2005 Chevrolet Suburban Visibility & Wipers Problems

TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE GLASS WINDOW DETACHED FROM THE REAR LIFT GATE HYDRAULIC HINGES CAUSING IT TO HANG LOOSELY. THE CONTACT MENTIONED THAT HE HAD TO COMPLETELY REMOVE THE GLASS FROM THE REAR LIFT GATE TO PREVENT IT FROM BREAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE GLASS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000.

THE REAR WINDOW IN THE REAR LIFT DOOR HAS DELAMINATED AND CRACKED AT THE PASSENGER SIDE OF THE WINDOW CAUSING THE WINDOW SHIFT. I CALLED GENERAL MOTORS ON 3/26/13 AT 4PM AND TALKED TO A PHONE REP. THE CASE #[XXX]WAS GIVEN TO ME BY REP. [XXX]@ 866-790-5600 EXT.[XXX]. I WAS ADVISED TO GO TO THE CHRONIC CHEV. DEALER IN GRIFFIN GA. WHERE I PURCHASED THE VEHICLE SO THEY COULD SEE THE SITUATION. THE AREA DIST. MANAGER WAS CALLED. BOTTOM LINE, I WAS TOLD THAT THEY COULD DO NOTHING AS IT WAS DUE TO "AGE, WEAR AND TEAR". THE DEALER SAID IT WOULD COST $862.00 & $200.00 TO INSTALL. THEY ALSO SUGGESTED I COULD CALL SAFELITE AUTO AND THEY WOULD INSTALL AN AFTER MARKET GLASS FOR $462.90, PARTS & LABOR. I HAVE SEEN MANY COMPLAINTS ONLINE REGARDING THIS ISSUE AND GENERAL MOTORS WILL DO NOTHING. I DID SEE THE NEW SUBURBAN AND SEEN CHANGES IN THE WAY THE WINDOW IS MOUNTED. SOMETHING NEED TO BE DONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I OWN A 2005 CHEVROLET SUBURBAN, THE REAR LIFT GATE HAS A WINDOW THAT IS INCORPORATED INTO THE LIFT GATE AND CAN BE OPENED INDEPENDENTLY THERE ARE PLASTIC HINGES ATTACHING THE GLASS TO THE LIFT GATE AND ONE OF THE TWO HINGES FAILED AND IS BROKEN. I HAVE SEARCHED THE FORUMS ON THIS ISSUE AND IT APPEARS TO BE WIDESPREAD AND CHEVROLET WANTS $1000.00 TO REPLACE THE GLASS WITH THE DEFECTIVE HINGE. *TR

ISSUE WITH INSTRUMENT PANEL (INCLUDING STEREO, LIGHTS ON PANEL, INSTRUMENT GAUGES), POWER WINDOWS/LOCKS & SECURITY SYSTEM - RANDOMLY SHUTS OFF. SOMETIMES THE ODOMETER WORKS AND OTHER TIMES IT DOES NOT. THE INSTRUMENT PANEL GAUGES ALL MOVE TO THE LEFT WITH THE GAS LIGHT COMING ON. THE TIRE PRESSURE MONITOR IS ACTIVATED. PANEL INDICATORS COME ON (ENGINE LIGHT, SECURITY SYSTEM, SEAT BELTS, ETC.). STEREO SYSTEM IS COMPLETELY OFF WITH NO LIGHTS ON THE PANEL. THE HEATER/AC SYSTEM SOMETIMES GOES OFF ALSO. THE POWER WINDOWS AND LOCKS DO NOT WORK DURING THESE TIMES. *TR