Chevrolet · Suburban · 2014
2014 Chevrolet Suburban
3
Recalls
59
Complaints
4/5
Safety Rating
The 2014 Chevrolet Suburban has 3 recalls and 59 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: air bags (15 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
- Vehicle
- 2014 Chevrolet Suburban
- Recalls
- 3
- Complaints
- 59
- Safety Rating
- 4/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
23.7% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: NoLane Departure Warning: No
Recall Notices
NHTSANHTSA ID: 21V054000May 02, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy Status
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
NHTSA ID: 14V614000January 10, 2014
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Remedy Status
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
NHTSA ID: 13V342000June 08, 2013
SERVICE BRAKES, HYDRAULIC
General Motors is recalling certain model year 2014 Chevrolet Suburban vehicles manufactured July 9, 2013, through July 22, 2013; and 2014 Chevrolet Tahoe vehicles manufactured July 16, 2013, through July 23, 2013; and model year 2014 GMC Yukon vehicles manufactured July 13, 2013, through July 18, 2013; and model year 2014 GMC Yukon XL vehicles manufactured on July 22, 2013. The rear brake caliper bolts may not be fully tightened. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Remedy Status
GM will notify owners, and dealers will inspect the bolts on both rear brake caliper brackets. Any bolts found loose will be replaced and tightened. This service will be performed, at no charge. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13247.
Owner Complaints
59 totalELECTRICAL SYSTEM
Aug 1, 2023
Stopped at a stop sign. The vehicle suddenly lost all electrical power. Lights began flashing. Traction control system turned off and on. Then it went back to normal driving. I just had the Chassis Control Module Recall taken care of as well. The air conditioning is intermittently cutting its ability to cool then suddenly cooling again during this time. When the vehicle turned back on, the strong odor of fuel was present from the air vents. I had reported the issue before but was told by a dealer there is nothing wrong they could see beyond a visual inspection.
STRUCTURE:BODY
Apr 3, 2023
There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.
AIR BAGS
Jan 22, 2022
Our 2014 Chevrolet Suburban has been garage-kept since it was purchased new. Within a year of the factory airbag recall replacement, the dashboard began cracking in two separate areas. The cracks have continued to spread despite the vehicle being consistently garage-kept and the regular use of a windshield sunshade.
UNKNOWN OR OTHER
Nov 28, 2021
The dashboard cracked at the edge of the airbag. Vehicle was not in an accident.
AIR BAGS
Sep 17, 2021
Takata Recall. The contact owns a 2014 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
UNKNOWN OR OTHER
Sep 1, 2021
Dash has cracked completely front to back on drivers side, and has several cracks around the air bag on passenger side. Nothing has happened to cause stress on the dash that would cause these cracks
ELECTRICAL SYSTEM
Jul 14, 2021
The contact owns a 2014 Chevrolet Suburban. The contacts stated while driving at night at an unknown speed, the high-beam headlights were activated to see the roadway. Several unknown warning lights then became illuminated. The vehicle shuddered and jerked for approximately 30-40 seconds before resuming normal driving. The contact stated that the failure occurred after activating the high-beam headlights. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact felt unsafe driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000
SUSPENSION
Jun 11, 2021
Service suspension system & dash cracked by recalled airbag that we haven't been notified to fix yet on passenger side. Also small crack starting on drivers side.
AIR BAGS
May 27, 2021
We need to sell this vehicle, which our company can not do with an open recall on it - the auction company will not allow it. I called Gene Messer Chevy and spoke with Keith & was told they CAN NOT repair yet As recall was listed in Feb, this is affecting our ability to dispose of vehicle in timely manner. My company is AgriSompo North America and the vehicle is located at our Lubbock Texas office.
POWER TRAIN
Apr 14, 2021
TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS TRANSMISSION CONTROL SYSTEM FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
AIR BAGS
Feb 5, 2021
Takata Recall. The contact owns a 2017 Chevrolet Suburban. The contact received notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
AIR BAGS
Feb 1, 2021
The manufacture has not accommodated the repair/replacement of this dangerous part and it has been a lonnnnnnnng time. This is ridiculous.
POWER TRAIN
Jan 9, 2021
TRANSMISSION RELEASED AT LIGHT ON HILL AND ROLLED BACK OUT OF CONTROL WITHOUT ABILITY TO MOVE FORWARD.
AIR BAGS
Jan 1, 2021
I received a safety recall for my suburban in 2021. I contacted the dealership and have been waiting for 1 year to get a call back from Chevrolet dealership so that they can proceed with the passenger airbag repair “safety recall”.
AIR BAGS
Nov 23, 2020
I SAW A RED STURDY SIGNAL ON THE DASHBOARD THAT STATES, "SERVICE AIRBAG SOON." THEN, SAW CNN NEWS OF THE RECALL AND 17 DEATHS. CAN I HAVE MY AIRBAG EXAMINED AND FIXED?
CHILD SEAT:HARNESS:STRAP/WEBBING
Sep 25, 2020
TL* THE CONTACT OWNS A DOREL JUVENILE GROUP MAXI-COSI CAR SEAT, MODEL NAME: PRIA 85, MODEL NUMBER: CC121BIZ, MANUFACTURED DATE: 05/07/2015 UTILIZED IN A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT SCREWS USED TO SECURE THE HARNESS BUTTON UNSCREWED FROM THE HARNESS. ADDITIONALLY, THE REAR SCREW WAS HALFWAY UNSCREWED FROM THE HARNESS BUTTON. THE FAILURE CAUSED THE HARNESS STRAP TO BECOME FRAYED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CAR SEAT WAS NOT REPAIRED. THE MANUFACTURER ORDER A REPLACEMENT CAR SEAT WHICH WAS STILL PENDING ARRIVAL TO THE CONTACT.*DT*JB*DT THE CONSUMER SUBMITTED PHOTOS. *TR
UNKNOWN OR OTHER
Jun 8, 2020
THE DASHBOARD HAS CRACKED IN NUMEROUS PLACES. *TR
AIR BAGS
May 19, 2020
FRONT DRIVERS SEAT AIRBAG HAD TO BE REPAIRED REPAIRED AT CHEVROLET DEALER. *TR
ELECTRICAL SYSTEM
FIREFeb 20, 2020
WHEN TURNING ON THE VEHICLE THE LIGHTS WILL POWER SURGE. ONE DAY THE VEHICLE JUST DIDN'T START. THE NEXT DAY IT STARTED AND AS I WAS DRIVING DOWN THE ROAD I LOST THERMOSTAT CONTROL, THE POWER LOCKS WERE INVOLUNTARILY GOING UP AND DOWN, THE RADIO SHUT OFF, AND THE SPEEDOMETER AND GAUGES ALL WENT TO THE LEFT AND WERE NOT WORKING. WHEN I FINALLY PARKED THE VEHICLE I COULD SMELL AN ELECTRICAL BURNING SMELL. THE VEHICLE WAS IN MOTION FOR ALL OF THIS ON A 2 LANE ROAD.
UNKNOWN OR OTHER
Jan 1, 2020
DASH IS CRACKED IN TWO PLACES ALSO INSIDE HANDLE IS MADE OF PLASTIC AND IT IS BROKEN. VEHICLE WAS STATIONARY
Showing 1–20 of 25 complaints
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Frequently Asked Questions
How many recalls does the 2014 Chevrolet Suburban have?
The 2014 Chevrolet Suburban has 3 recalls recorded by NHTSA.
How many complaints have been filed for the 2014 Chevrolet Suburban?
NHTSA has received 59 owner-reported complaints for the 2014 Chevrolet Suburban.
What is the NHTSA safety rating for the 2014 Chevrolet Suburban?
The 2014 Chevrolet Suburban received an overall safety rating of 4 out of 5 stars from NHTSA.
What are the most common problems with the 2014 Chevrolet Suburban?
The most commonly reported complaint categories for the 2014 Chevrolet Suburban are air bags (15 reports), unknown or other (12 reports), structure:body (7 reports).
Does the 2014 Chevrolet Suburban have any recalls?
Yes. NHTSA has 3 recalls on record for the 2014 Chevrolet Suburban. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.