NO PROBLEMS (BECAUSE HE COULD NOT DUPLICATE) THE JERKING MOTION. AFTER PICKING UP MY TRUCK, I NOTICED THAT THEY DID NOT EVEN ADDRESS THE BRAKE ISSUE, NOR DID THE SERVICE ADVISOR NOTE IT ON THE FORM.

WAS ON VACATION AND WENT TO EAT SUPPER APPROXIMATELY AN HOUR LATER RETURNED TO VEHICLE CRANKED UP TRUCK AND WENT TO LEAVE (IN REVERSE) WHEN I CUT THE WHEEL THE TRUCK HAD NO POWER STEERING AND SO I PRESSED THE BRAKE AND IT WAS BARELY WORKING, LUCKILY I WASN'T GOING TO FAST AND WAS ABLE TO STOP BEFORE HITTING THE VEHICLE BEHIND ME. CHECK ESC LIGHT CAME ON. HAD TO DISCONNECT THE BATTERY TO RESET THE COMPUTER

THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.

I'm not sure what to call most of this but my truck has been vibrating when getting up to about 50 mph. When putting in gear it shows you put it in the gear wanted put doesn't register sometimes and perks you and clicks. The entire front end grinds,pops and clicks when turning forward or backwards. When doing the steering wheel will get stuck and want turn for a split second in turn causing steering To be misaligned causing you to basically steer the wheel in an unnatural position until you stop put it in park then proceed to drive again. I have had these issues since we bought the vehicle brand new. We have to get an alignment and balance rotation like every 6 months for it to only help for a about a month to not be as bad.

I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year

TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION AND THE VEHICLE WOULD NOT START. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED INCLUDING THE CHECK ENGINE WARNING LIGHT. THE CONTACT STATED THAT SEVERAL UNKNOWN DEALERS WERE CONTACTED BY PHONE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS ABLE TO GET THE VEHICLE STARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT WAS AGAIN ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN FIVE TIMES TO SEVERAL UNKNOWN DEALERS WITH THE PURGE VALVE BEING REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET BUICK GMC OF DADE CITY (10741 U S 301, DADE CITY, FL 33525, (352) 567-1222) AND REMAINED AT THE DEALER WHILE THE MECHANICS ATTEMPTED TO DUPLICATE THE FAILURE BY DRIVING THE VEHICLE OVER SEVERAL DAYS AND SEVERAL MILES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER AND PROVIDED A CASE NUMBER. THE CONTACT WAS ALSO PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 13,900.

STARTED THE ENGINE AND HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID SERVICE ECS I BELIEVE. POWER STEERING HAS STARTED WORKING AGAIN SINCE.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving approximately 35 MPH, there was an abnormal sound from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the serpentine belt needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred, and the vehicle was taken back to the same dealer and was repaired. The contact was concerned that the serpentine belt had failed twice. The manufacturer was informed of the failure. The failure mileage was approximately 3,500.

I WAS INVOLVED IN AN ACCIDENT THAT INCLUDED A ROLE OVER AND THE AIR BAGS DID NOT DEPLOY. GM SENT OUT ENGINEERS TO INVESTIGATE BUT SAID NOTHING WAS WRONG EVEN THOUGH THE AIR BAG MALFUNCTION LIGHT CAME ON DURING AND AFTER THE ACCIDENT. MY ROOF, WINDSHIELD WAS CAVED IN AND MY FRONT END TOOK HEAVY DAMAGE. ALL FOUR TIRES WERE BLOWN AND THEY SAID NOTHING WAS WRONG WITH THE AIR BAG SYSTEM. ONSTAR REPORTED THE AIR BAG ISSUE TO ME THROUGH EMAIL AS WELL.

BRAKE SYSTEM FAILURE ON 2020 CHEVROLET SILVERADO 1500. MULTIPLE DASH WARNINGS NOTIFYING OF BRAKE FAILURE, ESC FAILURE, AND SERVICE BRAKE SYSTEM WARNING

DEAD BATTERY AT 1400 MILES... NO WARNINGS AND NO LIGHTS LEFT ON, NO EXCUSES!

WHEN I STOP SLOWLY THE BRAKE PEDAL STARTS TO MAKE A NOISE AND STARTS TO SHAKE. YOU CAN LITERALLY FEEL YOUR FOOT SHAKING WHEN STOPPING SLOWLY. IT DOES NOT MAKE IT EVERY TIME BUT WHEN IT DOES IT MAKES IT LIKE 4 TIMES. I FIRST NOTICED THIS WHEN DRIVING ON THE HIGHWAY WHILE ON A ROAD TRIP THEN IT STARTED DOING IT ON THE CITY STREET. IT DOES IT WHEN YOU ARE MAKING A STOP BUT HAVENT STOPPED COMPLETELY BECAUSE WHEN YOU COME TO A COMPLETE STOP IT STOPS DOING IT.

I WAS PARKED AT A LOCAL LAKE WHEN I STARTED MY 2020 CHEY TRUCK AND NOTICED SEVERAL WARNINGS ON MY INSTRUMENT CLUSTER. BRAKE SYSTEM FAILURE, CHECK ENGINE LIGHT, SERVICE ESC & SERVICE TRAILER BRAKE. I BACKED UP SLOWLY AND NOTICE MY BRAKE PEDAL WAS HARD AND IT TOOK A LOT OF EFFORT TO GET IT TO STOP. THERE WAS A WARNING THAT SAID DRIVE NO FASTER THAN 43 MPH. THE TRUCK WOULD NOT EXCEED 43 MPH. I DROVE IT HOME ABOUT 3 MILES. WHEN I GOT HOME I TURNED OFF & RESTARTED THE TRUCK ALL ERROR CODES WERE GONE, BUT THE ENGINE LIGHT WAS STILL ON. THE BRAKES SEEM TO BE WORKING FINE, BUT I AM STILL TAKING IT TO THE DEALER MONDAY TO BE SAFE. I HAVE READ THAT THIS IS A COMMON PROBLEM AND SHOULD BE A RECALL, BUT I COULD NOT FIND ONE FOR MY VEHICLE. EVERYONE THAT OWNS ONE OF THESE TRUCKS SHOULD BE INFORMED ABOUT THIS ISSUE. IF PEOPLE ARE NOT AWARE OF THIS PROBLEM THERE WILL BE SOME SERIOUS ACCIDENTS BECAUSE OF THESE BRAKE FAILURES. NEVER THOUGHT I WOULD HAVE THIS PROBLEM FROM A CHEVY.

SERVICE BRAKE ASSIST SERVICE ESC *TR

I WAS STOPPED N THE DRIVE THRU AT IN-N-OUT WITH MY FOOT ON THE BRAKE AND THE ECO SYSTEM HAD TURNED OFF THE MOTOR. IT SPONTANEOUSLY TURNED BACK ON WITHOUT ME LIFTING MY FOOT OFF OF THE BRAKE AND THE TRANSMISSION ENGAGED AND THE TRUCK LAUNCHED FORWARD APPROXIMATELY 12-18 INCHES. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. IT ALSO HAPPENED ONE NIGHT ABOUT 2 MONTHS AGO. THIS COULD HAVE BEEN VERY DANGEROUS, I COULD HAVE HIT SOMEONE OR THEIR CAR OR I COULD HAVE EVEN RECEIVED WHIPLASH MYSELF. *TR

THE INFOTAINMENT SYSTEM GOES TO MAX BRIGHTNESS AT NIGHT BLINDING THE DRIVER MAKING IT NEAR IMPOSSIBLE TO USE MIRRORS. THERE IS NO ADJUSTMENT TO CORRECT THIS. *TR

The radio continuously keeps blacking out turning off and back on over and over. Radio has been replaced and everything and it’s still an issue.

ON TWO SEPARATE OCCASIONS: ON THE HIGHWAY AT SPEEDS OF APPROX 50-70 MPH, THE POWER STEERING FEEDBACK WHILE MOVING THROUGH A LEFT CURVE FAILED. THE WHEEL DID NOT REACT BACK TO THE CENTER WHEN THE STEERING WHEEL WAS "LET GO". THE STEERING WHEEL FELT "DEAD" AND STAYED IN THE LEFT TURN POSITION. WHEN COMING OUT OF THE LEFT TURN/CURVE, THE WHEEL HAD TO BE FORCED BACK TO CENTER. PULLING OVER AND TURNING THE TRUCK OFF AND THEN ON, SEEMED TO FIX THE ISSUE TEMPORARILY. FEELS EXTREMELY UNSAFE. *TR

INFOTAINMENT SCREEN IS TOO BRIGHT FOR NIGHT DRIVING. NO DIMMER CONTROL. THE BACKUP CAMERA IS SO BRIGHT YOU CANNOT SEE OUT OF THE CAB. I ALMOST RAN INTO A TREE TYING TO BACK THIS THING UP AT NIGHT. DRIVING AT NIGHT, I WAS CONSTANTLY DISTRACTED BY THE BRIGHTNESS OF THE DISPLAY. YOU CAN TURN OFF THE DISPLAY, BUT IF YOU NEED NAVIGATION THAT DOESN'T WORK. YOU CAN DIM THE INTERIOR LIGHTS, BUT BY THEE TIME THE INFOTAINMENT SCREEN IS DIM ENOUGH YOU CAN NO LONGER SEE THE GAUGES. THE VEHICLE WAS IN MOTION. *TR

2020 SILVERADO LT WITH ONLY 4660 MILES WAS PARKED IN A NEIGHBORHOOD DRIVE WAY WHERE OUR 17 YEAR OLD SON HAD SPENT THE NIGHT WITH A FRIEND. HE STARTED THE TRUCK TO LEAVE AND IMMEDIATELY HAD SEVERAL ALARMS; BRAKE SYSTEM FAILURE, DRIVE NO FASTER THAN 62 MPH, SERVICE TRAILER BRAKE, SERVICE ESC. HE TRIED TO EASE OUT OF THE DRIVE TO TEST BRAKES, ABOUT 5-10 MPH; HE HAD NO BRAKES, ZERO BRAKES! HE ROLLED TO THE EDGE OF THE DRIVEWAY AND TURNED THE TRUCK OFF. AFTER ABOUT 5 MINS HE STARTED THE TRUCK AGAIN AND THE BRAKES WERE WORKING AND ALARMS WERE CLEARED BUT CHECK ENGINE LIGHT REMAINED ON. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE LED TO MUCH WORSE ENDING. AFTER RESEARCHING ONLINE, WE FOUND THAT THIS IS VERY COMMON AND GM HAS DONE 2 RECALLS ON THIS PROBLEM YET IF YOU AREN'T AWARE OF IT, YOU, YOUR FAMILY OR OTHER INNOCENT DRIVERS COULD BE KILLED BECAUSE GM AND THE NHTSA HAVE NOT MOVED STRONGLY ENOUGH TO WARN OWNERS, THERE SHOULD BE A NATIONWIDE 'DO NOT DRIVE' ALERT ISSUED ON THESE VEHICLES. I HAVE CONTACTED MY ATTORNEY TO SEE HOW TO PROCEED AND OUR SON WILL NOT RISK HIS LIFE IN THIS TRUCK AGAIN. NO BRAKES AND NO EMERGENCY BRAKE!! WOULD GM'S CEO LET THEIR 17 YEAR OLD DRIVE THESE DANGEROUS TRUCKS? THE NHTSA NEEDS TO TAKE IMMEDIATE DIRE ACTION ON THIS, LOOK AT YOUR OWN WEBSITE AT HOW MANY COMPLAINTS THERE ARE ON THIS EXACT PROBLEM! MY ATTORNEY READ YOUR SITE AND HE SAYS YOU ALL CAN'T DENY KNOWING THE PROBLEM EXIST, TAKE ACTION BEFORE DRIVERS DIE. GM AND NHTSA ARE BEING NEGLIGENT ON THIS AND I WILL GLADLY TESTIFY IN ANY CLASS ACTION LAWSUIT AND UNFORTUNATELY THERE WILL BE SOME. GM SHOULD DO THE RIGHT THING AND IMMEDIATELY ADVISE ALL DRIVERS OF 2019-2020 CHEVY SILVERADOS TO STOP DRIVING THEIR NEW $40,000 TRUCKS AND CALL A LOCAL DEALER TO COME GET IT. DRIVERS WHO READ THIS PLEASE BE ADVISED, THIS IS VERY DANGEROUS AND SOME GM DRIVER WILL DIE BECAUSE OF THIS BRAKE FAILURE. *TR

I HAVE A 2020 SILVERADO 1500 THE BACK UP CAMERA IS SO BRIGHT AT NIGHT TIME (THE SCREEN BRIGHTNESS AND ITS WHITE WASHED/ TOO HIGH OF CONTRAST) THAT IT MAKES IT UNSAFE TO BACK UP AT NIGHT TIME. I AM BLINDED BY THE SCREEN AND CANT EVEN USE THE SCREEN. *TR

I PURCHASED THE VEHICLE AND 7 DAYS LATER IT WOULD NOT START AND THE BATTERY WAS COMPLETELY DEAD HAD TO BE TOWED TO THE DEALERSHIP. *TR

THIS IS MY SECOND COMPLIANT, ON 5/7/20, AFTER MY SHIFT ENDED. THE TRUCK WOULD NOT START. I CALL THE SALES PERSON, WE WENT OVER SEVERAL STEPS AND IT STILL WOULD NOT START. I CALLED ON STAR. SHE SAID WILL DO A DIAGNOSTIC. WHEN SHE STARTED EVERY THING WELL OUT. I CALL BACK BY PHONE AFTER AN HALF HOUR..THEY SENT ME A JUMPER. THE NEXT DAY I TAKEN IT TO THE DEALER. THEY RESET EVERY THING. SAID BEFORE I PURCHASED IT MAY HAVE SAT ON THE 6 MONTH. I HAD IT FOR WEEKS! ON 5/II/20, I TURNED THE ENGINE OFF GOT OUT AND LOCKED THE TRUCK. A FEW SECONDS CAME BACK AND UNLOCK TRUCK, OPEN THE DOOR THE RADIO WERE STILL ON. AFTER THAT IT CUT OFF. I WAS PARTED AT BJS. *TR

WHEN DRIVING VEHICLE (OURS DOES NOT HAVE THE STOP START TECHNOLOGY); HOWEVER WHEN IDLING LOW OR COMING TO A STOP THE VEHICLE WILL JERK THEN DIE. THE MOTOR WILL COMPLETELY SHUT OFF; STALLING, THE ONLY WAY TO RESTART IS TO PUT THE VEHICLE IN NEUTRAL OR PARK AND TURN IGNITION AGAIN. THE MOTOR SHUTS OFF ENTIRELY USER IS UNABLE TO DRIVE; PRESENTS A HUGE SAFETY ISSUE. PUSHING GAS PETAL DOES NOT WORK EVEN IF IT DID HAVE THE STOP START TECHNOLOGY.

BRAND NEW TRUCK WITH ONLY 450 MILES. FIRST INCIDENT WAS CHECK ENGINE LIGHT CAME ON , BRAKE PEDAL WAS REALLY HARD TO PRESS ALMOST HIT CAR INFRONT OF ME. SECOND INCIDENT ALL LIGHTS CAME BACK UP ABS,SRS, TRAILER BRAKE MODULE, PARKING BRAKE, TRUCK WILL NOT GO FASTER THAN 42MPH. AND BRAKE PEDAL WAS REALLY HARD AGAIN. CALL ONSTAR FOR A DIAGNOSTIC AND CODE CAME UP, C05B0,P25A2. CHECK ENGINE LIKE CAME OFF. WENT TO DEALER TODAY AND THEY SAID NOTHING CAN BE DONE , BECAUSE NO LIGHT IS ON. SERVICE ADVISOR REFUSE TO PUT SCANNER TO READ ANY STORED CODE. SERVICE ADVISOR SAY IT CAN BE THE COMPUTER IS RESENTING, NEED TO KEEP DRIVING VEH UNTIL CHECK ENGINE LIGHT COMES BACK ON AGAIN. NO FEEL SAFE ON NEW VEH WITH NO BRAKES TWICE. *TR

TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.

IT CUT OFF AT A STOP AND AFTER I STOP WITH WITH MY FOOT ON THE BRAKES. I FELL BUMP IN THE REAR OF THE TRUCK, LIKE I BEEN REAR END AND THE REAR SHAKES. SOME THE THE AS WELL. IT CUT OF AFTER I STOP A FEW SECONDS AND START RIGHT BACK UP. IN DRIVE WAY IDLES ABOUT 15 OR LONGER, IT CUTS OFF. I HAVE TO RESTART IT. AND TAKING OFF IN HESITATION AND SOME TIMES MOVEMENT IN THE REAR AND UNDER THE TRUCK. BOTH STATIONARY AND IN MOTION.

THIS ISSUE HAS HAPPENED MULTIPLE TIMES, IN THE CITY, HIGHWAY, AND DEFINITELY WHILE I WAS IN MOTION. THIS HAS ALMOST CAUSED ME TO REAR END ANOTHER DRIVER. I GET A ABS WARNING AND MY SPEED IS LIMITED TO 62MPH. MY BRAKES ARE HARDER TO PRESS ON AND DOESN'T SLOW DOWN THE TRUCK NORMALLY. I GET A ABS SIGN, TRACTION CONTROL SIGN, AND A CHECK ENGINE SIGN. THE TRUCK IS ALMOST BRAND NEW WITH ONE PREVIOUS OWNER, AND ONLY 15K MILES. THIS ISSUE NEEDS TO BE RESOLVED, THIS IS UNACCEPTABLE. A TRUCK IS A LETHAL MACHINE AND IF I'M NOT ABLE TO STOP THE TRUCK HOW IT SHOULD BE STOPPED, I COULD POSSIBLY HURT OR KILL SOMEONE.

TRACTION CONTROL SYSTEM DISENGAGES WITH WHILE VEHICLE IS IN MOTION AND MULTIPLE WARNING LIGHTS ARE ACTIVATED. (TCS, CHECK ENGINE LIGHT, AND "ENGINE OPERATING AT REDUCED POWER" WHILE VEHICLE IS IN MOTION. THIS IS A NEW VEHICLE AND INCIDENT OCCURRED AT LESS THAN 300 MILES. THIS SEEMS TO OCCUR WHILE BRAKING: FIRST WHILE DRIVING IN TRAFFIC (TRAVELING AT <25MPH), THEN WHEN SLOWING ON APPROACH TO HIGHWAY OFF RAMP (TRAVELING AT <45MPH). *TR

ON A VERY RAINY DAY I WAS DRIVING AROUND THE BLOCK I WENT THROUGH SEVERAL SMALL PUDDLES FROM RUN OFF SO NO MORE THAN TWO-THREE INCHES OF WATER. WITH A LOT OF RAIN AND SPLASHING FROM OTHER VEHICLES. MY TRUCK SPUTTERS AND DIES, NO DEEP WATER, NO OFF-ROADING. I WAS TOLD TODAY THAT THE TRUCK IS WATERLOCKED AND IT ISNT COVERED UNDER WARRANTY. I AM ASTOUNDED AS THIS WAS REGULAR DRIVING, HERE IS MY FACTORY LIFTED UP TRUCK WITH TONS OF CLEARANCE BROKE DOWN IN THE MIDDLE OF THE STREET AND LITTLE CARS PASSING ME BY DRIVING THE SAME ROAD I DID. THIS IS OBVIOUSLY A DESIGN FLAW OR SOMETHING AS I DON'T UNDERSTAND IF THIS TRUCK IS SO FRAGILE HOW COULD I EVER TAKE IT TO A BOAT RAMP. I BOUGHT A TRUCK TO USE AS A TRUCK.

ON THE HOOD OF TRUCK IS A CHROME "6.2L" EMBLEM. ON SUNNY DAYS AND DRIVING WEST THE SUN REFLECTS VERY BRIGHTLY OFF OF THE EMBLEM AND INTO THE DRIVERS EYES. EVEN WITH SUNGLASSES THE REFLECTION IS VERY BRIGHT AND PENETRATING.

THE BACKUP CAMERA BRIGHTNESS IS SO EXCESSIVE IT CREATES A HAZARD BACKING AT NIGHT NOT BEING ABLE TO SEE OUT PASSENGER SIDE MIRROR, NO BRIGHTNESS CONTROL FOR NIGHTTIME

THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.

AT COLD START UP, THE TRUCK IMMEDIATELY ILLUMINATED THE CHECK ENGINE LIGHT WITH A MESSAGE OF REDUCED ENGINE POWER. A SHUT DOWN AND RESTART PRODUCED THE SAME RESULTS. SHUT THE TRUCK OFF AND PULLED THE TROUBLE CODE P26BB. NEXT START UP, CHECK ENGINE LIGHT WAS STILL ON, BUT THE REDUCED ENGINE POWER MESSAGE WAS GONE. DROVE IT TO THE DEALER WITH NO PROBLEMS, WHERE THEY DIAGNOSED A FAULTY COOLANT FLOW VALVE. 38 DAYS LATER IT STILL SITS AT THE DEALER STILL NOT REPAIRED. IF THIS PROBLEM WAS TO HAPPEN UNEXPECTEDLY WHILE DRIVING, REDUCED ENGINE POWER COULD PRODUCE DANGEROUS CONDITIONS IN CERTAIN SITUATIONS ( IE PULLING INTO TRAFFIC, MERGING). *TR

IT HAPPENED AFTER DRIVING ON THE INTERSTATE, WE PULLED INTO A GAS STATION AND WHEN WE GOT BACK ON THE ROAD I FOUND THE LIST OF WARNINGS AND I LOST MOST ALL BRAKING AND POWER STEERING AND HAD A DASH FULL OF LIGHTS TELLING ME ALL SORTS OF WARNINGS. I PULLED OVER ON THE INTERSTATE ON-RAMP AND TURNED IT OFF AND BACK ON AND THE PROBLEM CONTINUED. 'SERVICE PARKING BRAKE' 'TRACTION CONTROL OFF' 'ENGINE POWER IS REDUCED' 'BRAKE SYSTEM FAILURE" 'SERVICE ESC' 'SERVICE TRAILER BRAKE SYSTEM' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE' "SPEED LIMITED TO 43 MPH"

RECENTLY PURCHASED VEHICLE WITH 1035 ODOMETER MILES. ON 3/6/20, BRAKES FAILED WHILE DRIVING ON A CITY STREET-PEDAL WENT SOFT TO THE FLOOR. WHEN VEHICLE WAS RESTARTED, A C/S CHECK ENGINE LIGHT WAS ILLUMINATED. DROVE DIRECTLY TO CHEVROLET DEALERSHIP FOR SERVICE. DID NOT RECEIVE NOTICE OF RECALL PRIOR TO THE BRAKE FAILURE. REPAIRING DEALERSHIP INDICATED THAT REPAIR WAS PERFORMED UNDER CHEVROLET'S CUSTOMER SATISFACTION PROGRAM. RECEIVED POSTCARD NOTIFICATION OF RECALL FROM PURCHASE DEALERSHIP ON 3/25/20.

PURCHASED VEHICLE 2/20/20 LEFT BROKEN VEHICLE AT DEALER SAME DAY. DROVE APPROX 40 MILES NO ISSUES. THEN CHECK ENGINE LIGHT AND SERVICE BRAKE ASSIST MESSAGE APPEARED IN DRIVERS MESSAGE WINDOW, GOING APPROX 50MPH. RETURNED TO DEALER THEY RESET FAULT AND CLAIMED FAULT OR ISSUES WAS CAUSED BY SOFTWARE LOADING. REPORTED TRUCK AS GOOD. DEPARTED AND DROVE 2.5 MILES PARKED AT STORE THEN BACKED OUT OF PARKING SPOT AND FAULT AND SAME MESSAGE APPEARED AGAIN WHILE BACKING AT 2 MPH. RETURNED TO DEALER THEY HAVE TRUCK IN THEIR POSSESSION. GAVE ME NEW TRUCK TO DRIVE HOME. AFTER RETURNING HOME SEARCHED FOR ISSUE AND FOUND THIS HAS BEEN A 3 MODEL YEAR ISSUE. CHEVROLET NEEDS TO BE HELD RESPONSIBLE AND NOT BE ALLOWING TO SELL PRODUCTS WITH THE BRAKING SAFETY DEFECTS.

PUT TRUCK INTO PARK AND SHUT OFF, STARTED TO GET OUT BUT TRUCK WAS STARTING TO ROLL, TRIED TO STOP IT, PUSHED ON BRAKES, NO EFFECT, KEPT ROLLING AND GAINED MOMENTUM TILL IT HIT OUR CABIN AND STOPPED. LENGTH WAS 200FT APPX OF ROLL. MESSAGE CENTER SAID " PRESS BRAKE TO START " WHICH I WAS DOING AS IT GAINED SPEED. ALSO DURING ROLL THERE WAS A RATCHETING SOUND ALL THE WAY DURING THE 200FT ROLL WHICH IN DESCRIBING IT TO DEALER I WAS TOLD PARKING PAWL MAY NOT HAVE ENGAGED PROPERLY CAUSING THAT SOUND. I WAS ABLE TO START VEHICLE AFTER IT HIT CABIN SO I COULD ROLL IT BACK AWAY FROM CABIN. STARTED TRUCK AFTER ACCIDENT, NO WARNING LIGHTS ON, BRAKES WORKED. IN RURAL AZ, ON OUR PROPERTY WHEN THIS HAPPENED. TAKING TO DEALER TOMORROW.

I WAS DRIVING DOWN THE ROAD, GAVE IT GAS TO GO AROUND A VEHICLE AND IT FELT LIKE THE VEHICLE SHUT DOWN. ESC CAUTION, CHECK ENGINE LIGHT, AND BRAKE WARNING/CAUTION ALL ILLUMINATED. VEHICLE BEGAN TO SLOW DOWN DRASTICALLY AND IF I HADN'T GOTTEN OFF THE ROAD QUICKLY I WOULD HAVE BEEN HIT. IF I HAD BEEN TURNING INTO TRAFFIC FROM A STOP AND THAT HAPPENED I WOULD HAVE BEEN HIT. PULLED THE VEHICLE OVER, TURNED IT COMPLETELY OFF, REMOVED THE KEY, RESTARTED THE VEHICLE AND EVERYTHING WENT AWAY EXCEPT THE CHECK ENGINE LIGHT. HEADED TO THE DEALERSHIP AND AGAIN I GAVE IT SOME GAS AND IT DID IT AGAIN. PULLED OVER, TURNED OFF/ON AND SAME RESULTS, EVERYTHING CLEARED BUT CHECK ENGINE LIGHT. IF THIS WERE TO HAPPEN ON THE INTERSTATE THIS COULD CAUSE A MAJOR INCIDENT. I WAS ON A CITY STREET ON BOTH OCCASIONS. I HAD TO NURSE THE GAS PEDAL RETURNING TO THE DEALERSHIP WHICH WAS ABOUT 7 MILES FROM THE INITIAL INCIDENT. THE VEHICLE IS A 2020 CHEVY SILVERADO 1500 WITH THE 2.7L TURBO ENGINE.

WHILE DRIVING SERVICE ESC MESSAGE AND SYSTEM BRAKE FAILURE MESSAGE ILLUMINATED ON CENTER CLUSTER DISPLAY, ATTEMPTED TO APPLY THE THE BRAKES AND PEDAL WENT TO THE FLOOR ALMOST ROLLED INTO A BUSY TO LANE ROAD IN THE CITY. RECEIVED AN ONSTAR MESSAGE IMMEDIATELY AS WELL, PUT TRUCK INTO PARK AND SHUT IT OFF AND REMOVED THE KEY AND OPENED THE DRIVER DOOR, THEN RESTARTED TRUCK PREVIOUS MESSAGES WERE GONE BUT CHECK ENGINE LIGHT WAS ON. TWO DAYS LATER AT THE DEALERSHIP THE CHECK ENGINE LIGHT WAS OFF.

BRAKE SYSTEM FAILURE LIGHT, STEERING ASSIST REDUCED DRIVE NO FASTER THAN 62 MPH SERVICE TRAILER BRAKE, SERVICE ESC. BRAKES WENT TO THE FLOOR AND DID NOT WANT TO STOP.

AFTER PARKING FOR ABOUT 20 MINUTES, STARTED THE TRUCK AND THE ABS BRAKE LIGHT CAME ON. A WARNING ON THE SCREEN SAID SOMETHING TO THE AFFECT...BRAKE ABOVE 62 MILES FAILURE. ENGINE LIGHT CAME ON. I STARTED DRIVING AND NOTICED NO BRAKE PRESSURE. PRESSED BRAKE HARD, ALL THE WAY, THEN TRUCK STARTED TO SLOW DOWN. LUCKILY THERE WAS NOTHING IN FRONT OF ME OR I WOULD HAVE HIT IT. I CHECKED FOR BREAK FLUID LEAK UNDER THE TRUCK, NO LEAKS. I OPENED THE HOOD, NO LEAKS NOTED. I TURNED OFF THE TRUCK. WAITED A MINUTE AND STARTED IT AGAIN. SAME THING...NO BREAKS. BREAK WARNING LIGHTS CAME ON AGAIN. I FINALLY CALLED A TOW TRUCK FOR REPAIR.